Sound Point IP301 UserGuide SIP3 0 Eng Rev D

8/3/2019 Sound Point IP301 UserGuide SIP3 0 Eng Rev D

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User GuideSoundPointIP 301 SIP 3.0

USERGUIDE

SoundPoint

IP

301

SIP

December, 2007


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Contents

Introduction. 1

Parts.List. 1

Installing.SoundPoint.IP.301.SIP. 2Connecting Network and Power Source ................................2Connecting the Handset and Optional Headset ....................3Attaching the Base .................................................................3

Features. 4

Key.Descriptions. 5

Using.SoundPoint.IP.301.SIP. 6Placing a Call ........................................................................6Answering a Call ....................................................................7Call Hold and Resume ...........................................................7Multiple Calls on Hold ............................................................7

Microphone Mute ...................................................................7General Key Use ...................................................................8Local Conferencing ................................................................8Splitting a Conference ...........................................................8Transferring a Call .................................................................9Call Timer ...............................................................................9Ending a Call .........................................................................9Redial ...................................................................................10

Call Forwarding ....................................................................10Volume Adjustment ..............................................................10Do Not Disturb .....................................................................11Time and Date .....................................................................11Headset Memory Mode ....................................................... 11Headset Hookswitch ............................................................11Display Contrast ..................................................................12Ring Type .............................................................................12

Call Lists ..............................................................................12Contact Directory .................................................................13Speed Dial ...........................................................................15Multiple Lines .......................................................................15Multiple Keys Per Line .........................................................16Multiple Call Appearances ...................................................16


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Shared Lines ........................................................................16Voice Mail ............................................................................17Distinctive Ringing / Call Treatment .....................................17Phone Reboot ......................................................................18

Optional.Features. 18Text Messaging ....................................................................18Presence / Status / Buddy Lists ...........................................19

Troubleshooting. 21

Safety.and.Compliance. 23Part 15 Rules .......................................................................23Class B Digital Device or Peripheral ....................................23Modifcations ........................................................................23Installation Instructions ........................................................23Plug Acts as Disconnect Device ..........................................23Industry Canada (IC) ...........................................................24

CE and VCCI Mark ..............................................................24

Polycom.Limited.Warranty.and.Limitation.Liability. 24

Exclusions. 25

Warranty.Exclusive. 25

Service.Agreements. 25

Limitations.of.Liability. 25

Disclaimer. 26

Governing.Law. 26

Copyright.Notice. 26


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1

Thank you or choosing the SoundPoint

IP 301 SIP. This unit provides business

telephony eatures and unctions such as

Multiple Call Appearances, Call Hold,Transer, and Conerence over an IP

network. In this User Guide you will nd

everything you need to quickly use your

new phone. Be sure to veriy with your

system administrator that your network

is prepared or conguring your Sound-

Point IP 301 SIP phone. As well, be

sure to read the Parts List and the SaetyNotices section in this guide beore you

set up and use the SoundPoint IP 301 SIP

phone.

Introduction

Parts.List

The ollowing items are included in your

SoundPoint IP 301 SIP package. Check

this list beore installation to ensure that

you have received each item. I you are

missing any items, please contact your

system administrator.

Polycom SoundPoint IP 301 SIP

Handset & Handset Cord

Network / Power Cable

Power Adapter(specifcation varies accordingto country)

Phone Base

Quick Start Guide

1 3

54 6

87 9

0*

ABC

2DEF

MNOJKLGHI

TUV WXYZ

OPER

PQRS

Hold

Menu

Redial

DoNotDisturb

For SoundPoint

301, the power adapter is not

included in the PoE bundle. See your system

administrator i you require one.


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2

Installing.SoundPoint.IP.301.SIP

This section provides basic installation

instructions and inormation or obtaining

the best perormance with the Sound-

Point IP 301 SIP phone. I you require

additional inormation or assistance with

your new phone, please contact your sys-

tem administrator.

The SoundPoint IP 301 SIP User Guide

includes regulatory compliance inorma-

tion that your system administrator should

review and can also be ound at: www.

polycom.com

Connecting Network and Power Source

AC Power Option

Power over Ethernet (PoE) Option

CiscoCatalyst In-Line

Power Switch

IEEE 802.3af compliantIn-Line Power switch

Connect the supplied Network Cable

between the LAN jack on the phone and

the LAN port on the wall or hub/switch

device port. Connect the DC plug o the

AC wall adapter into the supplied LAN

cable as shown.

