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SPECIALTY MADE SIMPLE®
Welcome to the newest edition of the NAS Specialty Insurance Product Catalog for 2016!
As our team continues to grow and our business expands, we strive to provide outstanding service for
you and your clients. In the past year, we have opened offices in Chicago, Atlanta and Boston to be
closer to you and your teams. We have also grown our operations in Los Angeles to accelerate product
innovation and enhance our offerings to make sure that you’re getting state-of-the-art specialty
product that can be quickly produced and delivered to your clients.
As always, we are open to your feedback on how we can best serve you — whether it's delivering
custom-tailored products or supporting your marketing initiatives, please let me know how we can be
the best partner for you and your teams.
Thank you for your support and we look forward to continued growth together!
Sincerely,
Richard Robin
CEO
3
NAS SPECIALTY INSURANCE SOLUTIONS SUMMER 2016
SPECIALITY INSURANCE:
Programs & Self-Raters ................................................................................................................................................ 5
Abuse / Molestation .................................................................................................................................................... 6
Allied Medical ............................................................................................................................................................. 7
Errors & Omissions for Healthcare Consultants ..................................................................................................... 9
Long Term Care Facilities Professional & General Liability ............................................................................... 10
MEDEFENSE® Plus ................................................................................................................................................. 11
Miscellaneous Errors & Omissions ......................................................................................................................... 12
Non-Standard Physicians Professional Liability.................................................................................................... 14
Sexual Misconduct & Molestation Liability ........................................................................................................... 15
Social Services Professional & General Liability ................................................................................................... 15
Tenant Discrimination Insurance ............................................................................................................................ 18
TECH & CYBER SOLUTIONS:
Cyber Liability Insurance ........................................................................................................................................ 21
Incident preparedness, response and business restoration ................................................................................... 23
NAS CyberNET: Support and Risk Management ................................................................................................. 23
Cyber Liability - NetGuard® Plus ........................................................................................................................... 26
Cyber Self-Raters ...................................................................................................................................................... 27
e-MD® Healthcare Cyber Liability .......................................................................................................................... 28
Technology E&O - TechGuard® .............................................................................................................................. 29
NAS Insurance Company Directory ....................................................................................................................... 31
Check out Program & Self-Raters information on Page 5!
These product overviews are for descriptive purposes only and do not provide a complete summary of coverages. Please consult the applicable insurance policy for specific terms, conditions, limits, limitations and exclusions to coverage.
5
NAS Insurance offers simplified underwriting for our most popular products. Qualified risks are able to streamline the underwriting process by completing a simplified application and sending in a bind request for their desired coverage.
NAS Product Classes Coverage
Allied Medical (Miscellaneous Medical Malpractice)
Home Health Agencies, Nurse Registries, Medical Spas, Physical Therapy Clinics, and Medical Testing Labs
Limits up to $6M/$8M PL/GL with GL Occurrence available
Includes Cyber Liability, MEDEFENSE® Plus and Sexual Misconduct sub-limits
Defense Outside the Limit
Hired and non-owned Auto and prior acts coverage are all available
Cyber Liability – NetGuard® Plus
*New ENHANCED coverage*
Multiple self-raters available based on class, including Accountants & CPAs, Auto Dealers, Home Health Care Agencies, Insurance Agents, Lawyers, Property Management and Schools (Grades K-12)
Limits up to $15M/$15M
Full limits on Privacy Breach Response, Voluntary Notification and Network Asset Protection
Privacy Breach Response Costs outside the limit are also available
Broad Cyber Crime coverage
Access to NAS’ CyberNET risk management website
MEDEFENSE® Plus/ e-MD®
Physician Groups, Allied Health Facilities, Hospitals, and Long Term Care Facilities
Pays for the defense costs and civil fines and penalties for allegations related to billing errors and HIPAA, EMTALA and STARK violations with limits up to $1M/$5M for
MEDEFENSE® Plus and $10M/$10M for e-MD®
Full prior acts coverage available
Access to NAS’ CyberNET risk management website
Stand-alone cyber coverage is also available
Miscellaneous E&O Tutors Limits up to $1M for Misc. E&O with Abuse/Molestation limits available up to $250k/$500k.
Medical Billers & Coders Limits up to $5M for Misc. E&O with MEDEFENSE® Plus limits available up to $1M. Cyber limits available.
Property Managers Limits up to $1M for Misc. E&O with tenant discrimination limits available up to $1M
Stand-alone tenant discrimination coverage is also available.
Miscellaneous E&O for Healthcare Consultants
Healthcare Consultants providing services including, but not limited to, expert witness services, independent medical reviews, workers compensation reviews, etc.
