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Solutions Overview. Premier Motorola Two-way Radio Application Provider. Teldio Partners. Teldio’s Suite of Applications. MOTOTRBO Radios. Two-Way Radio Telephony. Two-Way Radio Telephony. A. Dial Into Radio Talkgroups from Any Phone. Phone User to All Radios. - PowerPoint PPT Presentation
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Solutions Overview
Premier Motorola Two-way Radio Application Provider
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Teldio Partners
Motorola Applications Provider
Mitel Affiliate Company
Member of the Wesley Clover Group
Global Distribution Partner for Zonith
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Two-Way Radio Telephony Radio-to-Radio Recording Intelligent Alarm Control System
Man Down Notifier Centralized Lone Worker Application Bluetooth Indoor Positioning System
Teldio’s Suite of Applications
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MOTOTRBO Radios
Two-Way RadioTelephony
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Two-Way Radio Telephony
Phone User to All Radios
Phone User to Security Talkgroup
A. Dial Into Radio Talkgroups from Any Phone
B. Make & Receive Private Calls
Radio to Phone Call
Phone to Radio Call
RBX +Plus User License &
MOTOTRBO Expansion
Card Required
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RBX +Plus Features
RBX +Plus FeaturesPremium Options
Make & Receive Private Phone
Calls on MOTOTRBO
Radios
Dial Into Radio Talkgroups from
Any PhoneAuto-Attendant Configuration
TX Interrupt Support
+ RBX Radio GUI
+ Integrated Phonebook
+ Display Caller ID
+ Speed Dialing
+ Call History and Missed Call
Notification
+ Call Transferring
+ Do Not Disturb
+ Auto Answer Mode
Call Recording
User Provisioning
Password Protection for
Channels
IP Site Connect Roaming
+ MOTOTRBO Expansion Card Required
Group call hang-up (from
radio)
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RBX Architecture
MOTOTRBO Radio Network Telephony World
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Two Voice Path Example Radio Interfacing
Teldio RBX Signaling/Voice Control Stations
Web Interface & Configuration
Software ApplicationLoaded on the RBX Server
Radio RequirementsFor Each Voice Path (concurrent call)1 Signaling/Voice Control Station is required per required Voice path
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Telephony Integration Options
Customized Cable
IP PBXTelephone System
Cellular GSM Network
Internet SIP Trunk (ITSP)
PSTN Analog Line
(POTS)
LAN
Analog PBX Telephone System
Analog to SIP Gateway
(Mediatrix)
Analog to SIP Gateway
(Mediatrix)
Teldio RBX
GSM to SIP Gateway
(PORTECH)
MOTOTRBO Radios
2. Analog PBX1. IP PBX 3. PSTN 4. ITSP 5. GSM Gateway
SIP Trunk
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Common Use Cases
Com
mon
Use
Cas
es
Placing/receiving calls to customers/suppliers from a radio
Direct extension (4-5 digit) dialling to PBX desk phones from a radio
Calling into an overhead pager from a radio
Extension twinning so both desk phones and radios receive the same calls.
Supervisors/Managers can dial into radio talkgroups from any phone, any where.
After-hours call forwarding to security guard radios
Why MOTOTRBO Telephony?
Private radio infrastructure = Guaranteed coverage
MOTOTRBO Impres Noise Cancelling = Clearer phone
conversations
Radio-2-Radio Recording
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R2R Recording
• Radio-to-radio recording• Phone-to-radio recording
• Sorted by Talkgroup
• Web Playback Feature
• Download in .wav format
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R2R Features & Benefits
FEATURES
Enhanced Audit Trails
IncreasedAccountability
Customer Service Assurance
Improved TrainingEfficiencies
Automatic, Intelligent Alarm Notification
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Intelligent, Automatic Alarm Routing
Time of Day
CompetencyUser Device
Multiple Alarm Sources• Fire Alarms• Pressure Sensors• Secure Areas
MOTOTRBO Radios
Cell Phones
Pagers
ASCII, I/O, RS232, SMTP, OPC SMS etc.
Alarm escalation (Closed loop)
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Logging & Reporting
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Architecture Overview
Receiver
DataCable
RS232/ LAN etc.
E-mail/ XML
Fire Panel
Pumps
Cell Phones
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Panic Button Interfacing
LAN
Reception Area
Patient rooms
Panic Button Interface Box
Emergency alarm sent toSDS, SMS & e-mail
SMS
TRBO
ASCII
Man Down Notifier
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Man Down Notifier
Proactive Lone Worker Monitoring
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Man Down Detection Modes
• Stillness – No movement• Motionless• Default 60 seconds - customizable
• Tilt – No movement• In tilt zone and motionless• Default 15 seconds - customizable
• Tilt – Movement• In tilt zone and moving• Default 45 seconds - customizable Console based parameter configuration
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Customizable Point of Origin
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MDN FeaturesPre-Alarm Mode• Allows the user to clear the detected
man event down before the MDN alarm is raised.
• Prevents false-alarms.• Timer configurable from 0 – 240
seconds ( 4 min ).
