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Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Page 1: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

Sony Pictures Entertainment Inc.February 20, 2013 D-R-A-F-T 4

Page 2: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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I. MISSION STATEMENT

PROTECT THE ASSETS OF SONY PICTURES ENTERTAINMENT

Page 3: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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II. RISK MANAGEMENT STRUCTURE

Janel ClausenVice President,

Risk Management

Aaron AuCoordinator

Douglas Hastings,

Claims Manager

Dawn Luehrs Director

Donna TetzlaffDirector

Britianey Barnes Administrator

Kate Calabrese Claims/Systems,

Administrator

Page 4: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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III. Key Risk Management Functions

Risk Identification Understanding SPE and identifying its unique risk characteristics Assessing Film & TV Production Risks

Risk Treatment Working with Internal Partners Developing a policy on risk to optimize risk retention/transfer methods (Finance) Negotiating and implementing insurance risk transfer program (Insurance Companies) Fixed asset protection and catastrophic risk assessment (Finance & Administration) Liability and litigation control (Legal) Employee and public safety, security & crime control (SEHS)

Risk Administration Claims Management for Studio and offsite Productions Maintain insurable asset inventory Allocate risk costs to Studio and each Production Management Reports

Page 5: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Contract reviews Corporate (200) Productions Domestic and Foreign(1,500 per year)

Coverage Requests (600 per year) Scope, limits, extensions, amendments

Ongoing Cross-Team communication

Outgoing Certificates Reviewed (5,000 per year) Same Day Issuance Notice of Cancellation Compliance

Incoming Certificates Reviewed (600)

Endorsements (3,000 per year)

Policy Renewals Policies reviewed to verify terms and conditions match quotations received Policies summarized updated and maintained

IV. SPE Risk Management: The Day-To-Day

s:file path

Page 6: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Risk and Insurance Strategy: SPE Risk Management Achievements – What have we done lately

Casualty, Property and Executive Risk

Financial 4 Year Program Results

Cumulative savings of $2,600,000 Collateral reduction of $900,000 in 2012

Work Comp Medical Bill Review pricing shifted from percentage (25%) of savings to per bill ($12.50). Estimated cost savings in excess $100,000

Major Insurance Claim Settlements Grouper - $15MM Pinewood - $15MM Crime and Employment Claims – Cher Simon $1.4MM

Program Enhancements Workers’ Compensation program moved from ACE to Tokio Marine in 2010 Lowered Workers’ Compensation deductible from $750K to $500K Negotiated Workers’ Compensation Aggregate Deductible Implemented audit swing provisions for General and Auto Liability Expanded CA Earthquake Coverage from $70MM to $100MM

Page 7: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Risk and Insurance Strategy: Sampling of SPE Risk Management Achievements

Program Enhancements (cont.) Expanded Property Program Loss Limit from $400MM to $500MM Multimedia/Technology policy limit was increased from $50MM to $80MM Cyber Liability program was separated from the Multimedia/Technology program and

now has a separate $20MM limit with expanded coverage Cyber Liability amended to provide coverage for the care, custody and control of Third

Party Intellectual Property Assets Analysis of Who is An Insured wording to address the LLC concerns Terrorism Coverage - Expanded Policy Form to include Coverage For Political Violence;

Secured Coverage For $193MM International Office Schedule at No Charge; Expanded Policy To Provide $1MM in Coverage For Previously Excluded Territories

Page 8: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Risk and Insurance Strategy: Sampling of SPE Risk Management Achievements

Program Enhancements (cont.) Expanding relationship with Tokio Marine on P/C Coverages Regular testing of Broker Offerings with RFP's in 2007 and 2011 Maintaining experienced staff while developing new staff assuring quality service continuity

with regular staff evaluations and goal setting Unique claim settlements (Pinewood property claim, certain E&O claims, 9/11 Civil Authority) Implementation of Risk Management Information System (RMIS) Reduction of Cost of Risk over the last few years despite upward cost pressure from insurers

Administrative

Oversee timely and thorough responses to requests for production specific requests: Production specific endorsements Stand-alone policies (OCP’s, Railroad Protective etc.) Specialty certificates of insurance

Broker assists in contracts reviews to ensure SPE compliance with stated insurance / indemnity provisions

Broker administer stand-alone FearNet. Increased Umbrella limit from $1MM to $5MM

Policy wording has and continues to be amended to fit SPE’s Risk Profile

Page 9: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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SPE Business Partners & Resources

· Finance · Security · Adjusters· Treasury · Real Estate · Artists· Accounting · Procurement · Attorneys· Tax · Int’l Admin & Finance · Physicians/Nurses· People & Organization · Distribution · Rehab Counselors· Labor Relations · Events · Studio Risk Managers· Legal · Promotions/Marketing · Ins Brokers & Carriers· Litigation · Transportation · Business Managers· Business Affairs · Production Offices · Appraisers· Facilities Admin · Post Production · Vendors/Contractors/ · Studio Operations · SEL/SME Risk Mgmt Consultants· Medical · Safety/Environmental · Investigators· Digital Group · Worldwide Production · Muni/Govt Agencies

Home Entertainment · Finance Companies

Internal External

Page 10: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Procurement Legal

Studio Operations Studio Facilities – East & West Coast

Real Estate Corporate Safety/Security & Environmental Affairs

Information Security Compliance

Corporate Communications Information Technology

EIS Infrastructure Marketing & Publicity for MPG/TV and HE

Digital Group – SPI, SPII, SPA, SP Technology Production Acquisitions for Sony Pictures Classis, Worldwide