Limits up to $1M/$3M for Misc E&O for Healthcare Consultants with Cyber Liability
Defense Outside the Limit
First Dollar Defense coverage available by endorsement
Product includes Prior Acts coverage
Long Term Care Facilities
Online program available for Residential Care Facilities of 6 beds or less
Limits up to $1M/$3M with $2M Sexual Misconduct limits
Up to $100,000 sub-limit for MEDEFENSE® Plus
Defense Costs Outside the Limit available up to the limit
Employment Benefits Liability coverage available by endorsement
$100k/$300k limit of hired and non-owned auto
For more information about these programs or to obtain a copy of our self-raters, please contact Hannah Smith at [email protected] or call 818.479.4307
Programs & Self-Raters
6
• Free selection of defense counsel
• Waiver of co-insurance with the selection of panel counsel
• Coverage for directors, trustees, officers, other employees or volunteers
• Reputational harm coverage is available by endorsement
• Prior acts coverage available
• Punitive Damages may be included via endorsement where insurable by law
• Churches
• Museums
• Community Theater/Arts Programs
• Tutoring Services
• Catholic churches or Catholic-affiliated organizations
• Long term residential care
• International travel/student exchange students
• Spas/massage therapy
• Individual persons
• Most Illinois risks (individual submissions to be reviewed by NAS)
Abuse / Molestation
(Claims Made)
With the recent stream of allegations of abuse, general liability policies are starting to specifically exclude this coverage
at a time when companies may need it most. NAS’ abuse or molestation product offers coverage for the actual or
threatened abuse or molestation of clientele while in their care, custody or control. The coverage features simplified
underwriting for qualifying applicants as well as a streamlined application process that simplifies quoting and binding.
The applicant who meets the program qualifications can choose options from the rate card and request to bind.
Limits Available Up to $1,000,000 each claim/$1,000,000 aggregate
Minimum Premium $2,500* for $100,000/$300,000 Minimum Deductible $2,500* for $100,000/$300,000 Special Features
Eligible Classes
Ineligible Classes
Ineligible Territories
*May vary based on class and size of business
Brian Alva
Kareen Boyadjian
Vice President
Senior Underwriter
818.382.6103
818.382.6106
7
Allied Medical Miscellaneous Medical Malpractice
NAS’ Allied Medical Malpractice insurance offers some of the broadest coverage in the market. Limits for Professional
and General Liability are available up to $6 Million, as either primary or follow form excess. Unique features of the
facility include our e-MD® and MEDEFENSE® Plus endorsements. e-MD® provides cyber liability coverage for patient
notification and credit monitoring costs, network security and privacy, data recovery costs and media liability.
MEDEFENSE® Plus provides insureds with essential defense cost and fines and penalties coverage for allegations of
over-billing or HIPAA, EMTALA, and STARK violations. Sexual Misconduct coverage is also available by endorsement.
Limits Available Stand-alone Professional
$6,000,000 each claim / $6,000,000 aggregate
Combo – GL and Professional
$6,000,000 Professional Liability limit
$6,000,000 Commercial General Liability limit
$6,000,000 Products/Completed Operations limit
$6,000,000 Personal & Advertising Injury limit
$5,000 Medical Expense limit
$50,000 Fire Legal Liability limit
$8,000,000 aggregate all coverages
Follow form Excess Liability – GL and Professional
$5,000,000 each claim / $5,000,000 aggregate
Minimum Premium $1,500
Minimum Deductible $0 Special Features
Brian Alva
Eric Isaacson
Rick Sforza
Vice President
Underwriter
Underwriter
818.382.6103
818.382.2030
818.479.4317
• Prior Acts coverage available
• Incident reporting
• Punitive Damages are covered, where insurable by law
• Sexual Misconduct/Molestation coverage available by endorsement
• Defense Outside the Limits is available by endorsement
• Up to $250,000 sub-limit for MEDEFENSE® Plus (includes HIPAA violations)
• Hired and Non-Owned Auto is available
• Up to $1M sub-limit for e-MD® Cyber Liability (includes data breach response)
• Reputational Harm and Evacuation Expense are available by endorsement
• Disciplinary Proceedings coverage available by endorsement
8
Allied Medical Miscellaneous Medical Malpractice
Eligible Classes
Ineligible Classes • Emergency rooms
• Emergency air transportation
• Emergency ground ambulance services
Ineligible Territories • Alaska
• Home Health Agencies
• Nurse Registries
• Medical Spas
• Physical Therapy Clinics
• Medical Testing Labs
• CRNA
• Dental Clinics
• Diagnostic Imaging and X-Ray Clinics
• Dialysis Centers
• Drug and Alcohol Rehab
• Drug Testing Labs
• Health and Fitness Centers
• Medical Clinics
• Mental Health Clinics
• Opticians and Optometrists
• Pharmacists
• Psychiatric Hospitals
• Surgi-Centers
9
• First Dollar Defense and Defense Outside the Limit available
• Prior Acts coverage is available
• Named Perils policy
• Interim CEO, CFO, President or Administrator
• Fiduciary Exposures
• Attorney Services
• Pharmaceutical Consulting
• Clinical Trials
• Mergers/Acquisitions
