Social Security Schemes in BHEL

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    A Project Report on :

    " Study on Social Security & Welfare Schemes in BHEL "

    2011-2012Submitted for the partial fulfillment of

    Master of Business Administration (MBA)

    of Maulana Azad National Institute of Technology,

    Bhopal

    Submitted By

    Ankit Michael Samuel4th Sem MBA, MANIT

    Scholar Number: 102103107

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    Table of ContentsDeclaration i

    Certificate ii Acknowledgements Preface iv Profile of the Organization

    1.1 Company History ............................................. 13

    1.2 Manufacturing Units of BHEL........................... ...... 14

    1.3 Introduction to BHEL Bhopal.............................. .......15

    1.4 BHEL, a candidate for Maharatna Company........ .... 17BHEL Human Resource Departments

    2.1 Introduction....................................................................19

    2.2 Descriptions of HR Departments..................................19

    2.3 Functions of HR Departments........................................28

    2.4 Levels of Employees .......................................................30

    2.5 Organizational Hierarchy................................................. 32

    2.6 Human Resource Practices in BHEL..............................33

    I. Study on Social Security & Welfare Schemes inBHEL.......................................................................39

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    Chapter 1

    1.1 Introduction.................................................................441.2 Welfare Briefing.....................................................45

    1.2.1 Welfare Schemes in BHEL

    1.2.1.1 Statutory welfare scheme

    1.2.1.2 Non- Statutory Welfare Scheme

    1.3 Statutory labor welfare facilities................................51

    1.4 Non statutory labor welfare facilities............................531.5 Objectives of the Study.................................................541.6 Social Security Schemes in BHEL...............................55

    Chapter 2

    2.1 Social Security Schemes in BHEL...............................56

    2.1.1 Group Saving Linked Insurance Scheme (GSLIS)2.1.1.1.1 Amount Insured2.1.1.1.2 Premium Per Month. (In Rs.)

    2.1.2 Death Relief Fund (DRFS)2.1.3 Employee Deposit Linked insurance (EDLI)

    2.1.3.1 Amount Insured2.1.4 Group Insurance Scheme (GIS)

    2.1.4.1 Amount Insured

    2.1.5 Group Personnel Accident Policy(GPAP)2.1.5.1 ICICI LOMBARD

    2.1.5.1.1 Compensation

    2.1.5.1.2 The coverage for employees

    2.1.5.1.3 Process

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    2.1.6 Gratuity 2.1.6.1 Gratuity Calculation:

    2.1.7 The E mployees Family Pension Scheme

    2.1.7.1 Calculations

    2.1.7.2 Benefits

    2.1.8 Provident Fund2.1.8.1 Provident Fund Calculations

    2.1.9 Earned Leave2.1.10 Retired Employees' Contributory Health Scheme

    2.1.11 Act: The workmens Compensation Act, 1923 2.1.11.1 Main Provisions2.1.11.2 Compensation2.1.11.3 The process of providing T he

    Workmens Compensation in BHEL

    2.1.11.4 The Claim process

    2.1.11.4.1 Preparation of Accident Report

    and Compensation Amount

    2.1.11.4.2 Procedure

    2.1.10 Retired Employees' Contributory Health Scheme2.1.10.1 Sample Forms (to be filled by employees)

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    Chapter 3

    3.1 Live Case Handling in BHEL.............................................88

    3.1.1 Accident case

    3.1.1.1 Rules of half monthly compensation(HMC) Calculation.

    3.1.1.2 Rules for Earned Leave Calculation

    3.1.1.3 Rules for Lumsum Payment

    3.1.2 Death case

    3.2 Finding of the Study............................................................93

    3.3 Suggestions...........................................................................95

    3.4 Conclusion...........................................................................96

    II Bibliography ...........................................................................98

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    Declaration

    I Ankit Michael Samuel student of 4th Sem fromDepartment of Management Studies of Maulana AzadNational Institute of Technology, Bhopal. Here by declare that I did my major project on " Study onSocial Security & Welfare Schemes in BHEL" underthe guidance of Amit Banerjee.

    Yours Sincerely Ankit Michael Samuel

    4th Sem MANIT (DOMS), Bhopal

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    CertificateT his is to certify that Mr. Ankit Michael Samuel student

    of M.B.A. of MANIT, Bhopal has successfully completedhis major project as a part of professional studies onproject "Social Security Schemes in BHEL".

    This project work has been carried out under thesupervision and is of sufficiently high standard to warrant ispresentation for the examination leading to degree of M.B.A. of MANIT university of Bhopal.

    I wish them a successful professional career.

    Date:

    Shri Amit Banerjee Ankit Michael

    Samuel

    (Associate Professor (MANIT, Bhopal)

    Management Studies Department,

    MANIT,Bhopal)

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    Preface

    Personnel Management occupies the prime position of all

    disciplines in Management which deals with many resources.

    These resources were expanded to include, among others, the

    following: Men, materials, machinery, money, etc

    Human beings play a dual role- a resource as well as a motive

    force for all other resources. They are also responsible for

    manipulating all other resources by way of developing, utilizing,

    commanding and controlling them like materials, machines,

    money, information, land, infrastructure, etc. Human resources

    management (HRM) plays a decisive role in to manpower

    development: be it labors, students, educated, unemployed,supervisor or manager. Proper H.R.M. can develop right type of

    shop floor ethos and values which improve productivity and

    personal satisfaction of employees.

    BHEL is one of the of India's nine largest Public Sector

    Undertakings or PSUs, known as the Navratnas or the nine

    jewels. BHEL, Bhopal is the vast bank of knowledge. It is the

    http://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Public_Sector_Undertaking
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    perfect place to learn about the Management of the Manpower

    Resources. The knowledge gained here is going to be very

    helpful in making a successful professional career.

    I had taken the topic:

    Project on Social Security Schemes in BHEL.

    The main purpose of this research is to know Performance

    Appraisal System in BHEL. I had tried to put my best efforts tocomplete this task on the basis of skills achieved during studies

    in the institute and the knowledge provided by the respective

    employees of HRM Department in the BHEL, Bhopal. I had

    put my maximum effort to gain the accurate data from the

    BHEL, Bhopal. If any error or mistakes found in study and in

    collecting data kindly ignore.

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    Acknowledgement

    The successful completion of our project would have been a

    dream, devoid of the worthwhile help and ample cooperation of

    various people, who are expert in their respective fields. I

    express my gratitude to the Personnel Department of BHEL,

    Bhopal for giving me an opportunity to carry out this project in

    their organization.

    The inception of the whole process started with, Sh. K.K.Nair

    (AGM,HRM), his earnest efforts, which motivated us to a great

    deal. So, I express my deep sense of gratitude toward his

    innovative ideas.

    My project in charge Sh. Prajjal Adak , a man of simplicity and

    sincerity, whose enthusiasm toward my project provoked me

    throughout to commit my best efforts and achieve the desired

    results. Who always showed and directed me towards right path.

    My commitment to the project is a result of patience, hard work,

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    and dedication as inspired by him. I put deep benevolence and

    gratitude to Sh.Prajjal Adak.

    And, Of course Shri Amit Banerjee , our MANIT Faculty whoinspired me of giving my best each time. He is a man of

    discipline and great source of knowledge.

    I would also like to thanks Sh. M.Isadore(DGM), Sh. Nisar

    Haidar(DGM), Smt. Surekha Banchhor(Manager), Sh.AmolChoubey(Executive),Sh. K.R Divya(Dy.Officer) for being the

    guiding and encouraging figures all through the duration of this

    project. Without their cheering and Invaluable insight into this

    project, the project work would not have been accomplished.

    At last, but not the least, it is really a proud privilege for us to

    express our deepest sense of gratitude and external gratefulness

    to our esteemed faculty members, family members & friends

    who provided proper guidance for the project work and woke

    enthusiasm for the topic.

    Date:

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    Profile of the Organization

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    1.1 Company History

    Bharat Heavy Electricals Limited (BHEL ) (BSE: 500103,

    NSE: BHEL) is one of the oldest and largest state-ownedengineering and manufacturing enterprise in India in the energy-related and infrastructure sector which includes Power, Railways, Transmission and Distribution, Oil and Gas sectors and many more. It is the 12th largest power equipment manufacturer in the

    world. BHEL was established more than 50 years ago, ushering in the indigenous Heavy Electrical Equipment industry in India.The company has been earning profits continuously since 1971-72 and paying dividends since 1976-77. 74% of the total powergenerated in India is produced by equipment manufactured by BHEL.