Using an Inline Power Cable (optional acces-

sory rom Polycom), the phone can be alter-

nately powered rom a Power over Ethernet

(PoE) compliant switch or hub. Inline PowerCables exist or both IEEE 802.3a and Cisco

pre-standard PoE options. Plug the keyed end

o the Inline Power Cable into the LAN jack

on the phone and the other end to an available

port on the POE switch or hub.

Cisco In-Line PowerCable

(Part No. 2200-11014-002 Rev A)

OR

IEEE 802.3af In-LinePower Cable(Part No. 2200-11077-002 Rev A)


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3

Connecting the Handset and Optional Headset

Attaching the Base

(Optional)

1. Connect the short straight end

o the phone cord to the handset

and the corresponding longer

straight end o the cord to the

handset jack on the back o thephone.

2. Connect the headset (optional

accessory) to the headset jack on

the back o the phone.

1. Place all cords in the recessed area

above the modular jacks as shown.

2. Align the two protrusions on the

bracket with their corresponding

holes in the phone and snap them to-

gether to lock the base to the phone.

For inormation on headsets,

please visit www.polycom.com

and choose the Support link.


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4

1 3

54 6

87 9

0*

ABC

2DEF

MNOJKLGHI

TUV WXYZ

OPER

PQRS

Hold

Menu

Redial

Do Not Disturb

1 3

54 6

87 9

0*

ABC

2DEF

MNOJKLGHI

TUV WXYZ

OPER

PQRS

Hold

Menu

Redial

Do Not Disturb

Line/Speed Dial KeysUse these keys to activate up totwo lines or one line and a speeddial that can be assigned to yourphone.

Microphone Mute

HeadsetFeature KeysAccess important eatures usingthese keys.

Hold

Hookswitch

SpeakerFor ringer andhands-ree audiooutput.

IndicatorThis will alert you toincoming calls, newmessages, and otherevents.

CharacterDisplayShows inormationabout calls, messages,sot keys, time, date,

and other relevantdata.

Display Control KeysUse the arrow keys to scrollthrough the displayed inormation.

Soft KeysThe screen will displaylabels or these keys, toidentiy their context-sensi-tive unctions.

Volume KeysUse these to adjust the volume o thehandset, headset, speaker, and ringer.

Features

Dial PadThese 12 keys provide the 10digits, alphabetic and specialcharacters available in context

sensitive applications.


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5

Feature Key Description

Mutes audio transmission locally during calls.

Allows you to place and receive calls through an optionally con-

nected headset.

Line or Speed Dial keys.

Scrolls through menu options.

Scrolls through menu options.

Menu

Access local and server eatures.

Do Not DisturbCancels ringing and directs incoming calls to your Voice Mail (i

supported).

Redial Dials last connected party rom the phone.

Hold

Hold

Places current active call in Hold state.

Sot keys to select rom various context-sensitive options.

Volume keys to adjusts audio and ringer volume.

Dial PadGeneral dialing and alphanumeric entry (including special charac-

ters).

Key.Descriptions


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7

Answering a Call

Using the Handset:

Pick up the handset.

Using Listen Mode:

Press the Answer sot key or the line key( ).

Using the Headset:

Pressing will answer the call

through an optionally connected

headset. I headset memory mode is

enabled, pressing the line key ( )will do the same.

In all cases, the active call will appear

on the display showing call duration and

destination.

Call Hold and Resume

During a call, press Hold

Hold

or the Hold sot key.The call will be placed on hold and this will

be indicated on the display. Press the Resumesot key to retrieve the call.

Multiple Calls on Hold

Incoming calls may be ignored by pressing

the Reject sot key or Do Not Disturb during ring-

ing. Note that Do Not Disturb stays active

when the call is dropped and will remain

so until toggled o.

I multiple calls are on hold on a single linekey, use the arrow keys to switch between

the calls then press the Resume sot key toretrieve the desired call. I more than two

calls are on hold on a single key, an indica-

tion will appear on the display, or example

2/3 shows that this is the second call out

o three calls.

