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EAG & ICE SHOW SPECIAL I EDITION 09 NEWSLETTER FOR CUSTOMERS OF SOUNDNET Welcome customers. Just as the Mayans predicted an apocalypse, so to has the industry been focused on its woes in recent times – but we are still here in 2013, so lets think about the future! The bar market is still changing fast - and Soundnet is embracing that change. Pubs increasingly have their own broadband – so greater numbers will be able to make use of our online technologies; once these new features become embedded, they will bring much-needed savings and cashbox increases to operators. Soundnet has also looked closely at the service we offer our customers, from the very first contact and made changes to improve this experience wherever possible. Certainly, there has never been a better time to buy Sound Leisure jukes - with deals to be had on hardware and music - the longevity of the product can’t be bettered. Our upcoming developments will only enforce this fact. Make 2013 a reinvestment year - you shouldn’t concern yourself about the future of music. James Luck Director Soundnet has signed a ground-breaking deal with the Official Charts Company, making it the only jukebox music company in the UK providing the Official Singles Chart. Soundnet’s Simon Davis says: “The Official UK Chart has featured on our jukeboxes since 2006 and is hugely important to our customers, as 80% of tracks chosen on jukeboxes are chart and new releases. This new deal will only benefit customers and jukebox income.” Giles Jones, Head of Commercial at The Official Charts Company commented; “The UK singles market set a new record in 2012 with 188.6 million singles sold. We are delighted to renew and exclusively extend our agreement with Soundnet and significantly increase the reach of the Official Singles Chart to theconsumer through this key partnership.” A number of exciting features and services are to be launched by Soundnet over the coming months highlighting content and initiatives from the Official Charts Company. Soundnet’s jukebox data for 2012 revealed that 80% of jukebox income comes from chart based new releases, with the ‘Chart & New Releases’ category accounting for over a third of all searches. Customer demand for chart based new releases, combined with the firm’s unrivalled provision of back catalogue tracks will further strengthen Soundnet’s position as the UK’s leading jukebox music company. UNLIMITED VENUE FAVOURITES OFFICIAL SINGLES CHART ONLY WITH SOUNDNET Soundnet has now launched an unlimited Venue Favourites service so pubs can create a tailored playlist no matter how obscure. We can even include local acts, which can sometimes be very profitable – just send a web link or CD. This free service was previously limited to an additional 50 tracks per year and has always been popular with customers. Tony Garret at Essex Leisure was impressed, “For a beer festival, we ordered some German Oompah music and you supplied it in days. What an excellent service.” Contact us to arrange your Venue Favourite. Either email or fax us with the song list and jukebox number or simply phone if you are short on time.

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Page 1: Soundwaves Edition 9

EAG & ICE SHOW SPECIAL I EDITION 09

NEWSLETTER FOR CUSTOMERS OF SOUNDNET

Welcome

customers. Just as the Mayans predicted

an apocalypse, so to has the industry

been focused on its woes in recent times –

but we are still here in 2013, so lets think

about the future!

The bar market is still changing fast -

and Soundnet is embracing that change.

Pubs increasingly have their own broadband

– so greater numbers will be able to make

use of our online technologies; once these

new features become embedded, they will

bring much-needed savings and cashbox

increases to operators.

Soundnet has also looked closely at the

service we offer our customers, from the

very first contact and made changes to

improve this experience wherever possible.

Certainly, there has never been a better

time to buy Sound Leisure jukes - with

deals to be had on hardware and music

- the longevity of the product can’t be

bettered. Our upcoming developments

will only enforce this fact.

Make 2013 a reinvestment year -

you shouldn’t concern yourself about

the future of music.

James Luck Director

Soundnet has signed a ground-breaking

deal with the Official Charts Company,

making it the only jukebox music company

in the UK providing the Official Singles Chart.

Soundnet’s Simon Davis says: “The

Official UK Chart has featured on our

jukeboxes since 2006 and is hugely

important to our customers, as 80% of

tracks chosen on jukeboxes are chart and

new releases. This new deal will only

benefit customers and jukebox income.”

Giles Jones, Head of Commercial at The

Official Charts Company commented; “The

UK singles market set a new record in 2012

with 188.6 million singles sold. We are

delighted to renew and exclusively extend

our agreement with Soundnet and

significantly increase the reach of the

Official Singles Chart to theconsumer

through this key partnership.”

A number of exciting features and

services are to be launched by Soundnet

over the coming months highlighting

content and initiatives from the Official

Charts Company.

Soundnet’s jukebox data for 2012

revealed that 80% of jukebox income

comes from chart based new releases,

with the ‘Chart & New Releases’ category

accounting for over a third of all searches.

