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SOCIAL INNOVATOR PERFORMANCE REPORT
SOCIAL INNOVATION FORUM’S
Advancing Emerging Innovations
Table of Contents
SOCIAL INNOVATOR PERFROMANCE REPORT l
SOCIAL INNOVATION FORUM
Social Innovator Accelerator 2015 Report Card………………………………………………………………………..1 2014 Social Innovator Performance Reports
Coaching4Change…………………………………………………………………………………………………………..3 Doc Wayne Youth Services……………………………………………………………………………………………..5 Mill City Grows……………………………………………………………………………………………………….……..7 Silver Lining Mentoring……………………………………………………………………………………….…………9 Veterans Legal Services………………………………………………………………………………….…………….11
Notes…………….………………………………………………………………………………………………………….……………..13
About the Social Innovation
Forum ForumForrumFroum
Innova
About the Social Innovation Forum
SOCIAL INNOVATOR PERFROMANCE REPORT l
SOCIAL INNOVATION FORUM
The Social Innovation Forum, founded as a program of Root Cause, brings together leaders from nonprofit organizations, social impact businesses, philanthropy, government, and business to advance solutions to critical social issues in greater Boston. Our unique approach blends capacity building and community engagement to direct resources to effective approaches to social change. The Social Innovation Forum provides consulting and mentoring for Innovators and Entrepreneurs through its two accelerator programs.
A PROVEN APPROACH TO SUPPORTING SOCIAL INNOVATORS AND IMPACT ENTERPRENEURS
The Social Innovator Accelerator has a twelve year track record of effectively engaging with a select group of nonprofit organizations over 24 months to help them gain visibility, expand their networks, and connect with philanthropic and in-kind resources. Over the past four years, we have developed the Impact Investing Accelerator, which focuses on connecting social impact businesses with growth capital that generates both social and financial returns. For Investors and Supporters, the Social Impact Investment Community creates a space to learn about key social issues, effective organizations, and the best ways to leverage skills and resources for social change. We host a number of events throughout the year that allow our community members to meet other investors, discuss social issues, and learn from leading practitioners. The Social Innovation Forum also connects individuals with opportunities to engage directly with Social Innovators and Impact Entrepreneurs.
HOW TO GET INVOLVED
LEARN
Attend our May Showcase and invite others who might consider contributing to the Innovators Attend our events about social innovation and strategic philanthropy throughout the year
ENGAGE
Volunteer to assist an Innovator or Entrepreneur with your business expertise
Ask about opportunities to engage with our Social Innovators or visit our website
PARTNER
Host an event and bring social innovation to your workplace
Become an in-kind service partner
INVEST Sponsor a social issue track Join our community of funders and supporters Invest in the Social Innovation Forum or one of our Social Innovators
SOCIAL IMPACT INVESTMENT GUIDE | 1
Veterans Legal Services (VLS) provides civil legal assistance
to homeless and at-risk veterans, removing legal barriers to
self-sufficiency, stability, and financial security. While
veterans are only eight percent of the general population,
they make up nearly one-third of the homeless population.
The lasting physical, mental, and financial impact of
military service often results in legal problems that
contribute to veteran homelessness. Studies show that
legal needs are among the top 10 unmet needs of
homeless veterans, ranking even higher than housing.
Unlike in criminal matters, there is no right to a lawyer in
civil cases, even if a veteran is at risk of losing his or her
home or family. This is where VLS comes in.
• VLS is the expert in veterans’ legal needs and the only
legal aid organization in Massachusetts whose mission is
to serve veterans
• VLS provides free, walk-in legal services at Boston area
homeless shelters, partnering with shelter staff to
provide holistic support to maximize veteran success
VLS envisions a world where no veteran remains homeless
due to a lack of legal representation.
