LEVEL

Software and Web Development Advanced Apprenticeship

Software and Web Development Apprenticeship

Programme Overview

Customer Support

Provision 5 Day Online Live/Virtual

Classroom

Software Testing & Software Design

5 Day Online Live/Virtual Classroom

Object-oriented Programming

(C#) OR

Event Driven Programming in

VB.net 5 Day Online Live/Virtual

Classroom

Web Development 5 Day Online Live/Virtual

Classroom

Designing & Creating Advanced Websites and Using Design

Software 5 Day Online Live/Virtual

Classroom

Additional Vendor Qualification

Baltic Training Services do not deliver training in isolation. In addition to the experience gained through meaningful employment the apprentice will develop key business skills which will strengthen their employability within nay chosen path. Apprentices can elect t extend their learning through the inclusion of one of many innovative, industry specific vendor training courses offered by Baltic Training Services.

COURSE DETAILS:

Customer Support Provision

Handling customer queries including

complaints and escalations

Investigating customer needs and creating and

investigating customer satisfaction

Data analysing customer satisfaction

information and creating a report based around the analysis

Creating and conducting a coaching session

based on customer needs

Software Testing & Software Design

Understanding Systems Development Life Cycle

Programming paradigms – procedural, event-driven & object oriented

Programming concepts – sequence, selection & iteration

Programming conventions – naming conventions, comments

Understanding data flow diagrams

Understanding pseudo-code & algorithms

Understanding stages of testing – alpha, beta, release candidate

Understanding levels of testing – unit, integration and systems testing

Web Development

Understand web architecture and components

Understand the technologies that can be used

to build and operate a website

Develop a web-site specification

Implement elements of a web-site

Designing & Creating Advanced Websites and Using Design Software

Fundamentals of advanced web page

development

Undertake formal user requirements analyses

Use appropriate development tools to

implement and test interactive web pages incorporating advanced design and information presentation techniques

Use graphics applications to create and

manipulate images

Maintain and evaluate web sites

Obtain, insert and combine information for

designs

Object-oriented Programming (C#) OR Event Driven Programming in VB.net

Implementing a software design using object oriented programming

Refining an object oriented program to improve quality

Testing the operation of an object oriented driven program

Documenting an object oriented driven programme

Additional Vendor Qualification One of the below:

CIW Web Design Specialist

NH Microsoft Web Development MCP

LEVEL Software and Web Development Advanced Apprenticeship

Please contact Baltic Training for further information:

T: 01325 731050 W: www.baltictraining.com /balticapprenticeships @baltictraining company/baltic-training

WHAT WE OFFER Baltic Training offer a number of Apprenticeship frameworks at various levels.

• MCSA Windows 8 | Windows Server 2012 - Level 3 • Cisco Certified Network Associate - Level 3 • IT Fundamentals - Level 3

• Technical Sales - Level 3 • Higher IT Apprenticeship - Level 4 • Social Media and Digital Marketing - Level 3 & 4

• Software Development - Level 3 & 4