South West Hospital and Health Service PULSE · Senior Leaders Forum 8 HOPE Wins 10 Graduation 10 EHPIC & SQRH Partnership 11 Occupational Violence 13 Mental Health Roundtable 13

December 2018

Edition

PULSESouth West Hospital and Health Service

PULSEBuilding better health in the bush

South West Hospital and Health Service acknowledges the Traditional Owners of the land, and pays respect to Elders past, present and future.

Contents

This newsletter is produced by the South West Hospital and Health Service (SWHHS). All feedback and contributions are welcome to [email protected]. All published material has been approved by the Health Service Chief Executive.

From the Board Chair Jim McGowan, AM 3

From the Chief Executive Linda Patat 4

Senior Leaders Forum 8

HOPE Wins 10

Graduation 10

EHPIC & SQRH Partnership 11

Occupational Violence 13

Mental Health Roundtable 13

Bundle of Rays 14

New Roma Hospital 15

South West HHS Celebrating the Festive Season 16

Our Values

QUALITY COMPASSION ENGAGEMENT ADAPTABILITYACCOUNTABILITY

South West Hospital and Health Service | The Pulse December 2018 2

From the Board ChairJim McGowan, AM

‘The New Year signifies renewal; an opportunity

and a challenge. Remember your work is special.

People need and value what you do.’

3The Pulse December 2018 | South West Hospital and Health Service

As this is the last Pulse for 2018, I would like to take the opportunity to thank all of you for your contribution to providing safe, effective and sustainable rural and remote health services that the people of the South West trust and value (our purpose). 2018 has been a big year, with many notable achievements. It has provided us all with a sustainable platform from which to strive to achieve our vision of being a national leader in the delivery of health services to rural and remote communities.

From the Board’s perspective, we have approved the new strategic plan, with the personalised values to which we can all be accountable. Central to that plan is a commitment to integrated person-centred care. The Safety and Quality agenda has been supported by the Compassionate Care Pledge which I know you have all signed up to as well. The adoption of the Aboriginal and Torres Strait Islander Health Strategy is a notable development. Linda’s commitment to the people of South West Queensland is unwavering as is her commitment to you. The change management processes which she has initiated are focused on improving quality as well as the range and scope of our services. This is not easy, as I know many of you will feel, but it must be sustained. Increasing local autonomy is an important element of this change process.

Work on the new Roma Hospital commenced and improvements were made in many of our facilities and for staff accommodation. We know we have more to do!

The contribution of our volunteers is extraordinary. A special thank you to our Community Advisory Network (CAN) Chairs and members seems in some ways inadequate, given their support for you and their communities.

During this year, we have worked hard to strengthen our relationships with the local councils, the Western Queensland Primary Health Network (WQPHN) and the other health services. Our mantra must be that we can do more together than we can do individually. We want to focus more on improving the health outcomes of the people we serve. Addressing chronic diseases, supporting young mothers and promoting healthier lifestyles will be given higher priority. Mental health issues are complex and manifest in many different ways. They are exacerbated by drought and its economic and social consequences. This necessitates real partnerships. Locally driven, integrated and innovative approaches will be most effective.

The end of each year is an opportunity to reflect on what has been achieved. For many it is an opportunity to have a break and refresh. But we are a 24/7 organisation and for many of you who are rostered on or are on call, that is not possible. For those of you who will work over Christmas or the New Year, we owe a special thanks. Hopefully you will get the opportunity for reflection and relaxation soon. For the others, enjoy your break, you deserve it.

Christmas is a special time of the year. For me it is the most wonderful time of the year,

particularly watching the joy on the faces of our grandchildren. For many it has special religious

significance. For all of us, it should be an opportunity to celebrate with family, loved

ones and friends. However, we should spare a special thought for those whose personal circumstances, can make it an even lonelier time.

The New Year signifies renewal; an opportunity and a challenge. Remember

your work is special. People need and value what you do.

If I may, I would especially thank Linda Patat and Donna Burke for the support which they provide to the

Board members and me. They both go the extra mile and are great fun to work with.

On behalf of the South West Hospital and Health Board, I thank you all for your service and wish you a safe and happy Christmas and New Year.

See you in 2019!