• Business Valuations
• Case Management
• Utilization Review
• Disease Management
Errors & Omissions for Healthcare Consultants (Claims Made)
NAS can cover most medical-related services for risks that fall outside of a medical malpractice policy due to a lack of
direct patient care. Healthcare consultant exposures include, but are not limited to:
• Expert Witness
• Workers Compensation Evaluation
• Medical Record Review
• Independent Medical Review
• Disability Evaluation
Limits Available Up to $1 Million / $3 Million or $2 Million / $2 Million
Up to $1,000,000 coverage available for e-MD® Cyber Liability
($25,000 cyber liability automatically included)
Minimum Premium $1,750
Minimum Deductible $5,000
Special Features
Ineligible Classes
Available on NAS ONLINE
Brian Alva
Josh Dizon
Vice President
Associate Underwriter
818.382.6103
818.479.4302
10
Long Term Care Facilities
Professional & General Liability
Long term residential care facilities need an innovative product that will provide the broadest coverage for their
exposures. These facilities are in more demand than ever as the ‘Baby Boomer’ generation enters retirement at a
record pace. NAS’ unique long term care coverage addresses the evolving risk surrounding these facilities with
enhanced coverage. While other carriers are limiting coverages for sexual abuse, elopement and bedsores, NAS
provides all of these coverages up to the limit. e-MD® and MEDEFENSE® Plus coverage are available by endorsement to
provide coverage to address the growing regulatory and patient data risks facing long-term care providers.
Limits Available Up to $1,000,000 each claim / $3,000,000 aggregate
Minimum Premium $1,000 (online - for facilities up to 6 Beds)
$2,500 (offline)
Minimum Deductible $1,000
Special Features
Eligible Classes
Available on NAS ONLINE Special rates available through NAS Online.
Contact Matthew Thoburn at [email protected] for details.
Matthew Thoburn
Brian Alva
Justin Sanches
Assistant Vice President
Vice President
Underwriter
818.382.6102
818.382.6103
818.479.4303
• Occurrence based general liability coverage is available
• $2 Million sexual abuse limits available when required by contract
• Defense costs outside the limit is available, up to the limit
• Evacuation expense up to $50,000
• First dollar defense coverage
• Up to $100,000 sub-limit for MEDEFENSE® Plus (includes HIPAA violations)
• Up to $1,000,000 limit for e-MD® cyber liability (includes breach response costs)
• No bedsore nor elopement limitations
• $1,000,000/$1,000,000 limits of hired and non-owned auto coverage available
• Employee benefits liability coverage available by endorsement
• Independent living facilities
• Personal care
• Residential care /assisted living facilities
• Alzheimer’s/Dementia care
• Intermediate care facilities
• Congregate care facilities
• Skilled nursing facilities
11
MEDEFENSE® Plus
MEDEFENSE® Plus is a uniquely effective insurance solution for healthcare providers facing many challenges, including
those of Medicare and Medicaid billing audits and investigations. MEDEFENSE® Plus includes:
• Coverage for actual or alleged billing errors
o Reimbursement of defense costs, fines and penalties, and shadow audit expenses incurred in billing error
proceedings brought by federal or state governmental agencies, qui tam plaintiffs, contractors working on
behalf of the government, such as ZPIC and RAC, and commercial payers.
• Coverage for other medical regulatory violations
o Reimbursement of defense costs and fines and penalties incurred in HIPAA (Patient Privacy) Proceedings,
EMTALA (Emergency Medical Treatment and Active Labor Act) Proceedings, and STARK (Physician Self-
Referral) Proceedings.
• Broad policy language and free choice of counsel
• Payment for pre-approved shadow audits available
Limits Available Up to $1,000,000 each claim/$5,000,000 aggregate Minimum Premium $2,500 Minimum Deductible $1,725 Special Features
Eligible Classes • Physician groups
• Allied health facilities
• Hospitals
Ineligible Classes • Home healthcare agencies
• Ambulance service companies
• Durable medical providers
Available on NAS ONLINE
Brian Alva
Kareen Boyadjian
Vice President
Senior Underwriter
818.382.6103
818.382.6106
• Full prior acts coverage available
• Broad definition of billing errors
• Coverage for proceedings brought by governmental and commercial payers and
qui tam plaintiffs
• Up to $100,000 legal expense coverage available for disciplinary proceedings
brought by a state Medical Board may be available
• MEDEFENSE® Plus may be combined with e-MD® Cyber Liability coverage
• Long term care facilities
• Mental health facilities
• Solo physicians
12
Miscellaneous Errors & Omissions (Claims Made)
Miscellaneous E&O insurance provides coverage for damages and defense costs arising from a wrongful act in the
performance of or failure to perform insured services (professional duties). Anyone can make a mistake, fail to
complete a transaction, miss a deadline, or simply make a bookkeeping error. For this reason, even the most
conscientious professionals and companies become defendants in expensive and protracted legal battles. As a
professional in the service industry, you have E&O exposure and need to protect your assets.