Veterans Legal Services
One-Year Accomplishments
Provided services to 448 clients
Retained a pro bono director to coordinate volunteer attorney program and a full-time paralegal/office manager
Raised over $200,000 in new funding
Began expansion of services to include a new clinic site at the Bedford Department of Veterans Affairs and Norfolk County Veterans Treatment Court
Ways to Invest
FINANCIAL
$60,000 – Provides the necessary office space and utilities
$50,000 – Funds salary for development director
$30,000 – Provides legal support to veterans participating in the Norfolk County Veterans Treatment Court
$10,000 – Provides training for 50 volunteers
IN-KIND
Pro bono attorney services
Board and committee membership
Human resources assistance
Technology support
Marketing services
Accounting/bookkeeping
Investment Opportunity
Veterans Legal Services seeks to raise $600,000
over the next two years to continue to expand
client services. VLS will use this investment to
establish new host sites for VLS’s walk-in legal
services to reach veterans most in need. VLS will
also offer additional community trainings in key
areas of client need and engage additional
volunteer law students and attorneys to meet
that need.
29SOCIAL INNOVATOR PERFORMANCE REPORT | 11
FOUNDED: 1991
CURRENT ORGANIZATION BUDGET: $543,000
CONTACT: Anna S. Richardson, Co-Director
PHONE: 857.317.4474
EMAIL: [email protected]
WEB: www.veteranslegalservices.org
SOCIAL IMPACT INVESTMENT GUIDE | 2
PROGRAM PERFORMANCE AND ORGANIZATIONAL HEALTH
Below is a summary of the key measures VLS will track to demonstrate
progress, capture lessons learned, and make course corrections.
SOCIAL IMPACT
Based on experience and anecdotal evidence, VLS proves that removing
veterans’ legal obstacles helps them to avoid or transition from homelessness
and achieve stability, economic security, and healthy families. Success for each
veteran is different because VLS helps with so many different types of legal
issues and each veteran’s situation is unique. VLS currently uses the following
metrics to gauge the direct impact of its services on veterans.
Lessons LearnedThe Social Innovation Forum (SIF) process helped VLS leadership develop the skills to promote sustainable growth of the organization. This included increasing fundraising and engagement through developing strategies to enhance effectiveness of its board of directors. VLS also learned to dedicate additional efforts to strategic fundraising and stewardship of its supporters.
Additionally, SIF helped VLS refine its branding and better articulate and capture performance measures and outcomes. This helps VLS better convey the critical community need and communicate how it responds to effectively meet that need.
32
Success Story: JohnJohn served in the Army during WWII, but it was here at home that he was injured. John is African American and was the victim of a racially motivated assault that occurred near the military base where he was stationed. He suffered a major traumatic brain injury and has struggled with the lasting impact ever since, including migraines, memory problems, difficulty concentrating, and pain. When John came to VLS in 2009, he had already applied for benefits from the Dept. of Veterans Affairs (VA) and been denied more than five times. VLS represented John and located evidence of John’s head injury that the VA had previously overlooked. After years of appeals, John’s injury was finally recognized by the VA. Today he is rated 100 percent disabled, which entitles him to $3,000 per month. He and his wife also received over $100,000 in retroactive payments and now have the resources to ensure John has the care he needs.
SOCIAL INNOVATOR PERFORMANCE REPORT | 12
INDICATORS
Veterans who improved/stabilized financial situation** 94%
Veterans who improved/stabilized housing situation** 94%
Veterans who improved/stabilized family situation** 95%
Value of free legal services provided by VLS as of August 2015 $1,500,000
FY 2014 (A) FY 2015 (P) FY 2015 (A)
PROGRAM PERFORMANCE
# of cases serviced 350 450 448
# of clinics at shelters/service centers 60 72 78
# of partner sites 3 4 4
# of community trainings offered by VLS 4 6 6
ORGANIZATIONAL HEALTH/CAPACITY BUILDING
# of VLS staff 3 4.5 6
# of volunteers 70 85 94
Strategic fundraising plan Develop Implement In progress
Board development plan Develop Implement In progress
New corporate and individual donations $20,000 $50,000 $262,610*
Total revenue $250,000 $340,000 $343,335
**Of those clients assisted with the relevant subject matter.
*Includes three (3) multi-year commitments for programs through August 2017.
