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Luxury Landscaping You Can Afford!!!! 1

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Page 1: Solano Community Collegebcs.solano.edu/workarea/mgarnier/BUS 5/Luxury Lands… · Web viewWe are currently seeking an investor for our company, Luxury Landscaping, which provides

Luxury Landscaping

You Can Afford!!!!

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TABLE OF CONTENTS

Section 1 – Executive Summary……………………………………………………………………3 1.1 Mission Statement………………………………………………………………………………….3 1.2 Vision Statement……………………………………………………………………………………3 1.3 Business Description……………………………………………………………………………...3 1.4 Strategy…………………………………………………………………………………………………3

Section 2 – Company Background………………………………………………………………..3 2.1 Insurance………………………………………………………………………………………………4 2.2 Accounting and Legal……………………………………………………………………………..4

Section 3 – Management Team…………………………………………………………………….5 3.1 Organizational Chart………………………………………………………………………………5 3.2 Managers……………………………………………………………………………………………….5 3.3 Management and Personnel…………………………………………………………………5-6 3.4 Training…………………………………………………………………………………………………6 3.5 Personnel Duties……………………………………………………………………………………6 3.6 Employee Profile……………………………………………………………………………………7

Section 4 – Financial Plan…………………………………………………………………………….8 4.1 Three Year Projection…………………………………………………………………………….8 4.2 Projected Market……..……………………………………………………………………………..8 4.3 Start-up Costs………………………………………………………………………………………...9

Section 5 – Capital Required………………………………………………………………………..10

Section 6 – Marketing Plan…………………………………………………………………….…….10 6.1 Customer Profiles…………………………………………………………………………………..10 6.2 Marketing…………………………………………………………………………………………10-11 6.3 Competition……………………………………………………………………………………..……12 6.4 Methods of Distribution………………………………………………………………………….12 6.5 Advertising Strategy……………………………………………………………………………….12 6.6 Community Involvement…………………………………………………………………………13

Section 7 – Location Analysis……………………………………………………………………….13 7.1 Facility…………………………………………………………………………………………………..13 7.2 Solano County Statistics…………………………………………………………………………14

Section 8 – Appendix……………………………………………………………………………………15 8.1 Resume of Sharon XXXXX…………………………………………………………………...16-17 8.2 Resume of Christy XXXXX…………………………………………………………………...18-19 8.3 Letter to Investor……………………………………………………………………………………20

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8.4 Letter of Recommendation……………………………………………………………………..21

Section 1 – Executive Summary

Mission Statement

Our main goal is to provide quality service and excellent customer care to all of our customers. We will specialize in our industry with hard work and continued growth and education in lawn care, landscaping, irrigation and fertilization.

Vision StatementOur vision is to install and maintain premium commercial and residential landscapes in Solano County. To establish and maintain long term relationships with customers and suppliers built on honesty and quality rewarded by continued business. Most importantly, create an enjoyable work environment where employees respect their job and our customers respect the service we provide.Business Description

Luxury Landscaping is a locally owned landscaping business located conveniently in Solano County. We handle landscaping and lawn maintenance, of residential homes, and small businesses. The company also offers a unique service of oriental garden design landscaping, the only one in the Solano County area. Today that service is offered in Solano County only. Our plan is to open markets in Yolo and Contra Costa Counties over the next 3 years. It is important to note that these gardens are a not only a unique service; they are also our premium high ticket service and provide a larger profit margin, directly impacting the company’s bottom line. Luxury Landscaping has chosen the following words as the hallmark of our business: Pride in our passion for landscaping and quality service, integrity above profits, 100% accountability, respect in the community, flexibility and fun.

Luxury Landscaping handles landscaping and lawn maintenance, of residential homes, and small businesses in Solano County. As of today, the company has 160 residential accounts and 25 small business accounts.

Strategy

The company’s growth strategy is to buy out smaller landscaping companies as we expand the business in Solano and Yolo Counties. Currently, with local corporations “downsizing”, “out-sourcing” these services to local businesses has become prevalent.

Section 2 – Company Background

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Projections for 2011 shows that it is reasonable to expect expansion of its customer base to new markets and territories. Cash Flow projections support the assumption that the company will have sufficient funds to purchase equipment and hire additional employees to support implementation of the marketing programs.

