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sales force dilemma

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SPECTRUM BRANDS

Group-4:Anjali Gera (221001)Ananyo Deep Saha (221019)Anvesh Reddy Methuku (221032)Itika Aggarwal (221056)Akshay Bharadwaj (073003)Debpriya De (073012)SPECTRUM BRANDSPresented to:Prof. Bhalender Singh Nayyar1. Analysis of MarketsMarketShareCompany SalesOverall SizeSourceBattery & Lighting14%10627586pg 6Shaving & Personal25%4141656pg 6Lawn & Garden & Insect23%4471943pg 7Insect24%150625pg 7Pet Products8%2863575pg 7Net Sales2359(in millions)Market SizesCompetitors, Consumer Behavior & ChannelsMarketCompetitorsConsumer behaviourChannels of distributionBatteryDuracell (40%), Energizer (40%)Convenience, quality, brand namesWholesalers, distributors, professionals, OEMs, mass merchandisers, home and garden centres & niche electronic stores (60%)ShavingNorelco, Braun, Conair, HelenSeasonal, purchased as giftsMass merchandisers, specilaity retailersGardenScott (30%), CGPC (17%)Affluent baby boomers, seasonalMass merchandisers, home centres, independent nurseries & hardware storesInsectScott, S.C.JohnsonAwareness of insect-borne diseasesMass merchandisers, home centres, independent nurseries & hardware storesPetCGPC (9%), Hartz MountainCompanion, high disposable incomeSpecilaity pet stores, independent pet retailers, mass merchants, grocery stors & professional outlets4. Problems might encounterExternal factors (customers & competitors)Relationships with customers will have to be refinedCompetitors might act aggressively and over take during the transition period

Internal factors (employee reaction)Employees may resist the change in sales force structureEmployee turn-around might increase due to increase in workload for certain markets/channelsCost of training required for employees might be greater depending on their learning ability5. What would be the impact of the changes suggested by you on sales staff morale? The employees from both Rayovac/Remington and Nu-Gro might feel apprehensive about the new developments.Sales representatives might be concerned about their future employment status.The employees might be averse to the overall changes, and might take some time to adjust to the new set-up.

What can Falconi do to minimize it?Creating a reasonable and effective commission structureInstituting an elaborate system of perks and incentivesRecognizing sales achievementsRegaining the trust of the employees through transparency in communication and conduct

6. Brands with DistributorsSpectrum Brands should continue with distributors for Tetra company for specialty pet products, though it costs 15% of the revenue as against 2-3% for the sales people due to:

Since the market with pet products have largely small retailers mostly unorganized, it will be difficult for sales people to target them

However, if we continue with distributors to manage these small retailers, they can leverage on existing relationships with those retailers