SPA PRE-DELIVERY GUIDE

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Introduction

This guide has been designed to help you plan and prepare for the delivery and installation of a Galaxy Spa.

There are a number of important steps, decisions and actions that must be taken prior to delivery day to ensure a smooth delivery. Please read through this guide thoroughly. At the very end you will find a check list which will help you navigate next steps and keep you on track.

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Contents

Delivery Options 4

Choosing Your Spa Placement 5

Fencing 6

Positioning Requirements - Component Layouts and Measurements 7

Electricity 8

Delivery 8

Service Area 8

View 8

Privacy 8

Weather 8

Heat Pump 9

Cover Lifter 9

Cover Locks 11

Draining Your Spa 11

Heat Pump Installation Guide 12

Placement 12

Installation 13

Foundation Requirements 14

Concrete Foundation 14

Decking 14

Heat Pump Foundation 14

Spa Steps 14

Drainage 14

Above Ground and In-Ground Options, Building Regulations & Consent 15

Building Code Compliance 15

Installation Considerations 15

Electrical Requirements 16

Hardwiring 17

10A & 15A Spas - Cord Location 18

32A Spas - Hard Wire Location 20

Recommended Cable Input Location 23

Initial Start-Up Guide - Getting your Spa Pool Set Up for First Use 26

Pre-Delivery Plan and Checklist - Your Spa’s Arrival 28

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Delivery Options

HIAB Truck

The most common delivery option for a spa pool is a HIAB truck. A HIAB is a large delivery truck with a crane arm that reaches a distance to 7m from where the truck can park and no higher than 2m. This is often the most cost effective delivery option as the HIAB and will collect, deliver and lift the spa pool into position.

It is important to note that the HIAB truck will likely need to be able to fit up a driveway to reach the spa pool position. The truck can be up to 2.5m wide and 9m long so navigating narrow spaces will be difficult.

Manpower Delivery

Manpower delivery is our alternative method when a HIAB truck isn’t able to reach the spa pad. For any apartment or second storey deliveries, we will need to use one of the Bespoke options below.

Bespoke Delivery

Sometimes barriers can prevent this from a HIAB truck being a practical option so different methods of delivery can be explored, such as a helicopter or crane.

For spa pools that need to reach over a house or from a distance greater then 7m, a crane is a great option. Cranes come in different sizes and can reach 40+ meters. Typically they will not fit up a driveway and will need to a space to park on the road. Additional factors to consider would be power lines and sometimes traffic control. For crane deliveries, you will need to ensure the access-way or driveway is able to withstand the weight of the truck and load.

A site check and quote will be organised for a bespoke delivery option, please contact us for specific details.

Collection

If you have the ability to organise your own transport, free collection can be arranged through any of our nation wide depots. Please contact us for specific depot locations.

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Choosing Your Spa Placement

To make sure you have the best spa experience, the placement and orientation of a new Galaxy spa pool has to be carefully planned.

Factors to be considered:

• There should be no power lines or overhead cables anywhere near the spa pool.

• Are there any surrounding buildings or homes that may cause privacy issues?

• Can electrical cabling reach the pad position to the switchboard/mains?

• Splashing while swimming is all part of the experience! Does your positioning offer adequate drainage?

• Is there enough room within the total foundation for other accessories such as steps, heat pump and cover lifters?

• Does the location offer access around the entire spa pool? Full perimeter access is advised.

• Do you have a view that you wish to look over while relaxing in the spa pool?

• Is there anything else that might make your surroundings more enjoying? For example a deck or landscaping?

• Does positioning allow easy accessibility to the external drain valve and other similar controls?

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Fencing

To keep you and your loved ones safe, most councils will have rules around fencing requirements for spa pools. This will be particularly important if you plan on installing your spa pool below ground or decking around it.

If you plan to install your spa pool above ground, there are no fencing requirements provided your spa pool has a minimum height of 760mm and is fitted with a hard, lockable cover.

All Galaxy Spas (excluding the Juno) meet these requirements and do not require fencing.

If any permanent structures will be near the spa pool (i.e. a heat pump) these are classed as a climbable surface and must be installed at least 1.2m away from your spa.

We highly recommend contacting your council to discuss any fencing requirements for your region - fencing is the responsibility of the home owner and we want you to have not only the best, but also the safest spa environment.

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Positioning Requirements - Component Layouts and Measurements

View Privacy WeatherThis is where you are going to sit, relax and take care of your body and mind. What would you like to look at while you’re focusing on your wellbeing?

Where is the most private location you can place your spa? Think neighbours, people coming to the door and sight lines of people walking or driving past.