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SOCIAL INNOVATION FORUM SOCIAL INNOVATOR PERFROMANCE REPORT l 13
Notes
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SOCIAL INNOVATION FORUM SOCIAL INNOVATOR PERFROMANCE REPORT l 15
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The Social Innovation Forum’s Social Innovators2003–2015
• BostonChildren’sChorus• BostonHealthCare&ResearchTrainingInstitute• ClosetoHome• CommonImpact• RediscoveryHouse• Viet-AID
• BostonBlackWomen’sHealthInstitute• TacosUnidos(aprogramofROCA)• TreehouseBoston• WriteBoston• ZUMIX,Inc.
• BostonUrbanYouthFoundation• BuildingImpact• IncarceratedYouthatPlay• StrongWomen,StrongGirls
• ProjectHope• GenerationsIncorporated• Home&HealthyforGood• MedicineWheelProductions• MyLifeMyChoice• Playworks
• Catie’sCloset• CompanyOneTheatre• CourageousParentsNetwork• MassachusettsPublicHealth
Association• MysticRiverWatershed
Association• PressPassTV• WaypointAdventure
• FiscalHealthVitalSigns• FutureChefs• MassachusettsSeniorActionCouncil• MathPOWER• SmartfromtheStart
• CitySprouts• CradlestoCrayons• Girls’LEAP• ReVisionUrbanFarm• TrueColors:OutYouthTheater• UnitedTeenEqualityCenter(UTEC)
• BessieTarttWilsonInitiativeforChildren• HearthOutreachProgram• MaritimeApprenticeProgram• MoreThanWords• RawArtWorks• uAspire
2006
2008
2010
2012
• AgeWellWestRoxbury• GRLZRadio• GroundworkLawrence• SafeCityAcademy• ShelterMusicBoston
2004
• CoachingforChange• DocWayneYouthServices,Inc• MillCityGrows• SilverLiningMentoring• VeteransLegalServices
2014
2003
2007
2011
2009
2013
• CookingMatters• InnerCityWeightlifting• LGBTAgingProject• ScienceClubForGirls• TempoYoungAdultResourceCenter• WorkExpress
2015
• BostonLearningCenter• EagleEyeInstitute• HaleyHouse• MadisonPark/ActRoxbury• SocialCapital,Inc.• YearUp
1
Coaching4Change (C4C) provides extended time and
learning opportunities for struggling high school students at
risk of dropping out of school. The organization’s goal is to
improve achievement so that participating students
graduate from high school and matriculate into college or
other post-secondary education.
Across Massachusetts, thousands of kids each year give up
on high school and college, despite the fact that 70 percent
of all jobs require at least an associate’s degree. Youth living
in urban areas—particularly in “Gateway Cities,” which are
known for economic challenges due to a history of waning
industry—are facing significant social and economic barriers
to gaining a post-secondary education.
Coaching4Change believes that all youth possess the
potential and motivation to succeed if they are given the
opportunity to develop a sense of self-worth and
confidence. By coaching younger children, high school
participants engage in meaningful work that teaches them
leadership, accountability, and basic business skills,
preparing them for success in post-secondary education and
in the workforce.