QUOTES TO PONDER

“Christmas is a season not only of rejoicing but of reflection.” Winston Churchill, British Statesman and Wartime UK PM

“Maybe Christmas, the Grinch thought, doesn’t come from a store.” Dr. Seuss

South WestHospital and Health Service

Building better health in the bush

South West Hospital and Health Service acknowledges the Traditional Owners of the land, and pays respect to Elders

past, present and future.

OCTOBER 2018 EDITIONPULSE

SOUTH WEST HHS ANNUAL STAFF AWARDS PAGES 7-9

ROMA HOSPITAL REDEVELOPMENT COMMUNITY INFORMATION SESSIONPAGES 5-6

OCTOBER COMMUNITY

ADVISORY NETWORK FORUMPAGES

14-15

ABORIGINAL AND TORRES STRAIT

ISLANDER HEALTH STRATEGY LAUNCHED

PAGE 16

SOUTH WEST HHS 2017-2018 ANNUALREPORT TABLEDPAGE 13





SEPTEMBER 2018 EDITIONPULSE

THE NEW ROMA HOSPITAL INFORMATION SESSION 16 OCTOBERPAGE 5

HEALTH SERVICE PLANNING

PAGE 6

NEW HEAD DOCTOR APPOINTED FOR SOUTH

WEST HHS PAGES 17-18

WALK YOUR WAY TO HEALTH AT WORK

PAGE 12

SEPTEMBER’S #SWSPIRIT RECIPIENT PETER BRADFORDPAGES 14

Page 1 South West HHS | The Pulse July 2018


NAIDOC WEEKPAGES 6-8

PAEDIATRIC EARLY INTERVENTION PROGRAMPAGE 13

VILLAGE CONNECTINNOVATION WELLLAUNCHPAGE 16

HOPE PROJECT BANGARRA DANCE

THEATREPAGE 9

TWO NEW ENGAGEMENT

STRATEGIESANNOUNCED

PAGE 10

NEW CLINICAL COUNCILPAGE 11

PULSEThe

JULY 2018 EDITION

“Looking back, in many ways it has been a

formative year: one which saw our true passion, commitment and our resolve to serve our

communities in the way we would wish to be

cared for, really come to the forefront.”

Our Values - Our values will unite

us through our shared core beliefs, and tap into our driving force

- our genuine anddeep respect for, and commitment to, the bush and the local

communities we serve.

As we close the door on 2018, and start to think about our goals and plans for 2019, I thought I would take a moment to reflect on the many wonderful things that will make this year one to remember. Looking back, in many ways it has been a formative year: one which saw our true passion, commitment and our resolve to serve our communities in the way we would wish to be cared for, really come to the forefront. I think the greatest experiences are usually formed by the sum of many parts. This year certainly had many parts which have come together to create exceptional memories and outcomes for us as a Health Service and our communities:

JANUARYMandandanji Traditional Welcome to Country - Board Members, ELT and staff attended the Mandandanji Traditional Welcome to Country. The ceremony was held at the Yarning Circle and included a show case of local Mandandanji history, traditional dance, story telling and a smoking ceremony. Closing the gap in Aboriginal and Torres Strait Islander people’s health inequities is a key objective of our Health Service.

FEBRUARYCreation of the Aboriginal and Torres Strait Islander Leadership Advisory Council - The Aboriginal and Torres Strait Islander Leadership Advisory Council is a peak advisory committee within our governance structure. Reporting directly to the Health Service Chief Executive, it embeds a culture of Aboriginal and Torres Strait Islander leadership within the South West HHS. The Committee provides

clinical leadership, engagement and expert advice.

MARCHBest ever performance for Accreditation - External auditors from the Institute for Healthy Communities Australia Certification Pty Ltd (IHCAC) visited to conduct the AS/NZS ISO 9001:2015 (Quality Management System) Standard annual surveillance audit and upgrade to ISO: 2015. This visit resulted in an impressive outcome, with South West HHS achieving the best performance ever recorded in an external accreditation audit.

In their closing comments the auditors remarked on what great pride and professionalism they encountered from staff committed to continual quality improvement in everything they do.

APRILCelebrating more than 81 Million steps together - Whether we were pounding the pavement or grassy streets at the crack of dawn, circling the block during lunch breaks or hitting the walking tracks after work and on the weekend - South West

Hospital and Health Service staff embraced the eight-week Steps Challenge with great gusto and cheer. Together, we can make a difference, healthy communities starts with our staff, living a healthy life will not only improve the sustainability of our healthcare system, community services, and aged care system, but will also increase productivity and contribute to economic inclusiveness for all of our local towns.

