SP-BenchLEAD OFFICERS’ MEETING 2010

National Benchmarking• 48 Local Authorities

• 8 non-SPOCC LAs• 10 added so far this year• Entire East of England region

• 9200+ Services

• CLG interest• SP-Bench for Providers

• Anonymised data• Requirement to share assessment evidence

Summer 2009• Outcomes

• Achievements & Failures

• Data verification• New filters

• Household Units Available & Number of Staff• Support provision• Nearest neighbours (demographically)

• Item Counts• LA Contact List

Autumn 2009• Default to only current data

• Improved PI calculations

• Save and share custom reports

Coming up• Better Service ID sorting

• Improved upload process

• Automatic PI calculation choice

• Latest Outcomes file format

• and...

Value for Money• Mentioned over 40 times in 2009 Audit

Commission report

“Value for money is a key achievement of the SP programme”

• Underpinned by frameworks and returns

How do you assess VfM?“A VfM assessment is a judgement about

the price of a service in the light of the perceived value of that service.”

•Cost Effectiveness Analysis

•Cost Benefits Analysis

Audit Commission Requirements• Clear, tailored understanding of cost,

quality and outcome issues

• Encourage diversity, emphasise outcomes

• Do not focus only on costs

• Benchmark at a national, regional & local level

• Innovative approaches to benchmarking

• Evidence improvements

How can SP-Bench help?• Cost Effectiveness Analysis

• Cost Benefits Analysis

• Studied VfM processes from several LAs

• Found common themes

VfM in SP-Bench• Assess each area individually

• Cost• Performance• Quality• Outcomes

• Compare against percentiles & mean

• Review achievements in concert

Considerations• SP-Bench should be part of the process

• Doesn’t know everything• Client/stakeholder feedback• Overheads• Profit/loss

• Can be an excellent doorway into VfM assessment