I calls are on hold on more than one linekey, the details o the calls on any line key

can be viewed by pressing that line key and

holding it down or a ew seconds. I a line

key is pressed briefy, the rst call on hold

on that line key will be retrieved.

Microphone Mute

During a call, press . The LED on the

phone lights up and a fashing microphone

on the display indicates that the other party

(parties) cannot hear you.

Microphone Mute applies to handset and

headset modes. You can still hear all other

parties while Mute is enabled.

To turn o Microphone Mute, press

again.

When your SoundPoint IP 500/501 phone

is confgured or silent ring, press the ring-

ing Line key or the Answer sot key and you

will answer the call. I your handset is o

hook, the call is routed to the handset. I

your handset is on hook, the call is routed

to the speaker.

I Handsree mode disabled appears

on the graphic display ater you press the

speakerphone key, your system adminis-

trator has disabled the speakerphone on

your phone.


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8

General Key Use

To navigate through menus and to enter data, these are useul tips:

1. Use and or the

Next and Prev sot keys to scroll

through lists. In some lists the *

and #

keys can be used as Page

Up and Page Down.

2. Many sot keys can only be ac-

cessed by pressing the More sot key.

3. Press Menu

to exit rom any

menu.

4. To enter text using the dial pad,

press the number keys one or more

times. For example, or A press

2 and or C press 222. When

in text entry mode the display title

will show whether keys will gener-

ate numbers (1), upper-case (A) orlower-case (a) characters and the1/A/a sot key can change this.

Local Conferencing

You can create a conerence with two other parties

using the phones local conerencing eature.

1. Place a call to the rst party.

2. Press the Conf sot key to obtain anew line (the active call is placed

on hold).

3. Dial the number o the second party

or use the arrow keys to access

speed dial numbers or the missed

call list, or use the Features menu to

access placed and received call lists.

From one o these lists press the Dialsot key.

4. When the second party answers,

press the Conf sot key again to joinall parties in the conerence, or

press the Split sot key to put the rstcall on hold and keep the second

call as the active call.

A conerence may be created at any time

between an active call and a call which is

on hold (on the same line) by pressing the

Join sot key.

Splitting a Conference

Ending the call on the conerence originators

phone will not end the conerence; the other

two parties can continue to talk

When a conerence has been established,

a Split sot key is available. Pressing thiskey will split the conerence into two calls

on hold.


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9

Transferring a Call

A blind transer (without consulta-

tion) can also be supported by press-

ing the Blind sot key.

1. During a call, press the Trnsfr sotkey (the active call is placed on

hold).

2. Dial the number to which you want

to transer the call or use the arrowkeys to access speed dial numbers

or the missed call list, or use the

Features menu to access placed and

received call lists. From one o

these lists press the Dial sot key.

3. Press the Trnsfr sot key again orhang up to complete the transer.

This can be done as soon as the

ringback sound is heard or you can

wait until the third party answers

and talk to them beore completing

the transer. Press the Split sot keyto put the rst call on hold and keep

the second call as the active call.

Transer may be cancelled during estab-

lishment by pressing the Cancel sot key.The original call is resumed.

Call Timer

Call progress on an active call is monitored

through a local call timer. This is visible

within the active call window on the display.

Ending a Call

Press the EndCall sot key.

OR

Replace the handset, or press i in Head-

set Mode.

Redial

Press Redial

to dial the last call placed

rom your phone.

To redial another previously dialed number,

press the Menu sot key, and select Features,Call Lists, then Placed Calls.

You will see a list o previously placed calls.

Choose the number you wish to redial and

press Dial.


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10

You can congure your phone so that all

incoming calls are forwarded to another

party (known as static forwarding). You

can also forward calls while the phone is

ringing (known as dynamic forwarding).

All incoming calls can be forwarded to

another party while Do Not Disturb is

enabled on your phone. For more informa-

tion, contact your system administrator.

Call Forwarding

Call forwarding is not available on shared

lines.

This feature is local to the phone, and may

be overridden by call server settings.

For more information, contact your system

administrator.

Static Forwarding

To enable call forwarding to another

party:

1. Press Menu

and selectFeatures

andForward,

OR press the Fwd soft key from theidle display.

2. (Optional) If multiple lines are in

use, select which line to forward

form the list using and .