Limits Available Up to $5,000,000 each claim/ $5,000,000 aggregate Minimum Premium $1,000 Minimum Deductible $1,000
Special Features
Eligible Classes Sampling of the classes we write on the next page
Ineligible Classes
Available on NAS ONLINE
Brian Alva
Vanessa Poma
Josh Dizon
Vice President
Underwriter
Associate Underwriter
818.382.6103
818.479.4304
818.479.4302
• Contingent BI/PD available for select classes
• Policy form provides personal and advertising injury coverage
• Coverage for regulatory exposures available
• Prior acts coverage available
• Defense outside the limit is available
• First dollar defense available
• Claims made policy
• Duty to defend
• GL Available for select classes
• NetGuard® Plus (Cyber) included
• Architects and Engineers
• CPAs
• Lawyers
• Real estate sales
• Collection agents
• Home inspectors
13
Miscellaneous Errors & Omissions Eligible Classes
NAS offers unique programs for select classes of business enhanced to include more than just standard E&O coverage.
We use a simplified application/ binding process. Each program includes the NetGuard® Plus Cyber Liability
Enhancement for no additional premium.
This list is not all-inclusive, but is an example of some of the classes we can write: • Advertising Agencies
• Agricultural Consultants
• Alarm Monitoring
• Answering Services
• Arbitrators and Mediators
• Association Administrators
• Auctioneers
• Auto Dealers
• Back Office Services
• Billing Services
• Bookkeepers and Tax Preparers
• Claim Adjusters
• Clean-room Design
• Compliance Consultants
• Consultants
• Court Reporting/Stenography
• Disaster Recovery Services
• Emergency Response
• Employee Screening/Background Checks
• Employee Leasing/Human Resource Outsourcing
• Employment Agencies
• Environmental Consultants
• Event Planning
• Executive Coaches/Business and Personal Mentors
• Expert Witness Services
• Forensic Investigation
• Freight Forwarders
• Fulfillment Services
• Graphic Design
• Insurance Agents
• Insurance Inspection/Auditing
• Interior Designers
• Landscape Design
• Litigation Support Services
• Loss Control/Risk Management
• Market Research
• Medical Billing
• Medical Claims Management
• Meteorologists
• Mortuary and Funeral Services
• Notary Services
• Premium Finance Services
• Printers
• Process Servers
• Property Managers
• Public Relations Firms
• Records/Document Services
• Sprinkler/ Fire Suppression System Design
• Technical Help Centers
• Technical Writing
• Telemarketing
• Testing Laboratories
• Third Party Administrators
• Tour Operators/Travel Agents
• Translation Services
• Training and Certification Services
• Tutors
• Utilities Review Services
14
Non-Standard Physicians Professional Liability (Claims Made)
Non-Standard Professional Liability coverage is designed for physicians and surgeons who have had claims frequency or
severity issues, board actions or have been, or are currently on, probation.
Limits Available Up to $1,000,000 each claim / $3,000,000 aggregate
Minimum Premium $2,500
Minimum Deductible $2,500 for non-surgical specialties
$7,500 for surgical specialties
Special Features
Ineligible Classes
Ineligible States
Brian Alva
Matthew Thoburn
Vice President
Assistant Vice President
818.382.6103
818.382.6102
• Defense in addition to the limits for an additional premium
• 1-year and 5-year ERP options
• Incident reporting
• Will consider groups up to five
• Limited prior acts coverage available
• Obstetrics
• Bariatric Surgeons
• Dentists
• Alaska
• Connecticut
• Kansas
• New York
• Pennsylvania
• West Virginia
• Wisconsin
• Clark County, NV
• Cook County, IL
15
Sexual Misconduct & Molestation Liability (Claims Made)
As companies and organizations are being required to carry limits of sexual misconduct and molestation insurance,
insurers specifically exclude these exposures. Sexual Misconduct and Molestation Insurance is an expansion of NAS’
abuse and molestation facility, designed to assist these entities in fulfilling their insurance needs. This standalone
product gives the named insured entity, its employees, including volunteers, part time, seasonal and temporary
employees, protection against allegations of sexual misconduct and molestation.
