SP-0014 Replacing a MediaDirector

8/10/2019 SP-0014 Replacing a MediaDirector

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SPECTRUM SERVER Document # SP-0014

TOPIC: Replacing a MediaDirector

BEFORE PROCEEDING WITH A MEDIADIRECTOR REPLACEMENT, OR CONTACTINGOMNEON CUSTOMER SUPPORT FOR ASSISTANCE REPLACING A MEDIADIRECTOR,PLEASE REVIEW THIS DOCUMENT THOROUGHLY.

If there is a need to replace and existing MediaDirector within a Spectrum system due to somekind of defect, please use the following procedures.

Setting New MediaDirector IP Address

1. After the new MediaDirector is rack mounted, connect the Ethernet cables to the

Network Switch used for the Omneon Spectrum system.

2. Power up the MediaDirector by plugging in both power cables.(DO NOT CONNECT ANY MEDIAPORTS OR FIBRE CABLES YET!)

3. Once the new MediaDirector is powered up, look at the 6 LED lights on the right handside of the front panel (See Figure 27 at the end of this document). The top 2 lights onthe right side should be light blue and blinking. This indicates that there is no IP addresssent on the system.

4. From the System Manager computer, start the Monitor.exeprogram.

5. From the Monitor application, select theView Dropdown menu and click the Serial

Number Listoption. (Figure 1)

Figure 1

6. From the Serial Number List, you will see a list of all current MediaDirectors on the

network, which are identified by their Serial Number. (Figure 2)

Spectrum Hardware Document Revised: 28-Jun-07 @ 12:41 PM Page 1 of 17


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Figure 2

7. Notice in Figure 2that the bottom MediaDirector (D4_B06FSS0) does not have an IPAddress assigned to it. This is what you will see when a new MediaDirector is firstconnected. You need to assign it an IP address.

8. To assign an IP address to the MediaDirector host, click and highlight the Serial Number,right mouse click and select Set IP Address. (Figure 3)

Figure 3

9. Once you select Set IP Address, a configuration box will open and allow you to type inthe IP Address needed. (Figure 4)



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Figure 4

10. In Figure 4, the IP Address, Net Mask and Gateway have been set. If an NTP server isused for the correct time of day, enter the IP address of the NTP server. If no NTPserver is available, the System Manager computer can be used for this. Once thisinformation is entered, click the OK button.NOTE:If the new MediaDirector needs to use the same IP Addresses as the old one, give the newMediaDirector temporary IP Addresses so that it can be pre-configured. This can be changed at alater time.

11.At this time, power down the MediaDirector by pulling out both power cables, wait for atleast 15 seconds, then plug the power back in.

12.Once the MediaDirector is powered back up, re-open the Monitor application, select theView Dropdown menu and click the Serial Number List option. You should now see thatthe new MediaDirector is reporting the IP Address that was assigned to it. (Figure 5)

Figure 5

NOTE: If the Spectrum system is configured to use DHCP to acquire an IPAddress, the MediaDirector will auto detect an IP address. Use the stepsabove to verify the IP Address only.



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Configuring MediaDirector for Operation

Once the MediaDirector is powered up with correct IP addresses, it needs to be pre-configuredbefore it can be added to the rest of the Spectrum system. Please use the following steps:

1. After verifying that the new MediaDirector is connected properly to the Omneon network,start Internet Explorer. This should automatically load the System Manager Login page.(if not, browse to http://localhost) Username isAdministrator, Password is omneon

(Figure 6)

Figure 6

2. Once logged into the Manager, the System Diagram page will appear. Since the newMediaDirector has just been connected, there will probably be Error Alarms in the system(Figure 7)

Figure 7

http://localhost/http://localhost/


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3. To clear the Alarms from the Manager, click on the wordALARMthat is flashing in thetop right corner of the web browser. This will take you to the Alarms page. (Figure 8)

Figure 8

4. To acknowledge the alarms, click the Delete Allbutton. This will delete them from theManager interface, but they are still saved in a log file on the system.

5. After Deleting the Alarms, click the Configuration Tab at the top of the page, this willtake you back to the System Diagram page. (Figure 9)

Figure 9

6. Now that the New MediaDirector (cart3-TAC in Figure 9) is connected and the alarms arecleared, the Spectrum firmware version needs to be checked. All MediaDirectors andMediaPorts need to be running the same version of firmware.



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7. Depending on which version of firmware is currently installed on the rest of the system,the Upgrade Firmware option can be located in two different places:

a.

