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Software Engineering Project Management Plan
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AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 1 of 15
Software Project Management Plan (SPMP)
for Automated Ticket Issuing System for
Bangladesh Road Transport Corporation
(BRTC)
:: Title Page ::
NAME ID
HAQUE, MAZHARUL 10-16377-1
AHMED, ISTIAK 10-16025-1
AHMED, ABIR 10-16234-1
RAFI, HASIB ADNAN ARR 08-11361-2
JUNE 18, 2012
Revision History
Revision Date Authors Description
Version
0.0.1
June 12, 2012
HAQUE, MAZHARUL AHMED, ABIR
RAFI, HASIB ADNAN ARR AHMED, ISTIAK
First Version
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 2 of 15
Table of Contents
SOFTWARE PROJECT MANAGEMENT PLAN (SPMP) FOR AUTOMATED TICKET
ISSUING SYSTEM FOR BANGLADESH ROAD TRANSPORT CORPORATION (BRTC) ...... 1
TITLE PAGE ..................................................................................................................................................... 1
REVISION HISTORY ....................................................................................................................................................... 1
INTRODUCTION ........................................................................................................................................................... 3
PROCESS MODEL ......................................................................................................................................................... 3
SOFTWARE MODEL ................................................................................................................................................... 3
BECAUSE OF THIS ..................................................................................................................................................... 3
SOFTWARE LIFE CYCLE FLOW CHART .................................................................................................................... 4
QUALITY GATES FOR EACH PHASE OF SW DEVELOPMENT ........................................................................................................ 4
LIST OF TASKS ............................................................................................................................................................ 5
ESTIMATION FOR EACH TASK .......................................................................................................................................... 5
SCHEDULE THE TASKS .................................................................................................................................................. 6
PREPARE LIST OF MILESTONE .......................................................................................................................................... 7
STAFFING PLAN ........................................................................................................................................................... 7
ROLE REQUIREMENTS .............................................................................................................................................. 7
STAFF ASSIGNED TO ROLES ................................................................................................................................... 8
STAFF RESOURCE LOADING CHART ........................................................................................................................ 8
MONITORING & CONTROLLING MECHANISM ......................................................................................................................... 9
COMMUNICATION AND REPORTING PLAN .................................................................................................................. 9
RISK MANAGEMENT ...................................................................................................................................................... 9
LIST OF DELIVERS ...................................................................................................................................................... 10
SCHEDULE TRACKING PROCESS ..................................................................................................................................... 12
TEAM LEADER MEETINGS ....................................................................................................................................... 12
DEFECT TRACKING PROCESS ......................................................................................................................................... 13
METRICS ................................................................................................................................................................. 14
POSTMORTEM ........................................................................................................................................................... 15
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 3 of 15
Introduction This document addresses the requirements for automated system of bus-ticket vending machine for
Bangladesh Road Transport Corporation (BRTC). The intended audience for this document is the
designers and the BRTCs of the project. It is the controlling document for this project. It specifies the
technical and managerial approaches to develop the software product. As such it is the companion
document to Requirements Analysis Document (RAD). Changes in either may imply changes in the other
document. All technical and managerial activities required to turn over the deliverables to the BRTC are
included. This includes scheduling, identification of tasks, and factors that may impact the project and
planning
Process Model
Software Model
Rapid Application Development (RAD) is a software development methodology that focuses on
building applications in a very short amount of time; traditionally with compromises in usability,
features and/or execution speed. The term has recently become a marketing buzzword that
generically describes applications that can be designed and developed within 60 - 90 days, but it
was originally intended to describe a process of development that involves application
prototyping and iterative development.
Because of this
To prevent cost overruns
(RAD needs a team already disciplined in cost management)
To prevent runaway schedules
(RAD needs a team already disciplined in time management)
To converge early toward a design acceptable to the customer
and feasible for the developers
To limit a project's exposure to the forces of change
To save development time, possibly at the expense of economy or
product quality
In certain situations, a usable 80% solution can be produced in
20% of the time that would have been required to produce a total
solution.
In certain situations, the business requirements for a system can
be fully satisfied even if some of its operational requirements
are not satisfied. The acceptability of a system can be
assessed against the agreed minimum useful set of requirements
rather than all requirements.