Limits Available Up to $2,000,000 each claim/$2,000,000 aggregate
Minimum Premium $5,000 for up to a $1,000,000 limit
Minimum Deductible $5,000 for up to a $1,000,000 limit
Policy Highlights
Eligible Classes Include, but are not limited to, the following:
Ineligible Classes Catholic churches or Catholic-affiliated organizations, Long term residential care,
International travel/student exchange students, Spas/massage therapy
Available in All States
Brian Alva
Kareen Boyadjian
Vice President
Senior Underwriter
818.382.6103
818.382.6106
• Covers allegations of actual or alleged sexual abuse, molestation, mistreatment or
maltreatment; and negligent employment, investigation, supervision, training or
retention of, or failure to report to proper authorities, a person who committed
any act of abuse, molestation, mistreatment or maltreatment of a sexual nature.
• Duty to defend covered claims; duty to pay Loss the Insured is obligated to pay
• Limits and deductible apply per Victim
• Prior acts coverage available
• Extended reporting period is available
• Broad definition of Insured Persons includes executive officers, directors, trustees,
employees, contractors, coaches and volunteers
• Tutoring companies
• Bus transportation
• Construction workers on
school/university campuses
• Janitors working on school campuses
• Engineering companies
• Cafeteria food service vendors
• Auto repair and tow truck companies
• Medical offices working on school
campuses
• Day Care operations
• Airport Transportation
• Non-Emergency Medical Transport
• Healthcare Facilities
16
Social Services Professional & General Liability (Claims Made)
Beyond traditional medical malpractice insurance, NAS offers expanded PL/GL coverage to meet the growing needs of
personal, family, and communal services organizations.
Limits Available Stand-alone Professional
$6,000,000 each claim / $6,000,000 aggregate
Combo – GL and Professional
$6,000,000 Professional Liability limit
$6,000,000 Commercial General Liability limit
$6,000,000 Products/Completed Operations limit
$6,000,000 Personal & Advertising Injury limit
$5,000 Medical Expense limit
$50,000 Fire Legal Liability limit
$8,000,000 aggregate all coverages
Follow form Excess Liability – GL and Professional
$5,000,000 each claim / $5,000,000 aggregate
Minimum Premium $1,500
Minimum Deductible $0 Special Features
Brian Alva
Matthew Thoburn
Justin Sanches
Vice President
Assistant Vice President
Underwriter
818.382.6103
818.382.6102
818.479.4303
• Occurrence GL is available
• Sexual misconduct up to a $1,000,000/$3,000,000 limit
• $2,000,000 sexual abuse limit available when required by contract
• Hired and Non-owned Auto coverage available up to $1,000,000 limit
• Evacuation Expense
• Defense outside the limits is available by endorsement
• First dollar defense coverage
• Up to $250,000 sub-limit for MEDEFENSE® Plus (includes HIPAA violations)
• Up to $1,000,000 Limit for e-MD® cyber liability (includes breach response costs)
• Reputational Harm Coverage
• Disciplinary Proceedings Coverage
• Extended reporting period is available
• Sub-limits of MEDEFENSE® Plus and e-MD® provide coverage beyond standard
Professional and General Liability insurance to address the growing regulatory and
patient data risks facing human services organizations.
17
Social Services Professional & General Liability (Claims Made)
Eligible Classes
Ineligible Classes
Ineligible Territories
• Inpatient Mental Health & Substance Abuse/Rehabilitation Facilities
• Transitional Living Facilities (Homeless Shelters, Halfway Houses, etc.)
• Group Homes for the Developmentally Disabled
• Methadone Clinics
• Adult Day Care & Sheltered Workshops
• Meals on Wheels
• Outpatient Mental Health Counseling (Family, Behavioral, Substance Abuse, etc.)
• Psychiatrists
• Employee Assistance Programs
• Referral Agencies
• Respite Care
• Crisis Hotlines
• Day Schools for the Developmentally Disabled
• Foster care exposures
• Adoption agencies
• Juvenile detention centers
• Alaska
• Florida (Dade/Palm & Broward Counties)
• West Virginia
18
Tenant Discrimination Insurance (Claims Made)
NAS’s coverage provides the insured and its directors, officers, trustees, partners, shareholders, and other employees
with defense expense and loss reimbursement from administrative charges and lawsuits brought by current,
prospective and former tenants alleging discrimination.
