Solution Manager Expert - A Step-By-Step Setup Guide to SAP Solution Manager Adapter for SAP Quality Center by HP Part 1

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SAP Solution Managerconcepts, technology,

and best practices

A Step-by-Step Setup Guide to SAP Solution

Manager Adapter for SAP Quality Center by HP: Part

1

by Labinot Bytyqi, Technical Consultant, Solution Manager and Extensions Practice Lead — West Region, SAP America, Inc. • February 25, 2010

In this first half of a two-part series, learn how to begin the setup of SAP Soluti on Manager

Adapter for SAP Quality Center by HP. See how you can prepare and meet the requirements for

connecting the two systems.

Key Concept

Preparing for the integration between SAP Solution Manager and SAP Quality Center by HP

requires you to install SAP Solution Manager Adapter ST-QCA 100: A dd-On, activate SAP QualityCenter enhancements in SAP Solution Manager, and install HP Enterprise Integration module for SAP

applications 2.50.

Together, SAP Solution Manager and the SAP Quality Center by HP cover the complete testing process

from requirements gathering to test case definit ions and reporting. By integrating the two, you can

seamlessly transfer requirements from your Business Blueprint — including specifications, business

test requirements, and test objects (e.g., transactions, implementation guide activities, or custom

programs) — to be tested in SAP Quality Center with a click of a button.

Quality assurance teams and quality managers use the information transferred to SAP Quality Center to

create test plans and centrally manage test cases. Once the test cases are complete in the SAP Quality

Center, they can transfer the test results back to the SAP Solu tion Manager project. The project now

contains all the necessary information and test results that your company’s project managers need.

Project managers have better control over testing processes and an improved ability to reuse critical

information to support future application management projects, such as upgrades or continuous

business-improvement projects. For an example of the integration, see Figure 1.

Figure 1 Integration process flow

In this article, I’l l show you the steps to set up the SAP Solution Manager Adapter for SAP Quality

Center, and provide you with best practices to follow along the way.

Note

This article guides you through the requirements you need to perform before you set up the

connection between SAP Solution Manager and the SAP Quality Center. My other article inthis update, “A Step-by-Step Guide to SAP Solution Manager Adapter for SAP Quality Center

ion Manager Expert - A Step-by-Step Setup Guide to SAP Solution ... http://www.solutionmanagerexpert.com/article_printable.cfm

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by HP Setup: Part 2,” shows you how to complete the setup and fully connect the two

systems.

Before You Begin

The following are the configuration prerequisites you must have in place before performing the steps in

this article:

SAP Solution Manager 7.0 with SAP enhancement package 1 or later

SAP Quality Center by HP 9.2 SP20, 10 SP04, or later

HP Enterprise Integration module 2.50 or 2.1

SAP Solution Manager Adapter ST-QCA 100: Add-On

The SAP Solution Manager Adapter for SAP Quality Center requires SAP Solution Manager 7.0,

enhancement package 1, with a double-stack system (i.e., SAP NetWeaver Application Server (SAP

NetWeaver AS) ABAP and Java in one SAP system). You should run SAP Solution Manager on Unicode.

SAP recommends that companies migrate SAP NetWeaver AS ABAP to Unicode if they have upgraded

from previous releases of SAP Solution Manager 7.0 and are not yet on Unicode.

You also need to have certain software components in SAP Solution Manager installed. To check the

ABAP Stack, follow menu path Menu > System Status. Figure 2 shows the installed ABAP component

information in SAP Solution Manager. You are required to have the following installed (note that they

are not all shown in Figure 2):

BI Content 703 SP08

ST 400 SP16

ST-SER 700_2008_1 SP04

ST-A/PI 01J_CRM500

SAP NetWeaver BW SP16

Internet Graphics Service 7.00 patch 10

PI Basis 2005_1_700 SP16

Figure 2 ABAP component i nformation for SAP Solution Manager 7.0

For the Java stack, you must check if the proper components are installed. To check these Java

components, go to http://<ServerName:<port>/sap/monitoring/ComponentInfo. Log in as

J2EE_ADMIN or as a user that has an SAP_J2EE_ADMIN role. You will see a screen similar to the one

shown in Figure 3.


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Figure 3 Java component information for SAP Solution Manager 7.0

Note that you should be mind ful of the Support Package release levels. Do not mix different versions.The ABAP and Java stack must be on the same release — if they aren’t, some functions in SAP Solution

Manager won’t work properly.

Note

The configuration on which the text and figures in this article are based is SAP Solution

Manager 7.0, SAP enhancement package 1, Support Package 20 and SAP Quality Center byHP 10 Support Package 7. Both systems are running on Microsoft Windows server 2003

with Microsoft SQL Server 2005 database.