The success of the company lies in the direct result of our ability to provide personal service at a competitive rate, thus creating a dedicated customer base. Currently, the average cost for lawn maintenance of a residential home is $100 per month, small business accounts $500 per month, and large corporate accounts are negotiated on a per contract basis.

Luxury Landscaping maintains the following insurance: Comprehensive General Liability $1 million per occurrence, $2 million aggregate, Automobile Collision $1 million, Workman’s Compensation State of California Mandate.

Insurance

Carrier: Bahamamama Agent: Patty Peaches123 Mayberry St, Vacaville California Type of Insurance:Business/personal $1,000,000Deductible $1,000Liability $1,000,000

Accounting and LegalAccounting

All bookkeeping is kept on computer, on a regular basis, by the Vice President/Administrator on the software “QuickBooks Pro” from Intuit. At the end of the year the files are printed and passed to the accountant. Their fees are reasonable and there is a high level of trust in their input to the business. The customer base and prospect database is kept on the software “LawnPro” from LawnPro International that allows us to keep precise timelines of our scheduling and mange our accounts accurately.

Legal

All contracts and other legal matters are handled by Barney Phiffe. Mr. Phiffe is the senior partner of a 20-year old law firm specializing in business contracting.

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Christy Vice-Pres/AdminThomas Treasurer/SuppliesBrendon Secretary/SupervisorSharon President

President

w

w w

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w

w

w

w

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W=worker/employee

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Section 3 – Management Team

Managers

Sharon XXXXX, PresidentChristy XXXXX, Vice President and AdministratorThomas XXXXX, Treasurer and SuppliesBrendon XXXXX, Secretary and Supervisor (see resumes in Supporting Documents)

The officers of the company determine the direction of the company through its monthly meetings. Additionally, there is an incentive plan for board members to acquire bonuses based on set profit goals.

Management & PersonnelManagementAt present, Sharon XXXXX, is the President of Luxury Landscaping. Sharon has five prior years of experience in the landscaping business, working for a local competitor. Previously she worked in a variety of service industries selling and marketing products and services. She has set up an incentive plan for her employees that reward them for outstanding customer service based on year-end survey results, or when contracts are renewed or new business is closed. Under Ms. Jones’s management, a strong team of very dedicated people who love to work with nature has been formed. As manager her

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role is to identify new business, develop and implement marketing activities, and to negotiate and close new contracts. The four supervisors manage the accounts and part-time workers. They also determine staffing and equipment needed to maintain the account. There are also one design specialist, who is specifically trained in oriental garden design and tree topiaries.

PersonnelThere are three full-time office employees - one Vice President/Administrator and two administrative assistants. One Supervisor/Secretary. One Treasurer/Supplies. The remaining employees are part time workers, numbering from four to twelve or more, depending on the work load.

1. President: Salary $35,000 with yearly increases justified by profitability.

2. Vice President/Administrator: Salary $32,000 with yearly increases justified by profitability.

3. Supervisor/Secretary: Salary $28,000 with yearly increases justified by profitability.

4. Treasure/Supplies: Salary $18,000 with yearly increases justified by profitability.

Training

All employees receive training from the President and the Supervisor in the following areas:

Given by the Presidenta. Company policies and procedures regarding the customers and company standardsb. Landscaping orientation at the time they are hiredc. Liability and safety proceduresd. Equipment care and theft policies

Given by the Supervisorsa. Overview of each account assignmentb. Equipment assignment and training - operation of mowers, tools, and suppliesc. Chemicals precautions

Personnel Duties

1. Presidenta. Sets company policies and assigns training to new employeesb. Assigns accounts to Supervisorsc. Negotiates new contractsd. Approves purchasing of new equipment/suppliese. Reviews and signs all checksg. Follows up on Supervisor sales leads

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h. Marketing

2. Vice President/Administratora. Manages account schedulingb. Dispatches to supervisorc. Answers phonesd. Bookkeeping:

1. Accounts receivable/payable 2. Payroll 3. General ledger

e. Tracks orders of equipment and suppliesf. Supervises office employees3. Secretary/Supervisora. Supervise “workers” teamb. Responsible for trainingc. Forecasts and manages work schedulesd. Solicits new business leadse. Organizes monthly business meetings and documents report

4. Treasurer/Suppliesa. Reviews books b. Forecast supplies needed for each accountc. Handles account problems related to service and equipmentd. Responsible for inventory and equipment assignmentse. Supervises warehouse employees