Exposures ADA and Fair Employment and Housing Act
Limits Available $100,000 to $1,000,000 Minimum Premium $1,000 Minimum SIR $5,000 Key Features
Special Features
Eligible Classes
Ineligible Classes
Brian Alva
Vanessa Poma
Vice President
Underwriter
818.382.6103
818.479.4304
• Schedule of properties not required
• Coverage extends to retail, office and industrial properties
• Coverage available nationwide
• One year extended reporting period available
• Additional locations can be added midterm
• Full prior acts coverage for most risks
• No co-insurance
• Insured has free choice of counsel
• No charge to add locations mid-term
• Can be combined with E&O for select classes
• Property owners can add coverage for property managers
• Property managers can add coverage for property owners
• Coverage for charges instituted by HUD, including charges alleging ADA violations
• Protects against claims brought by current, former and prospective tenants
• Coverage for legal expenses and loss including settlements
• Residential property managers and/or owners (apartments/other residential properties)
• Commercial property managers and/or owners (retail, office and industrial spaces)
• Mobile homes
• Religious facilities
• Banks
• Government agencies
• Hotels
• Motels
• Community or association
21
Cyber Liability Insurance
Cyber Innovation, Leadership and Expertise for 20+ Years
NAS has been at the forefront of cyber liability insurance for over twenty years, having led the development of privacy protection insurance in the healthcare industry. Today, we insure thousands of companies and our in-house claims experts handle hundreds of cyber incidents each year across a range of financial services, retail, hospitality, educational, and governmental organizations. NAS offers cyber liability solutions for a broad range of businesses. Our e-MD™ Cyber Liability is custom-tailored for healthcare organizations. Our NetGuard Plus™ provides comprehensive coverage for businesses in every sector. The following pages provide a summary of our cyber liabiity insurance solutions including:
Insurance Coverage
Cyber Risk Management
Breach Response & Claims Handling
Risk Scenarios NetGuard™ Plus and our e-MD™ Cyber programs are comprised of 8 core components:
Network Security & Privacy Insurance – Covers third party claims arising out of a breach of the insured’s Network
Security or other private information. Includes coverage for both online and offline information, virus attacks,
denial of service, and failure to prevent transmission of malicious code.
Privacy Breach Response Costs – Includes all reasonable legal, public relations, advertising, IT forensic, call
center, credit monitoring, identity theft restoration and postage expenses incurred by the insured in response to
a privacy breach.
BrandGuard™ - Coverage for lost revenue as a result of a cyber breach and the resulting customer notification or
adverse media.
Network Asset Protection (including Non-physical Business Interruption) – Coverage for all reasonable and
necessary sums required to recover and/or replace data that is compromised, damaged, lost, erased or
corrupted. Coverage also includes business interruption and extra expense coverage for income loss as a result
of the total or partial interruption of the insured’s computer system.
Regulatory Defense & Penalties – Coverage for defense costs and fines/penalties for violations of privacy
regulations, including, but not limited to, HIPAA, Red Flags Rule, and the Hi-Tech Act.
Multimedia Insurance – Coverage for both online and offline media, including claims alleging
copyright/trademark infringement, libel/slander, plagiarism, and personal injury.
Cyber Extortion - Will pay extortion expenses and extortion monies as a direct result of a credible cyber extortion
threat.
Cyber Terrorism - Coverage for income loss and interruption expenses as a result of the total or partial
interruption of the insured’s computer system due to a cyber terrorism attack.
BrandGuard™ from NAS Insurance gives you breach response, plus coverage for a loss in profits during recovery. Calculate the direct costs of IT forensic investigations, patient notification, the legal expenses and government fines. Then add in the indirect costs of losing customers, a damaged reputation and a hit to profitability. If your insurance only handles the breach, you’re not getting full cyber coverage. BrandGuard™ protects your profits while you restore your business and your reputation.
26
Cyber Liability - NetGuard® Plus
NAS offers a comprehensive suite of data security and privacy insurance solutions that are custom-tailored for your
business. Unlike other cyber policies, NAS’ NetGuard® Plus Cyber Liability provides a range of coverage options with
flexibility to fit your clients' unique needs, including:
Limits Available Up to $15,000,000 each claim/$15,000,000 aggregate
Minimum Premium $750
Minimum Deductible $500
Eligible Classes Classes but not limited to:
Available on NAS ONLINE
Jared Hopkins
Mike Karbassi
Ari Giller
Jordan Rankell
Tina Porcelli Levine
Assistant Vice President
Assistant Vice President
Senior Underwriter
Senior Underwriter
Underwriter
404.991.8989
617.342.7416
818.382.6107
818.479.4305
818.479.4301
• BrandGuard® coverage for reputational harm due to attacks from a cyber breach - now included up to the policy limit
on most quotes
• Dependent Business Interruption coverage for business interruption losses in the event that the insured’s cloud
provider or web host goes down and expenses are incurred as a result of such outages
• Unknown prior acts coverage is available for covered cyber incidents occurring any time prior to the inception date of
the policy
• Unlimited Premium Access to NAS’ CyberNET Risk Management Website
• Full limits on Privacy Breach Response, Voluntary Notification and Network Asset Protection.
• Privacy Breach Response Costs Outside the limit are also available.
• New cutting edge policy language that includes a broad trigger for Network Asset Protection, including system failure
and negligence
• Choice of breach response vendors and attorneys (with prior NAS approval)
• Option for a per-identity breach response limit, in addition to the typical dollar limit available from most carriers.