    It is one of India's nine largest Public Sector Undertakings orPSUs, known as the Navratnas or 'the nine jewels.

    http://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/bseplus/StockReach/AdvanceStockReach.aspx?scripcode=500103http://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://www.nseindia.com/marketinfo/companyinfo/companysearch.jsp?cons=BHEL&section=7http://en.wikipedia.org/wiki/Engineeringhttp://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Power_Generationhttp://en.wikipedia.org/wiki/Railwayshttp://en.wikipedia.org/wiki/Electricity_distributionhttp://en.wikipedia.org/wiki/Petroleum_industryhttp://en.wikipedia.org/wiki/Dividendhttp://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Dividendhttp://en.wikipedia.org/wiki/Petroleum_industryhttp://en.wikipedia.org/wiki/Electricity_distributionhttp://en.wikipedia.org/wiki/Railwayshttp://en.wikipedia.org/wiki/Power_Generationhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Engineeringhttp://www.nseindia.com/marketinfo/companyinfo/companysearch.jsp?cons=BHEL&section=7http://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://www.bseindia.com/bseplus/StockReach/AdvanceStockReach.aspx?scripcode=500103http://en.wikipedia.org/wiki/Bombay_Stock_Exchange
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    1.2 Manufacturing Units of BHELMain Manufacturing Facilities

    Bhopal (Madhya Pradesh) Bharat Heavy Electrical Limited, Ranipur, Haridwar

    (Uttarakhand) [10] Bharat Heavy Electricals Limited, Ramachandrapuram,

    Hyderabad ( Andhra Pradesh) Jhansi (Uttar Pradesh) High Pressure Boiler Plant and Seamless Steel Tube Plant,

    Tiruchirapalli (Tamil Nadu) [11] Boiler Auxiliaries Plant, Ranipet (Tamil Nadu) Electronics Division and Electro Porcelain Division,

    Bangalore (Karnataka) Jagdishpur (Uttar Pradesh) Rudrapur (Uttrakhand) Industrial Valves Plant, Goindwal (Punjab) Bharat Heavy Plates and Vessels Limited (Vizag)

    http://en.wikipedia.org/wiki/Bhopalhttp://en.wikipedia.org/wiki/Madhya_Pradeshhttp://en.wikipedia.org/wiki/Bharat_Heavy_Electrical_Limited,_Ranipurhttp://en.wikipedia.org/wiki/Haridwarhttp://en.wikipedia.org/wiki/Uttarakhandhttp://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-9http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-9http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-9http://en.wikipedia.org/w/index.php?title=Ramachandrapuram,_Hyderabad&action=edit&redlink=1http://en.wikipedia.org/wiki/Hyderabad,_Andhra_Pradeshhttp://en.wikipedia.org/wiki/Andhra_Pradeshhttp://en.wikipedia.org/wiki/Jhansihttp://en.wikipedia.org/wiki/Uttar_Pradeshhttp://en.wikipedia.org/w/index.php?title=High_Pressure_Boiler&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Seamless_Steel_Tube&action=edit&redlink=1http://en.wikipedia.org/wiki/Tiruchirapallihttp://en.wikipedia.org/wiki/Tamil_Naduhttp://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-10http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-10http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-10http://en.wikipedia.org/w/index.php?title=Boiler_Auxiliaries&action=edit&redlink=1http://en.wikipedia.org/wiki/Ranipethttp://en.wikipedia.org/wiki/Tamil_Naduhttp://en.wikipedia.org/wiki/Electronicshttp://en.wikipedia.org/wiki/Porcelainhttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Karnatakahttp://en.wikipedia.org/wiki/Jagdishpurhttp://en.wikipedia.org/wiki/Rudrapurhttp://en.wikipedia.org/wiki/Uttrakhandhttp://en.wikipedia.org/wiki/Valveshttp://en.wikipedia.org/wiki/Goindwalhttp://en.wikipedia.org/wiki/Punjab_(India)http://en.wikipedia.org/w/index.php?title=Bharat_Heavy_Plates_and_Vessels_Limited&action=edit&redlink=1http://en.wikipedia.org/wiki/Vizaghttp://en.wikipedia.org/wiki/Vizaghttp://en.wikipedia.org/w/index.php?title=Bharat_Heavy_Plates_and_Vessels_Limited&action=edit&redlink=1http://en.wikipedia.org/wiki/Punjab_(India)http://en.wikipedia.org/wiki/Goindwalhttp://en.wikipedia.org/wiki/Valveshttp://en.wikipedia.org/wiki/Uttrakhandhttp://en.wikipedia.org/wiki/Rudrapurhttp://en.wikipedia.org/wiki/Jagdishpurhttp://en.wikipedia.org/wiki/Karnatakahttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Porcelainhttp://en.wikipedia.org/wiki/Electronicshttp://en.wikipedia.org/wiki/Tamil_Naduhttp://en.wikipedia.org/wiki/Ranipethttp://en.wikipedia.org/w/index.php?title=Boiler_Auxiliaries&action=edit&redlink=1http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-10http://en.wikipedia.org/wiki/Tamil_Naduhttp://en.wikipedia.org/wiki/Tiruchirapallihttp://en.wikipedia.org/w/index.php?title=Seamless_Steel_Tube&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=High_Pressure_Boiler&action=edit&redlink=1http://en.wikipedia.org/wiki/Uttar_Pradeshhttp://en.wikipedia.org/wiki/Jhansihttp://en.wikipedia.org/wiki/Andhra_Pradeshhttp://en.wikipedia.org/wiki/Hyderabad,_Andhra_Pradeshhttp://en.wikipedia.org/w/index.php?title=Ramachandrapuram,_Hyderabad&action=edit&redlink=1http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-9http://en.wikipedia.org/wiki/Uttarakhandhttp://en.wikipedia.org/wiki/Haridwarhttp://en.wikipedia.org/wiki/Bharat_Heavy_Electrical_Limited,_Ranipurhttp://en.wikipedia.org/wiki/Madhya_Pradeshhttp://en.wikipedia.org/wiki/Bhopal
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    1.3 Introduction to BHEL Bhopal

    Heavy Electrical Plant, Bhopal is the mother plant of Bharat Heavy Electricals Limited, the largest engineering andmanufacturing enterprise in India in the energy-related andinfrastructure sector, today. It is located at about 7 kms. fromBhopal Railway station, about 5 kms. from Habibganj Railway station and about 18 kms. From Raja Bhoj Airport. Withtechnical assistance from Associated Electricals (India) Ltd., a UK based company, it came into existence on 29 th of August,1956. Pt. Jawaharlal Nehru, first Prime minister of India dedicated this plant to the nation on 6 th of November, 1960.

    BHEL , Bhopal with state-of-the-art facilities, manufactures widerange of electrical equipments. Its product range includes

    Hydro, Steam, Marine & Nuclear Turbines, Heat Exchangers,Hydro & Turbo Generators, Transformers, Switchgears, Controlgears, Transportation Equipment, Capacitors, Bushings,Electrical Motors, Rectifiers, Oil Drilling Rig Equipments andDiesel Generating sets.

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    BHEL, Bhopal certified to ISO: 9001, ISO 14001 and OHSAS18001, is moving towards excellence by adopting TQM as perEFQM / CII model of Business Excellence. Heat Exchanger

    Division is accredited with ASME U Stamp. With the slogan of Kadam kadam milana hai, grahak safal banana hai, it iscommitted to the customers.

    BHEL Bhopal has its own Laboratories for material testing andinstrument calibration which are accredited with ISO 17025 by NABL. The Hydro Laboratory, Ultra High Voltage laboratory and Centre for Electric Transportation are the only laboratories

    of it are in this part of the world.

    BHEL Bhopal's strength is its employees. The company continuously invests in Human Resources and pays utmost attention to their needs. The plant's Township, well known forits greenery is spread over an area of around 20 sq kms. andprovides all facilities to the residents like, parks, community halls, library, shopping centers, banks, post offices etc. Besides,free health services are extended to all the employees through350 bedded (inclusive of 50 floating beds) Kasturba Hospital andchain of dispensaries.