5. Part-time Employees - report to supervisora. Assigned to work specific accountsb. Mows, weeds, performs manual laborc. Identifies any problemsd. Follows instructions from supervisore. Manages inventory of supplies

Employee ProfileAll employees must be:a. Hard working and neat in appearanceb. Like working outdoorsc. Good communicatorsd. Team workerse. Able to follow directives and be a quick learnerf. Dedicated to doing an outstanding jobg. Responsible, regarding safety

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Section 4 – Financial Plan

                       Three Year Projection                    2010   2011   2012      Ordinary Income/Expense                                 

  Total Income$172,500.0

0  $258,500.0

0  $610,000.0

0    

 Expense                

    Advertising and Promotion $2,200.00   $2,200.00   $3,000.00        Truck and Trailer Expenses $43,000.00   $1,000.00   $1,000.00        Bank Service Charges and Dues $100.00   $100.00   $100.00        Business Licenses and Permits $300.00   $300.00   $300.00    

   Computer/Office Equipment Expenses $9,450.00   $4,800.00   $5,200.00    

    Fertilizers and Chemicals $4,000.00   $6,000.00   $8,000.00        Insurance Expense $5,000.00   $5,000.00   $5,000.00        Tools and Equipment $17,500.00   $2,520.00   $3,200.00        Fuel Expenses $7,000.00   $8,500.00   $10,000.00        Rent $24,000.00   $24,000.00   $24,000.00        Loan Re-Payment $24,000.00   $24,000.00   $24,000.00        Office Supplies $1,000.00   $700.00   $1,000.00        Utilities $2,400.00   $2,400.00   $2,400.00        Postage and Delivery $2,500.00   $3,000.00   $3,500.00        Repairs and Supplies $3,000.00   $3,500.00   $4,000.00        Tool Repairs and Maintenance $3,000.00   $3,500.00   $4,000.00        Uniforms $1,000.00   $1,250.00   $1,500.00    

    Earnings$212,160.0

0  $212,160.0

0  $212,160.0

0    

    Management Earnings$113,000.0

0  $113,000.0

0  $121,000.0

0    

  Total Expenses$474,610.0

0  $417,930.0

0  $433,360.0

0    

  Total Loss$302,110.0

0  $159,430.0

0        

    Total Profit        $176,640.0

0                                          

Projected Market: The projected growth rate for the landscaping industry, based the previous years is 28%. We will be expanding our business with new equipment, marketing, and additional employees to meet and exceed that demand. We are expecting

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to grow our customer base by 50% based on our first year’s track record, our unique offering, and planned marketing activities.

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Trucks – (2) $30,000.00 Maintenance on trucks $800.00

Trailers – (2) $5,000.00 Leaf Vacuum $1,500.00

Aerator (1) $1,500.00 Utilities $2,400.00

Mowers (4) $4,800.00 Envelopes $200.00

Edgers (4) $600.00 Gas Filters $150.00

Blowers (4) $600.00 Air Filters $150.00

Gloves (12 pair) $180.00 Fertilizer $3,000.00

Weedeater String $1,200.00 Sprayers (2) $500.00

Gas $7,000.00 Clippers (10) $250.00

Oil $240.00 Uniforms $1,000.00

De-thatcher (1) $1,500.00 Chemicals $1,000.00

Gas cans (8) $200.00 Earnings (12 workers) $212,160.00

Computer (2) $3,000.00 Advertising $1,800 $1,800.00

Printer (2) $400.00 Bus Lic/Applicator License $300.00

Lawn Care Program (1) $250.00 Business Insurance $750.00

Accounting Program (1) $200.00 Lawn Mower Tires $200.00

Desk (2) $400.00 Lawn Mower Blades $400.00

Chairs (2) $200.00 Water Coolers (2) $150.00

Phones (2) $200.00 Traffic Cones $50.00

Cell Phones (4) $4,800.00 Checks $50.00

Pens $25.00 Flyers $200.00

Paper $200.00 Business Cards $200.00

Printer Ink $500.00 Hand Tools $3,000.00

Sprinkler supplies $3,000.00 Safety Glasses $200.00

Hearing Protection $100.00 Rent $24,000.00

Loan Payment $24,000.00Total cost of $345,345 not including management wages

Start-Up Costs

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Section 5 – Capital Required