Customer demand for chart based new

releases, combined with the firm’s

unrivalled provision of back catalogue

tracks will further strengthen Soundnet’s

position as the UK’s leading jukebox

music company.

UNLIMITED VENUE FAVOURITES

OFFICIALSINGLESCHARTONLY WITHSOUNDNET

Soundnet has now launched an unlimited

Venue Favourites service so pubs can

create a tailored playlist no matter how

obscure. We can even include local acts,

which can sometimes be very profitable –

just send a web link or CD.

This free service was previously limited to

an additional 50 tracks per year and has

always been popular with customers.

Tony Garret at Essex Leisure was impressed,

“For a beer festival, we ordered some German

Oompah music and you supplied it in days.

What an excellent service.” Contact us to

arrange your Venue Favourite. Either email or

fax us with the song list and jukebox number

or simply phone if you are short on time.

OPWEBONLINEASSISTANCEAT A TOUCH

Page 2: Soundwaves Edition 9

A TALE OF TWO SHOWS…

The snow came down just before EAG making life difficult, particularly

for the team from Sound Leisure who had to make it down from

Leeds. But we got set up in the freezing cold and were very pleased

with the way the stand looked when the show opened on the Tuesday.

We had just signed the deal with The Official Charts Company (see

front page of this issue) before we arrived, so we had plenty to talk

to customers about. Sound Leisure also made the announcement

during the show that it had signed a landmark deal with Britvic Soft

Drinks for a series of Pepsi-themed VenueHubs. On top of that, the

number of scrobbles – paid for tracks that passed through the Last.

fm app – on Venue-Hub jukeboxes hit the one million mark over the

Christmas holidays.

As usual, Tuesday and Wednesday were the busiest of the three days.

The opening night party at The Fox organised by the EAG team was great.

In terms of new units sold, the EAG was a success for Sound

Leisure as they had some good interest in their Rockola CD juke

for home use. The successful roll out of digital jukeboxes over the

past 10 years means that on the whole operators are no longer

looking for new machines for new sites. With a few notable

exceptions operators are more interested in keeping their current

sites happy with the digital jukeboxes already installed before

they look for new machines. Which is where we can help!

It is Soundnet’s interest to help keep these jukeboxes as

profitable as possible.

So for us the EAG was more about supporting existing business and

helping operators make the most of what they already have. And

operators do like to talk about their jukeboxes! So yes, the EAG was

a success. We lost our voices, our feet hurt (a lot) but hopefully we

supported our customers.

EAG: Excel Jan 22-24, 2013

This was the first year that we attended both the EAG and the ICE

shows, which took place only two weeks apart at the same venue.

So it was with a slight feeling of déjà vu that we made our way

back to East London to set up our stand.

However, apart from the venue the two exhibitions had little in

common. Whereas many of the visitors to EAG are involved in the

UK arcade and amusements sector, ICE covers everything from pub

retail, through to casino, betting shops, online and mobile gambling

and sports betting and the visitors come from all over the world.

We welcomed a number of our pub retail customers to the

stand, which was very useful as we were able to show all the

new VenueHub features. We also had one of our V-Hub’s on the

Gamestec stand, which was situated on the huge Novomatic

Group of companies stand, one of the biggest at the show.

ICE Show: Excel Feb 5-7, 2013

Page 3: Soundwaves Edition 9

20KTHE MOST AFFORDABLE JUKEBOX PACKAGE EVER

NEW V-HUBFEATURESTO MAKEYOU MORE MONEY

DanceMeMAKE YOUR OWN MUSIC VIDEO!

We used EAG and ICE to show customers

a number of new features on the flagship

V-Hub jukebox. The Soundnet and Sound

Leisure teams have worked hard on a

new front end for V-Hub, simplifying the

selection process and making it easier for

customers to find tracks.

In addition to the new customer interface,

the latest software also allows engineers

to profile the front selection screen by

enabling or disabling features, such as

recommended tracks and the creation of

playlists. This will allow the V-Hub to be

sited in any venue, whatever the clientele.

As well as the V-Hub interface, we have

spent the past year looking at features to

enhance the jukebox take. Sound Leisure

has developed a “Countdown” feature

allowing the operator to set a parameter

monitoring paid plays on the machine. As a

result, V-Hub can be programmed to

automatically offer double credits if a coin

hasn’t been inserted for a specified amount

of time. This feature will automatically play

adverts and promote special offers.