Where is the sunniest and most sheltered spot you can place your spa? Out of the wind and in the sun is ideal, and not too far from the house for those chilly nights.

Heat pump ElectricityYour heat pump must be placed a minimum of 1.2m away from the swim spa so it’s not a climbable object for children. The heat pump also needs to be on a concrete foundation. See the diagram on page 7.

Proximity to your electrical supply may play a big part in determining the location for your spa. If you are choosing to conceal the power feed you will need to have the initial wiring and conduit in place before delivery.

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The following factors should be taken into consideration:

Electricity

• Do you have the electrical capacity to run the spa?

• Based on proximity to your power supply, are there particular areas you can or can’t place your spa?

• You may need to discuss this with your electrician before confirming your spa’s positioning.

• If you are choosing to conceal the power feed you will need to have the initial wiring and conduit in place before delivery. See Electrical Requirements on page 16 for details.

Delivery

What obstacles does your spa need to be lifted over, around or under? This may play a part in helping you decide where to position your spa.

Service Area

• Ensure you leave at least 500mm around the spa as a service area.

• Panels may need to be removed during servicing so there needs to be enough room for a technician to work.

• 500mm is the absolute minimum.

View

This is where you are going to sit, relax and take care of your body and mind. Have you got a space that fits your spa and has access to power supply while also providing the optimum vista or outlook available?

Privacy

Where is the most private location you can place your spa? Think neighbours, people coming to the door and sight lines of people walking or driving past.

Weather

Where is the sunniest and most sheltered spot you can place your spa? Out of the wind and in the sun is ideal, and not too far from the house for those chilly nights. Do note that if you are in a particularly hot and sunny climate, a more sheltered spot is advised to reduce damage to your spa via prolonged high UV exposure.

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Heat Pump

• A heat pump can be added to the purchase of any Elite and Luxury Series spa.

• If you have added this optional extra, it must be placed a minimum of 1.2m away from the spa so it can not be used as a climbable surface for a child to get into the spa.

• There also needs to be a minimum 3m clearance in front and 1.5m clearance behind the heat pump for it to efficiently circulate air flow.

• The heat pump also needs to be on a concrete foundation. See the diagram on page 14, Foundation Requirements.

Cover Lifter

• A cover lifter is an accessory that attaches to the spa pool and supports removing the cover.

• The benefits of a cover lifter are twofold: it takes the weight of the cover, making it much easier for one person to lift the cover on and off the spa and it also protects the cover from damage.

• Cover lifters require rear and sometimes side clearance. See below for details:

Spa

Cover Lifter

Standard Cover Lifter

This will need 500mm back clearance and 100mm side clearance for it to operate (50mm each side). These cover lifters fit the following models:

Rosa, Juno, Ceres, Venus, Aquila, Jupiter, Capella, Draco I and Draco II.

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The cover lifter that fits the following spas needs 915mm rear clearance:

Orion, Hydra, Lyra, Andromeda, Columba and Solarium.

If Sinking Your Spa / Tight Spaces

If you are planning to sink your spa pool and still want a cover lifter, or if you have very limited clearance space, we have a cover lifter that requires only 200mm of rear clearance. This will also fit our Lunar hot tub. Talk to your sales consultant for more information.

Cover Lifter Must be Installed Before the Spa is Filled

It’s essential that you assemble your cover lifter before delivery as it needs to be installed before the spa is filled with water. If you have opted for a premium delivery package, this service is likely included - check with your sales consultant if unsure.

Spa Model Width Length Height Dry Weight

Water Capacity

Power Requirement

Rosa 1640mm 2000mm 820mm 240KG 798L 10 AmpsJuno 2000mm 2000mm 820mm 305KG 1,080L 10 AmpsLunar* 1980mm 1980mm 920mm 303KG 820L 10 AmpsCeres 1500mm 2000mm 740mm 241KG 720L 15 AmpsVenus 1740mm 2000mm 820mm 304KG 540L 32 AmpsAquila I 2000mm 2000mm 820mm 290KG 960L 15 AmpsAquila II 2000mm 2000mm 820mm 290KG 960L 32 AmpsJupiter 2000mm 2000mm 820mm 275KG 1,080L 15 AmpsOrion 2120mm 2120mm 920mm 391KG 1,350L 32 AmpsHydra 2120mm 2120mm 920mm 349KG 1,480L 32 AmpsCapella 1740mm 2000mm 820mm 314KG 710L 32 AmpsDraco I 2000mm 2000mm 820mm 334KG 960L 15 AmpsDraco II 2000mm 2000mm 820mm 334KG 960L 32 AmpsAra I 2000mm 2000mm 820mm 310KG 960L 15 AmpsAra II 2000mm 2000mm 820mm 334KG 960L 25-45 AmpsLyra 2120mm 2120mm 920mm 376KG 1,160L 32 AmpsVela 2180mm 2180mm 920mm 369KG 1480L 25-45 AmpsAndromeda 2300mm 2300mm 920mm 413KG 1,490L 32 AmpsColumba 2180mm 2180mm 920mm 437KG 1,380L 32 AmpsSolarium 2180mm 2180mm 950mm 440KG 1,350L 32 Amps

* Lunar is a round tub spa

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Cover Locks

• The spa cover requires 325mm of space from the top of the installed cover down each side of the cabinet to the lock clips.