Luxury Landscaping has $400,000 in cash to invest. Those funds coming in as follows: $100,000 being invested by Sharon XXXXX, $100,000 being invested by Christy XXXXX, $100,000 being invested by Thomas XXXXX and $100,000 by Brendon XXXXX. An additional amount of $100,000 in loan funds is needed as start up costs.(Letter to investor in appendix)

Section 6 – Marketing Plan

Luxury Landscaping offers two categories of landscaping services to three varieties of customers. The customers consist of residential homes, small businesses, and large corporations. Each group has the option of purchasing the same types of services. Lawn care includes, mowing, weeding, planting, re-sod, pest control, and tree and shrub maintenance. Customized landscape design can be purchased on a contract basis, including specialties in oriental gardens, tree sculpture, and complete landscape design. All the plantings are high quality and are purchased from a local nursery that has been in the business for over 35 years. We also have an arrangement to use the nursery as a consultant when there is a need for it.

Customer ProfilesThe following are descriptions of the three types of customers and the services that are typically purchased by each.

1. Residential homes in mid- to high-income areas, typically purchase lawn care that consists of mowing, weeding, pest control, and tree/shrub maintenance. There are two people assigned per job: two part-time college students, over-seen by a supervisor. This job can take an average of two hours to complete. Each home receives a contract for four visits per month unless there is a special need, which is an additional cost to the basic contract. These lawn contacts run year round.

2. Small business account or office park is the second type of customer. They typically consist of banks, or small office buildings and require shrub and landscaping care, weed and pest control and minimal lawn mowing. The average time required to service this type of account is three to four hours with one supervisor and two or three part-time employees.

3. Large corporate account or condo complex are the third type of customer. They require the same services as the small corporate account, but require many more hours, employees, and equipment. Additionally, included in their lawn maintenance is routine watering. The accounts that are being targeted will require an average of one week of maintenance per month. This is the area to be expanded over the next three years. To support the watering needed every other day during the summer months, one part-time worker is hired and dedicated to watering for every two companies. Corporate account

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contracts are negotiated individually, and range from 60K to 350K per year depending on the amount of square footage and specific landscaping requirements.

Marketing

Target #1Large Corporate Facilities and CondominiumsWho: Corporations that are “outsourcing” the landscaping maintenance of their facilities to outside vendors, and condominium complexes. There are approximately 75 accounts that are potential customers within a 50 mile radius. Our goal is to secure 5 in 2010.What: Send a direct mail with telemarketing follow-up. Describe landscaping, lawn maintenance, pest control and all other landscaping services, such as tree removal and replacement, landscaping design and care. Provide a guarantee for the services and show competitive comparison pricing from local companies.When: Begin January to determine the bidding process and to determine the timing of proposals. Call each account to determine the timing and arrange for an on-site estimate, to determine the amount of work needed and special needs to develop an estimate. If possible inquire what the previous years’ costs were and if the customer was satisfied with the work of their current landscaper.

Target #2Small BusinessesWho: All small businesses that have outdoor grounds that want to save money, or are unhappy with their present landscaping company. In the 50 mile radius there are approximately 125 accounts that are potential customers. Our goal is to add 15 new contracts in this category in 2010.What: Direct mail with telemarketing follow-up. Describe all the same landscaping services, referencing existing satisfied customers. Provide a guarantee for services rendered, show the cost savings using Luxury Landscaping. Develop a plan for continued landscape maintenance.Offer the company’s quality guarantee, and competitive pricing.When: Begin January to determine when existing contracts expire and provide information on the company and services. Request an on-site estimate to determine costs and uncover any problem areas needing work.

Target #3Residential HomesWho: Target all residential homes in the 50 mile radius that are in mid to high income areas and over 3+ acres. Contact all existing customers with satisfaction survey, and solicit at the same time for:

a. Additional business - renew contracts for next yearb. New customers - referrals

What: Develop and send company brochure that targets the residential homes supplying them with information on all services offered by Luxury Landscaping, with price comparisons.When: Develop brochure in January and mail in February prior to Spring and Summer contracts.

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Competition

Luxury Landscaping currently has two competitors in the local area: The Cut Above and The Cutting Edge. While they have been in the Solano County area for several years, they are family owned businesses that have a limited number of clientele and the same number of accounts year after year. They also have no type of Landscaping specialty.

Methods of DistributionLuxury Landscaping sells directly to the customer, is primarily a service business, with the exception of selling the landscaping plants and shrubs, which come from a local nursery wholesaler.

