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SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

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Page 1: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

SOCIAL MEDIA AND VOLUNTEER PROGRAMS

SOCIAL MEDIA AND VOLUNTEER PROGRAMS

BY NANCY MACDUFFBY NANCY MACDUFF

Page 2: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

OBJECTIVES

To define the different types of social media; blogs, micro blogs, social networking, wikis, email

To identify the way in which programs are currently using social media.

To list 3-5 different uses of various social media for four functional areas of volunteer administration: jobs for volunteers, tools for teams, communication, and recruiting

To identify 2-4 apps for each type of social media

To define the different types of social media; blogs, micro blogs, social networking, wikis, email

To identify the way in which programs are currently using social media.

To list 3-5 different uses of various social media for four functional areas of volunteer administration: jobs for volunteers, tools for teams, communication, and recruiting

To identify 2-4 apps for each type of social media

Page 3: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

EXPECTATIONS

Interactive-take polls, raise hand with observations, questions or examples

Later in the class you will be asked to suggest ideas for ways to use social media in the volunteer program. Open your microphone.

You can always post questions. Teacher has helpers: Kim, Nikki, and Marty

on the technical end Practice “raising your hand” Resource list at the end

Interactive-take polls, raise hand with observations, questions or examples

Later in the class you will be asked to suggest ideas for ways to use social media in the volunteer program. Open your microphone.

You can always post questions. Teacher has helpers: Kim, Nikki, and Marty

on the technical end Practice “raising your hand” Resource list at the end

Page 4: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

AGENDA

Objectives Expectations Agenda Definitions Examples: blog, IM,

social network, WIKI, email Volunteer Administrator Functions Functional Uses of Social Media Questions

Objectives Expectations Agenda Definitions Examples: blog, IM,

social network, WIKI, email Volunteer Administrator Functions Functional Uses of Social Media Questions

Page 5: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

SOCIAL MEDIA DEFINITION

Web-based technology that transforms broadcast media monologues into social media dialogues.

Allows creation and exchange of user-generated content.

Businesses refer to it as consumer generated media (CGM).

Common thread - a blending of technology and social interaction for the co-creation of value.

Web-based technology that transforms broadcast media monologues into social media dialogues.

Allows creation and exchange of user-generated content.

Businesses refer to it as consumer generated media (CGM).

Common thread - a blending of technology and social interaction for the co-creation of value.

Page 6: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

BLOG

Blog - (a blend of the term web log) Usually maintained by an individual

with regular entries of commentary, descriptions of events, or other material such as graphics or video.

Entries commonly displayed in reverse-chronological order.

Blog - (a blend of the term web log) Usually maintained by an individual

with regular entries of commentary, descriptions of events, or other material such as graphics or video.

Entries commonly displayed in reverse-chronological order.

Page 7: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

BLOG

Interactive, allowing visitors to leave comments and message

Interactivity that distinguishes blog from other static websites.

Sweet Reflections: http://ggonion.blogspot.com/

Interactive, allowing visitors to leave comments and message

Interactivity that distinguishes blog from other static websites.

Sweet Reflections: http://ggonion.blogspot.com/

Page 8: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

BLOG

http://profile.typepad.com/6p0134880dc603970chttp://profile.typepad.com/6p0134880dc603970c

Tobi Johnson’s Blog for

Managers of Volunteer

Page 9: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

MICROBLOG

Type of blogging Featuring very short posts Can add pictures and videos

Type of blogging Featuring very short posts Can add pictures and videos

Page 11: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

INSTANT MESSAGING (IM)

Exchange of text messages through software application in real-time.

Generally included is the ability to easily see whether a chosen friend, co-worker or "buddy" is online and connect through the selected service.

IM differs from other social media in the immediacy of the message exchange

Exchange of text messages through software application in real-time.

Generally included is the ability to easily see whether a chosen friend, co-worker or "buddy" is online and connect through the selected service.

IM differs from other social media in the immediacy of the message exchange

Page 12: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

INSTANT MESSAGING (IM)

Makes a continued exchange simpler than sending e-mail back and forth.

Most exchanges are text-only, though popular services, such as AOL, MSN Messenger, and Yahoo! Messenger and Apple's iChat allow voice messaging, file sharing and even video chat when both users have cameras.

Makes a continued exchange simpler than sending e-mail back and forth.

Most exchanges are text-only, though popular services, such as AOL, MSN Messenger, and Yahoo! Messenger and Apple's iChat allow voice messaging, file sharing and even video chat when both users have cameras.

Page 14: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

SOCIAL NETWORKING

A means of communicating and sharing information between two or more individuals on an online community.

A means of communicating and sharing information between two or more individuals on an online community.

Page 15: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

SOCIAL NETWORKING

http://www.facebook.com/redcrosshttp://www.facebook.com/redcross

American Red Cross

Page 16: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

WIKI

Also known as a wiki engine or wiki application

Is software that allows users to collaboratively create and edit web pages using a web browser

Most well know is Wikipedia

Also known as a wiki engine or wiki application

Is software that allows users to collaboratively create and edit web pages using a web browser

Most well know is Wikipedia

Page 17: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

WIKI

http://wiki.volunteermanagers.org.uk/index.php?title=Main_Page

http://wiki.volunteermanagers.org.uk/index.php?title=Main_Page

Volunteer Managers-professional development

Page 18: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

EMAIL

Electronic mail A system of world-wide electronic

communication in which a computer user can compose a message at one terminal that can be regenerated at the recipient's terminal when the recipient logs in.