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    1.4 BHEL, a candidate for Maharatna Company

    For getting Maharatna status, a company needs to have a three- year track record of annual net profit of over Rs 5,000 crore, net worth of more than Rs 15,000 crore and turnover of more thanRs 25,000 crore. It should also be a listed firm.

    "It (to accord Maharatna status to BHEL) is being examined and will be done shortly. BHEL is likely to fulfill that criteria soon,"Patel added.

    BHEL's turnover was Rs 33,173.34 crore in the fiscal 2009-10.However, the company's annual average net profit was Rs 3,433crore during the last three years.

    Its shares were trading at Rs 2192.5, down 0.05 per cent fromthe last close at the Bombay Stock Exchange.

    Maharatna scheme was announced by the government inDecember 2009 to give more operational freedom to the top-

    performing PSUs.

    When that several PSUs lack the required number of independent directors on their board, Patel said the positions

    would be filled up soon.

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    "Many PSUs have independent director vacancies. Theindependent director position has to be fulfilled at the earliest and Department of Public Enterprises will make sure that all theposition have eminent people," he added.

    As per the Clause 49 of the listing agreement betweencompanies and stock exchanges requires companies to haveindependent directors in half of the board positions.

    Some large listed state-run companies do not have the requirednumber of independent directors.

    This has impeded the government's effort to divest part of its

    stake in public sector firms, forcing it to name retiredbureaucrats as independent directors.

    Out of 47 listed government companies, the boards of 17companies like Indian Oil, BHEL and SAIL do not have therequired number of independent directors," a recent government report had said.

    There are 246 Central Public Sector Enterprises in the country,as on March 2009.

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    BHEL Human Resource Departments

    2.1 Introduction

    Human resource is a term used to describe the individuals whomake up the workforce of an organization, although it is alsoapplied in labor economics to, for example, business sectors oreven whole nations. Human resources is also the name of thefunction within an organization charged with the overallresponsibility for implementing strategies and policies relating tothe management of individuals (i.e. the human resources). Thisfunction title is often abbreviated to the initials "HR".

    2.2 Description of HR DepartmentsThe Human Resource Department of BHEL , Bhopal is

    broadly divide into two Category :-

    I.HRDC

    II.HRM

    I.HRDC (Human Resource Development Centre) :-

    The principal objective of training and development division in

    BHEL is to make sure the availability of a skilled and willing workforce to an organization. The training system in BHEL is

    to create a smarter workforce and yield the best results.

    http://en.wikipedia.org/wiki/Human_resource_managementhttp://traininganddevelopment.naukrihub.com/organization.htmlhttp://traininganddevelopment.naukrihub.com/organization.htmlhttp://en.wikipedia.org/wiki/Human_resource_management
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    Human Resource Development Centre in BHEL performs the

    following activities:-

    1. Apprenticeship Training

    2. Faculty Work

    3. Vocational Training

    4. Induction Training

    5. Developmental Training for employees.

    II.HRM (Human Resource Management):-

    HRM covers the various departments, performing the different

    functions, which are as follows:-

    1.Establishment

    2.Industrial Relations & Welfare

    3.Human Resource Systems Development

    4.Law

    5.Administration

    6.Others

    6.a Policy

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    6.b Single Window Cell

    6.c Rajbhasha

    6.d Contract Labour Cell

    1. Establishment

    All the Establishment Matters comes under this department . It

    deals with a wide range of activities starting from induction of an

    employee till retirement. It includes record keeping of all the

    employees & its verification (as per required). For Example;

    Sanction of leave , bus pass , higher qualification matters ,

    passport , promotions , transfers , social security forms and their

    nominations , loans etc.

    2. Industrial Relations & Welfare

    Industrial Relations is a multidisciplinary field that studies the

    employment relationship. It is a bridge between workers and top

    management. It focuses on labour relationship which includes

    resolving the grievances of the workers. Contract Labour

    Administration and Industrial Dispute Cases also comes under

    it.

    BHEL has various labour unions which are actively giving shape

    to IR.The main Trade Unions are:-

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    1.HMS (Hind Majdoor Sangh)

    2.INTUC (Indian National Trade Union Congress)

    3.KTU (Karamchari Trade Union)

    4.CITU

    5.AITUC

    During all these years, Indian National Trade Union Congress (INTUC) had the monopoly over four other trade unions in theplant.

    3. Human Resource Systems Development

    It consist of all the functions like:-

    a. Staffing (MPP, Recruitment , Placement & Exits)

    Understanding & Over staffing reduces the competitive

    efficiency of the business. Planning staff levels requires an

    assessment of present and future needs of the organization be

    compared with present resource and future predicted resources

    which is accomplished by Man Power Planning .

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    Recruitments is an essential & indispensable part of HR which

    deals with hiring process, which may be from outside or insidethe company. Internally through transfers, promotions etc. , and

    externally through campus selection , written examinations and

    interviews etc.

    b. Performance Management

    BHEL being a very big & widely spread organization which haslarge number of manpower. Thus to appraise its performance

    need a comprehensive & exhaustive method.

    Performance appraisal in BHEL is done in 2 ways:-

    Supervisors and Workmen : - ACR (Annual Confidential Report)

    Executives : - e Map

    c. New Business Initiative

    BHEL have a separate department for new Business technique

    which performs various functions like designing SAP , ERP , e-Map , PCMM etc, exclusively for BHEL.

    d. Rewards & Recognition

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    e. Career Planning

    f. Succession Planning

    g. Competency Management

    h. Compensation Management

    i. Communication Systems

    4. Law

    This Department performs all the legal activities of the BHEL. It

    covers:-

    Litigation Regarding Service Matters

    Arbitration

    Court Cases

    Legal Advices

    Contract Labour Matters

    5. Administration

    For the welfare of the employees the many other facilities were

    provided by the BHEL which is administered very efficiently.

    They are as follows:-

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    Township Administration

    Office Administration

    Hospital Administration

    Sports Administration

    Transport

    6. Others

    There were so many other departments of HR which are working for the benefits of the employees. It facilitates the

    information to the employees, which indirectly encourage the

    employees to perform their best. They are as follows:-

    6. a. Policy

    Policy matters include check on various implementation

    processes. It deals with endorsing & distribution of Corporate

    HR circulars etc. Many concepts like e-Map, competency

    mapping , HR Software packages (SAP , ERP etc) are its

    concern areas.

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    6. b. Single Window Cell

    This department facilitates the convenience of work dealt by an

    employee who is unable to go to different cell to process his/her

    need. So, all the work can be done through a single window or

    cell.

    6. c. Rajbhasha

    Hindi speaking enables proper communication & flow of work

    within an organization, where majority of people are Hindi

    speaking. BHEL being a governmental organization needs to do

    its entire works (as far as possible) in Hindi.

    6. d. Contract Labour Cell

    BHEL employee structure comprises many workers who are not

    the employees of it. They are working on contract basis. A large

    chunk of work is done by them thus they are very crucial to the

    organization. It can be of two types:-

    a) Job Contract- Registered Societies of contract labour supply

    this kind of labours.

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    b) Work Contract These are brought on temporary basis on

    fixed priced order value by the contractor.

    2.3 Functions of Some HR Departments

    1. Recruitment Department

    Recruitment refers to the process of attracting, screening,and selecting qualified people for a job. For somecomponents of the recruitment process, mid- and large-sizeorganizations often retain professional recruiters oroutsource some of the process to recruitment agencies.

    The stages in recruitment include sourcing candidates by advertising or other methods, screening potentialcandidates using tests and/or interviews, selecting candidates based on the results of the tests and/orinterviews, and on-boarding to ensure the candidate is ableto fulfill their new role effectively.

    2. Manpower Planning Department

    Manpower Planning which is also called as Human ResourcePlanning consists of putting right number of people, right kind of people at the right place, right time, doing the right things for

    which they are suited for the achievement of goals of theorganization. Human Resource Planning has got an important place in the arena of industrialization. Human ResourcePlanning has to be a systems approach and is carried out in a set procedure. The procedure is as follows:

    http://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/Recruiterhttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Recruiterhttp://en.wikipedia.org/wiki/Employment
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    1. Analysing the current manpower inventory 2. Making future manpower forecasts3. Developing employment programmes4. Design training programmes

    3. Promotion Department

    A promotion is the advancement of an employee's rank orposition in an organizational hierarchy system. Promotionmay be an employee's reward for good performance i.e.positive appraisal.

