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Special Topics in Vendor-Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

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Page 1: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

Special Topics in Vendor-Specific Systems

Unit 1Common Commercial Electronic

Health Record (EHR) Systems Used in Ambulatory and Inpatient Care

Settings

Page 2: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

Outline

Component 14/Unit 1 2Health IT Workforce Curriculum

Version 1.0/Fall 2010

Page 3: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

HIMSS

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 20103

Page 4: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

HIMSS (cont.)

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 20104

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HIMSS (cont.)

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 20105

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HIMSS Member Demographics

Component 14/Unit 1 6Health IT Workforce Curriculum

Version 1.0/Fall 2010

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HIMSS “Products”

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 20107

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KLASQuick Facts:

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 20108

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Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 20109

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KLAS:How They Do It

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201010

Page 11: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

How Providers use KLAS Findings

• Understand products’ & vendors’ strengths & weaknesses

• Screen prospective vendors• Create influential proposals with KLAS research

that supports your buying decision• Manage risk and exposure: be informed on price,

contract issues & common complaints• Set realistic expectations for your organization

and your vendor• Save research time and money

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201011

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KLAS Research Focus

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201012

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KLAS Methodology

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201013

Page 14: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

KLAS Methodology (cont.)Criteria in Evaluations:

• Contracting experience • Product works as promoted • Money’s worth • Avoids nickel and diming • Quality of implementation • Implementation on time • Quality of training • Overall product quality• Delivery of new technology• Ease of use• Product response time• Supports integration goals• Product has needed

functionality

• Quality of phone/web support• Proactive service• Executive involvement • Lives up to expectations• Keeps promises• Part of long term plans• Overall communication• Recommend to peer/friend • Overall satisfaction • Forecasted overall satisfaction• Would you buy again• Ranked client’s best vendor

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201014

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KLAS Ratings

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201015

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Top 10 Acute Care EHR:Over 200 Beds

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201016

Vendor Product Overall Score

Epic EpicCare Inpatient EHR 87.59

Cerner CareNet 78.06

McKesson Paragon Clinicals 75.49

MEDITECH MAGIC Patient Care Inquiry 73.41

Siemens Soarian Clinicals 73.09

MEDITECH C/S Enterprise Medical Record 72.85

Cerner PowerChart/Powerorders/CareNet 72.79

Eclipsys Sunrise Clinical Manager 72.76

Cerner PowerChart/Powerorders 72.50

McKesson Horizon Expert Orders/Documentation

70.89

Page 17: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

Top 10 Acute Care EHR: Under 200 Beds

Vendor Product Overall Score

McKesson Paragon Clinicals 81.11

MEDITECH C/S Enterprise Medical Record 78.01

Siemens Soarian Clinicals 71.39

MEDITECH MAGIC Patient Care Inquiry 70.97

Cerner PowerChart/Powerorders/CareNet 70.78

Eclipsys Sunrise Clinical Manager 70.49

Cerner PowerChart/Powerorders 70.15

HMS HMS Clinicals 68.28

Siemens MedSeries4 Clinicals 67.76

CPSI CPSI Clinicals 67.70

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201017

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KLAS Ratings

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201018

Page 19: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

Top 10 Ambulatory EHR:Over 100 Physicians

Vendor Product Overall Score

Epic EpicCare Ambulatory EHR 88.75

NextGen NextGen EHR 73.68

GE Centricity GE 70.97

Cerner PowerChart/Powerorders/CareNet 66.66

Eclipsys Sunrise Ambulatory Care Manager 63.95

Allscripts Enterprise EHR 62.91

MED3000 IC-Chart 60.97

eClinicalWorks eClinicalWorks EHR 60.52

McKesson Horizon Ambulatory Care 59.71

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201019

Page 20: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

Top 10 Ambulatory EHR:26 - 100 Physicians

Vendor Product Overall Score

Epic EpicCare Ambulatory EHR 84.01

Sage Intergy EHR 78.82

Cerner PowerChart Office/ PowerWorks EHR

75.16

athenahealth athenaClinicals 72.29

Greenway Medical PrimeSuite EHR 72.19

Allscripts Professional EHR 69.54

NextGen NextGen EHR 68.49

MED3000 IC-Chart 67.51

LSS LSS (Meditech) MPM 67.32

GE Centricity GE 67.24

Component 14/Unit 1 20Health IT Workforce Curriculum

Version 1.0/Fall 2010

Page 21: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

Top 10 Ambulatory EHR:6 - 26 Physicians

Vendor Product Overall Score

Greenway Medical PrimeSuite EHR 89.80

SRSoft SRSoft hybrid EHR (Lite EHR) 89.32

athenahealth athenaClinicals 83.87

e-MDs e-MDs Chart 83.61

LSS LSS (Meditech) MPM 79.01

Optimed CHARTCARE EHR (CLINICARE) 79.01

Allscripts Professional EHR 76.91

Sage Intergy EHR 76.06

NextGen NextGen EHR 68.49

gMed gCage Partner EHR 75.84

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201021

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Summary of Inpatient Vendors

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201022

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Epic

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201023

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Epic

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201024

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Epic

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201025

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Cerner

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201026

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Cerner

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201027

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McKesson’s Vision

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201028

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McKesson

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201029

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Meditech

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201030

Page 31: Special Topics in Vendor- Specific Systems Unit 1 Common Commercial Electronic Health Record (EHR) Systems Used in Ambulatory and Inpatient Care Settings

Meditech• http://www.meditech.com• 40 years developing, installing, and supporting

health care information systems• Founded in 1969 by the developers of MUMPS

– A. Neil Pappalardo and Curt W. Marble develop MUMPS technology on a DEC PDP at Mass General Hospital from 1964 to 1968

• Markets: United States, Canada, United Kingdom, Ireland, South Africa, Latin America, Mexico, Spain

• 2,200 customers worldwide• 2,900 staff members• Revenue (2008) $397 million• 5A1 Dun & Bradstreet credit rating• Privately-held

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201031

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Eclipsys

Component 14/Unit 1 32Health IT Workforce Curriculum

Version 1.0/Fall 2010

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Eclipsys

• Incorporated: 1995 with more than 40-years of healthcare IT solutions experience

• Headquarters Atlanta, GA• Employees: 2,800+ worldwide• Clients: 6,000 hospitals, healthcare systems,

clinics and physician practices• Stock Symbol (NASDAQ): ECLP• Revenue (2008) $515.8 million • Allscripts announced on 6/9/10 that it would

buy Eclipsys for $1.35B

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Resources

Component 14/Unit 1Health IT Workforce Curriculum

Version 1.0/Fall 201034

• http://www.klasresearch.com

• http://www.himss.org

• Vendor websites