Contemporary engagement with our community - Driven by our desire tocontinuously improvehow we connect andcommunicate with ourlocal communities, theSouth West Hospital andHealth Servicejoined social

media in April 2018 – kicking off it’s launch of Facebook.

MAYThe South West HHS Strategic Plan 2018-2022 was approved by the Board in May, signalling the priorities of the Health Service for the next four years to be a national leader in the delivery of health services to rural and remote communities. Our Health Service Plan represents the efforts, knowledge and time of our people, our partners and our local communities; who all

contributed to shape the future direction of our Hospital and Health Service.

From the Chief Executive Linda Patat





OCTOBER 2018 EDITIONPULSE

SOUTH WEST HHSANNUALSTAFFAWARDSPAGES7-9

ROMA HOSPITALREDEVELOPMENTCOMMUNITYINFORMATIONSESSIONPAGES 5-6

OCTOBER COMMUNITY

ADVISORY NETWORKFORUMPAGES

14-15

ABORIGINAL ANDTORRES STRAIT

ISLANDER HEALTHSTRATEGY LAUNCHED

PAGE 16

SOUTH WESTHHS 2017-2018 ANNUALREPORT TABLEDPAGE 13

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“The year that was” Our HSCE Linda Patat looks back at what made headlines across the South West in 2018.


JUNEFirst Senior Leaders Forum – This was not just another Leadership get together - it was the start of our future. A future that will see healthcare delivered differently: in mobile and virtual ways; based on individual personalised preferences; and better connected than ever before led by our Senior Leaders.

Launch of Village Connect – For the first time, we shared the concept of our ‘Village Connect’. A collective of South West leaders by choice, who have a shared commitment to nurturing and growing healthy connected communities; and supporting and leading healthy workplaces.

Our Values - Our values will unite us through our shared core beliefs, and tap into our driving force - our

genuine and deep respect for, and commitment to, the bush and the local communities we serve.

JULYClinician and Employee Engagement Strategy – To be a successful, sustainable and safe organisation, effective employee engagement is critical. This is why we are committed to strengthening engagement; to motivate, to value our staff, and to create ideas and innovate. Consumer and Community Engagement Strategy – As an organisation,

we expect that our consumers and community will be at the centre of health planning, design, delivery and improvement. Our Consumer and Community Engagement Strategy 2018-2022 continues our commitment to building a resilient, locally responsive and self determining community that takes ownership of health service delivery in the South West. Inaugural Clinical Council Meeting – We held our inaugural Clinical Council meeting with a high calibre group of clinicians leading from the front, and advising and directing our priorities at the highest level of governance.

AUGUSTCompassionate Care Bundle - Compassionate care is care that is individualised, personal and keeps the client at the centre of their decisions at all time. The South West HHS launched its Compassionate Care in Charleville where we pledged our commitment to the care we provide.

SEPTEMBERHealthy Communities – A key theme of the Strategic Plan 2018-2022 is to build relationships and partner with other organisations and stakeholders to deliver better healthcare outcomes for the region. The ability to partner together, integrate services and create opportunities lays a solid platform to achieve better health outcomes.

Connecting with our Stakeholders – Strengthening local collaborative partnerships is a significant objective in our Strategic Plan 2018-2022. Meetings in Charleville and St George were held in February 2018, with a six month catch up to discuss progress on agreed actions in September.

When people work together greater opportunities and synergies are created and our communities benefit significantly.

OCTOBERPromoting and recognising excellence at Annual Staff Awards – There is something truly specialabout being nominated by acolleague; that those around younotice how you lead the values,how you commit yourself to servethe communities of South WestQueensland, and how you go‘above and beyond’ to ensurewe achieve our vision of being anational leader in the delivery ofhealth services to rural and remote

communities. It is this staff spirit, which makes being part of the team at South West Hospital and Health Service so rewarding.

Aboriginal and Torres Strait Islander Health Strategy – it was a very important milestone this month

with the final sign off of our Aboriginal andTorres Strait Islander Health Strategy for the

South West. The Aboriginal and Torres Strait Islander workforce we have – the strength of community, strength of partnerships, and strength of commitment to making a difference is so very palpable.