• This space needs to be allowed for when designing your deck or enclosure.

• Not providing the necessary clearances will mean you won’t be able to install your cover properly or lock it.

• Even when your spa is fenced, we still advise to keep the cover locks in use. The cover locks have multiple functions, working to help keep the warmth in your spa, keeping the spa cover on in windy weather, while also being an important safety feature and keeping unattended children out of the water.

Please note that the cover lock clips come in the packaging. Please ensure you find and remove these before you dispose of the packaging.

Draining Your Spa

You will need to know where the drain is located so you can change your water in accordance with your water treatment plan. Click this link to watch a video on how to drain your spa pool.

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Heat Pump Installation Guide

Placement

All of Galaxy’s Elite & Luxury Series spas come pre-plumbed with the heat pump unions (Reference page 20). Refer to the component diagrams in the previous section to see where the heat pump unions are positioned.

2500mm

500mm

500mm

1200mm

Required Materials

• 40mm of PVC pressure pipe - enough to suit the plumbing configuration of where your heat pump sits in relation to the swim spa

• 40mm hold saw for cabinet drilling

• Hacksaw

• PVC pipe cement

• Heat Pump Installation Guide can also be found at www.galaxyspas.co.nz/support

Note: We can recommend a local spa technician to come and fit any of our heat pumps. They will bring with them the required materials to complete the installation work.

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Installation

All heat pump installations should be completed by a registered plumber or recommended spa technician to ensure installation complies for any future warranty purposes.

1 Ensure the power is off and remove the cabinet where the heat pump connection sits.

2 The communication cable provided with the heat pump must be connected to the RS485 communication port of the spa control.

3 A bypass consisting of three valves must be installed to adjust water flow to the in.temp and to isolate the apparatus for maintenance purposes. The bypass MUST be installed before the ozone mixing chamber, with a check valve between the bypass and the ozone mixing chamber.

4 Close the two shut off valves at either end of the heat pump unions.

5 Plumb the correct unions from the heat pump to the spa.

6 Purge air from the heat pump by loosening the outlets until water starts to drip, then tighten back up.

7 Restore power to the spa and then turn on jets to ensure the water is flowing and free of air locks.

8 Use the Gecko manual to set up the user controls for the heat pump.

The heat pump must be positioned at least 1.2m away from the side of the spa in order to prevent children using it as a climbable object.

Please see below diagram which details the distance the heat pump should be installed from the swim spa as well as the recommended clearance in front of and behind the heat pump.

2500mm

500mm

500mm

1200mm

Heat pump dimensions have also been detailed below for your convenience.

Width: 395mm

Height: 555mm

Length: 794mm

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Foundation Requirements

Concrete Foundation

A new Galaxy spa pool can weigh over two tonnes once full so it needs to sit on a level surface that supports the entire base. We recommend a cured concrete pad with a minimum thickness of 100mm that is a little larger than the dimensions of your spa.

Decking

Decks are a common place to put a spa pool. If placing a spa pool on a deck, the deck load rating should be checked by an engineer or builder prior to placing a spa pool. To deck around a spa (or in ground it), please leave a minimum of 500mm around each side so there is easy access for a technician to service all the key components. Any in ground spa will need to comply with your local council’s fencing regulations.

Heat Pump Foundation

The installation of a heat pump unit will need a well supported flat surface for this to sit on, ensuring it meets the airspace requirements (page 23). Heat pumps weigh up to 45kg, so we recommend a concrete foundation for this as well.

Spa Steps

Steps also need a flat, level foundation to sit on. Steps do need to remain moveable, so do not fix these in place.

2-Tier Steps

Length: 600mm

Width: 580mm

Height: 300mm

Drainage

Water splashing over the side of a spa pool is very common. Children moving around or a spa full of people are all part of having a spa!

Drainage needs to be considered to prevent water from pooling around the base as flooding issues are not covered under warranty.

A great way to ensure this is to incorporate drainage channels into your foundation to direct water away from the Spa Pool.