Coaching4Change
One-Year Accomplishments
• Selected as an Emerging Leadership Program by Claneil Foundation and Pahara Institute: NextGen Leaders
• Featured on WBZ radio and Eye on Education TV segment
• Reduced cost per high school student from $2,500 to $1,800
• Increased program completion rate to 97%
• Expanded college partnership with Bridgewater State University
Ways to Invest
FINANCIAL
• $150,000 – Sponsor a district
• $25,000 – Sponsor a school site
• $10,000 – Sponsor the recruitment and training of 10 college mentors
• $5,000 – Sponsor academic support for 11 high school students
• $500 – Sponsor one high school student
IN-KIND
• Host a fundraiser
• Board member
• Tablets and laptop computers
Investment Opportunity
Coaching4Change seeks to raise $1.4 million
over the next two years to support its unique
model of expanding time and learning by
providing sports apprenticeships to high school
students at risk of dropping out. C4C is focused
on solidifying its model in three school districts
and replicating to other urban areas that
demonstrate similar needs. In order to grow, the
organization will need to hire additional staff,
diversify its funding, and engage new board
members.
29
FOUNDED: 2011
CURRENT ORGANIZATION BUDGET: $673,921
CONTACT: Marquis Taylor, Founder and CEO
PHONE: 508.838.6545
EMAIL: [email protected]
WEB: www.c4cinc.org
SOCIAL INNOVATOR PERFORMANCE REPORT | 3
2
PROGRAM PERFORMANCE AND ORGANIZATIONAL HEALTHBelow is a summary of the key measures that Coaching4Change will track to demonstrate progress, capture lessons learned, and make course corrections as needed.
SOCIAL IMPACT
Coaching4Change uses the metrics below to track the impact of its program.
Students agree to share their high school records with the program to facilitate
data tracking and to help staff ensure student engagement in school.
Coaching4Change is still developing a systematic data collection process to
evaluate the effectiveness of the program and to ensure continued learning. C4C
has designed pre- and post-program surveys of both students and school
administrators to gather feedback on other desired outcomes, including student
confidence, motivation, and engagement in school. Finally, Coaching4Change
would like to launch a formal evaluation of the program in 2016–2017.
Lessons Learned
C4C has implemented recruitment strategies to identify qualified, motivated, and talented college students to oversee and implement its program at various sites. C4C is in the process of building strategic partnerships with local colleges to enable the recruitment and training of college students for its programs. One successful partnership has allowed C4C to facilitate college courses and engage work-study students in its program. C4C has also created policies that allow the college students to monitor progress of college and high school students.
C4C has been working to improve its training methods and materials, as well as how it provides ongoing support to the coaches to ensure quality assurance.
32
Success Story: JoJo
Jonathan “JoJo” Andrade is a veteran Community Coach and a rising senior at Southeastern Regional Vocational Technical High School. As a young child, JoJo was taken into state custody as part of the DCF system; he was removed from his home and separatedfrom his parents and siblings. As a result, JoJostruggled academically during his freshman year of high school and barely advanced to his sophomore year, when he had the opportunity to join C4C. C4C helped JoJo raise his academic achievements and transformed him into a coach. Nearly every day, a representative of C4C met with JoJo and helped him with his schoolwork. JoJo began turning Ds into Cs and Cs into Bs. He proved to everyone and to himself that he had the skills and drive to improve and succeed.
INDICATOR
Students end the semester with all required credits 93%
Students end the semester with a higher GPA
• 82% of Brockton High School students improved GPA by 0.6
• 60% of Southeastern Regional Vocational Technical High School students improved GPA by 0.2
Eligible participants (age 16 or older) gain or maintain part-time or summer employment within one year of program involvement
85%
Students show improvement on MA Work-Based Learning Plan assessments
TBD
Students graduate from high school in four years 100%
Students enter meaningful post-secondary education 87%
SOCIAL INNOVATOR PERFORMANCE REPORT | 4
FY 2014 (A) FY 2015 (P) FY 2015 (A)
PROGRAM PERFORMANCE
Number of program hubs (Gateway Cities) 1 2 2
Number of college partners engaged 1 2-4 2
Number of high school program sites 2 3-5 3
Number of high school program participants 90 150 150
ORGANIZATIONAL HEALTH/CAPACITY-BUILDING
Number of organizational staff 3.5 5.5 3 FT / 14 PT
Number of board members 6 12 9
Develop and implement a data management system tracking participant progress and outcomes
Develop Implement In Progress
Total revenue $480,000 $585,000 $673,921
SOCIAL IMPACT INVESTMENT GUIDE | 1
Doc Wayne Youth Services provides proven alternative
mental health services by using sports as a way to engage
youth in therapy. Doc Wayne works primarily with low-
income youth who suffer from a variety of mental health
challenges, including victims of neglect, abuse, violent
crime, and sexual trafficking. Youth who typically resist or
fail to progress in traditional “talk therapy” settings thrive
in Doc Wayne programs because they appeal to young
people as fun and challenging sports activities. Doc Wayne
helps youth build critical life skills, developed on the field
and on the court, that help them to develop into
functional, independent adults.
