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    Strategic Planning and Implementation

    Session 1-3: Getting Started

    Feb 2011

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    On the agenda today

    Source: Indo American Chamber of Commerce

    Thinking about strategy2.

    First things first

    First things first1.

    1.

    Vision and mission3.

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    Your course facilitator

    Source: Indo American Chamber of Commerce

    Academic and professional summary

    PGDM from IIM Lucknow and Hotel Management from IHM Lucknow. A practicingbusiness researcher and consultant with diverse industry experience of a decade.

    Currently working with Religare as VP, Research and Analytics, and was earlier Director,

    Research and Head of Operations at RocSearch India. Prior corporate stints include brand

    management and sales with Eli Lilly, project management and NPPD with Ranbaxy, and

    restaurant operations with Wimpys

    My enduring passions

    teaching, training, cooking, and travelling Potential avenues of association

    vocational electives, skill development modules, and faculty for Marketing, Strategy and

    OB/HR

    An indicative menu of self-designed electives and training modules

    Global Outsourcing: A Strategic Imperative (designed and conducted a full credit

    course for PGP 2 students in JP Business School, Noida)

    Consulting Management (designed and conducted a full credit course for PGP 2

    students in JP Business School, Noida) Learning with Cases (A three-day induction module for PGP 1 students, conducted

    in ICFAI Gurgaon and MDI)

    Past association as visiting faculty with b-schools in Delhi & NCR

    Corporate training assignments and offsites in team building and communication

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    Course OutlineSession Lecture Topic (Schedule) Related Article (A), Case,Chapter

    1-2 Introduction to Strategic Management Operational effectiveness (A), Comcast Case, C-1

    3-4 Understanding related concepts-

    vision, mission, goals, objectives

    Theory of business (A), Building vision (A), Yahoos mission

    and core values, Archies case, C-2

    5-6 External Environment Analysis Cheaper steel may be radioactive case, C-3

    7-8 Internal Environment Analysis Core Competence (A), Competitive Forces (A), Subhiksha

    case, C-4

    9-12 Analyzing a companys corporate

    decisions

    Corporate strategy (A), Tatas going global case, C-4

    13-14 The five generic competitive

    strategies

    Wal Mart case, Harley Davidson case, C-5

    15-16 Understanding and evaluating

    strategic choices

    Diversification and logic of strategic alliances (A), Hero

    Honda case, ITC case, C-6

    17-18 Strategic issues in entrepreneurial

    and small businesses

    Strategic and entrepreneurial orientation (A), Balaji Film case,

    C-8

    19-20 Competing in foreign markets Starbucks case, C-8 International Business by Hill and Jain,C-7 in core text book

    21-22 Understanding implementation issues Implementing strategy (A), Silent killers of strategy

    implementation (A), C-11

    23-24 Understanding strategy monitoring

    process

    Balanced Scorecard (A), Whirlpool case

    25-27 Team project presentations

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    Concept BuildingPedagogy

    Source: Indo American Chamber of Commerce

    Lecture Sessions

    Using a mix of presentations, experience

    sharing, and theoretical inputs from course

    textbook and management literature

    Reading Material

    Selective articles on the consulting management

    process and the management consulting practice

    Case Discussion

    Understanding the real-life decision-making

    environment and learning vicariously

    Approach 1:

    Concept Building

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    Concept ApplicationPedagogy

    Source: Indo American Chamber of Commerce

    Lectures and Practice Workshops

    group activities in the classroom to develop

    Big Picture thinking and analytical skills

    Live Assignment

    These term projects will revolve around a

    real-world business problem

    Role plays and Simulation

    Blending in case discussions in the class with

    step-into-the-shoes-of-decision-makerexercise

    Approach 2:Concept

    Application

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    4 ground rules.

    Thou shalt read the assigned case and course

    material before every session

    Thou shalt be punctual in attending classesand submitting assignments

    Thou shalt not indulge in cross-talks or

    frivolous discussions in the class

    Thou shalt switch off the phone or put it onsilent mode during the class

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    On the agenda today

    Source: Indo American Chamber of Commerce

    Thinking about strategy2.

    First things first1.

    Vision and mission3.

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    The origin of strategy is in The Art of War

    War is a very grave matter for the state and must not becommenced without due consideration

    Sun Tzus

    treatise is2600

    years old!

