Solutions to help pharmacy leaders Enhance patient matching, security and care

A key step along the patient’s journey to health often involves a stop at the

pharmacy. As a pharmacy leader, you drive medication adherence, close gaps

in care and are squarely positioned to recommend the most cost-effective drug

therapies. We know you’re committed to helping your patients get healthy, and

we’re committed to helping you make that patient journey both simple and secure.

Experian Health is powered by the strong healthcare heritage of our legacy companies, plus the deep data, advanced analytics and power-reporting capabilities of Experian. This unique combination positions us well to help you succeed.

Why Experian Health?• It starts with data. It’s the combination and quality of our

data — healthcare data, credit bureau data, marketing services data — where you see tremendous gains in intel and insights. This data can be packaged up within your system’s workflow for ease of use, and we can account for each data point so permissions and compliance restrictions are upheld.

• We have 25+ years of healthcare experience, as we’re a culmination of industry leaders spanning across the healthcare technology spectrum to drive revenue cycle management, identity management, patient engagement and care management solutions.

• We have a long history (40+ years) of matching, managing and protecting identities and personal data. In fact, we facilitated the industry-wide adoption of universal patient identifiers (UPIs) through providers, pharmacies and payers.

• Finally, our patient-centered technology addresses the needs of today’s patient-consumers. We leverage our expertise in data and analytics to develop solutions that simplify patient tasks, including the key activities surrounding securing their medications from you.

How we can help?Patient matching Our Universal Identity Manager leverages probabilistic and referential matching methodologies to achieve higher patient match rates, mitigating matching challenges associated with data quality issues that result in duplicate patient records. The Universal Identity Manager Experian Single Best Record (ESBR) returns the patient’s UPI; match score; and most current, accurate patient first name, last name, gender, date of birth, address (full), phone number and ethnicity. The Universal Identity Manager serves as the identity backbone providing patient resolution and enrichment.

Experian Health’s Universal Identity Manager platform has established a unique UPI for every person in the U.S. population, an estimated 328 million Americans. We’ve additionally collaborated with the National Council of Prescription Drug Programs (NCPDP) to enable the UPI to be included in pharmacy transactions for the purpose of improving data exchange between partners.

Brochure

Solutions to help pharmacy leaders

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Authentication and securityExperian Health’s Precise ID® for pharmacy portals provides pharmacy organizations with a way to confidently authenticate patients and reduce risk of a data breach that could result in costly HIPAA penalties during enrollment. It combines state-of-the-art identity proofing, risk-based authentication and knowledge-based questions with industry-leading data sources to help healthcare organizations securely verify each patient’s identity. The solution automates the prescription portal enrollment process, allowing patients to generate refill requests while securing patient prescription histories.

Care managementExperian’s Social Determinants of Health solutions identify and address individual patient needs relating to nonclinical barriers to health. Scores include Access to Care, Access to Medication, Housing Instability and Food Insecurity. An overall technology adoption and preferred communication method is also included to aid in outreach efforts.

With ConsumerView,SM you can glean insights into your patients’ lifestyles and interests. Our consumer healthcare marketing data utilizes lifestyle, demographic, psychographic and behavioral data from the highest-quality sources to ensure your business is compliant with consumer privacy regulations. Data can help with prospecting new target audiences and retaining existing customers.

Payment and collectionsPatient Financial Clearance helps HUB services vendors, pharmaceutical manufacturers and specialty pharmacies easily validate that applicants meet the qualifications to participate in patient assistance or charitable foundation programs. This ensures an expedited enrollment process, decreasing delays associated with specialty medication adoption.

Want to learn more about how we can help your pharmacy? Contact us at experianhealth.com/pharmacy

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