• One in five low-income children have mental health
problems that impair how they function at home, at
school, and with peers
• Four out of every five cases of mental illness in children
go untreated
Doc Wayne offers programs in school, residential, and
community settings to effectively reach children who do
not have access to or are resistant to therapy.
Doc Wayne Youth Services
One-Year Accomplishments
Supported a minimum of 100 new youth weekly through its group therapy program
Received the 2015 Robert Wood Johnson Foundation Sports Award as Influential Leader and Model for Others Making Communities Healthier Through Sport
Added two full-time clinicians and six Master-level clinical interns
Received approval for Group Practice status within the Mass Behavioral Health Partnership (MBHP) network
Ways to Invest
FINANCIAL
$70,000 – Funds electronic medical records and billing system
$50,000 – Funds the salary and benefits for one clinician to work with 100 youth per year in group therapy
$10,000 – Funds five laptop computers to upgrade aging devices used by organization’s staff
IN-KIND
Sports apparel and equipment
Website redesign
Board members with a passion for youth services
Office workstations to accommodate increased staffing
Investment Opportunity
Doc Wayne Youth Services, Inc., seeks an
investment of $750,000 over the next two years
to continue to reduce the number of youth on its
wait list. Youth on Doc Wayne’s wait list are in
great need of mental health services and will be
served through its Chalk Talk sport-based group
therapy program. Funds will be used to hire
additional clinical and program staff, enabling
the organization to keep up with the increasing
demand for its clinical services, while supporting
the growth of its Group Practice.
29SOCIAL INNOVATOR PERFORMANCE REPORT | 5
FOUNDED: 2010
CURRENT ORGANIZATION BUDGET: $632,000
CONTACT: David Cohen, Executive Director
PHONE: 617.801.4601
EMAIL: [email protected]
WEB: www.docwayne.org
SOCIAL IMPACT INVESTMENT GUIDE | 2
PROGRAM PERFORMANCE AND ORGANIZATIONAL HEALTH
Below is a summary of the key measures Doc Wayne will track to demonstrate
progress, capture lessons learned, and make course corrections.
SOCIAL IMPACT
In 2009, Doc Wayne engaged Wendy D’Andrea, PhD, assistant professor of
clinical psychology at the New School for Social Research, to conduct an
evaluation of Doc Wayne programs. Dr. D’Andrea and her team conducted a
follow-up evaluation in 2012 that included data from Doc Wayne’s Chalk Talk
group therapy program along with a study in 2014, funded by the Fetzer
Institute, on the theme of “Love & Forgiveness.” The below table contains data
collected on Chalk Talk sessions.
Doc Wayne continues to gather data on this growing program and is
implementing an evaluation process that will continue to track its progress.
Lessons LearnedSocial stigma surrounding mental illness is widespread. As a service provider, Doc Wayne’s role is complex and often involves advocacy and education. Sport transcends many cultural norms and stigmas, often providing its coaches the opportunity to break down barriers. Doc Wayne’s coaches are frequently seen as trusted gatekeepers and advisors to community members on topics of mental health and overall wellness. Doc Wayne has learned to carefully earn trust on an individual level while also harnessing the power of sport on a larger scale.