Electronic mail A system of world-wide electronic

communication in which a computer user can compose a message at one terminal that can be regenerated at the recipient's terminal when the recipient logs in.

Page 19: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

EMAIL

http://www.mental-health-today.com/anxiety/vol.htm

http://www.mental-health-today.com/anxiety/vol.htm

Mental Health Today.com

Page 20: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

TIPS TO DECIDE

1. Don’t race into it2. Assess needs3. Get a buddy or team4. Make a plan5. Develop the application6. Field test7. Revise8. Implement9. Maintenance Plan 10. Evaluate11. Read NYTimes column by Pogue

1. Don’t race into it2. Assess needs3. Get a buddy or team4. Make a plan5. Develop the application6. Field test7. Revise8. Implement9. Maintenance Plan 10. Evaluate11. Read NYTimes column by Pogue

Page 21: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

TIPS TO DECIDE

1. Don’t race into it2. Assess needs3. Get a buddy or team4. Make a plan5. Develop the application6. Field test7. Revise8. Implement9. Maintenance Plan 10. Evaluate11. Read NYTimes column by Pogue

1. Don’t race into it2. Assess needs3. Get a buddy or team4. Make a plan5. Develop the application6. Field test7. Revise8. Implement9. Maintenance Plan 10. Evaluate11. Read NYTimes column by Pogue

Page 22: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

QUESTION

Suppose you decided to use a Twitter account to communicate with volunteers during a big event where everyone is spread out over large geographic area.

What would be the advantages of using Twitter in this situation and what might be challenges?

Please raise you hand. Only give one idea, so others can

participate, let’s start with why this is a good choice.

Suppose you decided to use a Twitter account to communicate with volunteers during a big event where everyone is spread out over large geographic area.

What would be the advantages of using Twitter in this situation and what might be challenges?

Please raise you hand. Only give one idea, so others can

participate, let’s start with why this is a good choice.

Page 23: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Volunteer Administrator Functions

Jobs for volunteers Tools for teams Communication Recruiting

Jobs for volunteers Tools for teams Communication Recruiting

Page 24: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Jobs For Volunteers

“Sparked”- micro volunteering Review graphic design for camp flyers Redesign application forms to match

all ways to communicate and collect demographic data

Turn boring financial reports into killer graphics for Board meetings

Take existing demographic data and create statistical report for VRT

“Sparked”- micro volunteering Review graphic design for camp flyers Redesign application forms to match

all ways to communicate and collect demographic data

Turn boring financial reports into killer graphics for Board meetings

Take existing demographic data and create statistical report for VRT

Page 25: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Your Turn

Page 26: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Tools for Teams

Teams need to check in Teams need to ponder Teams need to decide Teams need to see different

resources Teams need to send short

messages

Teams need to check in Teams need to ponder Teams need to decide Teams need to see different

resources Teams need to send short

messages

Page 27: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Your Turn

Page 28: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Communication

Vertical Response - send email messages with a punch

Maintain a quality email and snail mailing list

Great job for virtual volunteer Creates a snazzy quality to email notices Allows for photos of clients, events,

volunteers Cut down on snail mail costs Cheap

Vertical Response - send email messages with a punch

Maintain a quality email and snail mailing list

Great job for virtual volunteer Creates a snazzy quality to email notices Allows for photos of clients, events,

volunteers Cut down on snail mail costs Cheap

Page 29: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Communication

Page 30: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Your Turn

Page 31: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Recruiting

Volunteer program has separate social networking site from the home page of organizational site

Can pick up email of those interested in volunteering

Pictures, videos, testimonials from volunteers and more

More older people are using social networking sites

Volunteer program has separate social networking site from the home page of organizational site

Can pick up email of those interested in volunteering

Pictures, videos, testimonials from volunteers and more

More older people are using social networking sites

Page 32: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Your Turn

Karen

AL!VE Membership: FaceBook page

http://www.facebook.com/pages/Association-of-Leaders-in-Volunteer-Engagement/102419589828097

Page 33: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

Your Turn

Page 34: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

IN CONCLUSION

Start small and with a plan Better to do one thing well than three

things half-way Identify a need and research the best social

media site to meet that need Engage people who know more than you do

in planning for the site Establish a strategy to regularly check

the application Evaluate, evaluate, evaluate Have fun!

Start small and with a plan Better to do one thing well than three

things half-way Identify a need and research the best social

media site to meet that need Engage people who know more than you do

in planning for the site Establish a strategy to regularly check

the application Evaluate, evaluate, evaluate Have fun!

Page 35: SOCIAL MEDIA AND VOLUNTEER PROGRAMS BY NANCY MACDUFF

REFERENCES

Contact Me Nancy Macduff [email protected] http://twitter.com/nlmacduff 509-529-0244

References: http://www.volunteertoday.com Download PDFs with references on the

home page at Volunteer Today

Contact Me Nancy Macduff [email protected] http://twitter.com/nlmacduff 509-529-0244

References: http://www.volunteertoday.com Download PDFs with references on the

home page at Volunteer Today