3. Using and , select the for-warding type you want to change

and then press the Select soft key.The options are:

Always - For all incoming calls.

No Answer- If you do not

answer an incoming call.

Busy - When you are already in a

call.

4. Depending on your selection:

If you selectAlways, enter a

number to foraward all incoming

call to.

If you selectNo Answer, enter a

number to forward all unanswered

incoming calls to and how many

rings to wait before forwarding.

If you selectBusy, enter a num-

ber to forward all future incoming

calls to when you are already in

another call.

Dynamic Forwarding

To forward an incoming call to another

party:

1. With the phone ringing, press the

Fwd soft key.2. Enter a number to forward the

incoming call to.

3. SelectEnable.

The incoming call is forwarded to

the other party. If call forwarding is

disabled, all future calls will not be

forwarded and forwarding will remain

disabled.

Volume Adjustment

Press the volume keys to adjust receiver

volume during a call. Pressing these keys in

idle state adjusts the ringer volume.

To conorm to regulatory requir-

ments, handset and headset volume

will return to a preset level ater each

call. Hands-ree volume settings will

be maintained across calls.


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11

1. Press Menu

.

2. Select Settings ollowed byBasic,

Preerences, Time & Date;

3. Select romDate Format, Time For-

mat, Clock OrderorEnable/Disable.

4. Scroll through the options via the up

and down arrow keys.

5. Press Select to conrm and Menu

to return directly to the idle display.

Do Not Disturb

Press Do Not Disturb to prevent the phone rom

ringing on incoming calls. A fashing icon

and text on the display indicates that Do Not

Disturb is on.

Calls received while Do Not Disturb is

enabled are logged in theMissed Call list.

To turn o Do Not Disturb, press Do Not Disturb

again.

Time and Date

Time and Date is clearly displayed on the

SoundPoint

IP 301 SIP phone. I thephone cannot obtain a time and date rom

the server, the display will fash. Contact

your system administrator i either time or

date is incorrect. You have control over the

ormat o the display and can turn it o.

Select options which are right or you as

ollows:

Headset Memory Mode

As an option, the headset can be perma-

nently enabled. This is especially useul or

regular headset users.

To do this:

1. Press Menu

.

2. Select Settings ollowed byBasic,

Preerences, Headset Memory.3. Use the up or down arrows and Select

sot key to enable Headset Memory

Mode.

4. Press Menu

to return directly to

the main menu.

(Optional) I multiple lines are in use, Do

Not Disturb can be set on a line-by-line

basis. Contact your system administrator

or urther details. When Do Not Disturb

is enabled or a particular line, this isindicated by a fashing X beside the

line indicator on the display.

Subsequent calls to or rom this phone

using the headset will activate a fashing

headset icon on the display. Pressing the

line keys or Answer sot key to receive acall will now connect to the users head-

set automatically.

Repeat steps 1-3 and select Disable to turnHeadset Memory Mode o.

Headset Hookswitch

This eature enables electronic hookswitch

support.

To select a headset that supports electronic

hookswitch:

1. Press Menu

.

2. Select Settings > Basic > Preer-

ences > Headset > Analog Headset

Mode.

3. Use or to select your head-

set and press the Select sot key.


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13

Contact Directory

To add or edit a contact:

1. Press Conference

Directories

and select Contact

Directory.

2. Press Add to enter another contactinto the phones database or high-

light an existing entry then press

Edit.3. Enter rst and/or last name rom

the keypad. Press the 1/A/asotkey to select between numeric and

upper/lower case alphanumeric

modes. Press the Encoding sot key

to access special characters in otherlanguages.

4. Enter the Contact number. This

is a required eld and it must be

unique (not already in the direc-

tory).

5. Speed Dial Index, Ring Type and

Divert Contact may be let blank.

6. Use and to switch between

Enabled and Disabled settings or

the last our elds.

7. Press Save to conrm or Cancel toabandon the changes then press Exitto return to the idle display.

Contacts can be easily added rom

Call Lists. See Call Lists or

more inormation.

You may have read access to portions o

your corporate directory through your

phone. The contacts that you can see aredetermined by your system administrator.

You can add contacts rom the corporate

directory to your local contact directory

In addition to a directory o missed,

placed, or received calls, large number

o contacts in your phones local contact

directory. Contact your system administra-

tor or the exact number.