Advertising Strategy

Paid AdvertisingWe currently participate in several forms of advertising:1. Newspaper ads: All ad copy is identical, and include information required by the newspaper:a. Ad information:1. Ad size: The ad is two column x 3 ins.2. Timing: Monthly3. Section: Landscaping sectionb. Ad location and Contact:The Reporter916 Cotting LaneVacaville, CA 95688P.O. Box 1509Vacaville, CA 95696(707) 453-8109Contact: Sally Schulz

The Daily Republic1250 Texas StreetFairfield, CA 94533(707) 427-6937Contact: Sharon Guy2. Phone books - Yellow pagesAd Information:Coverage: Solano County areaAd Size: 1/4 pageRenewal date: February 1stContact: Sue Billings

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Community Involvement

Member of the Chamber of Commerce in Fairfield and Vacaville. Board Member of the local Garden Club, involved with teaching kids about plants and nature, as well as involved with the “Beautification of Solano” program.

Section 7 –Location Analysis

FacilityThe company currently leases a 20,000 sq. ft. area, which includes a 4,000 sq. ft. building for the main office, a large attached garage for trucks, maintenance equipment and supplies, two large lots, one fenced in for parking equipment, flatbeds, and storage of trees, shrubs, and plants.

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Solano County Statistics

County Population (January 2009): 426,729 Benicia: 27,977 Dixon: 17,573 Fairfield: 106,440 Rio Vista: 8,222 Suisun City: 28,856 Vacaville: 96,450 Vallejo: 121,055 Unincorporated Solano: 20,156

County’s Population Ranking in California (January 2009): 21 of 58 counties County Sales Tax Rate: 8.375% Average Wage per Job (2007): $43,383 Median Household Income (2008): $69,925 Median Age (2005): 34.8 Median Price of Existing Homes (June 2009): $185,000 Miles of streets, roads and highways: 1,801 County-maintained mileage: 587.3 miles

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Section 8 - Appendix

Summary of Financial Needs

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Sharon M. XXXXX1234 Home Rd

Fairfield, CA 94534707-688-1400

Summary

Five years’ experience in the Landscaping Industry. Skilled in sales, support and operations ofnew accounts for an established landscaping company. Managed office of 10 employees relatedto customer service. Proficient in management and workings of the landscaping service industry.Knowledgeable in landscaping design, and planning.

Experience

Landscaping Plus, Sacramento, Ca 1998 – 2006

Office Manager, Jan. 2005-December 2006

Managed 10 employees that sold and serviced customer accounts. Responsiblefor planning scheduling, and managing inventory (equipment and tools) for theten employees. Implemented the first “customer satisfaction survey” over thephone, to the entire base of customers.

Developed a tool “check-in” process saving the company $10,000 a year in lost inventory.Organized the telemarketing necessary for the customer survey resulting in additional sales revenue of $25,000Implemented and managed service issue “hot line” for dissatisfied customers.Responsible for all major accounts and employees that worked at the sites

Account Supervisor, Dec. 2003 – Dec. 2004

Managed 20 assigned accounts for landscaping and snow maintenance.Responsible for reporting to the President all account updates and potentialrevenue opportunities.

Maintained the 20 accounts by scheduling all part-time workersTrained part-time employees in proper lawn care maintenanceManaged the inventory, equipment and supplies of each workerManaged all customer service issues and received an excellence award for all accounts at the end of the year.

Account Landscaping Specialist, June 2001 – Nov. 2003

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Worked the landscaping contract of a large corporate accountRecommended landscaping design changes and secured additional contract with company

Learned the operation of all landscaping equipment, tools and vehicles

Equipment Rental, Inc., Sacramento, CA Jan. 1996 – May 2001

Service Desk ManagerResponsible for handling any service issues related to the renting of the company’s equipment or machineryManaged all bill disputes to resolutionInterfaced with office manager on large account problemsRecommended improvements in the problem solving process which resulted in speedy results for the customers

Personal Strengths

Excellent organizational and communication skillsDedicated to customer service excellenceStrong management training and experienceStrong knowledge of landscaping industry

Education

Completed Bachelors Degree in Horticulture at the University of Sacramento. Independentstudies at the Institute for Higher Learning majoring in Environmental Protection. Completed AA/AS degree at Solano Community College.