Annual Community Advisory Network Forum – Yes we CAN (Community Advisory

Network) - CAN Chairs and delegates converged on St George for the annual

CAN forum on 30 October 2018 which was a huge success.

NOVEMBERChief Health Officer 2018 Report – We have had some extremely positive changes in the health of our communities, which is a true reflection of the work we have been leading, partnering in, and supporting in our daily work. The key local highlights for the South West HHS include:• Our child immunisation rates have reached equal highest

in the State. 97% of our local children are fully vaccinatedat the age of 5 years compared to 94% at the Statewide

“The year that was” cont.

health. For successful change to happen it takes a community to be empowered and supported by a strong network of players around it. There is a body of evidence that locally led solutions will produce better outcomes and be more sustainable. Local communities have the potential to drive change and shape the environment to encourage positive health outcomes. A healthy lifestyle agenda has significant benefits.

Engagement has occurred with all local governments and Community Advisory Networks (CANs) to commence conversations around the health profile and risks in communities and potential for locally led initiatives to drive change with an emphasis on preventative health and healthier lifestyles. The attendance at the meetings held has been excellent and local Mayors, Councillors and Community Advisory Network Chairs and Members must be congratulated for their openness in the discussions and highlighting what is important to their communities. Each community is unique and understand the issues in their communities.

When issues that need to change can be identified at the local level, solutions identified, steps taken to implement change and modify behaviours, real change will occur. The SWHHS is committed to working with our communities to partner and support in bringing about change so that together we can improve the health of our population. A local health plan will be developed for each community. This work is underway and further meetings will be scheduled.

The implementation of this strategic initiative to promote healthy communities is something to be proud of and will have long term benefits for the South West.

St George stakeholder meeting

St George Planning Meeting

Thargomindah planning meeting

Quiplie planning meeting

Page 7 South West Hospital and Health Service | The Pulse September 2018

Engaging in meaningful ways…

After consultation and collaboration, we introduced our Clinician and Employee Engagement Strategy 2018-2022 and Consumer and Community Engagement Strategy 2018-2022 this month.

Even though these two documents are legislatively required, the South West HHS does not see engagement as an obligation, it is instead a necessity for our health service to reach its full potential in delivering sustainable, person-centred care to our communities.

To be a safe, high quality organisation, effective employee engagement is critical. This is why we are committed to strengthening engagement; to motivate, to value our staff, and to create ideas and innovate.

Equally as important is the voice of our consumers and community members. As an organisation, we expect that our consumers and community will be at the centre of health planning, design, delivery and improvement. Our Consumer and Community Engagement Strategy 2018-2022 continues our commitment to building a resilient, locally responsive and self determining community that takes ownership of health service delivery in the South West.

It is only with the support of our people, consumers, communities and key stakeholders that our vision to be a national leader in the delivery of health services to rural and remote communities will be achieved. Engagement will shape the future of our hospital and health service.

Our Clinician and Employee Engagement Strategy 2018-2022 will be relied on to ensure that we devel-op and realise opportunities for all our employees to connect with each other, have a voice and to create an environment where we can all thrive.

South West HHS | The Pulse July 2018 Page 10


‘Our child immunisation rates have reached equal

highest in the State. 97% ofour local children are fully

vaccinated at the age of 5 years compared to 94%

at the Statewide level.’

level. This is an improvement for us from 93% in the last report.

• South West has the highest rate in the State of the number of children who were active every day (we were 62% compared to the state average of 43%).

• South West also had a higher than average number of babies born with healthy birth weights – 83%, compared to 82% state average.

DECEMBERHope Wins! What a fantastic way to end the year for the South West HHS, with our HOPE team wining a prestigious Queensland Health Award for Promoting Wellbeing. The recognition of HOPE is a fine example of what can be achieved through a whole-of-community approach to supporting young people to lead healthy lifestyles and reach their full potential.

In closing, I would like to wish each of you, your families and your loved ones, the most wonderful holiday season. I would like to thank you dearly for all you do with us at South West, and for making this organisation such a meaningful and fun place to come to work every day.

For me, well, I’m a Christmas tragic! I was married on Christmas Eve, and it is our tradition that that is the night my whole family comes together to swap yarns and gifts and catch ups. It’s the most heartfelt special day of the year for me; and often the only time in the year for precious time with the whole family in one place. My mum is the ultimate food preparer - and we have everything from prawns and nibbles to ham and a hot meal to pavlova for dessert (I’m usually relegated to duties outside of the kitchen, such as preparing the table - mind you, it always looks spectacular!)

