SoundPoint IP 560 Customer Presentation

SoundPoint IP 560 Customer Presentation

December, 2007

2Polycom Confidential Information

Table of Contents

Business Needs for SoundPoint IP 560

Product Value Proposition

Features and Benefits

Application Targets

Interoperability

Product Family Positioning

Success Story


Business Needs for SoundPoint IP 560

GigE adoption is accelerating on the network edge GigE is widely adopted in larger enterprises today GigE will become dominant in SMBs in the next 2-3 yrs

VoIP endpoints must support GigE to eliminate the network

bottleneck between the edge switch and the PC

HD Voice is becoming the new standard for business telephony

Organizations need to futureproof their VoIP endpoints Today’s phones are expected to work on GigE & wideband audio

networks tomorrow Non-GigE & narrowband phones bought now will be outdated

well before depreciation


SoundPoint IP 560 Value Proposition

What is SoundPoint IP 560? A futureproof desktop phone that combines:

– Open, standards-based SIP

– Gigabit Ethernet

– Unrivaled Polycom HD Voice experience

Value proposition The SoundPoint IP 560 is the ideal futureproof solution for

enterprises requiring the best calling experience and are either deploying or considering deploying productivity-enhancing applications enabled by a high-bandwidth GigE network infrastructure.


Benefits

Top benefitsFutureproofs investment in VoIP endpointsEliminates network bottlenecksDelivers the best calling experienceEases provisioning and management


Key Features

4 lines with GigE support

Polycom HD Voice for all audio paths Full-duplex speakerphone Handset Headset port

Backlit grayscale 320 x 160 pixel LCD Adjustable backlighting Support for Asian characters

Built-in IEEE 802.3af PoE support

XHTML micro browser


More Features

Basic Place/answer/end a call Redial Speed dial Call hold Transfer Forward 3-way local conferencing Distinctive call treatment Do-not-disturb Call lists (missed, placed,

received) Local contact directory

Advanced Shared call / bridged line

appearance Flexible line appearance

– Multiple keys per line Presence / text messaging /

buddy lists Busy lamp field (BLF)


Application Targets

Office workers that

conduct a medium-

to-high volume of

calls and require

advanced features Managers Professionals

– Lawyers– Doctors– Architects– Engineers– S/W developers


Unrivaled Certified InteroperabilityApplication / Feature Server Partners (Hosted VoIP)

T Systems

IP PBX Partners (Premised-Based VoIP)

Open Source


SP IP 301 SP IP 330 SP IP 430

SP IP 501

SP IP 550

SP IP 650

Attendant Console Based on IP 601 / 650

• Common areas• Dorm room / hospital• Wall-mounted deployment

• Cubicle• Call center

• Cubicle• Call center

• Office

• Manager’s / professional’s

office

• Exec’s office

• Small-to-medium-sized conf. rooms

• Attendant’s desk

ME

DIU

M

HE

AV

YV

ER

Y H

EA

VY

Positioning Matrix For SoundPoint IP FamilyL

IGH

T

SP IP 320 SS IP 4000

ENTRY-LEVEL MID-RANGE PERFORMANCE CONFERENCEFEATURE SET ATTENDANT

CA

LL

TR

AF

FIC

*

SP IP 560

• Manager’s / professional’s

office


Case Study

• Customer: Manatron, Inc• Industry: Software Applications Development• Call Control Platform: Interactive Intelligence • The Need: Geographically distributed software developers need

high-bandwidth network to move large amounts of data while communicating in best possible voice quality and clarity

• The Solution: Polycom SoundPoint IP 560• The Results:

• Enhanced workforce productivity• Faster services to customers

• Why Polycom • “We chose Polycom SoundPoint IP 560 because it was the

best SIP phone with universal interoperability, GigE support, and the amazing Polycom HD Voice.”

- Mat Greener, Senior Director of IT, Manatron, Inc.


Documents

SoundPoint IP 560 Customer Presentation