    Before a company promotes an employee to a particularposition it ensures that the person is able to handle theadded responsibilities by screening the employee withinterviews and tests and giving them training or on-the-jobexperience.

    A promotion can involve advancement in terms of designation, salary and benefits, and in some organizationsthe type of job activities may change a great deal. Theopposite of a promotion is a demotion.

    4. Transfer Department

    A transfer is a lateral move to a position in the same classifiedpay range (classified position) or to a position with comparableduties and responsibilities (non-classified positions).

    5. Policy Department

    A policy is typically described as a principle or rule toguide decisions and achieve rational outcome(s). The term

    http://en.wikipedia.org/wiki/Rank_orderhttp://en.wikipedia.org/wiki/Hierarchyhttp://en.wikipedia.org/wiki/Demotionhttp://en.wikipedia.org/wiki/Demotionhttp://en.wikipedia.org/wiki/Hierarchyhttp://en.wikipedia.org/wiki/Rank_order
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    is not normally used to denote what is actually done, this isnormally referred to as either procedure or protocol.

    Whereas a policy will contain the 'what' and the 'why',

    procedures or protocols contain the 'what', the 'how', the'where', and the 'when'. Policies are generally adopted by the Board of or senior governance body within anorganization where as procedures or protocols would bedeveloped and adopted by senior executive officers.

    A Policy can be considered as a "Statement of Intent" or a "Commitment". For that reason at least, we can be heldaccountable for our "Policy"

    2.4 Levels of Employees

    Executive

    Supervisors

    Workers

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    Executive Category:E1 Engineer/Executive Trainee

    E1A Engineer/Executive /Officer

    E2 Sr.Engineer/Executive /Officer

    E3 Deputy Manager

    E4 Manager

    E5 Sr.Manager

    E6 DGM

    E6A Sr.DGM

    E7 AGM

    E8 GM

    E9 Executive Director

    Supervisors Category:S1 Assistant Engineer Grade 2

    S2 Assistant Engineer Grade 1S3 Deputy Engineer

    S4 Additional Engineer Grade 2

    S5 Additional Engineer Grade 1

    S6 Sr.Additional Engineer Grade 2

    S7 Sr.Additional Engineer Grade 1

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    Workers Category: A1/B1 Unskilled Labours/Attendant

    A2/B2 Semi-Skilled Labours

    A3/B3 Artisan Grade 4

    A4/B4 Artisan Grade 3

    A5/B5 Artisan Grade 2

    A6/B6 Artisan Grade 1

    A7/B7 Technician

    A8/B8 Sr. Technician

    A9/B9 Master Technician

    A10/B10 General Technician A11/B11 Chief Technician

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    2.5 Organizational Hierarchy

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    2.6 Human Resource Practices in

    BHEL

    1. Ensuring a Safe, Healthy and Happy Workplace

    .In BHEL there is a system to capture the needs of employees

    through Employee Perception Surveys on environmental factors

    which are followed up by in-depth analysis, focused groupdiscussions and interactions with workforce so as to improve

    their work environment. A full fledged WEX department

    functions along with HR department to bring about these

    changes. They have very recently introduced ESS which online

    captures such requirements of employees on a Companywide

    bases. BHEL has embarked upon a massive modernization of

    its offices to suit the new age style of functioning

    2. Creating an atmosphere of openness and knowledge sharing-

    creative communication

    To promote transparency BHEL has incorporated MECOM

    (Management Employee Communication Meeting), at its Bhopal

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    unit. This plan entitles each worker to a presentation which

    facilitates open communication among workers and the senior

    management. This unique practice welcomes free criticism,

    appreciation, complaints and feedback from one and all.

    BHEL intends to bring about a revolutionary change through the

    incorporation of its new concept MECOM. BHELs initiative

    is a step towards understanding the organization at every level of

    management. It identifies the importance of its people and how

    people are its greatest assets which will finally take the

    organization to greater heights. Through this initiative, it seeks to

    strengthen the character of disclosure and transparency so that

    there is an unrestricted flow of information, which will create a

    conducive atmosphere for employee as well as organizational

    growth.

    There are ship councils, canteen committee, township

    committee etc to promote sharing and soliciting employees

    ideas. There are specifically dedicated knowledge management

    portals, a full scheme on developing knowledge workers, a

    Mentoring scheme , a multi -skilling scheme; where sharing is

    done on a very continuous basis.

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    3. Developing an atmosphere of Performance linked payments

    BHEL Reward performance through a very well documented

    Reward Scheme that rewards both individual and groupperformance and certainly there are no rewards below a certain

    level of performance. They have introduced a PRP scheme

    based on which the employees are paid bonus linked to their

    performance. There are many other schemes like IMPRESS

    and an IPR (Patent) scheme that reward excellence in

    performance.

    4. Fair Evaluation System for Employees

    BHEL e-MAP system ensures all the parameters of fair

    Evaluation. All executives and supervisors are mapped through

    their balanced score cards. The measurement is not only of performance but also that of quality of performance. We at

    BHEL tend to measure behavioral traits too for identifying

    futures leaders and specialists. The whole process provides

    effective feedback leading to discussions and improvements.

    There have been continuous improvisations in this scheme for

    better and just evaluation.

    5. Getting the right person in right time

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    BHEL has been the first PSU to introduce an online system of

    recruitment even at artisan level. This has ensured a very quick

    yet transparent system of recruitment, they announce the results

    the next day of written test or interview and today this stand as a

    bench mark process amongst PSUs. They have gone into

    exercises of identifying the core and non core areas for

    recruitment, effective redeployment of existing manpower

    through retraining. They have retainership scheme for retaining

    the expert manpower much needed in the organization. Thus inBHEL we have been exploring all the resources to get the best

    person in time and for the right job.

    6. Training and development:

    BHEL have invested hugely here. They have specially designed

    focused training programmes at executive, supervisor and worker

    level inductees. A full fledged system is in place to identify the

    training needs of existing employees. Multi-skilling with a host of

    behavioral training programmes forms the back bone of our

    training objectives. BHEL mentoring scheme takes special care

    of their endeavors like LEAN, DTC , 6 sigma, 5S have been

    introduced through extensive training

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    6. Compensation and benefits:

    BHEL have been extremely good when it comes to pay packages

    and benefits. The recent wage revision has led to a very handsome increase in salary of workers. Insurance coverage,

    death relief, medical care , township facilities, parks, schools,

    colleges, community centers, holiday homes, education fees,

    libraries, various allowances, places of worship, extensive sports

    club, swimming pool, Yoga Centre, cooperative societies etc. are

    all various benefits that ensure at BHEL.

    7. A culture of Continuous Improvement The PCMM model

    and SAP for HR

    BHEL have introduced a model called PCMM (People

    Capability Maturity model) for continuous improvement of HR practices. The model is based CMM model practiced in software

    industry and BHEL is first PSU to introduce this model for HR

    practices. This shall hels in establishing the best form each HR

    practice and that too uniformly across the organization. BHEL

    have introduced SAP for HR function and HR deliverables are

    now sourced through SAP only.

    8. Care

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    Swasth Karamchari Yojna

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    I. Study on Social Security & Welfare Schemes in BHEL

    1.1 Introduction

    Social Security is one of the fundamental needs of the day.

    Freedom and security against economic risk is the minimum that

    must be secured in under developed economies as early as

    possible.

    In the view of International labor organizations, Social Securi ty

    is that security which a society furnishes through appropriate

    organization against certain risk to which its members are

    exposed.

    Social security is primarily a social insurance program providing

    social protection or protection against socially recognized

    conditions. It is a collective name for those measures, which a

    society has provided to meet such contingencies .The earning

    power of the workers may be affected by sickness, maternity,invalidity, employment injury, old age and death. It is not

    possible for workmen individually to make adequate provisions

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    against these risks. Therefore, the benefits of social security are

    admissible to all.

    Some important schemes for the Social Security of the workers are as follows:-

    Group Saving Linked Insurance Scheme (GSLIS) Death Relief Fund (DRF) Employee Deposit Linked insurance (EDLI) Group Insurance Scheme (GIS)

    The payment of Gratuity Act, 1972 The employees family pension scheme Provident Fund

    1.2 Welfare

    Dictionary meaning of welfare is exemption from calamity orenjoyment of health or prosperity. In other words welfare means

    peoples health, happiness or comfort.