• Acts committed by rogue employees are covered, as well as privacy claims from employees
• Broad Cyber Crime coverage that includes coverage for financial fraud, telecommunications fraud, phishing attack and
fraudulent wire transfer requests
• Physician Groups
• Allied health facilities
• Hospitals
• Long term care facilities
• Mental health facilities
• Utilities
• Staffing
• Associations
• Financial
• Insurance Agents
27
Cyber Self-Raters
NAS’ Cyber Liability Program self-raters are simplified applications with easy to look up charts that provide annual
premiums for cyber liability coverage based on a specific class of business.
Classes that meet the program qualifications can simply complete our cyber liability program self-rater and send it in
with a bind request. Below is a list of cyber liability self-raters we have available.
Cyber liability program self-raters include:
• Securities Brokers & Dealers
• Accountants and CPAs
• Lawyers
• Insurance Agents
• Auto Dealers
• Restaurants
• General Contractors
• Pharmacies
• Property Managers & HOAs
• Schools (grades K-12)
If you have another class of business for which you need a custom solution, let us know and we’ll build a complete
program.
28
e-MD® Healthcare Cyber Liability
e-MD®, the cyber liability insurance solution for healthcare providers, offers a comprehensive suite of data security and
privacy insurance solutions that are custom-tailored for the unique needs of healthcare businesses.
Our core cyber liability coverage components include:
Limits Available Up to $10,000,000 each claim / $10,000,000 aggregate Minimum Premium $990 Minimum Deductible $2,500 Eligible Classes Include any healthcare entity, such as the following: Available on NAS ONLINE
Brian Alva
Kareen Boyadjian
Vice President
Senior Underwriter
818.382.6103
818.382.6106
Security & Privacy Liability – Coverage of 3rd party claims for damages due to exposure of online and offline information,
virus attacks, denial of service and failure to prevent transmission of malicious code. Also extends coverage for defense
costs and fines/penalties for violations of privacy regulations including, but not limited to HIPAA, Red Flag Rules and the new
Hi-Tech Act.
Privacy Breach Responses Costs, Notification Expenses, Breach Support and Credit Monitoring Expenses – Includes all
reasonable legal, public relations, advertising, IT forensic, call center, credit monitoring and postage expenses incurred by
the insured for a privacy breach response.
Network Asset Protection – Coverage for all reasonable and necessary sums required to recover and/or replace data that is
compromised, damaged, lost, erased or corrupted. Coverage also includes business interruption and extra expense
coverage for income loss as a result of the total or partial interruption of the insured’s computer system.
BrandGuard® – Provides coverage for a loss in profits as a result of negative press or customer notification resulting from a
data breach.
Multimedia Liability - Coverage for both online and offline media, including claims alleging copyright/trademark
infringement, libel/slander and personal injury.
Cyber Extortion – Will pay extortion expenses and extortion monies as a direct result of a credible cyber extortion threat.
Cyber Terrorism – Coverage for income loss and interruption expenses as a result of the total or partial interruption of the
insured’s computer system due to a cyber terrorism attack.
Privacy Regulatory Defense and Penalties - Coverage for defense costs and fines/penalties for violations of privacy
regulations including, but not limited to, HIPAA, Red Flags Rule and the Hi-Tech Act.
Cyber Crime – Broad Cyber Crime coverage that includes coverage for Financial Fraud, Telecommunications Fraud, and
Phishing Attack and fraudulent wire transfer requests
Dependent Business Interruption (DBI) - Coverage offers reimbursement for lost revenue incurred as a result of a third party
vendor’s system being down.
• Physician Groups
• Allied health facilities
• Hospitals
• Home healthcare agencies
• Ambulance service companies
• Durable medical providers
• Long term care facilities
• Mental health facilities
• Solo physicians
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Technology E&O - TechGuard® (Claims Made and Reported Basis)
In today’s increasingly digitized world, technology companies need an innovative insurance product that provides the
broadest coverage for their complex and constantly evolving exposures. NAS’ TechGuard® product is our most
expansive tech policy to date and is designed to be the one stop shop for a tech company’s E&O insurance needs.
Furthermore, our program is backed by Lloyd’s of London — an A rated (excellent) company by AM Best — so you won’t
have to worry about the protection being there when you need it the most.
Coverage Component Options Include:
Technology Errors & Omissions Insurance – Coverage for third party claims alleging a financial loss as a result of an
error or omission committed by the insured in the provision of Technology Services. Featuring a broad open-ended
definition of Technology Services. Coverage for unintentional breach of contract is included.
Security & Privacy Liability – Includes coverage for both online and offline information, virus attacks, denial of service
and failure to prevent transmission of malicious code. Also extends coverage for defense costs and fines & penalties
for violations of privacy regulations including but not limited to HIPAA, Red Flag Rules and the new Hi-Tech Act.
