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This table succinctly summarizes the Sonos Error or Status codes in an easy-to-read color coded table.
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7/18/2019 Sonos Error or Status Codes
http://slidepdf.com/reader/full/sonos-error-or-status-codes 1/1
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Answer ID
227
Products
ZonePlayer
ZonePlayer 100
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Sonos componentLEDs
Question
What do the flashing LEDs mean on the front of my Sonos components?
or
Why is my ZonePlayer flashing green/white/etc?
Answer
The Sonos components has two LED indicators. The first is the Mute button indicator, which can light solid or flashing green. The second is the
component status indicator (located between the Mute and Volume Up buttons) which may light white, orange, or red depending upon the cause. For an
interactive demo of the ZonePlayer's LEDs, click here. (Note: This is an executable file that requires Microsoft Windows to run)
The following table contains all the possible combinations of colors and what they mean:
Normal
Usage Booting Diagnostics Upgrading and Problems
State Mute LED ZP Status LED Additional Information
1 Powered up Solid white
2 Mute Solid green Solid white
3 Global Mute Solid green Solid white Flashes 4 times then goes solid
4 Booting Flashing white
5Booting in "Restore to
Defaults" modeFlashing amber
6
Powered up, not
connected to Sonos Digital
Music System
Flashing green Flashing white Flashing in unison
7
Powered up, looking for
Sonos Digital Music
System
Flashing green Flashing white Flashing alternately
8Diagnostic mode 1;
Press Mute to leaveSolid red
To access, hold Mute and Volume Down for 5
seconds
9Diagnostic mode 2;
Press Mute to leave
Wifi: Pause on solid red, then
flash amber or white the
channel number (e.g.. 9
flashes is channel 9)
To access, press Volume Up from Diag 1 or
Volume Down from Diag 3
10Diagnostic mode 3;
Press Mute to leave
DHCP: Flashing red, red,
amber, amber, repeat
Autoconfig: Flashing red, red
white, repeat
To access, press Volume Up from Diag 2 or
Volume Down from Diag 1
11 Upgrading softwareFlashing amber, white,
repeat
12 Warning mode Solid amber
Occurs when ZP is beginning to experience an
inadequate cooling condition. ZP will reduce to
75% volume. Check ZP vents for adequate cooling,
and/or check for speaker shorts. To get out of
warning mode, mute and unmute ZP, or unplug ZP
for several minutes to allow it to cool.
13 Fault modeLong amber, short
white, repeat
If the warning condition above is not remedied, the
ZP will automatically mute itself to prevent damage
to the ZonePlayer. After checking ZP vents for
adequate cooling, and/or checking for speaker
shorts, mute and unmute ZP, or unplug ZP for
several minutes to allow it to cool.
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7/23/2011https://sonos.custhelp.com/cgi-bin/sonos.cfg/php/enduser/std_adp.php?p_faqid=227