I’ll be watching Love Actually at some point soon as I wrap the gifts for the kids, and will be making some New Year’s resolutions about my own health and wellness.

I look forward to 2019 being the year we make a dint in our smoking rates; the year we mobilise our local place based initiatives for healthy lifestyles; the year we strengthen primary care; and the year we give back to our teams and our people through creating spaces, networks, and experiences that really tap into the ideas, strengths and solutions that you all hold.

Thank you for being part of this amazing journey and this wonderful organisation, which is the South West!

Yours in service

Linda


Our Seniors Leaders Forum occurs every second month on the first Tuesday and unites all disciplines of clinical and non-clinical leaders across the South West HHS. This dynamic forum provides an opportunity for our leaders to connect, share ideas, joint plan, problem solve and develop.

With music energising our Senior Leaders as they arrived on 4 December 2018, some of the highlights of the Forum included:

YOU SAID, WE DIDOur Health Service Chief Executive, Linda Patat kicked off the day in spectacular style by ripping up the nine page Capability Development and Learning Agreement (CDLA). In alignment with our Strategic Plan Linda confirmed that 2019’s focus will be on our greatest asset, our Teams.

You said that the CDLA process was unwieldly, awkward, time intensive and did not meet its purpose of developing our people; and the Executive Leadership Team have listened and found a solution. Next year, a new digitised and customised approach to performance will be rolled

out across the South West HHS. This solution will promote a conversation with your team member with real time information through a mobile app and will be less focused on paperwork and more focused on connecting about expectations, development and performance excellence.

INVESTING IN OUR LEADERS GROWTH We are creating an environment where our leaders grow through targeted development and education opportunities. In 2019 there will be significant investment in our Senior Leaders to participate in Lead4Qld.

Senior Leaders across the South West HHS will experience:• A LEAD4QLD desktop and mobile-optimised app,

designed to support; with accessible developmentresources anywhere, anytime

• A concierge to introduce and guide them throughthe program

• A Welcome Pack, with FAQs and guidance to theexperience

Senior Leaders Forum

[photo of projector slide]

‘In alignment with our Strategic Plan

Linda confirmed that 2019’s focus will be on

our greatest asset, our Teams.’


• An engaging assessment experience, providing ourSenior Leaders with a well-rounded opportunity todemonstrate their current knowledge, skills andattributes

• A sharp, yet comprehensive, individually tailoredleadership insights report

• A coaching session to unpack the results, discovernew insights and establish development goals

The knowledge and learnings from our Senior Leaders will filter through and enhance the South West HHS. It also encourages all of our future leaders, that as an organisation you will be supported to grow and develop.

PERSON CENTRED CARE – WE HAVE COME A LONG WAY In a contemporary and collaborative presentation our Senior Leaders participated in a Person Centred Care discussion: What does it mean to you? Using mobile phones in realtime we were able to see the thoughts of our Senior Leaders presented on the screen.

The South West HHS has taken huge leaps with our Shoulder 2 Shoulder, Person Centred Care in 2018 introducing the:

• Compassionate Care Bundle and Pledge;

• Hello my name is…

• My Boards

• Leader Rounding;

• Patient Experience Trackers;

• Introduction of Qualtrics;

• Patient Shadowing and

• My Board.

But our Senior Leaders know that more can be done, and are now committed to Person Driven Care where ‘I am the patient experience’ and:

• Consumer co-design is the norm;

• Utilises human design principles;

• Plan on the needs of each individual patient;

• Design systems around the patient and theirexperiences, avoiding a personalistic approach.

The Forum also enabled Senior Leaders to connect on the Healthy Communities Initiative being created in Maranoa and opportunities to spread this across the region, and the Transformation agenda being led by Executive Director Transformation Projects, Chris Small.

Also, a big congratulations to Dr Tim Smart who was crowned ‘Rock, Paper, Scissors’ champion during a breakout.

‘The knowledge and learnings from our Senior Leaders

will filter through and enhance the

South West HHS.’


Hope Wins!An innovative program created to build stronger communities in Charleville and Cunnamulla has been recognised at the prestigious Queensland Health and Department of Health Awards for Excellence at Brisbane City Hall on 11 December 2018.