    Teaches military commanders the importance of recognizing

    strategic opportunities and not to create opportunities for theenemy

    Some Messages

    An armys opportunities come from the openings in theenvironment caused by the relative weakness of the enemy

    in a specific area

    Teaches military commanders the importance of recognizingstrategic opportunities and not to create opportunities for the

    enemy

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    What is Strategy some starting thoughts

    The determination of the long-run goals and objectives of an enterprise, and the

    adoption of courses of action and the allocation of resources necessary forcarrying out these goals.Alfred D. Chandler,

    Strategy and Structure: Chapters in the History of an Industrial Empire

    What strategy is all about is competitive advantage the sole purpose ofstrategic planning is to enable a company to gain a sustainable edge over its

    competitors. Kenichi Ohmae,The Mind of the Strategist

    Strategy is a plan, a How of getting from here to there. Henry Mintzberg,TheRise and fall of strategic planning.

    Strategy is about being different by deliberately choosing a different set ofactivities to deliver a unique mix of value. Michael Porter, Competitive Strategy,

    Harvard Business Press.

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    3 characteristics of strategic decisions

    1. They are of short- and long-term significance

    Can Hindalco be a global player overnight?

    2. Involve a substantial resource commitment

    Sanofi-Aventis acquiring Genzyme for US$ 20 billion

    3. Not at all or not easily reversible

    Can Apple become Microsoft ?

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    The fallacies of strategic planning

    The Fallacy of Prediction

    The external environment, particularly competitors behaviour, can not

    be predicted with any degree of accuracy.

    The Fallacy of Detachment

    Strategy formulation can not be detached from the broader process of

    managing and is not about a rigid design process whose outcome is astrategy document. Strategy is continuously evolving; it must combine

    both deliberate formulation and elements that emerge through the

    process of management.

    The Fallacy of Formalization

    Formal procedures for strategy formulation have advantages of

    systematization, but lack the flexibility inherent in informal systems

    required to cope with discontinuity and promote organizational learning.

    Source: The Rise and Fall of Strategic Planning, Henry Mintzberg

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    The strategy-making process: what works better?

    RATIONALIST SCHOOL EMERGENT SCHOOL

    Strategy formulation is the preserveof top management and is a top-

    down process

    There is a divide between

    formulation and implementation,with organizational responsedelivered in a programmed manner

    Includes rational control, systematicanalysis of competitors, markets,company strengths and weaknesses,

    the combination of these producing

    clear, full-blown strategies

    Strategy formulation is aparticipative activity, as it...

    ... emerges through organizationallearning, and complex interactions

    between an organization and itsenvironment

    Strategy is crafted i.e. more thanthinking and reason, experience andinvolvement are of significance

    Formulation and implementationmerge into a fluid process oflearning through which creative

    strategies emerge

    How did the Japanese conquer the world? Business is business or chess???

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    Evolution of strategic management

    1950s

    1960s

    1970s

    1990sand

    beyond

    Dominant theme Main Focus Principal concepts and techniques

    Budgetary planning

    and control

    Financial control

    through operating

    budgets

    Financial budgeting

    Investment planning

    Project appraisal

    Corporate planning Planning growth Market forecasting

    Diversification and analysis

    of synergy

    SBU as unit of analysis

    Portfolio planning matrices

    Analysis of experience curves

    1980s Analysis of industryand competition

    Quest for competitive

    advantage

    Portfolio planningCorporate strategy

    Choice of industries,

    markets, and

    positioning

    Analysis of industry structure

    Competitor analysisPIMS analysis

    Sources of competitive

    advantage and core

    competence

    Resource analysis

    Dynamic analysis: speed,

    first-mover advantage

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    On the agenda today

    Source: Indo American Chamber of Commerce

    Thinking about strategy2.

    First things first1.

    Vision and mission3.

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    Organizational Mission and Vision

    Googles mission is to organize the worlds information and to make it universallyaccessible and useful

    At Microsoft, our mission and values are to help people and businesses throughout

    the world realize their full potential

    Our mission is to be the most essential global internet service for consumers and

    businesses [till 2007]

    To connect people to their passions, communities and the worlds knowledge [2007-

    2009]. To ensure this, Yahoo offers a deep array of products and services to createunique and differentiated user experiences and consumer insights by leveraging

    connections, data, and user participation

    Appearance of the term vision for the first time: Yahoos vision is to be the centre of

    peoples online lives by delivering personally relevant, meaningful internet experiences

    [Sep, 2009]