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SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

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Page 1: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release
Page 2: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

SPECIAL SERVICES MEETINGMARCH 27, 2015

Page 3: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Agenda• Sps Statistics• End User Requirements

• Windows 8

• Cherwell Helpdesk• DASL 14.6.4

– NIEP Event

• Sps Release 14.7.0– Manifestation Determination Task

• Special Education Event Form• Data Collection Form

– EMIS Extract– Page Edit

• Rich Text Tool Bar• Confirmation Window

– Form Changes– Defects Resolved

• Sps Release 15.0.0– District & User Banks– Live Contacts

• Future Development• Best Practices

– Icon Time Limits– Student Properties– Admin/Power Users– CFE– IEP Summary– Pushing Data

• Reports• ProgressBook Suite Release• Survey Enhancement• Sps User Meetings• Questions & Answers

Page 4: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

NEOnet Sps Statistics

Akron Digital Academy*Barberton City SchoolsBuckeye Local SchoolsBrunswick City Schools*Cambridge Community Schools (6)Cloverleaf Local SchoolsCopley-Fairlawn City Schools*Coventry Local SchoolsCuyahoga Falls City SchoolsCuyahoga Heights Local SchoolsGreen Local SchoolsKent City SchoolsManchester Local SchoolsMaplewood Career CenterMaple Heights City Schools

*indicates a new school/building

Mogadore Local SchoolsNordonia Hills City School Norton City SchoolsPortage Lakes Career CenterRevere Local SchoolsRichmond Heights Local SchoolsSchnee Learning CenterSpringfield Local SchoolsSteel Academy*Summit Academy Community Schools (26)*Summit County PreschoolsTallmadge City SchoolsTwinsburg City SchoolsWoodridge Local Schools

There are currently 21 districts, 1 ESC, 2 Career Centers, 32 Community Schools and 2 Digital Academies in the NEOnet consortium using Sps:

Page 5: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

End User Requirements

Page 6: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Cherwell

• NEOnet is now using new Helpdesk software.• Tickets can be created as follows:

– Email to create Helpdesk Tickets: [email protected] (FYI: The email must include a subject line).

– Create Ticket in the Helpdesk portal on the NEOnet website:https://support.oecn.org/CherwellPortal/neonet#0 Please note: Your username/password will be your ProgressBook/Special Services

login.– Email sent to me: I will create the helpdesk ticket and send the

answer/solution through the helpdesk ticket.Please note: These tickets come from the OECN.

Page 7: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Cherwell Helpdesk• Email to create Helpdesk Tickets: [email protected] (FYI: The email must include a subject

line). • • Update Tickets: You can update your ticket by replying to one of the emails sent to you by the

helpdesk system (OCEN Support from [email protected]). Your emails can also include attachments and screenshots and they will be added as part of the ticket.

• • HelpDesk Portal: While we understand the ease and convenience of managing your tickets by

email, you will not be informed of current known issues or be able to access your closed tickets unless you visit the help desk portal https://support.oecn.org/CherwellPortal/neonet#0 Your username/password will be your ProgressBook/Special Services login. neonetda\username

• • Documentation & Short Video: These can be access on our website at

http://www.neonet.org/content/support • • We are asking that everyone who needs to report an issue to send an email to

mailto:[email protected] or log into the new Helpdesk Portal. If you have any issues logging into the portal, please do not hesitate to call or email me.

Page 8: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0• Manifestation Determination Task– This task is now reportable to EMIS– A Special Ed Events form is now a required form for this task

Page 9: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0• EMIS Data Collection Form (DCF)– Contains a new SEMD line– Populates from the Manifestation Determination section

of the Special Education Events Form.

Page 10: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0• All Special Education Event forms

– PSTC – Preschool Transition Conference Date• The following Outcome ID options have been removed since these are no

longer valid– PSPD Parental delay of subsequent required activities requested– PSNR Parental delay not requested

Page 11: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0• EMIS Extract

– EMIS Extract Format Removed from Build EMIS Extract• EMIS Extract now generates both Student and Assessment Extracts• Reporting indicators “K” and “N” in the file layout replaced with

– Indicator of “S” for student, FD, GQ, GE and FE records – Indicator of “A” for assessment, FA records

– Users are now able to download the EMIS Extract file and error log directly to your computer

Page 12: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0• Page Edit – Tool Bar

