SonicWall WiFi Cloud Manager 2...SonicWall WiFi Cloud Manager 2.0 Getting Started Guide 3 • Access to the Capture Security Center portal • Access to public Amazon Web Services

SonicWall® WiFi Cloud Manager 2.0Getting Started GuideNovember 2019

This SonicWall® WiFi Cloud Manager Getting Started Guide gives you the information you need to get started configuring, launching, and using the WiFi Cloud Manager. The following topics are included:

Topics:

• About WiFi Cloud Manager

• About this Getting Started Guide

• Features

• Prerequisites

• Launching WiFi Cloud Manager

• Managing Devices

• Subscription Services

• Licensing Devices

• Attaching Policies

• SonicWall Support

About WiFi Cloud ManagerSonicWall® WiFi Cloud Manager (WCM) is a cloud-based WiFi network management system that simplifies access point deployment, management, and monitoring. WiFi Cloud Manager is fully integrated with Capture Security Center, providing seamless integration with MySonicWall, Licensing, and the SonicWiFi App on your mobile device. The cloud-based infrastructure is user-friendly and resilient, simplifying access, control, and troubleshooting. WiFi Cloud Manager can be deployed across multiple regions, and is accessible from anywhere through an Internet connection.

The SonicWave access point devices in the WiFi Cloud Manager network handle all aspects of authentication, association, fast and secure roaming, data forwarding, and power and channel management. Even if the Internet goes down, the WiFi stays up, and you can still reach critical network resources such as file servers and databases.

If you manage your network through a SonicWall firewall, you can choose to add the convenience of the WiFi Cloud Manager user interface and the advanced security policies it supports.

About this Getting Started GuideThis WiFi Cloud Manager (WCM) Getting Started Guide describes the Features and the Prerequisites needed before WCM can be used to deploy and manage the security access points in your network. It also gives targeted instructions about setting up and launching WiFi Cloud Manager.

SonicWall WiFi Cloud Manager 2.0Getting Started Guide

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Features The key features of the SonicWall WiFi Cloud Manager include:

• SonicWall Capture Security Center Integration - Seamless integration of administration, tenant, and inventory into Capture Security Center (CSC), including MySonicWall, Wireless, and Licensing integration.

• Zero-Touch Provisioning - Simple provisioning via device on-boarding. The SonicWave access points handle all aspects of authentication and association.

• SonicWiFi App Device Registration - Quick registration of access points using a mobile device QR code scanner.

• SonicWiFi App-Guided Mesh Setup - Easy to use guide helps you configure your mesh network from wherever you are.

• Cloud-Based Management - An affordable solution that reduces hardware and management costs.

• Network Hierarchy/Policy Engine - Customizable inherited policies let you inherit, but also customize, and sync network hierarchy policies with the network hierarchy and policy engine. The system inherits viable location or zone policy configurations, and there is no need to manually configured them, unless desired.

• Diagnostics - Continuous network diagnostics are visually available on system screens. They have built-in multi-factored health/diagnostics key indexes.

• Automated Monitoring and Reporting - Configurable network monitoring and reporting options.

Prerequisites To access WiFi Cloud Manager and fully utilize its functionality, you need the following:

Topics:

• System Requirements

• Browser Requirements

• MySonicWall Account

• Supported Devices

System Requirements The WiFi Cloud Manager requires the following equipment and services:

• A computer running a supported version of Windows or MacOS

• An active Internet connection

• A MySonicWall account

• A Capture Security Center account

Browser Requirements Since SonicWall WiFi Cloud Manager is a cloud-based service, you need access to a web browser and an Internet connection to use it. Use the latest browser with HTML5 support.

