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Institut fr integrierte multisensorische Markenbildung
The future of marketing multisensory branding: yesterday, today, tomorrow.
Karsten Klepper
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory branding Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory branding Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
Sound
Scent
Taste
Touch
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
Sound
Scent
Taste
Touch
1.000.000
150.000
4
1
20.000
Source: bertragungskapazitten ins Gehirn in Liter Eigene Darstellung in Anlehnung an Birnbaumer/Schmidt 2006
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
Sound
Scent
Taste
Touch
83
11
3,5
1,5
1,0
Source: Eigene Darstellung in Anlehnung an Hensel, 2005; Bream, 1985
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg Egmont Ehapa
Institut fr integrierte multisensorische Markenbildung
Sight
Sound
Scent
Taste
Touch
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
Sound
Scent
Taste
Touch
8. month
4. month
3. month
3. month
6. weeks
Source: Multisensory as a baby Birnbaumer/Schmidt 2006
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
Sound
Scent
Taste
Touch
58 %
41 %
45 %
31 %
25 %
Source: Wichtigkeit der Sinne bei Kaufentscheidungen/ Lindstrm 2005
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
WHY?
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
25.000.000brands worldwide
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
1.346.000brands
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
30.000.000.000 media spendings
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
32.000new products each year
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
150products we use
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
3500messages per day
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
0,0004 %of all information reach your consciousness
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
90 %of your experiences are stored
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
learn experience remember
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Higher Brand Recall Ability to store experiences in your memory80-90%
40-50%
10-20%
Number of Senses addressed:
1
2-3
4-5
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Wont be one sense enough?
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
You have money.
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
500.000.000 media budget / year
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Markenworkshop_Markus Hofmann 2011 - Corporate Senses, Institute of integrated multisensory Branding
RED BRANDING 2009 1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Juli. 25 2008 2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
RED Luxembourg 1st EVENTSUMMIT BRANDING 2008
Institut fr integrierte multisensorische Markenbildung
You have time
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
1000years
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
Sound
Scent
Taste
Touch
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
NotaSensorik
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
NotaSensorikMethodology for creating holistic brand experience by developing a brand integrated, multisensory and coherent.
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Corporate Senses: Thinking in concepts
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Please close your eyes.
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Pleasure
Fun
IHRE FSSESIE EINENWARMEN, WEICHEN SAND. SIE TRINKEN HREN PAPAGEIEN. VOR. STELLEN SIE SICH DAS MEER FHLEN MANGO-KOKOS COCKTAIL.
Hot
Caribbean
Exotic
Distance
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
OCEAN/ BEACH
MANGO/ COCONUT
Caribbean
WARM/ SAND
REGGAE/ PARROT SWEET/ TROPICAL
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Caribbean
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
???
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
BRAND
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Multisensory Branding today
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Deutsche Bank Brand Promise
Leistung aus Leidenschaft Passion to perform
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Deutsche Bank Brand Concept
PASSION
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Color association Passion
61 %
14 % 8% Source: (The Impact of colors, Mrs. Dr. Heller, 2005) 7% 5% 5%
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Deutsche Bank Corporate Color
Disctance 65% Coldness 51% Sportive 40% Rational / Technical
Source: (The Impact of colors, Mrs. Dr. Heller, 2005)
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Conflict in perception and experience
Disctance 65% Coldness 51% PASSION Sportive 40% Rational / Technical
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
BRAND
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
BMW Brand Promise
Pleasure to drive.
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
BMW Brand Concept
PLEASURE
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
BMW Color association of pleasure
29 %
17 % 13 % 12 % 12 % 10 %
Source: (The Impact of colors, Mrs. Dr. Heller, 2005)
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
BMW Sound association of pleasure
PLEASURE
HEARTBEAT
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
BRAND
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
What we cant see.
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Acustic decoding Pleasure
Source: Groves Sound Communications
FREUDE
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Acustic decoding BMW Sound Logo
Quelle: Groves Sound Communications
BMW Sound Logo
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Acustic decoding Pleasure
Source: Groves Sound Communications
FREUDE
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Acustic decoding Audi Sound Logo
Quelle: Groves Sound Communications
Audi Sound Logo
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
BRAND
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
BRAND
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Brand conceptCoherent
Brand concept
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Brand conceptCoherent
Brand core
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
NotaSensorische survey 2010
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
What does Luck taste like?
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
What does Power sound like?
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Integrated multisensory brandingPower Coding of Power
Visuell
Akustisch
Olfaktorisch
Gustatorisch
Haptisch
De-coding of Power
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Sight
Taste
Sound
Brand Concept
Touch
Scent
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Multisensory EnhancementStronger brand recall
85Multi-dimensional congruent
Brand Recall in %
75
Mono-dimensional Multi-dimensional Incongruent
65
1
2
3Days (Direct contacts with the brand)
4
5
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
be multi-sensory
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
be multi-sensory but coherent
2011 - Corporate Senses, Institute of integrierte multisensorische Markenbildung Institut fr integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
Thinking in Concepts
2011 - Corporate Senses, Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg
Institut fr integrierte multisensorische Markenbildung
2011 - Corporate Senses, Institut fr integrierte multisensorische Markenbildung Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg INA AWARD 2011
Institut fr integrierte multisensorische Markenbildung
Many thanks.
2011 - Corporate Senses, Institut fr integrierte multisensorische Markenbildung Institute of integrated multisensory Branding
1st EVENTSUMMIT Luxembourg