This year’s EAG and ICE also saw Sound Leisure unveil several new software

features for the flexible V-Hub platform, with the innovative ‘DanceMe’ app

creating a real buzz with operators and retailers. Using V-Hub’s built in camera,

‘DanceMe’ enables a customer to capture a picture of their face which can then

be superimposed on to one of a number of animated dancing characters. The

personalised music video is then played on the VHub screen during playback of

the customer’s track and can also be shared with friends via social networks.

For those without a casino high roller’s

budget, we have created a low cost digital

jukebox package, which includes 20,000

tracks for just £27.50 a month. This attracted a

great deal of interest at both shows.

Combining all the most played tracks from

over 15,000 jukeboxes, the most popular

albums of the last five years and classic

tracks from various decades and genres, the

20,000 track list is compiled from play data

to provide sites with essential music at a

low price.

Our 20,000 service

is available for

the SoundWave

jukebox and

also for Starburst,

the most affordable

jukebox ever

produced by

the firm.

Offering four times the music of the Value

5,000 package, the cost for 20,000 is fixed

for two years following jukebox installation.

After this period the price reverts to a

standard £45 per month, at which point

users can choose to re-profile the jukebox to

the Value 5,000 song service and keep the

monthly cost at £27.50.

Says Soundnet’s Toby Hoyte: “This is a

ground breaking service – no other music

package like this is available. Having over

15,000 sites from which to analyse the

play data and years of experience means

we know what songs people want to

hear. The 20,000 package is ideal for sites

that want the latest hits, as well as classic

tracks and albums. The package offers a

comprehensive music service at a price

every site can afford.”

Page 4: Soundwaves Edition 9

MAKE THE MOST OF YOUR JUKEBOXESCALL US NOW ON020 7644 8888

SoundnetMaygrove House, 67 Maygrove Road, London NW6 2EGt: +44 (0)20 7644 8888f: +44 (0)20 7644 8889e: [email protected]

Founded in 2000, Soundnet specialise in bespoke music and video compilations that capture a brand’s unique personality.

From mainstream pop to hardcore rock, every programme is carefully compiled from our exclusive library of digital audio, video and karaoke tracks delivering atmosphere to your venue, inspiring the right customers to come back for more.

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Toby HoyteI have been working for Soundnet for 15 years and I know our business very well. In fact there are very few people who know more about jukeboxes in the UK than James or myself. I’d like to think I know most of my customers pretty well too. As many of you will know I am more than happy to get in the car and drive to you. I will always try and sort the best deal, do a favour, or whatever I can to ensure you make the most of your jukeboxes and get value for money from Soundnet. Call me now – I can almost guarantee I will be able to help you in some way. When not at work, I have a wife and two young kids and when not doing ‘dad things’ I like to ride and race mountain bikes. Twitter: @tobyhowww.facebook.com/toby.hoyteMob: 07970 229124Email: [email protected]

James LuckMy passion for pub music solutions goes back over 30yrs. Initially I joined the industry as an operator and then I joined the newly born Soundnet in 2000. Having operated jukes in large numbers, I appreciate the problems and pressures the operator faces. I have also worked closely with national and regional retailers so I understand the site/brand requirements and politics. If you need help to choose a music solution or have a jukebox issue to resolve on site, make sure to give me a call.

I love technology and am a fan boi of Apple. For my pains I am a season ticket holder at Northampton and a keen Arsenal fan.

I have a huge interest in films and music and have extensive DVD and album collections. Check out my blog!

Twitter: @cobbler1000Blog: sadmutherlucker.wordpress.comMob: 07836 233176Email: [email protected]

OPWeb puts operators in control,

allowing them to make operational

decisions remotely - saving time and

money by avoiding engineer visits.

Contact Soundnet for your User Name

and Password to access your personalised

Opweb page on the Soundnet website.

Features include

• Make changes from your pc - change

price of play, adjust BGM timers,

manage income, reboot machine etc

• Income – see how much cash your

jukebox is taking and has taken

• On / Off time – check when and if

your jukeboxes are switched on or off

• Play data – see what songs are being

picked on your jukeboxes

• Music updates – check your jukebox

has the latest releases from Soundnet

• Music profile – ensure the right music

profile is set-up on your jukebox

Getting your Milestones In Music and

V-Hub jukeboxes online is now easier

than ever. Connect either via direct cable

connection or by wifi. Contact us now

for information.

MOST PLAYEDTRACKSOF2012

Artist Track Carly Rae Jepsen Call Me MaybeGotye Somebody That I Used To KnowDavid Guetta feat. Sia Titanium Nicki Minaj StarshipsFlo Rida WhistleFun We Are YoungFlo Rida feat. Sia Wild OnesPSY Gangnam StyleRudimental feat. John Newman Feel The LoveEmeli Sandé Next To Me

OPWEBONLINEASSISTANCEAT A TOUCH