59
Baltimore, Maryland Email + Social Media: So Happy Together Blue Sky Factory Presents

SoMe Tourism Presentation- Email & Social

Embed Size (px)

Citation preview

Page 1: SoMe Tourism Presentation-  Email & Social

Baltimore, Maryland

Email + Social Media: So Happy Together

Blue Sky Factory Presents

Page 2: SoMe Tourism Presentation-  Email & Social

About Blue Sky Factory

Copyright Blue Sky Factory 20102

BlueSkyFactory.comSocial Media

Self-ServiceFull-ServiceStrategy

Baltimore

Ranked Top ESP Since 20041

1

Page 3: SoMe Tourism Presentation-  Email & Social

About Blue Sky Factory

The Offices:

Copyright Blue Sky Factory 20103

The Team:

Cheat Sheet: Baltimore, San Francisco, Boston, Salt Lake City, Charlotte

Page 4: SoMe Tourism Presentation-  Email & Social

Social Media Explosion

752% growth in 2008

30.1 million users & growing

100 million videos viewed daily

3 billion images uploaded

Over 400 million users

Copyright Blue Sky Factory 20104

Page 5: SoMe Tourism Presentation-  Email & Social

Email + Social Media

Page 6: SoMe Tourism Presentation-  Email & Social

Email + Social Media

Copyright Blue Sky Factory 20106

Page 7: SoMe Tourism Presentation-  Email & Social

Email + Social Media

Copyright Blue Sky Factory 20107

Page 8: SoMe Tourism Presentation-  Email & Social

$43.62

Email + Social Media

Page 9: SoMe Tourism Presentation-  Email & Social

According to the DMA, the ROI on email marketing

in 2009 was $43.62.

Email + Social Media

Page 10: SoMe Tourism Presentation-  Email & Social

Email + Social Media

Copyright Blue Sky Factory 201010

Page 11: SoMe Tourism Presentation-  Email & Social

Agenda

1. Develop Your Objectives

2. Encourage Content Sharing

3. Use Social to Build your Email List

4. Use Email to Grow your Social Media Presence

5. Blog Updates Through Email

6. General Best Practices

Copyright Blue Sky Factory 201011

Page 12: SoMe Tourism Presentation-  Email & Social

Develop Your Objectives

Copyright Blue Sky Factory 2010

Page 13: SoMe Tourism Presentation-  Email & Social

1. Connect with your audience.

2. Engage your subscribers.

3. Build & grow relationships.

4. Become a resource for your subscribers.

5. Generate loyalty, retention & mindshare.

Common Objectives

Page 14: SoMe Tourism Presentation-  Email & Social

Use Email to Grow your Social

Blog Updates Through Email

Use Social To Build Your Email List

Encourage Content Sharing

Copyright Blue Sky Factory 201014

1 2

3 4

Page 15: SoMe Tourism Presentation-  Email & Social

Encourage Content Sharing

Copyright Blue Sky Factory 2010

Page 16: SoMe Tourism Presentation-  Email & Social

Share With Your Network

Encourage email sharing with “Share With Your Network”

Copyright Blue Sky Factory 201016

Page 17: SoMe Tourism Presentation-  Email & Social

Share With Your Network

Copyright Blue Sky Factory 201017

Page 18: SoMe Tourism Presentation-  Email & Social

Share With Your Network

Copyright Blue Sky Factory 201018

Page 19: SoMe Tourism Presentation-  Email & Social

Share With Your Network

Copyright Blue Sky Factory 201019

38.89% Twitter30.16% Facebook28.57% LinkedIn

2.38% Digg

Reach Increase

Page 20: SoMe Tourism Presentation-  Email & Social

10 Blue Sky Factory Clients

Travel, retail, publishing, sports,communications, finance, law, software.

Last 3 email marketing campaigns (using SWYN):

12% 42% 48% 1% 7%

Reach:

Share With Your Network

20Copyright Blue Sky Factory 2010

Page 21: SoMe Tourism Presentation-  Email & Social

Share With Your Network

Copyright Blue Sky Factory 201021

To improve performance, INCENTIVIZE!

Page 22: SoMe Tourism Presentation-  Email & Social

Share via Facebook

Copyright Blue Sky Factory 2010

Facebook

22

Page 23: SoMe Tourism Presentation-  Email & Social

Share via Twitter

Copyright Blue Sky Factory 2010

Twitter

23

Page 24: SoMe Tourism Presentation-  Email & Social

Share via Facebook Like

Facebook Like

24Copyright Blue Sky Factory 2010

Page 25: SoMe Tourism Presentation-  Email & Social

Share via Forward to a Friend

Copyright Blue Sky Factory 2010

Don’t forget the original social tool: Forward to a Friend

25

Page 26: SoMe Tourism Presentation-  Email & Social

Use Social To Build Your Email List

Copyright Blue Sky Factory 2010

Page 27: SoMe Tourism Presentation-  Email & Social

Social >> Email

Use social media to build your email subscriber base

Copyright Blue Sky Factory 201027

Page 28: SoMe Tourism Presentation-  Email & Social

Email Subscriptions via Social

Copyright Blue Sky Factory 201028

Use social media site updates to promote your email subscription.

