Special Event Parking: RV Parking, VIP Parking, and More

• Jeff Rahn – Parking Facilities Operations Manager• Jeff Horesowsky – Parking Field Services Supervisor

• Paula Jantz - Assoc Director of Athletics, Operations/Event• Matt Getz – Asst Director of Event Management

Background Information

Hawkeye Express

Kinnick Stadium

Cooperation is the Key

• UI Athletics• UI Foundation• UI Parking• UI Police• Whelan Security

• UI Hospitals and Clinics

• City of Iowa City• City of Coralville• University Heights• Fans

Areas of Emphasis#1 is Customer Service• Fan Friendly

– Separate RV and Car parking– Pre-Paid Parking– “Think Before You Drink” Campaign

– Focus on Post-Game

#2 is accommodating UIHC staff, patients and visitors

Contribution LevelsMembership Level

Kinnick Society Gold

Kinnick Society

Champion Hawks

Golden Hawks

Silver Hawks

Annual Contribution

$15,000 and above

$10,000-$14,999

$6,000-$9,999

$2,500-$5,999

$1,200-$2,499

Evolution of Football Parking

Parking - Lot 43 W

2009 2013

Suite Parking - Lot 43 W

RV Parking - Lot 43 N

2009 2013

RV Parking - Lot 43 N

2009 2013

RV Parking - Lot 43N

RV Parking - Lot 40

RV Parking - Lot 40

Changes for 2014

• Specific Lot Assignments• No Tents in Lot 43W• Larger Parking Passes of Differing Colors• No Entry into Lots after 11:00 PM on Fridays• Social Media• Updated Signage

UI Parking and TransportationGame Day Operation Goal -

Is to support the event!

– Provide a customer friendly safe environment for fans– Provide processes that allow for fast moving access in and out

of parking lots– Provide auditable processes to ensure for security of revenue– Provide parking for patients and working staff

Pre – Season: Get Ready!• Meet regularly

– How to make it better, coordinate all processes– Ensure we are all on same page

• Facilities – RV lot design/painting – VIP sections – Signs, barricades, traffic cones

• “The Perfectly placed Porta-Potty!” – Include “neighborhoods” in discussion– Parking lot design / concrete pads / pick up or leave out?

• Focus on getting parking information out to Permit Holders– General email out to all Permit Holders, Deans, Department heads – Specific emails to specific parking lot with specific information

Game Day Operations• Cashiering – Getting vehicles into the parking lots

– Around 20 parking lots that we staff for football– Permit lots (contracted staff) / Public lots (our staff)– Cashiers (around 60), in-field supervision (4), office supervision (2)– Audit process: Cashier/Controller, transports, begin and end at office,

end of shift count down

• Maintenance – Set up, signs, painting, trash, garage bags hang out, controlled areas– Sunday morning clean up, volunteers, garage trucks (contractor)

• Field Services– Friday night controls – clearing – Game day

• Non Football staff/patient controls – Ramps and Lots• Traffic Controls in football lots - counts, provide service/information

Future Plans

• Credit Cards for in the field cashiering• Web based parking purchases• Improved sign package – update, lighted signs, look good• Way-finding, real time parking lot capacity information• Recycling in parking lots

Thank You!

Any Questions???