Affiliations and Interests

Board member of the Solano Chamber of CommerceCommittee member of the City’s “Beautification Program”

Volunteer at Community Services of Solano

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Christy XXXXX12345 Knotting RoadVacaville, CA 95687707-555-5555 (W) 707-555-5556 (H)

SummaryFive years’ experience in the Landscaping Industry. Skilled in sales, support and operations of new accounts for an established landscaping company. Managed office of 10 employees related to customer service. Proficient in management and workings of the landscaping service industry.Knowledgeable in landscaping design, and planning.

Experience

AAA Landscaping, Inc. Santa Maria, CA 1998 – 2006Office Manager, Jan. 2005-December 2006Managed 10 employees that sold and serviced customer accounts. Responsible for planning scheduling, and managing inventory (equipment and tools) for the ten employees. Implemented the first “customer satisfaction survey” over the phone, to the entire base of customers.Developed a tool “check-in” process saving the company $10,000a year in lost inventory.Organized the telemarketing necessary for the customer surveyresulting in additional sales revenue of $25,000Implemented and managed service issue “hot line” for dissatisfiedcustomers.Responsible for all major accounts and employees that worked atthe sites

Account Supervisor, 2003 – 2004Managed 20 assigned accounts for landscaping and snow maintenance. Responsible for reporting to the President all account updates and potential revenue opportunities. Maintained the 20 accounts by scheduling all part-time workersTrained part-time employees in proper lawn care maintenanceManaged the inventory, equipment and supplies of each workerManaged all customer service issues and received excellence award for all accounts at the end of the year.

Account Landscaping Designer, 2001 – 2003Worked the landscaping contract of a large corporate accountRecommended landscaping design changes and secured additional contract with companyLearned the operation of all landscaping equipment, tools and vehicles

Easter Rental, Inc., Santa Maria, CA 1996 – 2001Service Desk ManagerResponsible for handling any service issues related to the renting of the company’s equipment or machineryManaged all bill disputes to resolutionInterfaced with office manager on large account problems

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Recommended improvements in the problem solving process that resulted in speedy results for the customersPersonal StrengthsExcellent organizational and communication skillsDedicated to customer service excellenceStrong management training and experienceStrong knowledge of landscaping industry

EducationCompleted Bachelors Degree in Horticulture at the University of California. Independent studies at the Institute for Higher Learning majoring in Environmental Protection.

Affiliations and InterestsBoard member of the Vacaville Chamber of CommerceCommittee member of the City’s “Beautification Program”Volunteer at Community Services of Fairfield and Vacaville

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May 17, 2010

Bank of Mike Garnier Solano Community 678 Frontage RoadVacaville, CA 95688

Dear Mr. Garnier:

We are currently seeking an investor for our company, Luxury Landscaping, which provides a variety of landscaping designs and maintenance services.

Based on your interest in providing SBA loans for upcoming small businesses, we strongly believe that our business plan may be of immense interest to you. Enclosed is a copy of our business plan.

The company will become an industry leader in landscape design and maintenance services. Our mission is to provide quality service and excellent customer care to all of our customers. We will specialize in our industry with hard work and continued growth and education in lawn care, landscaping, irrigation and fertilization. We have targeted potential clients as residential, small business and large corporations. Our competitive advantage stems from our ability to market affectively and ingeniously attract customers. We have a strong management team, which includes Sharon XXXXXX and Christy XXXXXX, who are both owners of the business.

We are seeking $200,000 for our company. The funds will be used for our start up expenses in the company.

Thank you for your consideration and interest in Luxury Landscaping. Please contact us with any questions or concerns you have, and we will be pleased to provide you with any additional information you require. If, upon completing your review, you would like to discuss this matter further, please do not hesitate to contact us, by telephone at (707)555-5555.

Sincerely,

Luxury Landscaping

Sharon XXXXXXOwner

Christy XXXXXX

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Owner

May 17, 2010

Dear Prospective Investor,

I am delighted to have the opportunity to write this letter of recommendation for Luxury Landscaping.

We have had a contract with Luxury Landscaping, Inc. since February. Our contract with them is for landscaping maintenance. They recommended changes that would save us money and our property hasn’t looked this good in years. Recently we secured their services to install an Oriental garden, which is unique and attractive. Our international clientele has even commented on our unique landscaping and in our business, first impressions can mean everything.

I would recommend them highly, based on their level of service, quality of work and commitment as well they should be considered for the funding they seek.

If you have further questions, feel free to contact me. I can be reached on my private number 707-555-1234 during business hours.

Cordially,

Dave BallPresident

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