    According to international labor organization Workers welfare

    should be understood as meaning such services, facilities and

    demenities which may be established in, or invicinity of an

    undertaking to enable the persons employed there to perform

    their working healthy congenial surrounding and provides all

    voluntary acts by employer aimed at improvement and

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    betterment of workers social moral and social economic and

    intellectual conditions.

    According to Royal Commission of labor The term welfare, asapplied to the industrial worker, is one which most necessarily is

    elastic, bearing somewhat different interpretations in the degree

    of industrialization of workers.

    1.2.1 Welfare Schemes in BHEL

    In compliance with the provisions of the factories Act 1948,

    BHEL Bhopal has undertaken a number of welfare measures

    for the welfare of its employees and their family members. The

    various statutory & non statutory welfare measures are discussed

    as below:-

    1.2.1.1 Statutory welfare scheme

    1. Washing facilities: - Washing facilities like soap, cleaning

    powder are being provided for the workers at their work

    place.2. Facilities for storing: - In all the manufacturing blocks as

    well as in all annexes, the employees have been provided

    with cupboard/almirahs to keep their personal belongings.

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    3. Facilities for sitting: - Workers have been provided with

    suitable sitting facilities while worker may find a pause to

    rest.

    4. First-aid & Ambulance room: - As on date 158 first-aid

    boxes have been provided to manufacturing

    blocks/annexes, canteens. These boxes are kept with

    employees having knowledge of first-aid procedures with

    training n medical care being provided to them of and on .

    The contents of these boxes are periodically checked andfilled in as and when necessary.

    5. Canteens: - there are 03 works canteen at present pulse

    one staff canteen catering to the needs of employees.

    Besides these, one canteen is functioning in Hospital for

    the patients. These canteens supply Meals, tea, coffee,

    snacks, and sweets. In works canteen No.3 special

    provision for women employees has been made for their

    meals, snacks etc.

    6. Crche: - Adjacent to works canteen No.3 there isprovision for crche. Children up to the age of 6 years of

    the working mother are kept from 7.00 am to 5.00 pm.

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    Provision is made for fruits, biscuits, milk, meals to these

    children. Presently about 30 children have been

    accommodated in the crche.

    7. Shelter, rest rooms and lunch rooms: - Both in works

    canteen and in staff canteen suitable arrangements have

    been made for workers who bring meals with them.

    8. Labour welfare Officers: - Under Human Resources

    Management Division 12 welfare offices and 16 labour

    welfare supervision are functioning to look after the welfare

    of employees.

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    1.2.1.2 Non- Statutory Welfare Scheme:

    1. Educational facilities: - In BHEL Township there are fourHr. Sec. Schools functioning under BHEL Education

    Society. Two colleges and a nursing college are also

    functioning in the township.

    2. House accommodations: - All employees (100%) havebeen provided with residential accommodations. BHEL

    Bhopal has also allotted land to their employees who have

    constructed their own house.

    3. Medical facilities :- BHEL Bhopal has a well equipped

    Kasturba Hospital along with four peripheral dispensaries

    in each of its four townships plus one occupational health

    center in the factory premises; equipped with necessary

    health facilities & infrastructure. Employees and their

    dependents are given free medical treatment. A highly

    subsidized contributory health scheme exists for retired

    employees. Kasturba Hospital is a 400 bedded hospital

    with nearly 88 doctors and 91 nurses and with a staff of

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    over 285 employees. Besides the regular employees

    numbering 8000+, Other beneficiaries include nearly

    42000 dependents and 14000 retired employees. Some of

    the most sophisticated surgical procedures in the field of

    Cardiac and neurocare, complex orthopedic, operations

    like knee and hip surgeries are being done.

    4. Uniforms :- BHEL provides to all categories worker

    uniforms clothing along with safety shoes.

    5. Different Social/ Cultural Associations :- For the social and

    cultural activities of the residents of BHEL township,17

    cultural associations like Malayalee Association, Tamil

    sangam, Bangla Sanskritik Parishad, etc. exist.Infrastructural support by way of accommodation, water,

    light is provided by BHEL.

    BHEL is having a number of clubs for their employees

    viz., for executive (BHEL SENIOR CLUB), for supervisor

    (ATA CLUB) and for workers (AGA CLUB). Yoga centerare there where yogic exercise are being given by the

    trained teachers for the benefits of the employee and their

    family member.

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    6. Parks: - 19 parks are being maintained in the township.

    7. Sports Activities: - To promote sports activities BHEL

    management has provided for one huge sports complex

    (including a sports stadium and golf course). Facilities for

    almost all sports and games are provided (both indoor and

    out-door).A sports Authority has also been established to

    look after such facilities, inter-unit tournaments etc. This

    sports complex is NIS certified.

    8. Community Centers: BHEL has many community halls in

    BHEL township which provides following facilities:

    Library: Library / reading room where national/ local news

    are provided free of cost.

    Games: Both indoor and outdoor facilities are available for

    the benefits of employees and their family member. By

    charging very nominal; charges of Rs.2/- to RS.5/- pre

    person per game.

    Marriage hall: BHEL Township is providing the facilitiesof solemnizing the marriage of the sons/ daughters of their

    employees. This facility is available at very nominal

    charges.

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    9. Public Grievance Cell: To redress the Grievances of the

    inhabitants of BHEL Township, Shopkeepers etc. a Public

    Grievance Cell is functioning at Town Administrative

    Office and HOD of the township heads this cell. The

    objective of this cell is to look into the grievances of the

    complainants and resolve amicable solutions.

    10.

    Tree Plantation: BHEL Bhopal is very conscious of its surroundings and environment. BHEL Town Ship and

    factory is well known for its greenery. Every year a large

    number of saplings are planted in the month of August.

    The plantation drive continues almost throughout the year.

    On an average, 15,000 saplings are planted every year.

    1.3 Statutory labor welfare facilities

    Statutory Facilities are those, which are provided by law. There

    are compulsory facilities. Every concern has to make

    arrangement of such facilities so that worker can do the work

    without problem. These facilities are important for every

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    organization for improving health and for providing safety to the

    worker. Some of the important health, welfare and safety

    provisions are given under factories act 1948. Some important

    facilities are:-

    Cleanliness Drinking Water Proper lighting Bath Rooms facility

    Medical facility Shelter , restroom and lunch rooms Washing facilities Crches Disposal of waste and effluents spittoons

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    1.4 Non Statutory labor welfare Facilities

    Non-statutory facilities are those facilities, which are not

    prescribed by law. These facilities are provided by the

    management to the workers for avoiding labour turnover and

    absenteeism and for giving maximum satisfaction & job security

    to them some of the non-Statutory facilities are as follow:

    Conveyance facility Education facility Housing facility Loan and advance facility House rent allowance (H.R.A) Leave travel allowance (L.T.A)

    Recreation facilities

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    1.5 Objectives of the Study

    The main objectives of the study are as follows:-

    a) To know about the Social security schemes and policies

    followed by the company.

    b) To know about the Welfare Schemes of the company.

    c) To gather the information about the structure of the schemes

    in BHEL.

    d) To gather the information about the process of

    implementation of the schemes in BHEL.

    e) To know about the rules and regulations followed by the

    company for various policies and schemes.

    f) To know about the effectiveness of the schemes for both theemployees and the organization.

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    2.1 Social Security Schemes in BHEL

    BHEL Bhopal has undertaken a number of Social security

    Schemes for the Security of its employees and their family

    members. In compliance with the provisions of the factories Act

    1948, The workmens Compensation Act 1923, The employees

    Provident Fund Act, The payment of Gratuity Act and others.

    The various Social Security Schemes in BHEL are discussed as

    below:-

    2.1.12 Group Saving Linked Insurance Scheme(GSLIS)

    2.1.13 Death Relief Fund (DRFS)2.1.14 Employee Deposit Linked insurance (EDLI)2.1.15 Group Insurance Scheme (GIS)2.1.16 Group Personnel Accident Policy(GPAP)2.1.17 Gratuity 2.1.18 The employees family pension scheme 2.1.19 Provident Fund2.1.20 Earned Leave2.1.21 Retired Employees' Contributory Health Scheme2.1.22 A ct: The workmens Compensation Act, 1923

    2.1.1 Group Saving Linked Insurance Scheme

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    The BHEL Group Savings Linked Insurance Scheme which

    effect from April 1987 provides an insurance cover for all the

    regular employees and promotes savings to provide financial

    assistance to the employees / beneficiaries at the time of

    retirement or insurance cover in the event of death while in

    service. This scheme is applicable to all the full time / regular

    employees between the age of 18 and 60 years borne on the pay

    rolls of the Company and drawing pay in the salary grades of the

    Company.