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 4 of 15
Software Life Cycle Flow Chart
Quality Gates for Each Phase of SW Development
Increased quality is a primary focus of the Rapid Application Development methodology, but the
term has a different meaning than is traditionally associated with Custom Application
Development. Prior to RAD, and perhaps more intuitively, quality in development was both the
degree to which an application conforms to specifications and a lack of defects once the
application is delivered. According to RAD, quality is defined as both the degree to which a
delivered application meets the needs of users as well as the degree to which a delivered system
has low maintenance costs. Rapid Application Development attempts to deliver on quality
through the heavy involving of users in the analysis and particularly the design stages.
Quality Metric Trigger
Open defects vs. closed defects over time Rate of increase of open defects >0.5*rate of
increase of closed defects over the past
2weeks
Line Of Code (LOC) N/A
Source code comment percentage <10%
Defects per KLOC >10% of defined norm for implementation
phase, as follows:
Coding: 15
Complication: 6
Black-box test: 7
Integration: 3
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 5 of 15
List of Tasks Requirements Elicitation
Project Presentation by BRTC
Project Planning
Requirements Analysis
Analysis Review
System Design
Object Design
Project Review with BRTC
Implementation & Unit Testing
Object Design Review
Project Agreement
System Integration & System
Testing
Internal Project Review (functional
prototype)
Project Acceptance by BRTC
Estimation for Each Task Task Of Phase Days Hours
Requirements Elicitation 28 210
Project Planning 25 187.5
Requirements Analysis 32 240
System Design 16 120
Object Design 10 75
Implementation & Unit Testing 12 90
System Integration & System Testing 15 112.5
*Total days are 105 days and working days are 93 days without national holydays.
Time Duration (Days) Requirements Elicitation
Project Planning
Requirements Analysis
System Design
Object Design
Implementation & Unit Testing
System Integration & System Testing
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 6 of 15
Schedule the Tasks
Date Project Phases
June 17 - July 24 Requirements Elicitation
July 29 - September 2 Project Planning
August 8 - September 20 Requirements Analysis
September 6 - 27 System Design
September 30 - 11 Object Design
October 3 - 18 Implementation & Unit Testing
October 21 - November 8 System Integration & System Testing
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 7 of 15
Prepare List of Milestone
Date Project Milestones
July 26 Project Presentation by BRTCs
September 22 - 26 Analysis Review
October 4 Project Review with BRTC
October 24 Object Design Review
October 17 Project Agreement
October 25 Internal Project Review (functional prototype)
November 12 Project Acceptance by BRTC
Staffing Plan The purpose staffing plan is to make certain the project has sufficient staff with the right skills
and experience to ensure a successful project completion.
Role Requirements
The following is a detailed breakdown of the roles required to execute the project. It includes:
the project role, the project responsibility of the role, skills required, number of staff required
fulfilling the role, the estimated start date and the expected duration the staff resource will be
needed on the project.
Role
Project
Responsibility
Skills Required
No. of
Staff
Required
Estimated
Start
Date
Duration
Required
Java
Developer
Java
Development
Java programming
expert(J2ME,J2EE)
BSc in Software
Engineering
10 June 17,
2012
October 2,
2012
Web
Developer
Web
Development
HTML,CSS,XHTML,X
ML,AJAX, JavaScript,
PHP (Strong knowledge
in MVC Platform)
3 June 17,
2012
October 2,
2012
Database
Management
Full control in
Database
Expert in Oracle10g,
SQL, MYSql
2 June 17,
2012
October 2,
2012
Software
Engineer
Software Testing
And Quality
Assurance
Strong Knowledge in
Capability Maturity
Model Integration
(CMMI) & Spice, ISO
9001:2000 for Software
3 June 17,
2012
October 2,
2012
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 8 of 15
Staff Assigned to Roles
The following is a detailed breakdown of the actual staff assigned to the project role, the amount
of Full Time Equivalent (FTE) requested for the role, the actual FTE acquired, the labor rate and
unit of the labor rate for the resource and the source from which the resource is recruited.
Role
Name
Requested
FTE
FY yy-yy
Acquired
FTE
FY yy-yy
Rate
Rate Unit
Java Developer
1. ISTIAK AHMED
2. ABIR AHMED
3. MAZARUL
HAQUE
FY 2012-2013
FY2012-2013
$20
$15
$25
Hour
Hour
Hour
Web Developer 1. ANNAS BISWAS FY 2012-2013 FY 2012-2013 $12 Hour
Database
Management
1. TANVIR HASAN
2. RAGHIB HASAN
FY 2012-2013
FY 2012-2013 $20
$15
Hour
Hour
Software
Engineer
1. INDRO ROY
2. ZAHIDUL
HAQUE
FY 2012-2013 FY 2012-2013 $20
$30
Hour
Total: 8
Staff Resource Loading Chart
The following includes the estimated effort in Full Time Equivalent (FTE) days required by
month for each staff resource assigned to the project.