Before configuring SAP Solution Manager Adapter for SAP Quality Center, you need to complete certain

IMG activities for SAP Solution Manager in transaction SPRO. The Basis team should have already

performed these steps, but you can find these activities by following menu path SAP Solution Manager

> Configuration > Basic Settings > Wizard-based Initial Configuration of Basic Settings > Solution

Manager > General Configuration.

To install and configure SAP Solution Manager Adapter for SAP Quality Center, you or the Basis team

must perform the following steps in SAP Solution Manager and SAP Quality Center. It is b eyond the

scope of this article to describe each one in detail, but here is the lis t:

Install SAP Solution Manager Adapter ST-QCA 100: Add-On

Activate SAP Quality Center by HP enhancements in SAP Solution Manager

Install HP Enterprise Integration module for SAP applications 2.50

Maintain profile parameters

Specify logical port

Set up the communication user for the SAP Quality Center

Set up the technical user for the Web service

Create the technical u ser for alias

Release the Web service for test results

Activate the Web service and create alias

Activate the service to display SAP Solution Manager documents in the SAP Quality Center

Connect to SAP Quality Center

Set up batch jobs

Install the Adapter

To install the SAP Solution Manager Adapter for SAP Quality Center, you have to download the SAP

Solution Manager Extension Add-On ST-QCA from the SAP Service Marketplace. Go to

http://service.sap.com/swdc and follow menu path Download > SAP Installations and Upgrades >

Installations and Upgrades - Entry by Application Group > SAP Technology Components> SAP

ADAPTER FOR QUALITY CENTER > SAP ADAPTER FOR QC 1.0 > Installation > ST-QCA 100: Add-On

Installation > download object SAPKITLEBA.SAR.


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Next, you must extract ST-QCA 100: Add-On Installation object KITLEBA.SAR into the file directory

EPS/in of the SAP Solution Manager instance. Extract the file at th e OS level or from the front-end SAP

GUI. In this example, I use the front-end SAP GUI to move ST-QCA 100: Add-On installation files into

EPS/in.

Next, log into SAP Solution Manager instance clien t 000 with adm inistrator user access. Once you are

logged in, run transaction SAINT from the front-end SAP GUI ( Figure 4).

Figure 4 Run a transaction from the front-end SAP GUI

This transaction takes you to the add-on installation tool (Figure 5). Load the ST-QCA 100: Add-On

Installation object KITLEBA.SAR that you downloaded by following menu path Installation Packages >

Load packages > From Front End. Specify the location of KITLEBA.SAR and click the Open button

(Figure 6). This brings you to the object content screen (Figure 7). The add-on installation tool

extracts and uploads object KITLEBA.SAR through the Remote Function Call (RFC) connection from

your workstation and store files ST-QCA 100: Add-On Installation objects in EPE (the directory where

the SAP Solution Manager instance is installed). You can upload files CSN0120061532_0028707.ATT

and CSN0120061532_0028707.PAT into \\tsphl812\sapmnt\trans\EPS\in by clicking the Decompressbutton (shown in Figure 7).

Figure 5 Load the installation object

Figure 6 Upload KITLEBA.SAR via the installation tool


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Figure 7 Decompress and add the files

Next, begin the installation of SAP Solution Manager Adapter ST-QCA 100: Add-On. Click the Start

button (Figure 8).

Figure 8 Start the installation

The add-on installation tool shows you all the available add-ons installed in SAP Solution Manager.

Select ST-QCA and click the Continue button (Figure 9).


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Figure 9 Click the Continue button after you select ST-QCA

Next, the tool tries to search for any Support Packages that belong to SAP Solution Manager Adapter

ST-QCA 100: Add -On. In this case, there are no Support Packages available. Click the Continue button

(Figure 10).

Figure 10 The results of a search for Support Packages

I recommend that you read SAP Note 11 09650, which is related to the add-on you are about to install,

because it contains important information such as conflicts wi th other add-ons, post install steps, and

other issues (Figure 11). After you review the note, click the OK icon and the SAP Solution Manager

Adapter ST-QCA 100: Add-On installation begins.


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Figure 11 Review the SAP Note or start the installation

Because this is a small add-on, it only takes a few minutes to install. Confirm the ins tallation by

clicking the Finish button (Figure 12).

Figure 12 Confirm the add-on

Activate SAP Solution Manager Enhancements

Now that the SAP Solution Manager Adapter ST-QCA 100: Add-On is installed, you need to activate

Enterprise Extension SM_QC_AD in the SAP Solution Manager IMG. Enterprise Extensi ons are a packed

functionality; the components are packages that are based on standard SAP Solution Manager and are

independent from each other. Note that you cannot deactivate an active SAP Solution Manager

component enhancement package because deactivating previously used production functionality can

lead to data inconsistencies. You also cannot deactivate enhancements to these struc tures.