    2.1.1.1 Amount Insured

    The assurance which shall be effected on the life of each

    member is for the sums assured as under:

    Category - Salary Grade wise Sum Assured (Rs.)

    AI/BI to A VI/B VI grades, S-0,

    all temporary employees

    recruited against regular

    vacancies either on daily rated

    wages or on consolidated wages.

    10,000/-

    AVII/BVII to AXI/BXI, 20,000/-

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    SA1/SB1 to SA3/SB3, Jr.

    Executives

    E1 to E4 and other equivalent

    grades

    40,000/-

    E5 and above. 80,000/-

    2.1.1.2 Premium Per Month. (In Rs.)

    Sum Assured Monthly

    Premium

    Risk Portion Savings

    Portion

    10,000/- 13.50 5.00 8.50

    20,000/- 27.00 10.00 17.00

    40,000/- 54.00 20.00 34.00

    80,000/- 108.00 40.00 68.00

    The Risk Portion will be borne by the Company and the Savings

    portion will be contributed by the employee.

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    2.1.2 Death Relief Fund (DRFS)

    The BHEL Employees Death Relief Fund Scheme / DeathRelief Scheme give monetary assistance to the families of the

    members who die while in service of the company. Scheme

    covers all categories of employees who have voluntarily

    enrolled themselves as members of the scheme. The scheme is

    administered by a committee formed by respective unit

    management.

    Category Contribution amount peremployee

    All Employees Rs.5/per death

    All Employees have to pay Rs.5/- for each death during the

    corresponding month. The amount is deducted from the Salary

    of the employee every month.

    2.1.3 Employee Deposit Linked insurance (EDLI)

    BHEL Employees Deposit Linked Insurance Scheme is a

    Group Insurance scheme operating with Life Insurance

    Corporation of India. This scheme is in lieu of the statutory

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    EDLI scheme 1976 which is applicable to all the Provident Fund

    subscribers. The scheme is applicable to all the full time regular

    employees between the age of 18 and 60 years on the pay rolls of

    the company and drawing pay in the salary grades of the

    Company.

    2.1.3.1 Amount Insured

    This policy confers a uniform cover of Rs. 1,32,000/- to all

    categories of employees of the company and is applicable to allemployees of the company covered under Group Insurance

    Scheme.

    Category Assured Amount

    All Employees Rs.1.32,000

    2.1.4 Group Insurance Scheme (GIS)

    The BHEL Employees Group Insurance Scheme one year

    renewal term assurance plan presently with Life Insurance

    Corporation of India provides graded insurance cover. The

    scheme is applicable to all the full time regular employees

    between the age of 18 and 60 years on the pay rolls of the

    company and drawing pay in the salary grades of the Company.

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    2.1.4.1 Amount Insured

    The assurance which shall be effected on the life of each

    member wef 1/11/2007 is as follows:

    Grade Category and Salary Grade Sum Assured (Rs.)

    A AI/BI to AVI/BVI grades, S-0, all

    temporary employees recruited

    against regular vacancies either on

    daily rated wages or on

    consolidated wages.

    2 Lakhs

    B AVII/BVII to AXI/BXI &

    SAI/SBI to SAIII/SBIII, Jr.

    Executives

    4 Lakhs

    C E1 to E4 and other equivalent

    Grades.

    7 Lakhs

    D E5 and above 10 Lakhs

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    2.1.5 Group Personnel Accident Policy (GPAP)

    The scheme is applicable to all the full time regular employees

    between the age of 18 and 60 years on the pay rolls of the

    company and drawing pay in the salary grades of the Company.

    This Policy is meant to cover accidentally caused body injury

    due to external reasons except natural deaths, death due to

    disease and suicide. The term Accident has a wide connotation.

    The death/injury need not occur only in connection with an

    official duty in order to be eligible for compensation. The cover

    will be in force anywhere in the world.

    This policy started from the year 2002 and currently it is in tie

    up with the ICICI LOMBARD.

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    2.1.5.1 ICICI LOMBARD

    These tie ups changes every year and the span of the policy is

    from July to June. In the Previous year it is tied up with TATA

    AIG.

    During the financial year (July2101-June2011) company paid a

    premium of 72 lakhs Rs. for 46224 employees (all employees of

    BHEL.)

    2.1.5.1.1 The compensation available is as follows:

    1. Full sum insured in case of death due to accident.

    2. Prescribed percentage of sum insured in case of loss of

    limbs resulting in partial or total disablement.

    3. Cover for total temporary disablement will covers inability

    to attend office on account of all types of injuries on the

    advice of the Doctor @ 1%(One percent) of Sum Insured

    (limited to Rs 5000.00) per week for absence in excess of

    eight weeks. Prorata payment will be made for part of the

    week, if applicable.

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    2.1.5.1.2 The coverage for employees posted at sites and other

    than at sites is as

    follows (Rs.in lakhs)

    Sl.No.Category

    Other than

    site

    employees

    Site Category

    A B C

    1

    Executives including

    Executive Trainees /

    Supervisors in Executive

    Grades

    5.00 10.00 12.00 15.00

    2Supervisors & Workers

    in Supervisor Grades4.00 8.00 10.00 12.00

    3

    Supervisor trainees,Employees in Worker

    Grades, temporary

    employees recruited

    against regular vacancies

    either on daily rated

    wages or on

    consolidated wages

    3.00 6.00 8.00 10.00

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    All foreign sites will be treated as Category C sites.

    2.1.5.1.3 Process

    STEP 1 - Intimation of the accident of the employees is given to

    the agency by the company.

    STEP 2 - Filling of claim form personal accident insurance

    which contain:-

    Incident report

    FIR(accident cause outside of campus and death whether inside

    or outside of campus)

    Leave certificate

    Sickness certificate

    Treatment papers

    Discharge certificate

    In case of death:

    FIR

    Death certificate

    Post mortem report

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    STEP 3 - This filled forms is sent to the agency for cross

    checking .Agency have their own medical officer who crosscheck the disability percentage in case of injury.

    STEP 4 - If everything is satisfied then the company pays the

    capital insured amount within 3-4 month.

    2.1.6 Gratuity

    Gratuity means a small sum of money given to a person as a

    reward for good service. This rule recognizes the employees

    service by the management. It is provided only when an

    employee complete minimum of 5 years of service in the

    company & in continuation. Gratuity thus mainly depends on the

    number of years in services & monthly wages.

    2.1.6.1 Gratuity Calculation:

    Gratuity = [(Basic +DA+ Service Wt. )* Length of Service * 15 ]

    26

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    Gratuity is received only when an employee willingly resigns or

    retires. Its maximum limit is up to Rs.10,00,000/- (lumpsum

    amount).

    The ceiling limit of gratuity amount payable in case of death of

    an employee are as follows:

    A. during the first year

    of service

    2 months'

    emoluments

    B. after one year but

    before 5 years of

    service

    6 months'

    emoluments

    C. after completion of

    5 years but before

    20

    years of service

    12 months'

    emoluments

    D. service of

    20 years

    Half a month's more

    emoluments for

    completed half year

    of qualifying

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    service subject to a

    maximum of 33

    times the

    emoluments

    provided the amount

    of death gratuity shall

    in no

    case exceed

    Rs.3,50,000/-.

    2.1.7 The E mployees Family Pension Scheme

    Employees' Pension Scheme-95 came into effect from 16.11.95.The Employees' Pension Scheme-95 has been conceived as a

    Benefit defined Social Insurance Scheme formulated following

    actuarial principles for ensuring long term financial sustenance.

    In BHEL Employees' Pension Scheme-95 is followed. Here the

    pension schemes include monetary benefits of Rs.1500-2000 per

    month as per the grade of the employee.

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    8.33% of pension is given out of 12% and rest of the amount is

    transferred to the Provident Fund Accounts of that employee.