Sleep Mode• If user goes on break or into meeting,
MDN can be put to sleep for a set amount of time (1 – 60 min)
• Once Sleep timer expires, MDN is automatically re-enabled.
Customizable Point of Origin• Allows users to be monitored based
on their current habits• Prevents false-alarms
Adjustable Detection Timers• Stillness, Tilt, Tilt-Move• Configurable from 0 – 240 seconds on
administrator console• Setting a timer to 0 disables it from
raising a man down alarm
Access Code to Turn Off MDN Alarm Beacon• Using DTMF keypad enter “1397” then
“OK” to clear Man Down alarm.• Ensures alarms are not mistakenly
deactivated
Graphical User Interface • Easy to use menus• User notifications confirming the MDN
application state
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ACS Plus Integration
Additional alarm sources: Fire Alarms,
Pressure sensors, Door Alarms, etc.
• Multiple Alarm Sources• Multiple Communication Devices• Automatic, Intelligent, Alarm Filtering• Receipt Acknowledgement
Centralized Lone Worker
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Centralized Lone Worker
Activate30 minutes interval Alive Check Message 2 minutes to respond User Accepts
User Doesn`t Respond Alarm escalated through to ACS
Three ways to activate/deactivate CLW• Manually using the Radio• Schedule based• Location based
Radios, Cell phones and/or e-mail accounts
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CLW System Architecture
CLW sends a message to Lone Worker
Lone worker receives message on mobile device
If OK, he responds to the message
If not OK, CLW automatically sends an alarm notification via
ACS to the appropriate response group
Bluetooth Indoor Positioning System
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MOTOTRBO Radios
Smartphones
Bluetooth Tags
Bluetooth Indoor Positioning
Track Any Bluetooth
Device
Asset Tracking
Human Capital Management
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Bluetooth Beacons
Control Room Display Interface
LAN
192.168.0.1-
192.168.0.-n
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Comprehensive Positioning
Entrance Control
Critical/Safe Area Protection
Multiple Use Cases
Multiple Applications
A
B
C
A
B
C
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More beacons, more granularity.
Customizable Floor Plans
Logging & Reporting
Customizable Solution
Customized for your
environment
√
√
√
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Panic Alerting with location data
Location Based Lone Worker
Area Entrance Notification
Solution Integration
Location based
integration
Case Studies
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Case Study: Utilities
We EnergiesWisconsin, USA
Significant cost savings per site compared to iDen solution with
greater coverage
• Services 2M+ customers in Wisconsin & Michigan• 13 Power generation sites: Coal, N. Gas, Oil
Company Profile
• Staff carry PTT cellular devices which result in high reoccurring expenses with little coverage inside buildings
Problem
• 1700 MOTOTRBO radios across Wisconsin in Capacity Plus and IP Site Connect modes
• Teldio RBX +Plus installed at each power generation site (13 total)
Solution
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Case Study: Manufacturing
Bridor Inc.Montreal, Canada
Gives managers the ability to move through facility without missing
calls
• Bridor manufactures bread products that are shipped globally
• 4 plants in Canada/France
Company Profile
• Shift supervisors are frequently not at their desk and miss calls
• In building coverage issue with cell phonesProblem
• MOTOTRBO XPR6550 radios in Repeater mode
• Teldio’s RBX +Plus to allow radio to telephone interconnect, with extension twinning for all supervisors
Solution
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Case Study: FinancialHSBC Data CenterUnited Kingdom
• Receive engineering and security alarm messages on MOTOTRBO radios.Need
• ZONITH ACS receives alarms from a TAC Schneider Electric BMS. The alarm details are checked against a scheduler and action filter. ZONITH software despatches the alarm to MOTOTRBO digital radios.
Solution
• Faster response times for critical alarms.• 24/7 Automatic alarm messaging.• Audit trail of alarm history
Benefits
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Case Study: EducationCommunity College of Baltimore CountyMaryland, USA
Faster emergency response times
A safer campus environment.
• Community College of Baltimore County• 3 campuses
Company Profile
• Emergency calls not reaching its appropriate destination. • Need for a dispatcher to relay information from the phone
user to campus security (communication barrier)Problem
• Emergency phone calls are directly re-routed to security’s digital radios on any of the 3 campuses
• Personnel can place and receive phone calls from their two-way radios
Solution
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The Value of Teldio’s SolutionSecurity• Secured Private Assets• Enhanced Asset Management
Situational Awareness• Improved Response Times• Location Consciousness
Cost Reduction• Low Infrastructure Costs• No Recurring Fees
Safety• Increased Worker Safety• Employee Alertness
Leveraging the Power of yourMOTOTRBO Digital Two-way Radio Network.
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One Company, One Solution
Alarms
Telephony World
Asset / Employee Location
MOTOTRBO Radio Networks
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Teldio CustomersUtilities Education
Hospitality
Manufacturing
Natural Resources
Other
* Teldio & Zonith Customers
Teldio Sales TeamTel. 613.271.5980 x3Fax. 613.271.9810