– Rich Text Formatting toolbar now remains in a fixed position– Include Page Number and Include Draft Watermark abbreviated to

accommodate different screen resolutions

Page 13: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0

• Page Edit – Confirmation Window– Now detects if changes have been made and the user did not save

prior to attempting to exit the page– If no changes are made

• The screen no longer prompts the user to Save

Page 14: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Release 14.7.0• IEP Forms

– Date in Footer of each page of the state’s forms now corresponds to ODE’s date even if there is not a change to the content on the latest edition of the form

– IEP 6 Measurable Annual Goals page• Wording change

Page 15: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0• IEP Forms

– Date in Footer of each page of the state’s forms now corresponds to ODE’s date even if there is not a change to the content on the latest edition of the form

– IEP 6 Measurable Annual Goals page• Wording change

Page 16: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0

• IEP Forms– IEP 12 Statewide and District Wide Testing page

• Updated sentence before bottom text box

Page 17: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0• IEP Forms

– IEP 14 Signatures page• Updated 2nd check box under Annual REREVIEW/REVIEW OTHER

THAN ANNUAL REVIEW (Change of Placement)

Page 18: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0

• Table Resize Capability• With the release of Special Services version 14.7.0 the Rich Text Editor

allows users to resize table columns inside of the forms once tables have been created. By clicking and dragging the gridlines once the double arrow appears, each column can be resized to the desired width to fit the content entered allowing for more flexibility over content within the table in the form.

Page 19: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0

Defects Resolved:D9187 - IEP Summary Report

– Rich text formatting elements did not display correctly on the IEP Summary Report

– The report has been rewritten to properly handle rich text formatting

•D9583 - IEP Due Date corrected on IEP Summary Report– IEP Due Date incorrectly displayed dates for AIEPs and TIEPs– The Due Date now correctly states “See Original IEP”

Page 20: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0

• D7077 - Completed Tasks– PDFs of completed tasks previously displayed pages out of order– PDFs created when completing tasks now display in the same order as

on the Open Tasks screen– Note: This issue has been resolved for tasks completed from v14.7.0

forward; however, is not retroactive.* Please note that the Attachment Pages are still falling to the bottom.

• D9530 - Rich Text Editing– Rich Text Editing was lost when CFE from a task prior to v14.5.0– This has been corrected, rich text editing fields correctly convert plain

text to rich text

Page 21: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 14.7.0

• D9525 - EMIS Data Collection Form– If a task had two Testing or Services pages, the second page of data

did not display on the EMIS DCF when Verify EMIS was selected or on the EMIS DCF after completing the task

– This has been corrected, the second page of data displays correctly

• D9560 - EMIS Extract– Previously, Date of Test of “Feb 2015” on an IEP task, did not populate

the EMIS extract file– The testing date of February 2015 correctly populates the EMIS extract

file as 201502 in field position 40-45

Page 22: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

NIEP

• There is still currently no plans to create a NIEP Event in Special Services.

• The following screens explain how to report this event in DASL.

Page 23: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

DASL• As you have heard, EMIS has made changes that affect special

education reporting, and an additional change is expected later this year.

• A special event type of “NIEP” has been added. This event type is to be reported when a district or community school is providing services described in an IEP that is not current. The student might be a transfer student who arrives with an unacceptable or expired IEP, or might be a student whose IEP expired before the district had an opportunity to review it. In the past, some districts felt pressured to report a “TIEP” code for any student arriving with an IEP, regardless of whether their district believed that IEP was appropriate. Other students arrive with an expired IEP, but districts are required to provide comparable services until they can create a current IEP.

Page 24: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

DASL

• NIEP - Report the following elements when Special Services is being provide without an IEP in Place:– Date – date services started– Date Type – NIEP– Non-Compliance ID – 10, 11, or 12– Outcome Begin Date – Date service started– Outcome End Date – 000000 (unless services terminated)– Outcome ID – select from those currently provided for

other IEP type events.– Secondary Planning Element - ***

Page 25: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

DASL Release 14.6.4

• NIEP - Non- Compliance IDs– 10 - Student newly transferred in; IEP adoption

determination not complete; services being provided based on prior IEP.

– 11 - IEP expired; new IEP not in place; services being provided based on prior IEP

– 12 – IEP current, but not reported in EMIS in prior reporting period; services provided based on current IEP.

• Student must have a disability code reported on the FD record when a NIEP is reported.