    2.1.7.1 Calculations:

    Let us take an example of employee having salary of Rs.1000/-

    per month then,

    Employee contribution of 12% equals 120

    Employer contribution of 12% equals 120

    Now 8.33% of 1000 equals 83

    And, 120-83 = 37 So,

    Fund For Pension

    Rs. 83/- (Employer Contribution)

    Fund For PF(Provident Fund)

    37 + 120 = Rs. 157/-

    where 37 is employer & 120 is employee contribution.

    NOTE: Pension doesnt exceed Rs.6500/ -

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    For Example:-

    If employee salary :- Rs. 20,000/- p.m.

    Employee & Employer contribution of 12% is :- Rs.2400/-

    8.33% of 20,000 is 1666 but it doesnt exceed 6500 so 541 goes

    to the pension fund

    i.e. Pension Fund = Rs. 541/-

    Fund For PF(Provident Fund)

    2400-541 = 1859

    1859 + 2400 = Rs. 4259/-

    Where 1859 is employer & 2400 is employee contribution.

    2.1.7.2 Benefits

    Newly introduced Employees' Pension Scheme-95 provides for

    following benefit package:

    1. Pension for life to the member, on

    superannuation/retirement and invalidation.

    2. To the members of the family upon death of the member:

    a. Pension to Widow/Widower for life or till re-marriage.

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    b. To children/orphan, two at a time additionally upto 25

    years of age simultaneously with widow/widower pension.

    c. Children/orphan with total and permanent disability shall

    be entitled to payment of children pension or orphan

    pension as the case may be irrespective of age and number

    of children in the family.

    d. Facility for payment of pension to nominee in the event of

    member who is unmarried or without any eligible family

    member to receive pension, ande. Facility for payment of pension to dependent

    father/mother in the event the member dies leaving behind

    no eligible family members and no nomination by such

    deceased member exists.

    2.1.8 Provident Fund

    It is that fund (pension fund) in which a monthly sum is set aside

    for an old age pension. Employee Provident fund is that amount

    of money which is deposited by every employee in the company

    during the services, so that invested amount could be withdrawnafter retirement. Thus it is a very crucial part of each & every

    employees salary.

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    CPF which is Company Provident fund is the fund where money

    of employee is invested every month & thus it goes to the

    companies account. Thus company also gives some amount of

    money from its own side which is equivalent amount as that of

    an employee contribution. Thus PF is a joint investment of both

    the company & its employees.

    2.1.8.1 Provident Fund Calculations

    Provident Fund = [12%(Basic salary + DA)per month] +

    [Equivalent amount by the company]

    Interest on PF is also given which is in the range of 8 to 8.5%

    currently. Provisions like withdrawals can be made use of this

    scheme, like:

    1. Temporary loan marriage of dependents

    2. Permanent withdrawal own marriage, marriage of

    children , construction or purchase of house & other

    properties .

    This withdrawal can be made only once.

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    Before 1 year of retirement, 90% of total PF amount can be

    withdrawn. Thus in case of any need ,one can be safe & secure

    with the money of PF. PF is a compulsion and is provided to all

    employees.

    2.1.9 Earned Leave

    Earned Leave is defined by the BHEL , as it is related to the

    number of years of service put in by the employees as under:-

    No. of complete years of

    service

    Entitlement of earned leave per

    annum(days)

    Upto 5 yr 22

    Above 5 upto 10 yr 24

    Above 10 upto 15 yr 26

    Above 15 upto 20 yr 28

    Above 20 yr 30

    On retirement, the remaining earned leave (taken in account of

    full service years) of the employee is paid by the last basic salary.

    If the employee wants to withdraw the money of Earned Leave

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    during the period of the service than company pays for the

    Earned Leave as :-

    Earned leave = (Basic of one day ) * Number of Earned Leave

    employees required ( remaining earned leaves from previous

    year)

    On Retirement the earned leave is paid as:-

    Earned leave = (Basic of one day) * (Total number of remaining earned leave in employees service)

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    2.1.10 Retired Employees' Contributory Health Scheme

    This scheme shall be known as 'BHEL Retired Employees'

    Contributory Health Scheme' effective from 1st Nov., 1985. Thescheme is intended to extend medical cover to the retired BHEL

    employee and his/her spouse and spouse of an employee who

    dies while in service. This scheme is applied to all the categories

    of BHEL retired / deceased employees i.e , Regular employees

    who retired from service on attaining the age of superannuation

    after rendering a minimum of 5 years continuous service in the

    Company.

    A nominal amount has to pay by the employee and for his/her

    spouse per year and he/she is eligible to get all the medical

    facilities , treatments , medicines without any charge.

    2.1.10.1 Sample Forms (to be filled by employees)

    Below are the sample forms to be filled by the employees for

    Social Security. Employees have to filled up these forms during

    the joining of their services. So as to gather the information

    about their personal profile, family, nominations and others.

    FORMS are as follows:-

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    1. BHEL GROUP SAVING LINKED INSURANCE

    SCHEME

    2. BHEL EMPLOYEES GROUP INSURANCE SCHEME

    AND EMPLOYEE DEPOSIT LINKED INSURANCE

    3. GRATUITY NOMINATION

    4. PROVIDENT FUND

    5. NOMINATION FOR DEATH RELIEF FUND

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    2.1.11 Act: The workmens Compensation Act, 1923

    The Workmen's Compensation Act, 1923 is one of the

    important social security legislations. It aims at providing

    financial protection to workmen and their dependants in case of

    accidental injury by means of payment of compensation by the

    employers.

    2.1.11.1 Main Provisions

    Under the Act, the State Governments are empowered to

    appoint Commissioners for Workmen's Compensation for;

    (i) Settlement of disputed claims,

    (ii) Disposal of cases of injuries involving death, and

    (iii) Revision of periodical payments.

    2.1.11.2 Compensation

    In case of death the minimum amount of compensation fixed isRs 80,000 and Rs. 90,000 in case of permanent total

    disablement. The existing wage ceiling for computation of

    maximum amount of compensation is Rs. 4000. The maximum

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    amount of compensation payable is Rs. 4.56 lakh in the case of

    death and Rs. 5.48 lakh in the case of permanent total

    disablement.

    2.1.11.3 The process of providing The Workmens

    Compensation in BHEL

    When an accident takes place in BHEL, it is judged on the basis

    of severity i.e. Major or Minor accident or Near Missed Case.Then Cases of disability is checked as:

    Total Temporary Disability: When the part of the person

    following an accident is temporary disabled and can be

    recovered or healed. Such Disabilities are termed as Total

    Temporary Disability. Total Permanent Disability : When the person following an

    accident is permanently disabled and cannot be recovered

    or healed. And cannot be used further in the factory, then

    such disabilities are termed as Total Permanent Disability.

    Partial Permanent Disability: When the part of the person

    following an accident is permanently disabled and cannot

    be recovered or healed. Such Disabilities are termed as

    Partial Permanent Disability.

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    2.1.11.4 The Claim process

    Accide nt report

    Committee

    Amount of Compensation

    2.1.11.4.1 Preparation of Accident Report and Compensation

    Amount:-

    Accident report is prepared by referring the Workmens

    Compensation Act. 081 2000 ISO1778 (E-15 0995K)

    Case:

    1. If Doctor Advice rest for 28 days or above then consider

    number of leaves as such.

    2. If Doctor Advice rest for less than 28 days then deducts 3 days

    payment.

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    2.1.11.4.2 Procedure

    1. Fill up the primary accident form.

    2. Issue of sick leave with medical certificate by doctor.

    3. Setting of enquiry officer team.

    a. Enquiry officer.

    b. Safety.

    c. Human resource.

    4. Enquiry teams check the accident place and prepare the

    report by taking in consideration of the statement of eye

    witness.

    5. Report is prepared about

    About the work worker is performing during injury.

    Whole incident about accident.

    Reason of occurrence.

    Measure to stop or avoid the accident.

    6. Approval of report by : HR,

    Law,

    Finance, and

    HODs

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    7. HMC(Half Monthly Compensation ) , Lumsum Payment according to injury , Earned leave Payment is done.

    8. The details of payment copy goes to the labour court where labour court asks the employee about thesatisfaction level with the payment done to him/her in thepresence of witness.

    9. If everything is satisfactory then the case is closed.

    10. Otherwise court gives the letter to the BHEL about thedissatisfaction of the employee and further proceedings

    were takes place.

