SPANISH TEAM RESULTS

ROSARIO RICOMARISA CANTÓANA PEÑAS

PRESENTATION OF THE PILOT EVALUATION

WE DID THE SPANISH PILOT EVALUATION ON 10 JUNE 2008.

THE STRUCTURE IS CALLED “EL TEIX”: A MIXED MINORS CENTER WHICH DEPENDS ON THE LOCAL GOVERNMENT.

THE STRUCTURE IS LOCATED IN ALCOY (ALICANTE)

EL TEIX (ALCOY)

ALCOY COUNTS 60.700 INHABITANTS

THE STRUCTURE IS IN THE CITYCENTER

THE STRUCTURE IS COMPOSED OF ONE MAIN BUILDING WHERE YOUNGPEOPLE LIVE WEEKDAYS AND A SECOND BUILDING FOR WEEKENDS

THE CENTER OFFERS TO THE MINORS A WELCOME HOME AS NORMALIZED AS POSSIBLE.

ITS SERVICES ARE OF SOCIAL AND EDUCATIVE CHARACTER TO COMPENSATE THE ABSENCE OF A FAMILIAR CORE OF REFERENCE

THE CENTER HAS 30 BOARDERS PLACES AND 9 FOR DAY CENTER BETWEEN 6 AND 18 YEARS OLD.

EVALUATED STRUCTUREFIRST TELEPHONE CONTACT TO ASK FOR THE CENTER WRITTEN IFORMATION WE NEEDED.

INDIVIDUAL WORK TO READ ALL THE DOCUMENTS

2 MEETINGS TO WORK WITH THE DOCUMENTATION AND PLANNING SOME QUESTIONS.

2 VISITS TO THE CENTER WITH EMPLOYEES INTERVIEWS.

1 FINAL MEETING TO GIVE THE ORAL RESTITUTION OF THE EVALUATION RESULTS.

SYNTHESIS OF RESULTS

QUALITY

OF THE

SERVICES

MANPOWERMATERIALS/STRUCTURE

MANAGEMENT METHODS FINANCE MARKETING

RECOMENDATIONS

Image of the building suited to its function

Formal agreements could be stablished.

Fittings and equipment could be improved

Attitudes can be improved.

Writte rights and obligations but

Admission and guidance could be improved

Seeking and getting

employment

Comfort can be improved Aesthetics of the living environment

QUALITY

OF THE

SERVICES

MANPOWER MATERIALS/STRUCTURE

MANAGEMENT METHODS FINANCE MARKETING

The structure does not consider the participation of families

No formal way in coordination and networks

MAJOR RESERVATIONS

There is no collaboration to research

No multiannual training plan of

staff

The process of internal and external evaluation is not initiated

The process of internal and external evaluation is not initiated

THANK YOU!!!