Drainage also comes into play when you change your spa’s water. You will need to do this every 3–4 months or in accordance with your water treatment plan.

A hose attachment comes with your spa and it may be a good idea to have a dedicated piece of hose long enough to reach to your waste water or garden area.

If you’re draining the water onto your grass or garden area, remember to let the temperature drop first.

If you don’t have an adequate drain off area you may want to consider building drainage into your concrete foundation during construction.

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Above Ground and In-Ground Options, Building Regulations & Consent

Building Code Compliance

As the homeowner, it is your responsibility to understand and comply with legislation and local bylaws related to installing a spa pool.

• Amendments to the Building Regulations Act 1992 came into effect in New Zealand in January 2017.

• Your local council may have added additional rules and regulations you must adhere to.

• Note that a building consent is required for some installation applications (outlined below).

Installation Considerations

Above Installation

This is the most common form of installation, where the spa is placed on a concrete foundation. Remember you must ensure the steps are removable. Generally, there are no fencing or compliance requirements with this option as almost every Galaxy Spa meets NZ height and cover regulations.

• The Juno model requires fencing as it is 740mm in height which does not meet the minimum 760mm height regulations.

In-Ground Installation (Sinking)

Where you want to add decking around your spa pool, place one or more sides up against a wall or lower it partially into the ground there are important factors to consider when planning.

Factors to Consider

• Foundation requirements stay the same however drainage may need to be reconsidered to avoid any pooling of water.

• Future servicing will require access to surrounding sides of the cabinet panels. Removable decking pieces or canter-levering should be considered.

• Covers clips are to be installed on the cabinet to keep the cover locked and secure. Can these be attached and be accessible?

• How will you access your drain valve at the base of your Spa Pool? This will need to be accessible to drain your Spa Pool every 3-4 months.

• Would accessories be obstructed or unable to be used, such as a cover lifter.

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Electrical RequirementsAll electrical work must be completed by a registered electrician to be covered under warranty.

Depending on components, each spa pool will require a different electrical set up. A guide for wiring the spa pool can be located here www.galaxyspas.co.nz/support

Installing a 10A & 15A Spa Pool

• 10 and 15 amp spas come with a 4m power cable.

• The power cable will be located inside the cabinetry on the same side as your controller.

• By removing the panel, you will be able to locate your power cord - it will be attached to the frame above the control box.

• A 10A spa requires an outdoor 10A electrical socket. A 15A spa requires an outdoor 15A electrical socket.Note: It is not possible to plug a spa pool into a 10A standard house socket.

• An RCD (Residual Current Device) should be installed to protect the circuit and spa pool.

Installing a 25A+ Spa Pool

• These spas must have the electrical work done by a qualified electrician. Galaxy Spas is not able to provide this service.

• Your electrician will be able to advise if any upgrades are needed to your home’s existing electrical set up.

Please discuss your electrical requirements with your sales consultant. Please refer to page 21 for spa pool power requirements.

25+ amp pools do not come with a cable plug. The wiring of a 25+ amp pool will require an electrician to hardwire the spa into your power supply.

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Hardwiring

There are two ways to hardwire the spa power cable to your house power supply:

Cabinet Power Feed Concealed Power FeedThe power cable is fed through the cabinet by drilling through the closest panel to your outdoor point and inserting a grommet.

The cable is then run from the power source, through the cabinet, to the spa controller.

If you wish to conceal the power cable instead and plan to bring the feed up through the bottom of the spa, the initial wiring and conduit will need to be in place before delivery.

Ensure your cable comes up underneath the spa in the suggested input location, as shown in the following diagrams.

When the spa arrives, have it lowered onto supporting blocks or ice bags and open the cabinet panel. Feed the cable up through the hole into the inside and then remove the blocks and lower gently onto the foundation.

Power cord Power cord

Installation Guides

Installation guides for your specific control system can be found on the Support page on our website.

Please ensure your electrician has a copy of this pre-delivery guide and the relevant controller installation guide so they can provide you with the right advice and set up for your particular model of spa.

Load Shedding

Most Spa Pool models have some form of load shedding applied as a default factory setting. Load shedding occurs on the heater when other components are switched on e.g. a 15A model will load shed the heater element when the main 3HP jet pump is in use. We recommend leaving the default load shed setup as is, however this can be changed by a registered electrician in the spas electrical configuration settings.

It is important to note, turning off the load shed on a 15A model (i.e. changing it to a 25A) would require the spa to be hard wired. Please advise your sales consultant if you wish to disable load shed.