You can dial or search or a contact in this

directory. You may be able to add, edit,

and delete contacts.

To search for a particular contact:

1. Press More and then Search rom theContact Directory menu.

2. Using the dial pad, enter the rst

ew characters or First or Lastnames.

3. Press Search to search or contacts.4. Successul matches can be dialed

rom the resulting screen.


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15

Speed Dial

Pre-assigned numbers can be associated with

speed dial entries or rapid automated dialing.

Speed Dial entries are consecutively placed

next to assigned line keys on the phone. When

a new entry is added to the Contact List, itis automatically assigned the next available

speed dial index.

To change a Speed Dial assignment:

1. Press Menu

, select Features and

Contact List. Scroll to the desired

entry and press Edit,OR press and hold the line key which

already has a speed dial number as-signed to it. That contact in the list

will automatically be displayed.

2. Delete the Speed Dial Index

number using the and

then the Delete sot keys.3. I desired, enter a new speed

dial index.

4. Press Save and Exit to return tothe idle display.

Multiple Lines

Your SoundPoint IP 301 SIP can support

up to two lines, each associated with its own

line key. Lines can be congured or private

or shared lines.

Typically, the top-most line key is reserved

or the principal directory number o the

phone. Depending on how your phone is

congured, the display could resemble one

o the screens shown:


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16

Multiple Keys Per Line

A line on the phone can be congured to

have two line keys associated with it. I

this is the case, the display could look

something like this:

Incoming calls to this line will be dis-

tributed evenly among the two available

keys. Similarly, outgoing calls will be

distributed.

Multiple Call Appearances

Each line on the phone can be congured to

have one or more call appearances. More

than one call appearance is useul i there is

an active call and an incoming call arrives

on the same line. In the example shown,

there is in an outbound call with Bob Smith.The second gure shows an incoming call

rom Jim Green. To answer this incoming

call, put the original call on Hold or press

the key to access the new call. Sot

key labels will be updated on the display

with these options:

1. Answer this incoming call.2. Reject the second incoming call.

3. Forwrd the incoming call to anotherextension.

Answering the incoming call places the

original on Hold and rereshes the sot key

labels as indicated (last gure).

I more than one call appearance is in use,

one will appear on the display and the total

number will be indicated by a counter at thetop right corner o the display. For example,

2/3 indicates that the call on the display is

the second one out o a total o three.

A user can also place another

outbound call on the same rst line.

Press Hold during the rst call andpress NewCall to obtain dial tone ora second call.

Shared Lines

The phone supports shared lines*. I two

phones share a line, an incoming call to that

number will cause both phones to ring. Thecall can be answered on either phone but not

both.

The shared line icon changes to a moving icon

when the line is in use remotely.

Calls on shared lines can be transerred, put on

hold, or added to a conerence.

*Shared lines are an optional

eature confgured on the

server and may not be sup-

ported on your particular

system. Contact your system

administrator to fnd out.


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17

Voice MailReceived messages will be indicated by a

fashing Message Waiting Indicator LED

on the ront o the phone and optionally a

visual notication on the display.

Individual line indicators refect voicemessages let on that line (useul i mul-

tiple lines are in use).

A stutter dial tone in place o normal dial

tone is used to indicate that one or more

voice messages are waiting at the message

center.

To listen to voice messages:

1. Press Menu

and select Fea-

tures, Messages*,.

2. (Optional) I multiple lines are in

use, select rom which line mes-sages are to be retrieved.

3. Display indicates number o mes-

sages and their importance. Press

Connect to initiate retrieval rom theMessage Center,

OR

Press Clear to turn o the fashingLED without listening to messages.

4. Follow voice prompts to listen to

messages.

Distinctive Ringing / Call

Treatment

You can set distinctive incoming ringing

tones or contacts in their local directory.

This allows identication o a contact by aspecic ring tone.

To set a distinctive ring or a local contact:

1. Press Menu

, select Features,

Contact List.

2. Using the arrow keys, scroll through

the directory to choose a contact.

3. Press Edit and scroll down using the

Next sot key toRing Type.4. Enter a number corresponding to

one o the ring types available (press

then the Deletesot key toremove an existing value).

5. Press the Save sot key or Cancel toabandon the change.

Incoming calls rom this contact

will now have the distinctive

ringing pattern applied.

