SPE3002 Entrerpeneurship - Traits Skills and Knowledge w3[1]

7/30/2019 SPE3002 Entrerpeneurship - Traits Skills and Knowledge w3[1]

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MOHD KHATA BIN JABOR SPE3002 / SPK5002

AGENDA

Entrepreneurial traits, skills and

knowledgeStrategic management

Quality management

Managing competitorsManaging human resource

Managing finance

Week 324 30 July 2006


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Strategic Management

What is strategic management?The importance of strategic

managementTypes of business strategyStrategy approaches

Factors affecting strategy approaches


3/25


What is strategicmanagement?

Setting vision, mission and objectivesComprehensive plan to face any

challengesSystematic approach to use resources


4/25


The Importance ofStrategic Management

Improve communication processExplain the tasks and responsibilities of

each staffGreater CommitmentGreater sense of responsibility and

ownershipProactive and creative in decisionmaking


5/25


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Factors AffectingStrategy Approaches

New entry threatPurchasing power

Replacement threatPower of supplier and retailerCompetition among the industries

Alternative strategy


7/25


Quality Management

Quality concepts

Measures fulfilling customers needs

Quality function

Scopes for customer service

Customer management principles


8/25


Quality Concepts

Quality in product design

Quality in standard


9/25


Measures FulfillingCustomers Needs

Availability

Reliability

Validity

Service


10/25


Quality Functions

Continuous monitoring

Continuous warranty

Benchmarking

Planning

Analysis

Action


11/25


Scopes for CustomerService

Main service

Defect warranty

Quality assurance

Consultation service

Education and training

Spare parts


12/25


Customer ManagementPrinciples

Honesty

Cooperation

Commitment

Customer friendly

Adapt to local culture


13/25


Managing Competitors

Competition factors

Strategies to compete

Strategic marketing plan


14/25


Competition Factors

Existing companies

New entrants

Purchasing powerPower of retailer and supplier

Replacement products


15/25


Strategies to Compete

Market niche

Customer friendly

Appreciate staffs

Handle wastage

Serious in quality

Personal commitment

Fast action

Benchmarking


16/25


Strategic Marketing Plan

Product design

Pricing

Distribution channelsPromotions


17/25


Managing Human Resource

Entrepreneur and employees

The importance of effective human

resource management

Human resource activities


18/25


Entrepreneur and employees

Ensure quality and quantity

Target date

Work plan

Wastage

Higher operation and administration cost

Vandalism


19/25


The Importance of EffectiveHuman Resource Management

Higher belief among the staffs

Greater skills

Minimize stress

Increase motivation

Identify good staffs

Staff development


20/25


Human Resource Activities

Human resource planning

Recruitment and selection

Training and development

Motivation

Career development

Reward management

Staff relation or unionStaff evaluation

Safety and health


21/25


Managing Finance

The importance of financial management

Company finance

Financial analysis mechanismsCompany future plan


22/25


The Importance ofFinancial Management

Accounting records

Accounting reports

Cash expensesProfit and loss statement

Balance sheet


23/25


Company Finance

Loan management

Status and history

Company prospectObjectives of the loan

Payment schedule

Credit rating


24/25


Financial AnalysisMechanisms

Business monitoring

Profitability monitoring

Cost monitoringAsset monitoring


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Company Future Plan

Expansion

Future profitability

Documents

SPE3002 Entrerpeneurship - Traits Skills and Knowledge w3[1]