If running Spectrum firmware version 4.5SR1 or older, Click on the Configurationtab at the top of the screen and select the Upgrade Firmware option on the leftside of the screen.

b. If running Spectrum firmware version 4.5SR2 or higher, Click on the Home tab atthe top of the screen and select Upgrade Firmware option on the left side of the

screen. (Figure 10)

Figure 10

8. The screen will display a list of all MediaDirectors and MediaPorts, and will show which

version if currently installed. At the top of the screen, it will say the following:

SpectrumCurrently selected upgrade version: omneon.release-4.6_sr2hf1/2006.10.26.12.05

(To select a firmware version for upgrade click the Firmware Selection Icon.)NOTE: The version displayed here is only for reference.



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9. Look at the list of MediaDirectors to see what versions are currently installed. The newMediaDirector will probably have a different version. (Figure 11)

Figure 11

10.The system will either upgrade to a newer version or downgrade to an older version,depending on what is selected. If the Currently select version is correct, click the checkbox on the right side next to the MediaDirector that needs to be changed.

11.Click the Upgrade MediaDirectors button. A box will appear asking if you are sure, clickOK. (Figure 12)

Figure 12

12.After the upgrade, the MediaDirector will require a reboot. For more information on theprocess of upgrading firmware, contact Omneon Customer Support.

13.Once the MediaDirector is rebooted, use Steps 7 thru 9again, to verify that theMediaDirector is now running the same version as the rest of the MediaDirectors.

mailto:[email protected]:[email protected]


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Moving Virtual Players from Old MediaDirector

Before proceeding with this option, all playout and recording needs to be stopped on

all Virtual Players being moved. Moving a player between MediaDirectors will causeit to become unusable until re-activated on the New MediaDirector.

1. From the Configuration Tab of the System Manager, Click on the Player Configurationbutton on the left side of the screen. (Figure 13)

Figure 13

2. From the MediaDirector List provided, select the New MediaDirector that has 0 playersconfigured. On the next screen, there will be an option to Move Players from anotherMediaDirector. (Figure 14)

Figure 14

3. Use the dropdown box and select the Host of the Old MediaDirector that has the playersneeded. This will then display a list of the players on that MediaDirector by Host. (Figure15)

Figure 15



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4. Choose the Players that you wish to move between the MediaDirectors, by clicking theappropriate check boxes. You can also click Select all Players or Clear Selection asdesired.

5. Once the Players are selected, click the Deactivate Selected button. This will releasecontrol of the players.

6. Re-select the Players and click the Move button, to perform the move function betweenMediaDirectors. The selected Players will disappear from the list.

NOTE: Moving players from one MediaDirector to another will cause thoseplayers to be temporarily unusable.

7. Click Done to complete. The players are now located on the New MediaDirector.

Removing Old MediaDirector

Now that the Virtual Players have been moved and the New MediaDirector is pre-configured, it istime to remove the Old MediaDirector and move the Fibre and 1394 cables.

1. Power down both the Old and New MediaDirectors, by pulling out both power cables oneach unit.

2. Remove each Fibre cable and SFP from the Old MediaDirector and re-connect to the NewMediaDirector, using the EXACT same connection slot.NOTE: DO NOT re-connect the Fibre cables into different slots on the NewMediaDirector, this will cause the system to be unstable and could cause the File Systemto become unusable.(a drawing provided by Omneon should show the proper

connections).

3. Remove each 1394 cable from the Old MediaDirector and re-connect to the NewMediaDirector, using the EXACT same connection slot.

4. Once all cables are connected to the New MediaDirector, plug the power connectionsback in. Leave the Old MediaDirector powered off. When the MediaDirector hascompleted boot-up, if everything is connected correctly, all 6 LED lights on the frontpanel of the MediaDirector should be a solid light blue color (See Figure 27 at the end ofthis document). (if there are more than one MediaDirectors connected to the file system,the bottom right LED will should be a Dark Blue, indicating a shared File System.

5. Log back into the System Manager interface. There will probably be a number of Alarms

being reported, click on the Diagnostic Tab and delete all alarms, as done in previoussteps.

14.Once the alarms are cleared, click on the Configuration Tab at the top of the screen.The System Diagram will show the Old MediaDirector, but report that it is not connected.To remove this, click on the Diagnostic Tab.


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15. In the Diagnostic section, there will be a Remove Device button on the bottom left sideof the screen. Click this option and the following information will be displayed. (SeeFigure 16).