Multimedia Liability – Coverage for both online and offline media. Includes claims alleging copyright/ trademark
infringement, libel/slander, advertising, false advertising, plagiarism and personal injury. Coverage for unintentional
breach of contract is included.
Privacy Breach Responses Costs, Notification Expenses, Breach Support and Credit Monitoring Expenses – Includes
all reasonable legal, public relations, advertising, IT forensic, call center, credit monitoring and postage expenses
incurred by the insured for a privacy breach response.
BrandGuard® – Provides additional coverage to bridge a short-term drop in revenue as a result of negative press or
customer notification resulting from a data breach.
Dependent Business Interruption (DBI) – Coverage offers reimbursement for lost revenue incurred as a result of a
third party vendor’s system being down.
Network Asset Protection – Coverage for all reasonable and necessary sums required to recover and/or replace data
that is compromised, damaged, lost, erased or corrupted. Coverage also includes business interruption and extra
expense coverage for income loss as a result of the total or partial interruption of the insured’s computer system.
Includes coverage for cyber terrorism.
Cyber Extortion – Will pay extortion expenses and extortion monies as a direct result of a credible cyber extortion
threat.
Eligible Classes Classes but not limited to:
• Application Service Providers
• Technology Consulting
• Tech Hardware Manufacturers
• Telecommunication Services
• Software Development
• Network Design, Analysis & Testing
• Web Hosting
• Internet Service Providers
• Tech Project Management
• Online Marketing & Advertising
• Data Processing & Management
• Technology Staffing Companies
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Technology E&O – TechGuard® Policy Highlights
NAS offers a comprehensive suite of data security and privacy insurance solutions that are custom-tailored for your business. Unlike other cyber policies, NAS’ cyber liability provides a range of coverage options with flexibility to fit your clients’ unique needs, including:
Worldwide coverage – claims can be brought outside of the U.S.
Full Limits are available for Regulatory Defense of a privacy claim
Property Damage exclusion does not include electronic data
Final Adjudication language for Defense for allegations of fraud or intentional wrongdoing
Broad definition of technology services – “including but not limited to” language
Acts committed by rogue employees are covered, as are claims from employees against the insured for breach of
privacy
Defense Outside the Limits and First Dollar Defense enhancements are now available
Unintentional Breach of Contract claims are covered for Technology E&O
Full prior acts coverage available
Extended Reporting Period is available up to 3 years, but additional coverage may be available upon request.
Enhanced BrandGuard® coverage
Dependent Business Interruption coverage offers reimbursement for lost revenue incurred as a result of a third party
vendor’s system being down
Limits Available Up to $10,000,000 each claim/ $10,000,000 aggregate
Minimum Premium $1,500
Minimum Retention $1,000 per claim
Available in All States
Jared Hopkins
Mike Karbassi
Jordan Rankell
Ari Giller
Tina Porcelli Levine
Assistant Vice President
Assistant Vice President
Senior Underwriter
Senior Underwriter
Underwriter
404.991.8989
617.342.7416
818.479.4305
818.382.6107
818.479.4301
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NAS Insurance
Company Directory
EXECUTIVE
Edward Robin Chairman [email protected] 818.808.4488
Richard Robin Chief Executive Officer [email protected] 818.808.4477
David Lloyd Chief Operating Officer [email protected] 818.808.4466
MARKETING
Jeremy Barnett Senior Vice President [email protected] 818.382.6116
UNDERWRITING
SPECIALTY INSURANCE
Michael Palotay Senior Vice President [email protected] 818.808.4476
Brian Alva Vice President [email protected] 818.382.6103
Anita Bryant Assistant Vice President [email protected] 818.808.4474
Matthew Thoburn Assistant Vice President, Social Services & LTC
[email protected] 818.382.6102
Kareen Boyadjian Senior Underwriter [email protected] 818.382.6106
Gil Cujcuj Underwriter [email protected]
818.808.4479
TECH & CYBER SOLUTIONS
Michael Palotay Senior Vice President [email protected] 818.808.4476
Mike Karbassi Assistant Vice President, Northeast Regional Manager
[email protected] 617.342.7416
Jared Hopkins Assistant Vice President, Southeast Regional Manager
[email protected] 404.991.8989
Desiree Khoury Assistant Vice President [email protected]
818.808.4465
Jordan Rankell Senior Underwriter [email protected] 818.479.4305
Ari Giller Senior Underwriter [email protected] 818.382.6107
CLAIMS
Natalie Kelly Senior Vice President, Claims [email protected] 818.382.2030 x497
Kari Stern Claims Manager [email protected] 818.808.4485
Tamara Ashjian Claims Manager [email protected] 818.479.4342