Project HOPE – which stands for Harmony, Opportunity, Pride and Empowerment – is a South West HHHS youth focused initiative which has been operating since 2015.

The HOPE Project team were finalists in two categories, Promoting Wellbeing and the Regional, Rural and Remote award for Outstanding Achievement; and won in the Promoting Wellbeing category.

This fantastic achievement is testament to the depth of talent, passion and commitment health service staff brought to local communities.

This year, the highest number of nominations in the awards history were received, with over 200 nominations coming from all corners of the state, the judging is a rigorous process and we are very proud of the HOPE team for being amongst the impressive list of finalists.

The recognition of HOPE is a fine example of what can be achieved through a whole-of-community approach to supporting young people to lead healthy lifestyles and reach their full potential.

HOPE Project partners include the Murweh Shire Council, Paroo Shire Council, Charleville and Western Areas Aboriginal and Torres Strait Islanders Community Health, Cunnamulla Aboriginal Corporation for Health, Queensland Police Service, Charleville State High School, Charleville State School, St Mary’s School, Charleville, Sacred Heart School Cunnamulla and Cunnamulla P-12 State School.

Among their most recent achievements:

• The HOPE project was proud tohave played an instrumental role

in bringing Bangarra Dance Theatre’s Rekindling program to Charleville.

• Responsible for brokering the partnershipbetween Bangarra and Charleville State High

School and in garnering broad community support for the three-year initiative.

Congratulations to the HOPE Team, Project Manager Miriam Airey, Senior Project Officer Suzanne Eustace-Earle and A/Senior Project Officer Jennifer Peacock, the South West HHS and indeed the State is incredible proud of your efforts.

Local Stars Graduate So proud to see two of our senior leaders graduate from the 2018 Executive Leadership Program in Brisbane on 18 November 2018.

Rebecca Greenway and Tracey Ferguson have already made a significant impact on the South West HHS as a result of the Executive Leadership Program, and we look forward to their continued valuable contributions.

Big thanks to GE Healthcare and Metro North Hospital and Health Service.

‘Congratulations to the HOPE Team,

Project Manager Miriam Airey, Senior Project Officer Suzanne Eustace-Earle and

A/Senior Project Officer Jennifer Peacock, the South West HHS and indeed the

State is incredible proud of your efforts.’


International Interprofessional Health Training in Roma ‘Our staff are committed to delivering cutting edge care and that means also keeping up with the latest in health training. I know our health staff already put aspects of Interprofessional Care into practice but I think the EHPIC training will further refine our work.’ Linda Patat, Health Service Chief Executive.

EHPIC (Educating Health Professionals in Interprofessional Care) training encourages health professionals to learn from, with and about each other to ensure there is an enhanced focus on patient-centred care to improve patient outcomes. This training was delivered in Roma over a three-day intensive education event in November.

This international standard training to health professions was achieved by Southern Queensland Rural Health, a University Department of Rural Health which South West HHS is a partner of; alongside the University of Queensland, the University of Southern Queensland and Darling Downs Hospital and Health Service. The EHPIC training is part of a broad raft of strategies being developed and implemented to help build a sustainable rural health workforce.

EHPIC considers the concept of Interprofessional Care, with doctors, nurses and allied health professionals better understanding each other’s role. The approach has been developed by the University of Toronto (Canada) who are global leaders in Interprofessional Care. A contingent of

expert trainers from the University of Toronto descended on Roma to help deliver the workshop.

The participants included doctors, nurses, midwives, allied health professionals, clinical educators and health administrators. Other organisations also took the opportunity to send representatives to EHPIC including Queensland Health’s Office of the Chief Nursing and Midwifery Officer, Chief Allied Health Officer, Royal Flying Doctor Service and various Aboriginal Community Controlled Health Organisations.

‘IPC benefits the patient/family through

improved communication, reduces duplication/fragmented

care and is a collaborative and coordinated approach to shared decision making with

the patient/client.’ Sonia Small, Nurse Practitioner

Chronic and Primary Care

‘The training provided some tangible resources and strategies to improve interprofessional collaboration in our team through improved team functioning and role clarification.’ Cristal Newman, Senior Dietitian

‘The main issue that people get into healthcare is because they want to improve peoples lives. Interprofessional care is essential to the best possible patient care.’ Joanna Tutt, Physiotherapist


Southern Queensland Rural Health (SQRH) was formally established in late 2017 with a mission to increase the number of rural health professionals in the Darling Downs and South West Queensland.