Page 29: SoMe Tourism Presentation-  Email & Social

Facebook Opt-in Form

Use an email opt-in form on your Facebook page to grow your email list, build your brand and spread your awareness.

29Copyright Blue Sky Factory 2010

Page 30: SoMe Tourism Presentation-  Email & Social

Facebook Opt-in Form

Copyright Blue Sky Factory 201030

Page 31: SoMe Tourism Presentation-  Email & Social

Facebook Opt-in Form

Copyright Blue Sky Factory 201031

Page 32: SoMe Tourism Presentation-  Email & Social

Facebook Connect

Use Facebook Connect to eliminate the data entry

32Copyright Blue Sky Factory 2010

Page 33: SoMe Tourism Presentation-  Email & Social

Facebook Connect

33Copyright Blue Sky Factory 2010

Build your list in 2 clicks

Page 34: SoMe Tourism Presentation-  Email & Social

Use Email To Grow Your Social Media Presence

Copyright Blue Sky Factory 2010

Page 35: SoMe Tourism Presentation-  Email & Social

Email >> Social

Use your email list to build your social community

Copyright Blue Sky Factory 201035

Page 36: SoMe Tourism Presentation-  Email & Social

Social Media Awareness Campaign

Convert subscribers to community

36Copyright Blue Sky Factory 2010

Page 37: SoMe Tourism Presentation-  Email & Social

Connect With Us

Copyright Blue Sky Factory 201037

Page 38: SoMe Tourism Presentation-  Email & Social

Connect With Us

Copyright Blue Sky Factory 201038

Page 39: SoMe Tourism Presentation-  Email & Social

Social Media Awareness Campaign

Copyright Blue Sky Factory 201039

Page 40: SoMe Tourism Presentation-  Email & Social

Social Media Awareness Campaign

Copyright Blue Sky Factory 201040

Page 41: SoMe Tourism Presentation-  Email & Social

Social Media Awareness Campaign

Copyright Blue Sky Factory 201041

Page 42: SoMe Tourism Presentation-  Email & Social

Social Media Awareness Campaign

Copyright Blue Sky Factory 201042

Page 43: SoMe Tourism Presentation-  Email & Social

Social Media Awareness Campaign

Copyright Blue Sky Factory 201043

Page 44: SoMe Tourism Presentation-  Email & Social

Social Media Growth/Reach Campaign

• Email sent to over 178,000 customers on May 25, 2010

• Within one week, their Facebook fan count grew 65%

Copyright Blue Sky Factory 201044

Page 45: SoMe Tourism Presentation-  Email & Social

Get Subscribers Involved

Copyright Blue Sky Factory 2010

Encourage subscribers to share their own content

45

Page 46: SoMe Tourism Presentation-  Email & Social

Easily Push Your Blog UpdatesWith RSS To Email

Copyright Blue Sky Factory 2010

Page 47: SoMe Tourism Presentation-  Email & Social

Corporate Blogging

Companies with blogs gathered 68% more leads than companies without blogs.

47Copyright Blue Sky Factory 2010

Research by Hubspot 2010

Page 48: SoMe Tourism Presentation-  Email & Social

Corporate Blogging

48Copyright Blue Sky Factory 2010

46% of companies with a blog acquire customers through this channel!

Research by Hubspot 2010

Page 49: SoMe Tourism Presentation-  Email & Social

Create a Blog

Develop a blog to share a different voice/angle with your consumers.

Copyright Blue Sky Factory 201049

Page 50: SoMe Tourism Presentation-  Email & Social

RSS to Email

Send blog updates to your audience via email

Copyright Blue Sky Factory 201050

Page 51: SoMe Tourism Presentation-  Email & Social

General Best Practices

Copyright Blue Sky Factory 2010

Page 52: SoMe Tourism Presentation-  Email & Social

Email + Social Media: Best Practices

Include links to your social media pages in all email communications (even transactional emails).

Copyright Blue Sky Factory 201052

Page 53: SoMe Tourism Presentation-  Email & Social

Email + Social Media: Best Practices

In your email communication, encourage sharing with valuable, share-worthy content.

Copyright Blue Sky Factory 201053

Page 54: SoMe Tourism Presentation-  Email & Social

Email + Social Media: Best Practices

Mention your email and social presence in all marketing channels.

Copyright Blue Sky Factory 201054

Page 55: SoMe Tourism Presentation-  Email & Social

Email + Social Media: Best Practices

Identify your objective for each social channel, and tailor your message on that channel to your audience there.

Copyright Blue Sky Factory 201055

Page 56: SoMe Tourism Presentation-  Email & Social

Where are your customers communicating? Be aware of conversations that are relevant to customers.

Email + Social Media: Best Practices

Copyright Blue Sky Factory 201056

Page 57: SoMe Tourism Presentation-  Email & Social

Be a friend and a resource; don’t always try to sell.

Email + Social Media: Best Practices

Copyright Blue Sky Factory 201057

Page 58: SoMe Tourism Presentation-  Email & Social
Page 59: SoMe Tourism Presentation-  Email & Social

Interested in learning more?

Copyright Blue Sky Factory 201059

http://www.blueskyfactory.com/sometourism

Lindsay ClarkSr. Client Services ManagerBlue Sky [email protected]