Page 26: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

EMIS

• Reporting Periods Reminder• FY15– June 1, 2014 – June 30, 2015

• FY16– July 1, 2015 – June 30, 2016

Page 27: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 15.0.0

• District/User Banks– District Banks – are accessible on the Admin Tab– User Banks - Access will available through both the Quick

Task Menu and Setup Tab.– This Quick Task Menu will populate both User and District

Banks.– The Quick Task Menu updates with Bank Item associated

with the field user is in.– User can preview, edit and delete banks from this menu.– Implementation of the type of banks be a two-part

process.

Page 28: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 15.0.0

Page 29: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 15.0.0

Page 30: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 15.0.0

• IEP Forms with Banks– Future Planning, Instructional

Factors and Profile– Post Secondary Transition– Goal Page– Services Page– Non Academic General Factors

and LRE– Testing Page

• Service Plans forms with Banks– Goal Page– Testing Page

• ETR Forms with Banks– Preschool Planning– School-Age Planning– Evaluation Plan– Team Summary– Eligibility

• Prior Written Notice Bank

Page 31: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 15.0.0

• Student Properties• Live Student Contacts from StudentInformation– No waiting overnight for updates– Addition of contact cell phone, work phone and email– All updates still done in DASL– The Primary Contact will be the Default– Users will need to select the new Primary in Student

Properties and save, once changes are made.– Users will also be able to select cell phone, work phone, or

email options as well.

Page 32: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps Release 15.0.0

Page 33: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Future Development• Additional Bank Fields for the forms• Testing Requirements• Testing Dates• Any Form changes• Any EMIS Reporting as it relates to Special Services.

Page 34: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Best Practices

• Icon Time Limits• The icon in Gradebook that states “Student

has forms to view in Special Services” stays 13 months.

• The ability to Create from Existing “CFE” is 18 months.

Page 35: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Best Practices

• Student Properties– Any changes made to the student contacts

updates nightly from DASL– User/District should open Student Properties and

verify that the changes were made.– Users Must open the Cover Page to save the

changes.

Page 36: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Best Practices

• Admin/Power Users• Refresh your screen when doing the following:

– D2D Export Multiple Tasks– Deleting Multiple Tasks– Completing Multiple Tasks

• Clean out your browsing history occasionally;– Temporary Internet files, – cookies, – history, – download history

Page 37: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Best Practices

• CFE – Create from existing/prior• When a user creates a copy of an IEP or ETR task, all the dates

move to the Data Collection Form.• The user needs to Open the Cover Page and make changes or

save.• The user needs to remove the invalid dates on the DCF Data

Collection Form.

Page 38: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Best Practices

• Here is an example of a RIEP that was copied from a TIEP.• The TIEP date moved over onto the Special Ed Events page

and then to the DCF.

Page 39: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Best Practices

• IEP Summary• The IEP Summary will not show all data if an Event

date is missing in Completed Task.• It does not mean that it is missing from the forms,

but that something happened during the Completion Process, such as connectivity.

• A copy of the IEP must be made, the Cover, Services, Goals, and Testing Page resaved, the IEP completed and the bad copy deleted.

Page 40: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Best Practices

• Pushing Data– If both ETR & IEP are written on the same day or

have the same start/event date• Complete the ETR first and then Complete the IEP

– If the ETR and IEP are left open all year.• Complete the ETR first and then Complete the IEP

Page 41: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Reports

• The IEP and ETR Due Date is the most accurate for users with a class.

• Brendon has developed a report that will pull only Active students for the Admin.

• Need a test district and the Status Codes needed.

Page 42: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

ProgressBook Suite Release Schedule

Product Version Production Release NEOnet Installed

14.5 August 1, 2014 August 2, 2014

14.6 Late Sept October 9, 2014

14.7 Late Jan/Early Feb 2015 February 25, 2015

14.8 April/May 2015

15.0 June 2015

Page 43: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Sps User Meetings

• Sps User Meetings• End of Year Meeting–May 8, 2015

All User Meetings are held from 9:00 – 11:30 at NEOnet in the Room A

Registration for this meeting will be posted to the NEOnet website after the meeting. Please register there.

Software Answers will do a presentation of the new design of the District/User Banks and Live Contacts from DASL.

Page 44: SPECIAL SERVICES MEETING MARCH 27, 2015 Agenda Sps Statistics End User Requirements Windows 8 Cherwell Helpdesk DASL 14.6.4 – NIEP Event Sps Release

Questions