SPA AND SALON

Presented by:Ovais Aga - 01Deepesh Chauhan - 09Abhishek Kumar 30Aman Mehta - 34Rajvi Shah - 48

Introduction Exclusively male salon and spa Variety of services and products

Customer service top priority Comfortable AtmosphereSalonSpaRetail- Shampoo- Cut- Styling- Treatments- Facials- Massage- Waxing- Nails- Shampoo- Conditioner- Hair Products- Skin Care

Marketing Mix

Product

Specializing in: Salon Waxing

Strawberry waxing

Chocolate waxing

Hair cut

Candle light hair cut

SpaCoffee SpaCoffee lovers will receive great pleasure indulging in a Coffee Spa, increasing your sense of well-beingSmoothes the skin and leaves a luminous glow.Firms and tones the skin

Mint SpaMint can help relax the mind. It allows your body to feel calmer. Mint leaves eliminate toxins from the body and when included in the diet on a regular basis,eliminates bacteria and fungus from the body.

Chocolate SpaCocoa is very moisturizing and softens the skinCocoa contains glycerides which deliver moisturizing lipids and fats which plumps out wrinklesSmell is a most powerful evocative sense, stimulating memory and emotions.

Warmstone SpaPromotes deep muscle and tissue relaxationAlleviates stressRelieves painImproves circulation Calms the psyche

PriceObjectives of Pricing.

Premium pricing.

Competitors lower prices.

PlaceTarget Market.

Location. Palladium Mall.

Convenience for customers.

PromotionNewspaper Vouchers.

Online Recommendations.

Public relation.

Word Of Mouth.

People

Create Good Relationship Among Employees.

Give some basic authority to them.

Professional Training.

Process Handling Telephone Calls.

Customer Complaint Handling.

Customer Database.

OTQS.

Physical EvidencePeripheral Evidence. Gentlemens Inc. will provide attractive gift vouchers to its regular customers and loyalty cards.

Essential Evidence. Our salon and spa is maintained with unique and soothing ambience which gives a unique experience to customers with high satisfaction levels.

VisionEmployee Expectations Excellence through education

Customer Service The ultimate in customer care Simply the best treatment

Mission Mission

It is the mission of every employee to insure that each time you visit our salon we will exceed your expectations in Customer service, Professionalism, and Quality and Consistency of services.

Thank You