Source: Canadean Top 10 International Brands July 2013 For
Heineken volumes, HEINEKEN Full Year Results 2012
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Ren Hooft Graafland (CFO) and Jean Franois van Boxmeer
(CEO)
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8 Increase Knowledge Asset utilisation Increase problem solving
capacity Reduce time to content and expertise Increase
organizational learning Stimulate local, regional, global peer
networking Develop and Inspire Collaborative Leadership Across
Geographical and Functional boundaries Support Governance and
continuous improvement Think and acts as ONE
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9 Increase Knowledge Asset utilisation Increase problem solving
capacity Reduce time to content and expertise Increase
organizational learning Stimulate local, regional, global peer
networking Develop and Inspire Collaborative Leadership Across
Geographical and Functional boundaries Support Governance and
continuous improvement Think and acts as ONE
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The Project Functional Design Governance definition
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Rules Functional Standards & Procedures Knowledge Items
& Good Practices Day-to day collaboration Experience
->Knowledge -> Content Top Down Bottom Up Across Geographical
and Functional Boundaries
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Top Down Bottom Up Across Geographical and Functional
Boundaries Live Demo!
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Global Who = Who Direct (synchronous) collaboration Daily
collaboration and content management Workflow Management
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Public and privileged content publication Common Taxonomy
(triangle concept) News and news wrap up Content evaluation
involving global expertise Content Feedback embedded in review
processes User, Content and Process Reporting Custom Feedback web
part per document sets Wiki Training pages Alerts on specific
Knowledge Domain and Document Type combination Focused Expert
Communication 1:1 Link between taxonomy and expertise HIT-Rate
Matrix Live Demo!
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Increase Knowledge Asset utilisation
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Global Community Leader(s) Global available Expertise (peer
networking)
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Improve!Keep! Proposed for Archive Promote! Review # HITS High
Low Content rating Low High Review
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Top Down Bottom Up Across Geographical and Functional
Boundaries
"... I appreciate the search function. ONE2Share is important;
it's the gateway to company Standards and Knowledge. Hendrik Jan
Visscher, Brewing Policy Manager
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"... well structured and easy to navigate. Our " chicken with
golden eggs" - a place of valuable knowledge. Maria Stoica, Quality
Manager, Romania
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The ONE location where Finance representatives globally can
find the necessary knowledge and expertise to execute their tasks
in line with the HEINEKEN standards Ewout de Vaere, Business
Consultant Finance Process Innovation
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Absolutely one great tool to share and learn Michael Manoly,
Packaging Manager Egypt