Role
Number of Staff
Required
July
Aug
Sept
Oct
Total
Java Developer 10 20 20 20 20 85
Web Developer 3 15 20 15 10 60
Database
Management
2 25 20 20 25 90
Software Engineer 3 20 15 15 20 70
Total : 18 90 75 70 75 305
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 9 of 15
Monitoring & Controlling Mechanism Define the reporting mechanisms, report formats, review and audit mechanisms, and other tools
and techniques to be used in monitoring and controlling adherence to the SPMP. Project
monitoring should occur at the level of work packages. Include monitoring and controlling
mechanisms for the project support functions (quality assurance, configuration management,
documentation and training).
A table may be used to show the reporting and communication plan for the project. The
communication table can show the regular reports and communication expected of the project,
such as weekly status reports, regular reviews, or as-needed communication. The exact types of
communication vary between groups, but it is useful to identify the planned means at the start of
the project.
Communication and Reporting Plan
Information Communicated
From To Time Period
Status report Project Team Project Manager Weekly
Status report Project Manger Software Manager, Project
Team
Weekly
Project Review Project Team Software Manager Monthly
Risk Management This section mentions a number of possible risks for the project. Also, actions or measures are
described to prevent or to reduce the risks.
Four categories of risks are identified:
Risks with respect to the work to be done.
Risks with respect to the management.
Risks with respect to the resources.
Risks with respect to the customer.
The risks for each category are listed below. For each risk, a description, a probability to occur,
the action associated and the impact of the risk are given.
It is obvious that problems will occur during the project. To avoid problems the following rules
should be followed by all team members:
Try to signal problems as early as possible and report them to the PM, so that action can
be taken.
Pay attention to communication and make sure everybody understands the things the
same way.
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 10 of 15
Focus on the agreed user requirements, which express the wishes of the customer
Minimize friction between people by helping and supporting each other.
Follow guidelines that are posed in [SQAP] and [SCMP] to aid coordination and to
ensure product quality.
The risk Management Analysis diagram:
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
List of Delivers The System documentation will describe the principles of operation. The delivery consists of a
presentation of the system, a demonstration of the working system and the successful passing of
the acceptance test. The BRTC expects the acceptance test to be successfully demonstrated
remotely via the Internet November 8, 2012.from 8:30 pm to 10:20 pm. All work deliverables
will be on November 12, 2012.The work products will also be delivered on a CD-ROM after any
working days on November 12, 2012.
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 11 of 15
Deliverable work Products
Name Standard Preparer Reviewer Date Distribution
List
Software
Design
Specification
(SDS)
IEEE
1016-1998
IEEE
1016-1998
Consultant 1,
Project
Manager
October 4,
2012
Document
repository,
Preparer, Reviewer,
PM,
Consultant 1,
Programmer 1,
Technical Writer 1
End-user
Documentation
IEEE
1063-2001
Technical
Writer 1
Consultant 2 November
8, 2012
Document
expository,
Preparer, Reviewer,
PM
Software IEEE
830-1998
Requirements Requirements November
12, 2012
Document
Software
Project
Management
Plan (SPMP)
IEEE
1058-1998,
IEEE
1074-1997
Project
Manager
BTRC
Executive
Committee
September
27, 2012
Document
repository,
Preparer, Reviewer
PM,
NNB Executive
Committee
Software Test
Plan (STP)
Software Test
Plan
template
(adapted
from IEEE
829-1998)
Verification
Engineer 1,
Verification
Engineer 2
Project
Manager
October 1,
2012
Document
repository,
Preparer, Reviewer
PM,
Programmer 1
Software
Quality
Assurance Plan
(SQAP)
IEEE
730-2002
Quality
Analyst 1
Project
Manager
October 3,
2012
Document
repository,
Preparer, Reviewer
PM
Software
Verification
IEEE
1012-1998,
IEEE
1012a-1998
Verification
Engineer 1,
Project
Manager
November
8 – 12, 2012
Document
repository
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 12 of 15
Non-deliverable work products
Name Standard Preparer Reviewer Review
copy due
Distribution
list
Project team
meeting minutes
Meeting
Minutes
template
Project
Manager
Meeting
participants
24 hours
after
meeting
Document
repository,
Reviewer
Project team
meeting agendas
Meeting
Agenda
template
Project
Manager
Meeting
participants
24 hours
prior to
meeting
Document
repository,
Reviewer
Design peer
review
summaries
Technical
Review
Summary
template
Software
Designer 1
Review
participants
48 hours
prior to
review
Document
repository,
Reviewer
Project Quality Quality Meeting N/A Document
Schedule Tracking Process Every week, the work done by the members needs to be administrated. Each team member has to
fill in their hours on a web based log. This log needs to be filled in every Monday before 12:00.
