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Baltimore, Maryland
Email + Social Media: So Happy Together
Blue Sky Factory Presents
About Blue Sky Factory
Copyright Blue Sky Factory 20102
BlueSkyFactory.comSocial Media
Self-ServiceFull-ServiceStrategy
Baltimore
Ranked Top ESP Since 20041
1
About Blue Sky Factory
The Offices:
Copyright Blue Sky Factory 20103
The Team:
Cheat Sheet: Baltimore, San Francisco, Boston, Salt Lake City, Charlotte
Social Media Explosion
752% growth in 2008
30.1 million users & growing
100 million videos viewed daily
3 billion images uploaded
Over 400 million users
Copyright Blue Sky Factory 20104
Email + Social Media
Email + Social Media
Copyright Blue Sky Factory 20106
Email + Social Media
Copyright Blue Sky Factory 20107
$43.62
Email + Social Media
According to the DMA, the ROI on email marketing
in 2009 was $43.62.
Email + Social Media
Email + Social Media
Copyright Blue Sky Factory 201010
Agenda
1. Develop Your Objectives
2. Encourage Content Sharing
3. Use Social to Build your Email List
4. Use Email to Grow your Social Media Presence
5. Blog Updates Through Email
6. General Best Practices
Copyright Blue Sky Factory 201011
Develop Your Objectives
Copyright Blue Sky Factory 2010
1. Connect with your audience.
2. Engage your subscribers.
3. Build & grow relationships.
4. Become a resource for your subscribers.
5. Generate loyalty, retention & mindshare.
Common Objectives
Use Email to Grow your Social
Blog Updates Through Email
Use Social To Build Your Email List
Encourage Content Sharing
Copyright Blue Sky Factory 201014
1 2
3 4
Encourage Content Sharing
Copyright Blue Sky Factory 2010
Share With Your Network
Encourage email sharing with “Share With Your Network”
Copyright Blue Sky Factory 201016
Share With Your Network
Copyright Blue Sky Factory 201017
Share With Your Network
Copyright Blue Sky Factory 201018
Share With Your Network
Copyright Blue Sky Factory 201019
38.89% Twitter30.16% Facebook28.57% LinkedIn
2.38% Digg
Reach Increase
10 Blue Sky Factory Clients
Travel, retail, publishing, sports,communications, finance, law, software.
Last 3 email marketing campaigns (using SWYN):
12% 42% 48% 1% 7%
Reach:
Share With Your Network
20Copyright Blue Sky Factory 2010
Share With Your Network
Copyright Blue Sky Factory 201021
To improve performance, INCENTIVIZE!
Share via Facebook
Copyright Blue Sky Factory 2010
22
Share via Twitter
Copyright Blue Sky Factory 2010
23
Share via Facebook Like
Facebook Like
24Copyright Blue Sky Factory 2010
Share via Forward to a Friend
Copyright Blue Sky Factory 2010
Don’t forget the original social tool: Forward to a Friend
25
Use Social To Build Your Email List
Copyright Blue Sky Factory 2010
Social >> Email
Use social media to build your email subscriber base
Copyright Blue Sky Factory 201027
Email Subscriptions via Social
Copyright Blue Sky Factory 201028
Use social media site updates to promote your email subscription.
Facebook Opt-in Form
Use an email opt-in form on your Facebook page to grow your email list, build your brand and spread your awareness.
29Copyright Blue Sky Factory 2010
Facebook Opt-in Form
Copyright Blue Sky Factory 201030
Facebook Opt-in Form
Copyright Blue Sky Factory 201031
Facebook Connect
Use Facebook Connect to eliminate the data entry
32Copyright Blue Sky Factory 2010
Facebook Connect
33Copyright Blue Sky Factory 2010
Build your list in 2 clicks
Use Email To Grow Your Social Media Presence
Copyright Blue Sky Factory 2010
Email >> Social
Use your email list to build your social community
Copyright Blue Sky Factory 201035
Social Media Awareness Campaign
Convert subscribers to community
36Copyright Blue Sky Factory 2010
Connect With Us
Copyright Blue Sky Factory 201037
Connect With Us
Copyright Blue Sky Factory 201038
Social Media Awareness Campaign
Copyright Blue Sky Factory 201039
Social Media Awareness Campaign
Copyright Blue Sky Factory 201040
Social Media Awareness Campaign
Copyright Blue Sky Factory 201041
Social Media Awareness Campaign
Copyright Blue Sky Factory 201042
Social Media Awareness Campaign
Copyright Blue Sky Factory 201043
Social Media Growth/Reach Campaign
• Email sent to over 178,000 customers on May 25, 2010
• Within one week, their Facebook fan count grew 65%
Copyright Blue Sky Factory 201044
Get Subscribers Involved
Copyright Blue Sky Factory 2010
Encourage subscribers to share their own content
45
Easily Push Your Blog UpdatesWith RSS To Email
Copyright Blue Sky Factory 2010
Corporate Blogging
Companies with blogs gathered 68% more leads than companies without blogs.
47Copyright Blue Sky Factory 2010
Research by Hubspot 2010
Corporate Blogging
48Copyright Blue Sky Factory 2010
46% of companies with a blog acquire customers through this channel!
Research by Hubspot 2010
Create a Blog
Develop a blog to share a different voice/angle with your consumers.
Copyright Blue Sky Factory 201049
RSS to Email
Send blog updates to your audience via email
Copyright Blue Sky Factory 201050
General Best Practices
Copyright Blue Sky Factory 2010
Email + Social Media: Best Practices
Include links to your social media pages in all email communications (even transactional emails).
Copyright Blue Sky Factory 201052
Email + Social Media: Best Practices
In your email communication, encourage sharing with valuable, share-worthy content.
Copyright Blue Sky Factory 201053
Email + Social Media: Best Practices
Mention your email and social presence in all marketing channels.
Copyright Blue Sky Factory 201054
Email + Social Media: Best Practices
Identify your objective for each social channel, and tailor your message on that channel to your audience there.
Copyright Blue Sky Factory 201055
Where are your customers communicating? Be aware of conversations that are relevant to customers.
Email + Social Media: Best Practices
Copyright Blue Sky Factory 201056
Be a friend and a resource; don’t always try to sell.
Email + Social Media: Best Practices
Copyright Blue Sky Factory 201057
Interested in learning more?
Copyright Blue Sky Factory 201059
http://www.blueskyfactory.com/sometourism
Lindsay ClarkSr. Client Services ManagerBlue Sky [email protected]