MySonicWall Account To log into the Capture Security Center and access WiFi Cloud Manager, you must have an active MySonicWall account, with the following:

• Association with specialized cloud access


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• Access to the Capture Security Center portal

• Access to public Amazon Web Services (AWS)

For information about setting up a MySonicWall account, see the following Knowledge Base article:

https://www.sonicwall.com/en-us/support/knowledge-base/170505988977273

Supported Devices SonicWall WiFi Cloud Manager automatically imports devices registered on MySonicWall. Devices can be registered from either the management computer or from a mobile device through the SonicWiFi App. For more information about registering access points through the App, refer to the SonicWiFi App Quick Start Guide. This and other documentation are available under the product “Secure Cloud Wireless” on the SonicWall support website: https://www.sonicwall.com/support/technical-documentation

SonicWall WiFi Cloud Manager supports the following devices:

• SonicWave 224w

• SonicWave 231c

• SonicWave 231o

• SonicWave 432e

• SonicWave 432i

• SonicWave 432o

After deploying your SonicWave access points from your computer or from the SonicWiFi App, use your management computer to access Capture Security Center (CSC). Navigate to WiFi Cloud Manager > Network > Devices to verify that the access points in your hierarchy are active and using appropriate versions of firmware.

Launching WiFi Cloud Manager Before you access WiFi Cloud Manager, be sure that all of the Prerequisites described above have been fulfilled. The following steps set up your hierarchy to be managed with WCM:

Topics:

• Using the WiFi Cloud Manager Interface

• Creating a Wireless Network Hierarchy

• Adding a Location to the Network Hierarchy

• Adding a Zone to the Network Hierarchy

To launch WiFi Cloud Manager:

1 On your system computer, navigate to cloud.sonicwall.com.

2 Log onto Capture Security Center with your MySonicWall credentials.

3 The Tenants/Groups you have set up on MySonicWall are highlighted on the left of the screen that appears. Click on the one for which you want to set up a hierarchy. Click the Wireless tile to launch the

NOTE: SonicWave 200 series devices require SonicOS version 9.2.2.0-7 or higher. SonicWave 400 series devices require SonicOS version 9.1.2.0-7 or higher.


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https://www.sonicwall.com/en-us/support/knowledge-base/170505988977273

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https://cloud.sonicwall.com


SonicWall WiFi Cloud Manager. The Tenants/Groups name is the entity under which your entire WiFi Cloud Manager hierarchy is built.

Using the WiFi Cloud Manager Interface The first screen that appears when you launch WiFi Cloud Manager is the main screen shown below. It is from this screen that most of the activities and options start in WCM. The screens in the WCM user interface have a main navigation pane down the left side. It is from this pane that the user makes choices for navigating through the various WCM tools, features, and displays. The small arrow at the top middle of the screen sends you back to the Capture Security Center. Many of the secondary screens have an X on the upper right border of the screen. Clicking the X sends you back to the main screen for that navigation pane item.

Clicking an option on the left navigation pane can sometimes open other choices, and at other times, choices appear when you hover over a part of the screen. This is the case, for example, when you want to bring up selections such as Edit/Config (a pencil), or Add (the plus + icon).

The principal headings on the navigation pane are Overview, Air Marshal, Network, Policies, Security, Admin (which includes Reports, Users, and Settings), and Tools, which has the WiFi Planner.


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The Overview > Dashboard, shown here, is the screen that is active when you sign on. In the screen below, all of the topics on the navigation pane are expanded to show the full range of choices. Other choices appear from time to time within the various screens. By hovering over one of your locations, for example, you can bring up information about it. On some screens, hovering over a row brings up options to be applied to that row.


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Creating a Wireless Network Hierarchy When you initially log onto the system, you must have a wireless network hierarchy for your tenant before you can add a location, zone, or device. From the main screen navigation pane, go to Network > Network Hierarchy to create or edit a wireless network hierarchy. On this Network Hierarchy screen, QA (in the box top left) is the tenant and the locations and zones are shown below it. You start from this screen to build your hierarchy. Create your network hierarchy by adding (or deleting) locations and zones under your Tenant/Group, as explained in the next sections.

Adding a Location to the Network HierarchyLocations are nested beneath the tenant in the network hierarchy listed on the Network > Network Hierarchy screen. You can add geographical addresses (such as US > California > Milpitas) or logical groups (such as Time Square > All MSSP APs in Time Square > Store #1 MSSP APs) as tenant locations and zones. In the second example, the MSSP APs are a subgroup that covers the same geographical area, Time Square.

To add a location to the Network Hierarchy:

1 Navigate to Network > Network Hierarchy. When you hover over various items on the screen, choices appear such as Add (a plus + sign) and Edit/Config (a pencil).