See Ring Type in this guide or urther

details.

*Voice Mail is an optional eature confgured

on the server and may not be supported on your

particular system. Contact your system adminis-

trator to fnd out.

Screen options may vary with server-based

application. Voice Mail can be accessed with a

single key press. Contact your system adminis-

trator to confgure this option.

This eature is local to the phone,

and may be over-ridden by server

settings. Contact your system

administrator or more details.


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18

Text Messaging

You can send and receive Text messages

on your phone. SIP Instant (Text) Mes-

saging is supported in real-time. Received

messages will be indicated by a fashingMessage Waiting Indicator LED on the

ront o the phone and optionally a visual

notication on the display.

1 3

54 6

87 9

0*

ABC

2DEF

MNOJKLGHI

TUV WXYZ

OPER

PQRS

Hold

Menu

Redial

Do Not Disturb

Optional.Features

In the case o problems, it may be possible to restore normal operation o your phone

without rebooting. Contact your system administrator beore attempting to reboot the

phone.

To read text messages:

1. Press Menu

and select Fea-

tures, Messages, Instant Messages,

OR

Press the InstMsg sot key to read a

message just received.2. (Optional) I multiple lines are in

use, select rom which line mes-

sages are to be retrieved.

3. Messages appear rst to last in sent

order.

4. Press the Next or Prev sot keys tocycle through messages in order.

Phone Reboot

Periodically, the phone may require a user

reboot. Reasons or this include accepting a

new conguration or new sotware.

There are two ways to reboot the phone:Simultaneously press and hold the

Do Not Disturb, Hold, and Volume

keys (highlighted in the gure) or

more than 3 seconds

Press Menu

and select Settings,

Advanced, Restart Phone (the user

password is required to access this

menu).

The reboot process will begin and is com-

plete when the idle display is shown.


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19

Presence / Status / Buddy Lists

The phone combines interactive message

services and status monitoring to comple-

ment a traditional messaging application

such as email.

Live interaction within a pool o phones is

possible by monitoring the presence o

the parties involved.

Each phone can watch the status o up

to eight other phones. These other phones

orm the Buddy List. The status o bud-

dies is displayed and updated in real time.

Each phone can also be watched by up

to eight other phones.

To add or delete a contact from your buddy list, or block a contact:

1. Press Menu

, select Features,Con-

tact List.

2. Using the arrow keys, scroll through the

directory to choose a contact.

3. Press Edit and scroll down using the Nextsot key to the Watch Buddy orBlock

Buddy elds.

4. Use the arrow keysor theChange sotkey to switch between Enabled or Dis-

abled status.

5. Press the Save sot key or Cancel to aban-don the change.

The gures show a typical Buddy

Status screen display o monitored

phones and a My Status display.

1. Press Menu

and select Fea-

tures, Messages, Instant Messages.

2. (Optional) I multiple lines are in

use, rst select rom which line to

send the message.3. Press the New sot key.4. Enter the desired extension or SIP

URL. Press the 1/A/a sot keyto alternate between numeric and

upper/lower case alphanumeric

modes.

5. Press the Select sot key to chooserom various pre-scripted short

messages.

OR

Press Edit to compose a custommessage. Use dial pad keys to

cycle through the character set.

Use keys 1, *, 0, and # to select

special characters.

6. Press Send when nished.

To send a text message:


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20

To view and change Presence settings:

1. Press Menu

and select Features

and Presence.

2. ChooseMy Status to change your

own status.3. ChooseBuddy Status to monitor the

status o the contacts within your

buddy list.

4. Choose Privacy Listto see which

phones are allowed to watch your

phone abd which phones are blocked

rom watching your phone.

1. Press the Buddies sot key on theidle display to get to the Buddy

Status screen or press

Menu

and select Features, Presence,

Buddy Status.

2. Press More.3. Press Add.4. Enter the number o the buddy, or

example, 7778.

5. Press Submit.

I the buddy is added successully, you

are able to scroll to it on the Buddy Status

screen.

Any contacts added through the buddy list

will appear in as a contact in Microsot

Oce Communicator and Windows

Messenger.

To add a contact in the buddy list:

Your phone can be congured to work with Microsot Oce Live Communications

Server and communicate with others using Microsot Oce Communicator and

Windows Messenger. Contact your system administrator to nd out.