    3.1 Live Case Handling in BHEL

    There were 2 live cases studied in BHEL, related to Social

    Security they are :-

    1. Accident Case

    2. Death Case

    3.1.1 Accident case

    Consider a case of Mr. XYZ. (Name hidden for security reasons)

    Accident Date: 9/1/2011

    Re-Joining Date of Factory: 25/2/2011

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    10/1/2011 24/2/2011 :- 46 days

    Age:- 25 years

    Injured during working hours causing fracture in palm with 4%permanent disability.

    A procedure followed by BHEL:

    Amendments rules 08/2000/s0/778(e-150995k)

    3.1.1.1 Rules of half monthly compensation (HMC) Calculation:

    1. Annual Salary = 189756

    Average Salary = Annual Salary/12 = 15813

    25% of Average Salary = 3953.25

    2. Taking pay of 15 days-

    3953 25 15=263 55 (pay for one day.)

    For 46 days-

    Half monthly compensation-

    263.5546=12123 30 or 12123

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    Rs.12,123/- is paid as HMC.

    3.1.1.2 Rules for Earned Leave Calculation:

    According to personal manual S.No (02/1998)

    (S.No/AA/KA/C/H/1/12 FEB 1998)

    NOTE: It is applicable only for 90 days leave for more days

    approval has to be taken by higher authority.

    1.Earned leave for one month-

    Basic + DA = 11,700+5031

    = 16,731

    2. 16,731 30 = 557.70 (pay for one day)

    557.70 * 46 = 25,654 (for 46 days)

    3. 25654 12123 = 13,531(disability payment for earned

    leave)

    It means Half Monthly Compensation +Earned leave

    = total payment.

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    = 25,654

    Rs.25,654/- paid for earned leave.

    3.1.1.3 Rules for Lumsum Payment:

    Detail accident report is given to the doctor for

    examine.

    Doctor provides the percentage of disability of worker.

    Rs.8000/- from 31 may 2010(before it was Rs.4000/-)

    Compensation Monthly Wage

    4% of injury found in this case.

    AGE FACTOR- Factor for working out lumsum

    equivalent of compensation amount in case of

    permanent disability and death.

    In this case age is 25 which equals 216.14.

    Payment is done as-

    Monthly Wage * Age Factor * Disability percentage 100

    Here ,

    8000 * 216 91 * 4 100 = 69411 20

    69411 20 12,123 (Half Monthly Compensation) = 57,288

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    Rs.57,288/- is paid as Lumsum Payment.

    3.1.2 Death case

    Consider a case of Mr. XYZ. (Name hidden for security reasons)

    Date of Birth:- 14/7/1955

    Death Date:16 /3/2011

    Mode of Death :- Road Accident

    Place of Death :- Near Jublee Gate of BHEL

    Case date of Duty attended :- 16/3/2011

    Family members Information

    1. Wife :- 100% nomination in every scheme

    2. 4 son 1 daughter (2 son were less than 25 yr.)

    AMOUNT PAID

    GPA :- 4lakhs

    Death Relief :- Rs. 45 , 485/-

    GIS :- Rs.40,000/-

    EDLI :- Rs. 1,20,000 /-

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    GSLIS :- Rs. 25,000 /-(More compensation due to death)

    CPF :- Rs.10,57,015/-

    Gratuity :- Rs. 9,48,409/-

    Leave Earned :- Rs. 3,40,845/-

    3.2 Findings of the Study

    BHEL follows the Social Security & Labour Welfare Schemes very effectively & efficiently. The Timeframe provided by the

    BHEL to give the compensation to their employees at the time

    of Accidents & Death cases is very less.

    BHEL Personnel procedures and information regarding internal

    circulars etc. were communicated to the workers at the right time

    and it is be easily available. The relation between the

    management and employees was found quiet cooperative and

    constructive in nature. BHEL employees were very satisfied with

    the current Schemes.

    Successfully following the Social Security & Labour Welfare

    Schemes in BHEL increases the overall efficiency as :-

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    SocialSecurity &

    LabourWelfare

    JobSatisfaction

    Efficiency&

    Capability

    Co-OperativeRelation

    Increase inProduction

    Fullfillmentof Family

    Needs

    Increase inMotivation

    Preventionfrom BadHabbits

    Reductionof Labur

    turnover &Absentees

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    3.3 Suggestions

    1. LCDs in office flashing the current updates and the BHEL

    turn over and assets update and current stock rate.

    2. Uniform off Day on Friday.

    3. BHEL Office Bus for the employees and extra facility for the

    employees doing over time & working late hours.

    4. Providing Coupons (such as , McDonalds , Dominos, Pizza

    Hut ,Big Bazaar , Reliance Fresh , etc.) in the end of the month

    for the employees who are coming to the office/work area at

    right time. Amount of coupons are according to the number of

    days they are punctual and at the right time. This acts as the

    motivation tool for the employees to come at the right time in

    the office/work area.

    5. Installation of automatic tea and coffee machines and cold

    drink machines in BHEL.

    6. Some management games should be played among the

    worker in the recreation hall, in this way their will be better

    coordination among employee and worker.

    7. I had observe in the Gas Plants of BHEL, that proper

    ventilation was not there and the environment was very dusty

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    which is not good from the point view of workers health. Thus,

    I recommend that management should consider it properly so

    that the atmosphere of these workshops could not effect

    negatively on employees health by introducing Electro Static

    Preceptor (ECP).

    3.4 Conclusion

    Every activity has its purpose or an objective behind it. Thus the

    efforts made were directed towards the achievement of its

    purpose. This project help in gaining experience and acquiring

    certain knowledge about the company, Human Resource

    Management practice in an organization like BHEL which is one

    of the industries in India and one of its own kinds. It has helped

    to correlate the subject taught in class and the way it is practiced

    at the site.

    I would like to conclude that all employees are provided withSocial Security measures and employee benefit schemes which

    play an important role in raising their efficiency and in turn

    increases the production level.

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    This project has helped to study Social Security & Welfare

    Schemes and processing of various cases in the HumanResource Department of BHEL, Bhopal. It was found that

    most of the employees are well aware of the procedures and

    policies and are satisfied with the present system of dealing with

    the cases. Hence, handling of Social Security & Welfare

    Schemes is quite effective in the company.

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    Bibliography 1. ^ Armstrong, Michael (2006). A Handbook of Human Resource Management

    Practice (10th ed.). London: Kogan Page. ISBN 0-7494-4631-5 . OCLC 62282248 .

    2. ^ Towers, David. "Human Resource Management essays" . http://www.towers.fr/essays/hrm.html . Retrieved 2007-10-17.

    3. ^ "Personnel Management" . The Columbia Encyclopedia (Sixth ed.).Columbia University Press. 3001. http://www.bartleby.com/65/x-/X-personne.html . Retrieved 2007-10-17. "personnel management see industrialmanagement"

    4. ^ Encyclopdia Britannica (kl ed.). "Personnel administration is also frequently called personnel management, industrial relations, employee relations"

    5. ^ Golding, N. (2010) "Strategic Human Resource Management" in Beardwell, J. and Claydon, T. (2010) Human Resource Management A Contemporary

    Approach, FT Prentice Hall6. ^ Storey, J. (2007) "What is strategic HRM?" in Storey, J. (2007) Human

    Resource Management: A Critical Text, Thompson7. ^ Paauwe, J. (2009) 'HRM and Performance: Achievement, Methodological

    Issues and Prospects' Journal of Management Studies , 46 (1)8. ^ Pfeffer, J. (1994) Competitive advantage through people, Harvard Business

    School Press9. ^ Becker, B. and Gerhart, B. (1996) 'The impact of human resource

    management on organizational performance' Academy of Management Journal39 (4) 779 801

    10. ^ Kochan, T. and Barocci, T. (1985) Human Resource Management and

    Industrial Relations, LittleBrown11. ^ Delery, J. and Doty, H. (1996) 'Modes of theorizing in SHRM' Academy of Management Journal, 39(4), 802 835

    12. ^ Prahalad, C. and Hamel, G. (1990) 'The core competences of theorganisation' Harvard Business Review

    13. ^ Ulrich, Dave (1996). Human Resource Champions. The next agenda for adding value and delivering results . Boston, Mass.: Harvard Business SchoolPress. ISBN 0-87584-719-6 . OCLC 34704904 .

    14 ^ Th S i I f Hi h P f W k S

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