A Commonwealth funded University Department of Rural Health, SQRH is a formal collaboration between The University of Queensland, the University of Southern Queensland, Darling Downs Health (DDH) and South West Hospital and Health Service (SWHHS).

SQRH is governed by an Advisory Board, chaired by well-known Darling Downs and South West community leader Derek Tuffield, with executive members of UQ, USQ, DDH and SWHHS. The Board oversees the strategic direction of SQRH and the organisation is led by Director, Associate Professor Geoff Argus.

The South West Hospital and Health Service is committed to this key partnership, with Chief Executive Linda Patat a key member of the Advisory Board.

This year SWHHS and SQRH have worked together in supporting the training of nursing, midwifery and allied health students and a rangeinterprofessional education (IPE) and collaboration activities.

This has included a number of activities where students and professionals from a range of health disciplines learn with, from and about each other’s professions to improve interprofessional collaboration, communication and patient outcomes. In November 2018, SQRH brought a team from the University of Toronto’s Centre for Interprofessional

Education to Roma to conduct a three day workshop for 50 health professionals on advancing the future of healthcare through interprofessional learning. The workshop was attended by key clinical and academic staff from SWHHS, DDH, UQ, USQ, SQRH, Royal Flying Doctor Service, Allied Health Professions Office of Queensland, Office of the Chief Nurse and Midwifery Officer and the Queensland Ambulance Service.

Keen to discover more about SQRH? Visit the website or follow them on Facebook.

Meet Southern Queensland Rural Health – a key health service partner

SQRH FAST FACTS• SQRH covers a vast geographical area of approximately

400,000 square kilometres - from the Lockyer Valley in the east, out to the western plains of the South West, through to the Granite Belt on the Southern Downs and across to Kingaroy and the South Burnett.

• The regional council areas include: Toowoomba, South Burnett, Cherbourg, Southern Downs, Western Downs, Goondiwindi, Balonne, Maranoa, Murweh, Paroo, Quilpie and Bulloo.

• The SQRH team operates from two main training sites - Toowoomba on the Darling Downs and Charleville in the far South West. Both locations service various spoke sites.

• SQRH supports the clinical placement of students studying Nursing, Midwifery, Audiology, Clinical Exercise Physiology, Nutrition and Dietetics, Pharmacy, Physiotherapy, Psychology, Occupational Therapy, Social Work and Speech Pathology

SQRH PRIORITIES INCLUDE1. Delivering effective rural training experiences for allied

health, nursing and midwifery students (prior to gaining professional registration).

2. Ensuring rural training experiences are of a high quality.

3. Developing processes to improve rural student recruitment.

4. Engaging with the local community to support the delivery of training to students.

5. Maintaining and progressing an evidence base and the rural health research agenda.

6. Supporting improvements in Aboriginal and Torres Strait Islander health.

7. Providing regional leadership in developing innovative training solutions to address rural workforce recruitment retention.

The SQRH Advisory Board held a stakeholder luncheon in October at Charleville Race Course. Pictured (from left) Chair Derek Tuffield OAM, SQRH Associate Professor Director Geoff Argus, SWHHS Chief Executive Linda Patat, DHH Executive Director Allied Health Annette Scott, UQ Faculty of Health and Behavioural Sciences Executive Dean Professor Bruce Abernathy and USQ Faculty of Health, Engineering and Sciences Executive Dean Professor Glen Coleman.


South West Queensland Mental Health Roundtable in Roma and CharlevilleThe South West HHS with its key partners; Royal Flying Doctor Service (Queensland Section), Western Queensland PHN, and the Rural Financial Counselling Service Southern Queensland, held a South West Queensland Mental Health Roundtable in Roma on 26 November and Charleville on 28 November 2018.

The forum brought together key regional, state and national partners at the CEO, Mayor and senior decision-making, planning, policy or funding commissioning levels to discuss mental health & suicide prevention services in South West Queensland.

All partners committed to fostering improved collaboration, and this event enabled the identifation of gaps in service delivery and the opportunity to start to develop future solutions for comprehensive care and support in South West Queensland.

An operationally-focused meeting followed the day immediately after each roundtable for providers and clinicians of related services.

Thanks to everyone who attended and participated in these important Mental Health Roundtable.