24/31


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22

No Audio on Headset

Veriy correct connections:

Ensure the headset is plugged into

the jack marked Headset at the rear

o the phone.

Ensure the headset amplier (i

present) is turned on and/or the

volume is correctly adjusted.

Ensure the headset amplier (i

present) is turned on and/or the

volume is correctly adjusted.

No Response from Feature Key Presses

Veriy phone is in active state:

Make a call to the phone to check

or inbound call display and ring-

ing as normal. I successul, try to

press eature keys within the call to

access Directory or Buddy Status

or example.

PressMenu

ollowed by StatusandLines to conrm line is actively

registered to the server.

Reboot the phone to attempt re-

registration to the server.

Display shows Network Link is Down

Veriy LAN cable is properly connected:

Check termination at the switch or

hub (urthest end o the cable rom

the phone).

Check that the switch or hub is

operational (fashing link/status

lights) or contact your system

administrator.

Press Menu

ollowed by Status

and Network. Scroll down to veriy

LAN port is Active.

Reboot the phone to attempt re-

registration with the server.


26/31

23

Modifcations

In accordance with Part 15 o the FCC

Rules, the user is cautioned that any chang-

es or modications not expressly approved

Part 15 Rules

This device is compliant with Part 15 o the

FCC Rules. Operation is subject to the ol-

lowing two conditions:

1. This device may not cause harmul

intererence, and

Class B Digital Device or Peripheral

Note: This equipment is tested and com-

plies with the limits or a Class B digital

device, pursuant to Part 15 o the FCC

Rules. These limits are designed to provide

reasonable protection against harmul

intererence in a residential installation.

This equipment generates, uses, and can

radiate radio requency energy and, i not

installed and used in accordance with the

instructions, may cause harmul interer-

ence to radio communications. However,

there is no guarantee that intererence will

not occur in a particular installation. I this

equipment does cause harmul intererence

to radio or television reception, which can

be determined by turning the equipment o

2. This device must accept any

intererences received, including

intererence that may cause unde-

sired operation.

by Polycom, Inc. could void the users

authority to operate the equipment.

Installation Instructions

Installation must be perormed in accor-

dance with all relevant national wiring rules.

LInstallation doit tre excute conor-

mment tous les rglements nationaux

applicable au flage lectrique.

Safety.and.Compliance

and on, the user is encouraged to try to

correct the intererence by one or more o

the ollowing measures:

1. Reorient or relocate the receiving

antenna.

2. Increase the separation between

the equipment and receiver.

3. Connect the equipment into an

outlet on a circuit dierent rom

that to which the receiver is con-

nected.

4. Consult the dealer or an experi-ence radio/TV technician or help.

Plugs Acts as Disconnect

Device

The socket outlet to which this apparatus

is connected must be installed near the

equipment and must always be readily

accessible.

La prise lectrique laquelle lappareil


27/31

24

est branch doit tre installe prs de

lquipement et doit toujours tre acilement

accessible.Industry Canada (IC)

This Class [B] digital apparatus complies

with Canadian ICES-003.

Cet appareil numrique de la classe [B] estconorme la norme NMB-003 du Canada.

CE and VCCI Mark

This SoundPoint IP 301 SIP is marked

with the CE mark. This mark indicates

compliance with EEC directories 89/336/

EEC and 73/23/EEC.

A ull copy o the Declaration o Conor-

mity can be obtained rom Polycom Ltd.,

270 Bath Road, Slough, Berkshire, SL1

4DX, UK.

LIMITED WARRANTY. Polycom war-

rants to the end user (Customer) that this

product is expected to be ree rom deects

in workmanship and materials, undernormal use and service, or one year rom

the date o purchase rom Polycom or its

authorized reseller.

Polycoms sole obligation under this ex-

press warranty is at Polycoms option and

expense, to repair the deective product

or part, deliver to Customer an equivalent

product or part to replace the deective

item, or i neither o the two oregoing

options are reasonably available, Polycom

may, on its sole discretion, reund to

Customer the purchase price paid or

the deective product. All products that

are replaced will become the property o

Polycom. Replacement products or parts

may be new or reconditioned.

Polycom is expected to warrant any

replaced or repaired product or part or

ninety (90) days rom shipment, or theremainder o the initial warranty period,

whichever is longer.