Figure 16

16.Under the Not Responding section, the Old MediaDirector will be showing. If you use thedropdown box, it will list the MediaDirector per host. You need to perform the Removefunction for each Host that is listed, until the Director no longer shows in this section.

17.

Once the Old MediaDirector has been removed from the System Manager, you can nowchange the IP Address and Name of the New MediaDirector if desired. Click on theConfiguration Tab. (Figure 17)

Figure 17



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18.Click on the main link for the MediaDirector, which will display another configurationscreen with a picture of the MediaDirector front panel. Click on the panel to get to theconfiguration screen. (Figure 18)

Figure 18

19.On the MediaDirector Properties page, there is an option for NAME and IP SETTINGS.Click on these buttons to make any changes. (Figure 19)

Figure 19



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20.Once the desired changes have been made, the MediaDirector will need to be rebooted.Under the General Properties section of this page, there is an option to Reboot, click thisbutton. (Figure 20)

Figure 20

NOTE: If the MediaDirector does not respond to the Reboot command from the SystemManager, pull the two power cables from the back of the unit, wait 15 seconds andthen plug back in.

21.After the MediaDirector is finished rebooting, check the changes made to make sure they

are correct.

Checking File System Status

After all the configuration settings have been done in the previous steps, the File System needsto be checked to make sure it is functioning. When putting a new MediaDirector into an existingsystem, it does not always log into the File System automatically. To check this, use thefollowing steps:

1. On the System Manager interface, click the Configuration Tab

2. On the Left side of the screen, click the Disk Utilities option. (Figure 21)

Figure 21

3. The Disk Utilities page will display all MediaDirectors on the Network and the status oftheir File Systems. Looking at Figure 21, the MediaDirector cart3-TACis reporting thatthe File System is Not started (Space unknown). This is common for a MediaDirectorthat has just been added into the system.



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4. Click on the name of the new MediaDirector. This will take you to the Disk Utilities pagefor the MediaDirector (Figure 22)

Figure 22

5. There are two columns displayed, the Physical View and Logical View. The Physical Viewwill display each MediaStore chassis connected to the MediaDirector and a list of all thedrives. The Logical View will display a list of hard drives in each RaidSet. At the top ofthe Logical View column, you will see a hyperlink to fs0(or whatever the name of theFile System is. Notice in Figure 22, it says Not started.



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6. Click on the link to the File System name listed (fs0), this will open File System Utilitiespage. (Figure 23)

Figure 23

7.

To activate the File System, click the Start FS at the bottom of the page. The followingscreen will appear. (Figure 24) DO NOT CLICK INITIALIZE FS, THIS WILLWIPEOUT THE ENTIRE FILE SYSTEM.

Figure 24



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8. The only option in Figure 24that should be checked is the first one. Click the Startbutton.

9.

Once the FS is started, the File System Utilities page will look something like Figure 25.

Figure 25

10.Look at the section Sharing with other MediaDirectors. If there are multipleMediaDirectors that need to access this one File System, this should say ON, whichmeans that it is sharing the File System (EFS) with the other MediaDirectors in thesystem. If it does not say on, the MediaDirector needs to be rebooted. Also, look at the6 LED lights on front panel of the MediaDirector (See Figure 27 at the end of thisdocument). The bottom right light should now be a Dark Bluecolor. This indicatesthat the EFSis working.

11.

After starting the File System on the new MediaDirector and verifying that it is shared,click on the Configuration Tab at the top of the screen.



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12.Select the Disk Utilities option on the left of the screen. The new MediaDirector shouldnow show that the File System is started and Shared (Figure 26).

Figure 26

13.Figure 26shows that the new MediaDirector (cart3-TAC), now has a File System that isStarted and is Shared with cart1-TAC/cart2-TAC. This is a normal display for a sharedfile system.

NOTE: It is recommended that all MediaDirectors sharing a File System (EFS) be rebootedafter one MediaDirector has been replaced. This ensures that all the MediaDirectors are insync.

For additional information and help adding a new MediaDirector to an existing system, pleasecontact Omneon Customer Support 24 hours a day at:

Americas Support: 1-888-686-7781, or +1-408-585-5200, [email protected]

EMEA Support: +44 1256 347 401, or +1-408-585-5200, [email protected]

APAC Support: +65 6548 0500, or +1 408-585-5200, [email protected]

mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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MediaDirector LED Diagram

Figure 27

SpectrumHardware DocumentRevised: 28-Jun-07 @12:41 PM Page17of 17

Documents

SP-0014 Replacing a MediaDirector