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BenefitsfromSolidWorks:
24/7AccesstotheSolidWorksCustomerPortalOfferings:
• FreeCSWP/CSWATesting• DownloadServicePackUpdates• DownloadNewlyPurchasedSoftwareandPastVersions• DownloadMajorUpdates• SolidWorksUserForum‐Read/Post/Reply• ManageYourSolidWorksLicenses• AccesstotheSolidWorksTechnicalKnowledgeBase• TrackYourServicePerformanceRequests• SubmitSoftwareEnhancementRequests• Accessto3DContentCentralLibraryofParts‐Download&Post• BestPracticesWhitePapers• SolidWorksBetaTestingPre‐Qualification‐RegistrationRequired
UniqueBenefitsfromGoEngineer:
• 12DedicatedCertifiedFull‐TimeSupportEngineers• LocalApplicationEngineersAvailableOn‐Site• UnlimitedTollFreeHotlineSupport6AM‐5PMPST• MonthlyLunchtimeTips&TricksWebinars• DedicatedCustomerService/SubscriptionServiceRepresentatives• DedicatedSupportProductSpecialistsCertifiedIn:
• Simulation‐FEA• Enterprise&WorkgroupPDM‐PLM• CamWorks‐CNC• iLincWebSupport• SolidWorksProductSpecialistsin:
Routing SheetMetal Molds Adv.AssemblyMgmt
Adv.PartModeling Surfacing Weldments CircuitWorks
TolAnalyst PhotoView/Rendering Animations Drawings
SolidWorks&GoEngineerSubscriptionServiceBenefits
• 11TrainingCentersStaffedby12Full‐TimeCertifiedSolidWorksTrainers
• On‐Site&WebBasedCustomorStandardTrainingAvailable
• Self‐PacedDVDTrainingCourses
• MonthlyWebinarsForProducts,Industries,andManagers
• Hands‐OnTestDrivesForSolidWorks,Simulation,3DVIA,RP,CamWorks
• DesignValidation&SimulationClinics
• What’sNewversionreview&UpdateTraining
• FreeDownloadableUtilities&ProductivityTools
• PersonalizedVideoTips–WebcastLibraryforIn‐depthTopicReviews
• FlexiblePurchasingOptions‐FromNoCostFinancingtoSpecialPaymentPlans
• ExperiencedDedicatedPDM/PLMTeamWho’sUniqueBusinessPhilosophy
DefinesBestPracticesByAcceleratingImplementation,Installation&Investment
TeamApproachToCustomerService
GoEngineerembracesthetotalteamapproach,providingourcustomerswiththebestofallworlds.Wehavefull‐timededicatedtechsupportengineers,fieldproductengineers&specialists,local&insideaccountproductrepresentativeteamstoprovideourcustomerswiththeresourcestheyneed,whentheyneedthem.
BryanMcCrackenCustomerServiceRepresentative
801‐415‐[email protected]
SanDiegoBranch16880WestBernardoDr.Ste.140
SanDiego,CA92127(858)753‐0006
HowmayIassistyou?
AdditionalGoEngineerCustomerServices&Benefits