Products returned to Polycom must be

sent prepaid and packaged appropriately

or sae shipment, and it is recommended

that they be insured or sent by a method

that provides or tracking o the package.

Responsibility or loss or damage does not

transer to Polycom until the returned itemis received by Polycom. The repaired or

replaced item will be shipped to Customer,

at Polycoms expense, not later than thirty

Polycom.Limited.Warranty.and.Limitation.Liability


28/31


29/31

26

THE SALE, INSTALLATION, MAIN-

TENANCE, USE, PERFORMANCE,

FAILURE, OR INTERRUPTION OF

ITS PRODUCTS, EVEN IF POLYCOM

OR ITS AUTHORIZED RESELLER

HAS BEEN ADVISED OF THE POS-

SIBILITY OF SUCH DAMAGES, AND

LIMITS ITS LIABILITY TO REPAIR,

REPLACEMENT, OR REFUND OF THE

PURCHASE PRICE PAID, AT POLY-

COMS OPTION. THIS DISCLAIMER

OF LIABILITY FOR DAMAGES WILL

NOT BE AFFECTED IF ANY REMEDY

PROVIDED HEREIN SHALL FAIL OF

ITS ESSENTIAL PURPOSE.

Some countries, states, or provinces do

not allow the exclusion or limitation o

implied warranties or the limitation o

incidental or consequential damages or

certain products supplied to consumers,

or the limitation o liability or personal

injury, so the above limitations and exclu-

sions may be limited in their application to

you. When the implied warranties are not

allowed to be excluded in their entirety,they will be limited to the duration o the

applicable written warranty. This warranty

gives you specic legal rights which may

vary depending on local law.

This Limited Warranty and Limitation oLiability shall be governed by the laws o

the State o Caliornia, U.S.A., and by the

laws o the United States, excluding their

conficts o laws principles. The United

Nations Convention on Contracts or the

International Sale o Goods is hereby

excluded in its entirety rom application to

this Limited Warranty and Limitation o

Liability.

All rights reserved under International and

Pan-American Copyright Conventions.

No part o the contents o this manual may

be copied, reproduced, or transmitted in

any orm or by any means, or translated

into another language or ormat, in whole

or part, without written consent rom

Polycom, Inc.

Do not remove (or allow anybody else to

remove) any product identication, copy-

right or other notices.

Polycom, the Polycom logo design, and

SoundPoint are trademarks o Polycom,

Inc. in the U.S. and various other coun-

tries.

Portions o the sotware contained in this

product are Copyright (c) 1998, 1999,

2000 Thai Open Source Sotware CenterLtd. and Clark Cooper.

Permission is hereby granted, ree o

charge, to any person obtaining a copy o

this sotware and associated documenta-

tion les (the Sotware), to deal in the

Sotware without restriction, including

without limitation the rights to use, copy,

modiy, merge, publish, distribute, subli-

cense, and/or sell copies o the Sotware,

and to permit persons to whom the Sot-

ware is urnished to do so, subject to theollowing conditions:

The above copyright notice and this per-

mission notice shall be included in all cop-

ies or substantial portions o the Sotware.

THE SOFTWARE IS PROVIDED AS

IS, WITHOUT WARRANTY OF ANY

Disclaimer

Governing.Law

Copyright.Notice


30/31

27

KIND, EXPRESS OR IMPLIED, IN-

CLUDING BUT NOT LIMITED TO THE

WARRANTIES OF MERCHANTABIL-

ITY, FITNESS FOR A PARTICULAR

PURPOSE AND NONINFRINGEMENT.

IN NO EVENT SHALL THE AUTHORS

OR COPYRIGHT HOLDERS BE LI-

ABLE FOR ANY CLAIM, DAMAGES

OR OTHER LIABILITY, WHETHER IN

AN ACTION OF CONTRACT, TORT OR

OTHERWISE, ARISING FROM, OUT

OF OR IN CONNECTION WITH THE


31/31

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708 USA

2007 Polycom, Inc. All Rights Reserved. Polycom, SoundPoint, and the Polycom logo design

are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks

are the property of their respective companies.

1725 11329 001 R D

Documents

Sound Point IP301 UserGuide SIP3 0 Eng Rev D