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To activate Enterprise Extension SM_QC_AD, run transaction SPRO, follow menu path SAP Solution

Manager > Cross-Scenario Settings > Activate Solution Manager Enhancements, and click the execute

icon. Once this is set up, open the ENTERPRISE_EXTENSIONS folder, select SM_QC_AD — SAP Solution

Manager Adapter for SAP Quality Center by HP, and click Activate Changes (Figure 13).

Figure 13 SM_QC_AD activation

Note

Note that to activate any enhancement, you must have authorization object S_SWITCH

assigned to the user who is performing the activation and con figuration.

The activation is completed in background job SFW_ACTIVATE_SF0X. You can verify that the job

started and finished successfully in transaction SM37 (Figure 14).

Figure 14 SFW_ACTIVATE_SF0X job verification

Install HP Enterprise Integration module for SAP applications 2.50

HP Enterprise Integration module for SAP applications 2.50 enables you to export SAP Solution

Manager Business Blueprints to the SAP Quality Center requirements modu le. You can then design and

run tests in SAP Quality Center based on these requirements and update SAP Solution Manager with

their results.

You must install and deploy HP Enterprise Integration module for SAP applications 2.50 on top of the

SAP Quality Center. You can download it by navigating to http://<SAP Quality Center Server>

:8080/qcbin > Add-ins Page - Quality Center Extensions for SAP: > HP Enterprise Integration module

for SAP applications > Download Enterprise Integration for Windows. Download and save the

setup_win.exe file in same server where SAP Quality Center is installed (Figure 15).


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Figure 15 Download HP Enterprise Integration module for SAP applications 2.50

Now that the required files are downloaded, log in (with administrator access) where SAP Quality

Center is installed and execute HP Ent erprise Integration module for SAP applications 2.50

setup_win.exe (Figure 16). The installation wizard process for HP Enterprise Integration module for

SAP applications 2.50 begins. Click the Next button to continue with the installation ( Figure 17).

Figure 16 HP Enterprise Integration module for SAP applications 2.50 setup

Figure 17 The installation process

Read the license agreement. To accept the terms of the license agreement, select “I accept th e terms

of the license agreement” and then click the Next button again. In the next screen, specify the

directory where you want to install HP Enterprise Integration module for SAP applications (Figure 18).

You can navigate to the directory by clicking the Browse button. I n this example, SAP Quality Center is

installed under D:\HP Quality Center 10\Quality Process for SAP Applications, so the HP Enterprise

Integration module for SAP applications should go there.


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Figure 18 Specify a folder for the installation

Next, specify the path where SAP Quality Center is installed (in thi s case, D:\HP Quality Center10\repository) and click the Next but ton (Figure 19). In the next screen, select Enterprise Integration

2.50 and click the Next button (Figure 20).

Figure 19 Specify the SAP Quality Center repository folder


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Figure 20 Select Enterprise Integration 2.50

In the next screen, you can review and confirm that the settings are correct (Figure 21). (To make any

changes, click the Back button.) This time, when you click the Next button, the installation process

starts.

Figure 21 Confirm your settings and proceed with inst allation

In the next step, you have two options for updating the SAP Quality Center application server (Figure

22). Update now deploys the HP Enterprise Integration module for SAP applications 2.50. If you select

Update later, the installation process is finished but you cannot run the program until you update the

server. When you are ready to update the server later, you must run the deploy.bat script (or deploy.sh

for Solaris or Linux) from the <Enterprise Integration installation> di rectory (D:\HP Quality Center

10\Quality Process for SAP Applications\deploy.bat in this case; thi s can differ depending on your

particular system). When running the batch file, specify the SAP Quality Center installation directory

and the location of the SAP Quality Center repository — for example, I deployed D:\HP Quality Center

10 and D:\HP Quality Center 10\repository. I recommend that you select Update now.

For this example, I’m going to finish the installation process by selecting Update now and clicking the

Next button. In the confirmation screen, click the Finish button to close the installation wizard.


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Figure 22 Select an update option

Labinot Bytyqi graduated with a degree in computer science and business management from GeorgeFox University in 2005. Labinot joined SAP in 2007 as a technical consultant with more than eight years

of information technology experience, specializing in SAP consulti ng, in particular on SAP Solution

Manager application lifecycle management. Labinot is an SAP Solution Manager and Extensions practice

lead in the West region. You may contact Labinot via email at [email protected].


Documents

Solution Manager Expert - A Step-By-Step Setup Guide to SAP Solution Manager Adapter for SAP Quality Center by HP Part 1