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Software Solutions & Digital Pathology Jeremy Johnson

Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

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Page 1: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

Software Solutions & Digital Pathology Jeremy Johnson

Page 2: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

2 © 2019 IDEXX Laboratories, Inc. All rights reserved.

IDEXX Laboratories – Improving the wellbeing of Pets, People & Livestock Diagnostics, Service and Software that advances the profession

Veterinary Diagnostics (Companion Animal Group) •  Reference laboratories & POC testing solutions •  6 continents •  ~80 laboratories

Page 3: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

3 © 2019 IDEXX Laboratories, Inc. All rights reserved.

IDEXX Laboratories: Innovation Driven Growth

Companion Animal Group Characteristics

•  Global market leadership – grounded in innovation

•  IDEXX VetLab®

•  IDEXX Reference Laboratory

•  Regulated by the USDA

0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0

2005 2012 2017

IDEXX Revenue ($B)

87%

6%

Companion Animal Group (CAG)

Livestock Testing** Water Testing

6%

Page 4: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

4 © 2019 IDEXX Laboratories, Inc. All rights reserved.

IDEXX CAG: VetLab-real-time diagnostic

Clinical Chemistry

Hematology

Urinalysis

IDEXX Instrument Portfolio

Page 5: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

5 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Page 6: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

6 © 2019 IDEXX Laboratories, Inc. All rights reserved.

IDEXX CAG: Reference Labs-Broad & Unique Menu

Hematology Clinical Chemistry

Urinalysis & Microbiology

Pathology

Molecular Diagnostics

Parasitology

Immunology

Pathology Operations: •  8 Histology centers •  Surgical Pathology focus •  130 Veterinary Pathologists •  15 Countries •  Courier, FedEx/UPS/DHL,

Royal Post from Veterinary clinics

•  50,000 cases/month

Page 7: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

7 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Strategic Challenges with Pathology Service

Supporting Business Growth Pathologist recruitment Space constraints

Laboratory & Office Service promise (2-3 days)

Pathologist of choice Leveraging expertise (discipline & species)

Capacity planning and work load balancing Metrics reporting, optimization and innovation

Page 8: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

8 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Digital Solution to Address Challenges

0 10 20 30 40 50 60 70 80 90

100

2005 2010 2015 2020

% d

igita

l vol

ume

Year

% Digital Pathology Timeline

Local lab w/ local pathologists à Multiple labs w/ remote pathologists

Proportional volume

Histology locations Pathologist locations

1st digital cases reported in 2007

Page 9: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

9 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Digital Pathology: Transforming our Service

People Adaptation Systems & Workflow: Creation & Optimization

Page 10: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

10 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Operational Challenges & Implementation

Operational Challenges •  Laboratory connectivity •  Whole slide imaging

•  Who & where •  Case assignment

•  Network transparency •  Responsive to virtual

pathologist

Histology labs

Implementation-IDEXX Phases 1.  Equipment: Added scanners & servers by location 2.  People: Pathologists, Pathology coordinators &

logistics 3.  Systems: LIS and integrations

Image from: Bangshift.com

Page 11: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

11 © 2019 IDEXX Laboratories, Inc. All rights reserved.

LIS & System Integrations

WSI viewer

Add-on testing

Dictation software

Core LIS Customer Support

Notes & images

Histology workflow

Pathologist Worklist

AP LIS

Data Analytics

Customer Reporting

LIS Requirements Intuitive single user interface “Single Histology Lab” Automation

pathologist case scheduling case level loading (point weighting) case rework routing

Sample tracking Metrics reporting

capacity planning, opportunity & impact Predictive customer results Customization @ customer level

Page 12: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

12 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Pathologist Scheduling & Case Distribution

WSI viewer

Add-on testing

Dictation software

Core LIS Customer Support

Notes & images

Histology workflow

Pathologist Worklist

AP LIS (Novopath)

Data Analytics

Customer Reporting

Pathologist queue

Case assignment and pathologist level loading Case ready state Case equivalencies by code Continuous feed Intelligent prioritization

Auto distributor

Histology labs

“Clean Room”

+

Page 13: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

13 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Global Challenges & Opportunity

Challenges: 1.  Language 2.  Certification 3.  Culture & Customs 4.  System latency & Cyber security

Opportunities: 1.  Recruiting & Capacity 2.  Customer service 3.  TBD

Page 14: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

14 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Thank you

Page 15: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

15 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Pathologist Distribution & Auto-Assignment o  Ability to automate pathologist distribution

based on client’s preferences, individual benchmarks, state requirements, payer requirements or any customizable criteria that may be applicable. •  Reduce time and resource planning for

individual case assignment o  Automated case distribution facilitates a

balanced workload, increases client satisfaction, and reduces reimbursement issues

o  Load balancing feature to allow for equally weighted cases distributed to all pathologists. Case complexity also taken into account when assigned.

Page 16: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

16 © 2019 IDEXX Laboratories, Inc. All rights reserved.

NovoPath Pathologist & Staff Scheduler

o  The Staff Scheduler is an employee management module that allows the lab managers to configure the employee scheduling, compensation, client preferences, and some additional data metrics.

o  Using this module, the lab maintains more efficient workload balance as well as having a transparent view of the staff availability in conjunction with the case load volume.

Page 17: Software Solutions & Digital Pathology · 2019-04-30 · individual case assignment o Automated case distribution facilitates a balanced workload, increases client satisfaction, and

17 © 2019 IDEXX Laboratories, Inc. All rights reserved.

Case Distribution Aligned with Digital Pathology

§  Whole Slide Imaging (WSI) instruments interfacing use digital slides for easy access and sharing, increased accuracy, and faster diagnoses.

§  Provide pathologists the flexibility to render diagnoses remotely using a real-time viewer of the scanned slides for a given case.

§  Whole slide imaging along with auto case distribution provides for an efficient process to have slides examined across the laboratory network