Solution Summary

SAP® Multiresource Scheduling rapid-deployment solution

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Solutions for specific business needs

SAP Multiresource Scheduling rapid-deployment solution

•Transparency of the resource and demand planning situation

• Profitability by reducing nonproductive working times

• Cross-organizational alignment in the resource planning process

• Efficient planning of high volumes of resources and demands

• Flexible reactions to changing demands and planning requirements

• Monitoring daily execution

• Integration with other processes and SAP applications

• Compliance with service-level agreements

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Business benefits

Have a comprehensive and up-to-date planning overview

Improve planning efficiency Establish a user-friendly and graphical

planning board Enforce adherence to service-level

agreements Increase customer satisfaction Reduce the idle time of your service staff

and tools by optimizing resource utilization Streamline planning processes Reduce downtime of assets Enhance service quality

Increase your service quality and boost your profitability quickly with efficient resource scheduling

The SAP Multiresource Scheduling rapid-deployment solution is a fast way to implement a powerful resource planning solution for the service, plant maintenance, and project business. It provides scheduling of different resource types from one planning tool that leverages the existing SAP software infrastructure.

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What’s included – Solution scope

What’s included – solution scope

The SAP Multiresource Scheduling rapid-deployment solution enables resource management for service, plant maintenance, and project business. It runs as an integrated add-on to the SAP NetWeaver platform or the SAP ERP application. Customer service orders in SAP ERP, plant maintenance orders, project system networks, and collaboration projects in the SAP Portfolio and Project Management application can create scheduling demands. The rapid-deployment solution integrates closely with the SAP ERP Human Capital Management solution in terms of the availability of employees.

Project StaffingScope item 1: Project staffing and services scheduling for professional services The SAP Multiresource Scheduling rapid-deployment solution for professional services optimizes your resource management processes and helps you efficiently fulfill project needs while gaining insight into customer requirements.

Plant MaintenanceScope item 2: Resource planning and scheduling for plant maintenanceThe SAP Multiresource Scheduling rapid-deployment solution for plant maintenance optimizes the scheduling and assignment of resources to work orders and operations, taking resource availability into account.

Field ServicesScope item 3: Resource planning and scheduling for field services The SAP® Multiresource Scheduling rapid-deployment solution for customer service optimizes the scheduling and assignment of resources to service orders, taking resource availability into account.

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What’s included – Service scope

Go live in as little as 9 weeks

The rapid deployment of SAP Multiresource Scheduling addresses customer key challenges:

•Lack of transparency into the availability of workforce

•Optimizing resource assignments and the process of assignment.

It helps guarantee the go-live of one of the following scope items:

•Professional services – integration with SAP ERP (project system) with the Web request scenario

•Professional services – integration with SAP Portfolio and Project Management (cProjects)

•Plant maintenance/field services – integration with SAP ERP (plant maintenance or customer service)

The service accelerates implementation and reduces time to ROI while using best-practice scenarios.

A special step-by-step guide describes each activity during the deployment

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Software requirements

SAP® Multiresource Scheduling rapid-deployment solution

SAP ERP 6.0, SAP enhancement package 5

SAP Portfolio and Project Management 5.0, support package 6 or higher (optional)

SAP Multiresource Scheduling add-on based on SAP NetWeaver 8.00, support package 2

And/Or

SAP Multiresource Scheduling add-on based on SAP ERP 8.00, support package 2

SAP Rapid-Deployment solutionsThe fastest way to run your business better