A week stats at Sunday and ends at Tuesday. The PM sends an e-mail to the SM every week,
containing the hours spends on the different work package and the hours spend on followings
categories:
Non project relate, General project related, Documentation, specification, design, Source code,
testing, verification, consolidation and rework. Further, for every work-package, an estimation of
remaining hours is added.
Team leader meetings
Whenever the Project Manger (PM) or QAM finds it necessary he can arrange a team meeting.
Team leader meetings are rather informal and infrequent and the task required for one the
purpose of the meeting.
Reporting and Information Flow Matrix:
Action Weekly Monthly
Status meetings Project Team Meeting, Project Manager
& Department Director
Project Manger & Directors
Reports Complete Tasks, Details on Schedules &
Tasks for Next Week
Summary of Standard Reports
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 13 of 15
Defect Tracking Process
This document is details the process the bug or defect follows. It also details the way in which a
bug/defect is entered in to the bug tracking database.
Lifecycle of Defect:
Open Defect/Bug using bug template and bug tracking software
Assigned to developer or person responsible for fix
Developer reviews Bug
Developer acknowledges bug or declines bug for various reasons
If developer acknowledges bug, then a fix in progress is in
Developer fixes bug and assigns it back to person who opened it
QA confirms fix is completed in proper build
QA closes bug
If developer declines bug, then developer assigns bug back to person who opened it with reason
of decline
QA either acknowledges reason for close or can re-open bug with more details or proof
Developer can give reasons of: not a bug, by design, not reproducible, duplicate bug
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 14 of 15
Priority
Level
Description
Response Time or Turn -
around Time
High
A defect occurred due to the inability of a key
function to perform. This problem causes the system
hang it halts (crash), or the user is dropped out of the
system. An immediate fix or work around is needed
from development so that testing can continue.
Defect should be responded to within
24 hours and the situation should be
resolved test exit
Medium
A defect occurred which severely restricts the system
such as the inability to use a major function of the
system. There is no acceptable work-around but the
problem does not inhibit the testing of other functions
A response or action plan should be
provided within 3 working days and
the situation should be resolved
before test exit.
Low
A defect is occurred which places minor restrict on a
function that is not critical. There is an acceptable
work-around for the defect.
A response or action plan should be
provided within 5 working days and
the situation should be resolved
before test exit.
Others
An incident occurred which places no restrictions on
any function of the system. No immediate impact to
testing. A Design issue or Requirements not
definitively detailed in project. The fix dates are subject
to negotiation.
An action plan should be provided
for next release or future
enhancement
Metrics Metrics Description Tracking Tool
Schedule Milestones MS Project
Staff Usage Graph of person hrs used per month
Both projected and actual
MS Excel
Expenditures Graph of total expenditures over time
Both projected actual
MS Excel
No. of Requirements Graph of total requirements
Identified per module over time
MS Excel
No. of Requirements Defects Graph of number of defects identified per
module over time
MS Excel
No. of Objects Graph of number of objects identified
Over time
Coding Progress Number of objects coded MS Excel
Coding Size Lines of code measured daily
Test progress Unit test causes passed over time MS Excel
Defect Tracking Number of code defects
Test Progress Number of integration test
Passed over time
MS Excel
Defect Tracking Number of code defects test
Passed over time
MS Excel
AIUB IT Solutions Inc.
2012 © Mazharul, Istiak, Abir & Rafi Page 15 of 15
Postmortem The overall project plan follows the model, a modified RAD model. 3 prototypes have to be
delivered: A graphical user interface, a functional prototype and a system integration prototype.
Analysis is started before Project Planning is finished. System Design is followed by Object
Design. Important Milestones are the Analysis Review September 22 to September 26, the
Project Status on September 26, the Project Review on October 4 and the Object Design Review
on October 24. Implementation and Unit Testing are scheduled to overlap significantly. System
Integration is scheduled to immediately follow Unit Testing. System Testing starts immediately
after system integration and leads to the BRTC Acceptance Test on December 8, 2012.
T H E E N D