2 Hover over an existing location and click the Plus + icon to add a new location on the Add Location screen shown below. A prompt near the Plus (+) asks if this is to be a sibling location, a child location or a zone under this location. Your choice is then reflected in the structure of the hierarchy. A sibling location is added on the same level as the location you clicked on to add it. A child location is added below the location from which it is built, but note that a new child location cannot be added to a location that already has a Zone. A newly created child location is nested beneath (inside) the location from which it is built.


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3 Enter the Location Name and Address, then click OK. The new location is added to the Network Hierarchy.

Adding a Zone to the Network HierarchyZones are nested beneath the tenant locations in the network hierarchy listed on the Network > Network Hierarchy screen. Zones can be geographical areas or environments, such as an upstairs office or warehouse, within a parent location. Multiple zones can be created under the same parent location, but no locations can be created under a zone.

To add a New Zone to the Network Hierarchy:

1 Navigate to Network > Network Hierarchy. The Tenant/Group name is listed in a box at the top left of the screen.

2 On the Network Hierarchy screen, click Plus + next to a location to add a zone under that location. Choose New Zone at the prompt next to the Plus + to open the Add Zone screen.

3 Fill in the Zone Name and Description.

4 Click OK, and the new zone is added to the Network Hierarchy.

Once your hierarchy is complete, you can start adding access point devices to the zones.


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Managing DevicesAfter creating a network hierarchy, use the WiFi Cloud Manager to register and configure devices for management and protection. This section contains device management procedures for WCM:

Topics:

• Registering Devices

• Adding an Access Point Device to a Zone

• Using SonicWiFi App to Register Access Points

Registering DevicesThere are two types of devices in the WiFi Cloud Manager network, Access Point (AP) devices and Client devices that can connect to the APs in the network. When you initially log onto WiFi Cloud Manager, all devices registered in MySonicWall are listed as inventory on one of two screens, the Network > Devices > Access Points screen for access point devices, and the Network > Devices > Clients screen for client devices. New AP devices can be registered and added to zones within locations. Before you can add a device to a zone, you must create the wireless network hierarchy, if you have not done so, from the Network > Network Hierarchy screen. This procedure is explained above in the Creating a Wireless Network Hierarchy section of this guide.

Adding an Access Point Device to a ZoneWhen first logging onto WiFi Cloud Manager, you might have to wait a few moments for the device inventory to sync in WiFi Cloud Manager. Then you can add a new access point device to any of the zones in your hierarchy. All of the devices under the same zone have the same configuration.

To Add a Device to a Zone:

1 Navigate to Network > Zones. The screen shows the current hierarchy, with the policies and device count in each zone in the bottom panel. Hovering over the zone row brings up options on the far right.

2 Click Edit/Config next to the zone you wish to edit or add a device to, and the Edit Zone screen appears.


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3 In the Zone Devices section of the Edit Zone screen, click Plus + on the right, and the Edit Zone/Add Devices to Zone screen appears.

4 Fill in the information about your device, then click Add. The device is added to the zone and to the Zone Devices list.


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Using SonicWiFi App to Register Access Points

The SonicWall SonicWiFi App for mobile devices can be used to register access points and doing other management tasks on you WiFi Cloud Manager network. After you have created your hierarchy and used the WiFi Planner to determine the best possible wireless deployment for your system, you can use the SonicWiFi App to register your access points and create a mesh network, if desired. For more information, refer to the WiFi Planner User Guide and the WiFi Cloud Manager Administration Guide. These documents are available under the product name “Secure Cloud Wireless” on the SonicWall Support Website: https://www.sonicwall.com/support/technical-documentation

Subscription ServicesPurchase of SonicWave access points includes Secure WiFi wireless cloud and support services. Additional Advanced WiFi wireless cloud and security subscription services are available for purchase from MySonicWall > Product Management > My Products. These features are described in the WiFi Cloud Manager Administration Guide available under the product name “Secure Cloud Wireless” on the SonicWall Support Website at: https://www.sonicwall.com/support/technical-documentation The following chart shows the services available

for SonicWave 200 series (231c/224w/231o) and SonicWave 400 series (432e/432i/432o) access points:

Wireless Cloud Services Secure WiFi(included)

Advanced WiFi(with subscription )

WiFi Cloud Manager yes yesWiFi Planner yes yesSecure Cloud WiFi (Wireless IDP, Rogue AP Protection, RF Monitoring)

yes yes

Advanced Secure Cloud WiFi (Capture ATP, Content Filtering Service, and Cloud AV)

no yes

Support Services Secure WiFi(included)

Advanced WiFi(with subscription)

Wireless 24x7 Support yes yesSoftware and Firmware updates yes yesHardware Warranty yes yes


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Licensing DevicesDevices are licensed from the Capture Security Center Licensing tile or from the SonicWiFi App on your mobile device.

To license a device:

1 Navigate to cloud.sonicwall.com.

2 Log into Capture Security Center with your MySonicWall credentials.

3 Click the Licensing tile to license a device.

4 Hover over SonicWave to display the shopping cart icon. The Select a service screen appears.

5 Select a service from the drop-down menu, then click Buy Now.

6 Click Add to select services for your WiFi Cloud Manager. The services appear in your shopping cart.

7 Click the cart icon at the top right of the screen to open the shopping cart.

8 Review your selections, then click Checkout.

9 Follow the prompts to complete your purchase.

Attaching PoliciesAfter you have configured your network hierarchy and determined your licensing requirements, you can start attaching policies to your zones. Navigate to Network > Zones to choose zone policies to attach to your zones. By default, zone policies are inherited from tenant policies. You can search, sort, delete, edit, or create new policies for any of the zones in your hierarchy. For more information on policies, see the WiFi Cloud Manager Administration Guide, which is available under the product name “Secure Cloud Wireless” on the SonicWall Support Website: https://www.sonicwall.com/support/technical-documentation

To Attach a Policy:

1 From the main screen navigation pane, navigate to Network > Zones.

2 The Default Policy check-box in the top panel is automatically selected, along with any other policies in force. A Network Policy is applied to each zone under the tenant, as seen in the bottom panel.

3 To select a different zone policy, hover over a Zone row to display Edit/Config, Copy, Transfer, and Delete.


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4 Click Edit/Config, and the Edit Zone screen appears.


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5 Select a policy from the Network Policy drop-down menu.

6 Click OK, and the chosen policy is applied to that zone, and listed on the Network > Zones screen.

SonicWall SupportTechnical support is available to customers who have purchased SonicWall products with a valid maintenance contract and to customers who have trial versions.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. To access the Support Portal, go to https://www.sonicwall.com/support.

The Support Portal enables you to:

• View knowledge base articles and technical documentation

• View video tutorials

• Access MySonicWall

• Learn about SonicWall professional services

• Review SonicWall Support services and warranty information

• Register for training and certification

• Request technical support or customer service

To contact SonicWall Support, visit https://www.sonicwall.com/support/contact-support.


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Copyright © 2019 SonicWall Inc. All rights reserved.

This product is protected by U.S. and international copyright and intellectual property laws. SonicWall is a trademark or registered trademark of SonicWall Inc. and/or its affiliates in the U.S.A. and/or other countries. All other trademarks and registered trademarks are property of their respective owners.

The information in this document is provided in connection with SonicWall Inc. and/or its affiliates' products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of SonicWall products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, SONICWALL AND/OR ITS AFFILIATES ASSUME NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL SONICWALL AND/OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF SONICWALL AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SonicWall and/or its affiliates make no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserve the right to make changes to specifications and product descriptions at any time without notice. SonicWall Inc. and/or its affiliates do not make any commitment to update the information contained in this document.

For more information, visit https://www.sonicwall.com/legal.

To view the SonicWall End User Product Agreement, go to: https://www.sonicwall.com/legal/eupa.

WiFi Cloud Manager 2.0

Getting Started Guide

Last updated: 11/13/19

232-005179-00 RevA

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Documents

SonicWall WiFi Cloud Manager 2...SonicWall WiFi Cloud Manager 2.0 Getting Started Guide 3 • Access to the Capture Security Center portal • Access to public Amazon Web Services