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10A & 15A Spas - Cord Location

Lunar

Control BoxControl

Panel

Drain Valve

Ceres

Control Box

Control Panel

Drain Valve

Rosa

Control Box

Control Panel

Drain Valve

Juno

Control Box

Control Panel

Drain Valve

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Aquila I

Jupiter

Draco I

Control Box

Control Panel

Drain Valve

Heat Pump Union

Control Box

Control Panel

Drain Valve

Control Box

Control Panel

Drain Valve

Control Box

Control Panel

Drain Valve

Heat Pump Union

Ara I

20

Venus

Aquila II

32A Spas - Hard Wire Location

Orion

Capella

Control Box

Control Box

Control Panel

Control Panel

Drain Valve

Drain Valve

Heat Pump Union

Control Box

Control Panel

Drain Valve

Control Box

Control Panel

Drain Valve

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Hydra Draco II

Control Box

Control Box

Control Box

Control Panel

Control Panel

Control Panel

Drain Valve

Drain Valve

Drain Valve

Heat Pump Union

Heat Pump Union

Ara II Lyra

Control Box

Control Panel

Drain Valve

Heat Pump Union

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Vela Andromeda

Control Box

Control Panel

Drain Valve

Control Box

Control Panel

Drain Valve

Heat Pump Union

Heat Pump Union

Columba Solarium

Control Box

Control Box

Control Panel

Control Panel

Drain Valve

Drain Valve

Heat Pump Union

Heat Pump Union

23

JUNO

VENUS

JUPITER

ROSA

CERES

LUNAR

AQUILA I

ORIONAQUILA II

Recommended Cable Input Location

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LYRA VELA ANDROMEDA

DRACO ICAPELLAHYDRA

DRACO II ARA IIARA I

25

COLUMBA SOLARIUM

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Initial Start-Up Guide - Getting your Spa Pool Set Up for First Use

We water test every single spa at our factory, so some water residue from this testing may remain in the pipework. It is important that you sanitise the spa prior to filling it for use.

We’ve included a Step-by-Step guide to getting your pool ready for use for the first time below!

Step One:

• Assemble and fit your cover lifter. Note: Once the spa is full it will be too heavy to lift and you will not be able to fit your cover lifter.

Step Two (in 10-15 amp spas):

• Locate power cable in the cabinet.

• Remove the panel that is on the same side as your touchpad.

• The cable will be located above the control box. Pull it out, and reattach the cabinet over the cable.

• There is a small groove under the corner panels of your cabinetry which the cord can fit under.

• No drilling through the cabinet is required. A hole can be drilled into the cabinetry, attaching a grommet if this is preferred.

Step Two (in 25+ amp spas):

• Ensure your spa has been hard wired by a registered electrician.

Step Three:

• Time to fill your spa!

• Make sure the power to your spa pool is turned off.

• Remove one of your filters and place your garden hose into the filter basket (this will help to prevent air locks in the plumbing).

Step Four:

• Fill the spa pool to the recommended fill line, indicated by a sticker on the inside of your new spa.

• Place the filter back into the filter basket.

Step Five:

• Once full, turn on power to the spa pool.

• A ‘priming cycle’ will automatically run, testing the components and preparing to heat.

• Set your spa time and filtration cycles (for directions on how to do this reference the control manual found at galaxyspas.co.nz/support).

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Step Six:

• Once your spa temperature reaches 30 degrees, add the recommended chemicals to the water using instructions found in the Galaxy Water Start-Up Kit (if using) or follow the instructions for your choice of water care product.

Step Seven:

• Allow pumps to run for a few minutes with the cover off so the chemicals can mix.

Step Eight:

• 4-6 hours after you have added your chemicals, test your water - use the testing strips supplied in the kit to analyse your water.

• You may need to adjust your chemicals depending on the results.

Step Nine:

• Set the spa pool to 38 degrees celsius (or your desired temperature).

Step Ten:

• Make sure your cover is down and tightly secured and allow the spa pool to heat (6+ hours).

IMPORTANT: It is essential that you continue to follow the water maintenance guide carefully to ensure bacteria is consistently removed from your spa.

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Pre-Delivery Plan and Checklist - Your Spa’s Arrival

1. Electrical requirements determinedNotes:

2. Positioning requirements determinedNotes:

3. Delivery site check (if needed)Notes:

4. Foundations complete?Notes:

5. Electrical concealed power feed complete? (If chosen)Notes:

6. Delivery booked?Notes:

7. Electrician booked (if needed)Notes:

8. Remove packaging - find cover locks before disposing of packing

Notes:

9. Install cover and cover locksNotes:

10. Install cover lifterNotes:

11. Install filtersNotes:

12. Fill spaNotes:

13. Turn onNotes:

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2021

0800 459 772 | galaxyspas.co.nz