Corporate Acquisitions and Mergers Corporate Events

Sony Sister Companies involved with SPE or its subs Consultant Agreements

Medical Department People & Organization

Transportation

SPE Business Partners & Resources

Page 11: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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SPE - A Specialized Risk Profile

Studio Property Assets Fire and Earthquake Business Interruption

 Off-Site Production Risks International Marine Aviation

 Intellectual Property Risks Media Cyber/Technology

 Mergers, Acquisitions & Divestitures Claim legacy (e.g. Grouper)

 Employee and Third Party Safety

Page 12: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Risk and Insurance Total Cost of Risk – Fiscal Year 2014 UPDATED WITH CURRENT FIGURES-DRAFT PER ROGER 2/19/13

Premiums: $10.5 Million

(includes all U.S./Canada and Master International, excludes Production Package and Local Foreign)

Retained Losses: $4.2 - $5.2 Million Estimated

(includes: auto, general liability, workers compensation, errors & omissions/

media and cyber but excludes production)

Exposures Revenue: $9 Billion Property Assets (Total Insured Values): $1.92 Billion

(Replacement Cost inc. Bus. Intrp + Extra Exp.) Workers Compensation Payroll (subject payroll): $722.3 Million Production Cost: $900 + Million

(TV, MP, Home Entertainment, Digital and Studio)

Protection 16 Major Lines of Coverage Over 50 Underwriters providing over 70 Policies plus numerous local and

international policies for non-US production offices

Page 13: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Program Structure – Major Coverage Limits

$80M

$10M

Program Structure – Major Coverage Limits

Umbrella & Excess Liability

Up to $150m xs of Primary

$1M $1M GL $2MAL $3M

$1M

$2M $10M P $50KEQ 5% $50K $50K $50K

$5M$15M

$10M

$15M

Various

$150M

$5K

$50M

P$

50

0M

$20M

$250KGL $100K 500KAL $25K

CA

EQ

$ 7

0M

$100M

$150M

SIR/Deductible

$75K

$10M

$1M$25M $5K

$50M

Page 14: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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SPE Risk ManagementInsurance Broker Service Deliverables

Risk Assessment – conduct annual review of SPE’s risk profile, highlighting changes which could impact coverage requirements.

Quantitative Analysis – assess recent and historical loss trends. Emphasize improvements which can result in deductible / structure improvements

Marketing – annual marketing is undertaken to identify best-in-class insurers capable of responding to the SPE Risk Management Standards.

Program Negotiation – negotiate optimal program structure with cost effective balance between deductibles and premiums. Program must provide the most comprehensive coverage with the flexibility to respond quickly to SPE’s inherent and contractual exposures.

Day to Day Administration – timely and accurate responses to SPE’s unique day to day requirements.

Page 15: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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SPE Risk ManagementInsurance Broker Service Deliverables

Review, analyze and negotiate claim service pricing and agreements with Third Party Administrator and carriers

Assist Productions in claim reporting and in resolving difficult or unusual claims

Coordinate bi-annual claims review with ESIS and with Tokio Marine

Review statistical loss runs and claim status on legacy CNA and current Chartis Insurance Services programs

Review claim reserves and evaluate the accuracy of reserve levels on casualty programs

Procure annual claim data files for actuary utilization and loss forecasting

Monitor claim status and disposition plans on legacy programs

Evaluate bi-annual Workers' Compensation Trend & Loss Analysis reports

Review carrier position on any denied claims for challenge to coverage applications

Page 16: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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SPE Risk Management Insurance Company Relationships Identify insurance company partners that will provide long term stability

Production Package market is limited and Fireman’s Fund has been identified as a preferred partner

Tokio Marine has been a preferred partner since the Sony acquisition and participates on major portions of the property & casualty programs

Hiscox has emerged as a strategic partner for the specialized Media Liability risks of SPE

Insurance Company providers are continually assessed for their financial stability and a long term commitment to the Entertainment Industry

Page 17: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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M A R K E T I N G S P E ’s : P r o p e r t y, C a s u a l t y, E x e c u t i v e / P r o f e s s i o n a l R i s k s

Working with our Risk Management Partners, establish desired program options, limits, retentions, structure, pricing and terms

Assess market relations and leverage existing partnerships and facilitate new competitive alliances

Establish a Renewal Timeline

Build the SPE Marketing and Risk Story

Deliver a best-in-class submission

Drive the market through knowledge, leverage and competition

Direct interaction with underwriters to tell “The SPE Story”

Update Insurer Security Status

Risk Management Insurance Program Development

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Page 18: Sony Pictures Entertainment Inc. February 20, 2013 D-R-A-F-T 4

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Risk Management and Insurance Strategy

Central to our role as SPE’s Risk Management Department is the rigorous process utilized to assess SPE’s exposure to risk on a long term strategic basis and day-to-day project basis.

Inherent to anticipating and proactively addressing SPE’s risk exposures, we:

Understand SPE’s objectives in designing and implementing a superior insurance program, using specialized professional resources as needed, in formulating cost efficient risk management and insurance solutions.

Formulate action plans to leverage SPE’s strengths and opportunities of SPE’s risk techniques relative to overall financial and operational conditions, the business environment as well as insurance market conditions.

In partnership with External Risk Management Professionals, we continually identify / evaluate opportunities and threats which arise and implement processes and procedures to address them.