Tackling Occupational Violence The South West HHS is committed to improving safety in the workplace and was very appreciative of the visit by the Queensland Occupational Violence Strategy Unit in November 2018. The Queensland Occupational Violence Strategy Unit discussed the implementation of recommendations in the Occupational Violence Prevention Taskforce that was released in May 2016.

Jo Griffiths and Lita Ollson from the Unit presented to the Executive Workforce Committee and were also able to include site visits to Mitchell MPHS and Roma Hospital. Jo and Lita were thankful for the warm welcome received at both facilities and were impressed by both the attitude of our staff and the steps that have been taken to help improve the safety of staff in the workplace.

Jo and Lita presented to the Executive Workforce Committee to update on the progress of actions to address the recommendations from the Taskforce. There are 20 recommendations and 110 bodies of work with the Unit’s objectives in 2018-19 including:

• Implementation of key initiatives across all HHSs

• Raise staff awareness of these initiatives anddevelop a resource hub to support HHS indeveloping comprehensive OccupationalViolence strategies

• Knowledge Sharing – Information hub tolaunched Jan 2019

Of particular interest to the Executive Workforce Committee was the progress of a number of initiatives:

• The establishment of a Business Reference Groupincluding 2 South West HHS Occupational Healthand Safety representatives to review and simplifythe Occupational Violence Risk Assessment tool

• The development of a peer support program ofspecially trained staff

• Revised promotional posters that personaliseoccupational violence and to focus on the respectfor staff

• Education and training of staff with state-widetraining and alignment to the occupational violencecompetency framework.

The South West HHS continues to make improvements to upgrade security, and we look forward to working with the Unit to further enhance the safety and security of our staff.


Innovative educationBundle of Rays has provided a new frontier in healthcare education and visited Roma on Friday 23 November to deliver their innovative program to nurses at South West HHS. Immersive, hands on interaction enabled learners to deconstruct anatomy and drift through physiology within a realistic, virtual 3-dimensional environment.

As technology advances and time becomes even more constrained for healthcare providers, the way education is delivered is also changing.

It is known that learners in healthcare report difficulty translating concept-based scientific knowledge into practice. VR and AR technology is changing this by demonstrating an ability to improve user performance in tasks such as spatial understanding, memorisation and training by allowing users to experience applications from a first-person perspective and to interact using natural techniques. Digital manipulation allows a user to concentrate and practice key tasks or investigate complex concepts.

This program, focused on clinical skills and findings to physical assessment and anatomical considerations through a virtual experience is hard to forget.

‘As technology advances and time

becomes even more constrained to healthcare

providers, the way education is delivered

also changing.’


New Roma Hospital Update December 2018

Piling works, which form the foundations of the new hospital, will be

50 per cent complete by Christmas.

646pilings

The in-ground trenching for the new hospital is also nearly complete.

50%complete

Stay up-to-date with the new Roma Hospital project 24/7Visit www.southwest.health.qld.gov.au and select the New Roma Hospital Project icon for all the latest news and information.

Updates are also posted on the health service Facebook page www.facebook.com/southwesthhs.

There are 646 pilings in total, including four for the crane which

will arrive early next year.

Nearly complete

The trenching is for inground services and once completed the base layer of concrete will be poured.

Nearly complete

50mmthick

This 50mm thick base layer is known as a blinding slab and will

protect the groundwork that’s been completed below it.

(L-R): Roma Hospital CAN representatives

Heather Geary and Amy Clark.

Check-out this brilliant shot of the construction site which a team member took from the air!

Spotlight on construction

Construction site


South West HHS Celebrating the Festive Season


Bungil Street

Bungil Street

St George Hospital

Charleville Hospital


Belinda Chiconi making an

appearence as Santa in the

Bungil St Roma office

Roma HospitalCunnamulla Hospital

Bungil Street

South West HHS Celebrating the Festive Season


Roma’s Nuriyn Centre

Surat MPHS

Charleville Recreation Dept Office

Mungindi MPHS

Bungil Street


2 Eyre Street

Charleville Hospital

Charleville Recreation

Dept Office

Surat MPHSBungil Street


From the South West HHS we wish you a safe and happy festive season.

Documents

South West Hospital and Health Service PULSE · Senior Leaders Forum 8 HOPE Wins 10 Graduation 10 EHPIC & SQRH Partnership 11 Occupational Violence 13 Mental Health Roundtable 13