32
Success Story: ChrisChris is an adolescent boy who participated in Doc Wayne’s programming that helped him become the leader he is today. Though he suffered from mental illness and the associated stigma, he learned to manage it using the skills taught at Doc Wayne. Chris and his teammates became a family, providing support, insight, and encouragement to one another as he channeled his negative energy into playing his best. Chris was accepted into his college of choice this fall and is now following his dreams of becoming a social worker, working with youth who are facing similar challenges as he did.
SOCIAL INNOVATOR PERFORMANCE REPORT | 6
FY 2014 (A) FY 2015 (P) FY 2015 (A)
PROGRAM PERFORMANCE
Increase number of youth participants 500 750 675
Increase number of partnerships with schools and low-income housing communities
13 25 25
Increase weekly program contact with youth 1 session 2 sessions 2 sessions
Develop ongoing program evaluation process
Design pre-and post-program surveys
Gather data2 new data collection
forms created
ORGANIZATIONAL HEALTH/CAPACITY BUILDING
Strengthen board of directorsCreate board development
plan
Recruit new members
Hired board development
consultant
Add staff to manage increased case load and programming
Recruit staff Add 2 FTE Added 2 FTE
Contributed income $167,000 $205,000 $155,000
Earned income $140,700 $265,450 $170,000
Total revenue $307,700 $470,450 $325,000*
* Doc Wayne’s contributed income from foundations for Q1 of FY16 already exceeded its annual foundation income goal and the organization’s earned income for the group therapy program is expected to triple by the end of FY16.
INDICATOR
Social cognition (recognizing emotions) 50% improvement
Impulse control 28% improvement
Heart rate 20% improvement
HRV (physiological self-regulation) 50% improvement
SOCIAL IMPACT INVESTMENT GUIDE | 1
Mill City Grows (MCG) increases access to healthy and
fresh food in Lowell, Massachusetts, by revitalizing
vacant lots with urban food production. MCG develops
community gardens and urban farms, supporting
them with outreach, education, partnerships, and a
social enterprise.
A former mill town, Lowell has endured several
decades of economic challenges, resulting in many
blighted and vacant lots. With a poverty rate of 18
percent, many Lowell residents face barriers to
leading a healthy life and are at increased risk of
serious diet-related health issues, including obesity,
diabetes, and high blood pressure. Many Lowell
neighborhoods lack full-service grocery stores; four in
10 Lowell residents (43,000 people) say they cannot
access fresh fruits or vegetables near their homes.
Through its work, MCG is transforming Lowell’s food
system one lot at a time, breaking the cycle of poverty
and increasing health outcomes for Lowell residents.
Mill City Grows
One-Year Accomplishments
Reached 2,720 more Mobile Market customers
Increased Mobile Market sales by 68%
Added a new Community Garden: increasing from 100 to 136 garden beds in the city; yielding over 10,000 pounds of produce in 2015
Expanded School-Based Program: 4 new gardens installed in 2015, with a total of 6 gardens and 1,800 students reached
Expanded Urban Farm from 1 acre to over 1.5 acres and harvested over 18,000 pounds of produce
Incorporated as an independent 501(c)(3)
Ways to Invest
FINANCIAL
$30,000 – Supports farming of half an acre of land per growing season (yields 4 tons of food)
$20,000 – Funds the installation and organizing efforts for one community garden
$3,000 – Covers the cost of one Mobile Market location per growing season (1 stop/week for 20 weeks)
IN-KIND
Engineering design for a rooftop farm
Land for greenhouse production
Legal services
Evaluation support
Graphic design
Event planning for Farm-to-Table Dinner Series
Investment Opportunity
Mill City Grows seeks an investment of $250,000 to build
organizational capacity to continuously develop and
expand its programs and impact, mitigating any
limitations from funding, including the ability to apply for
cost reimbursement funds.
29SOCIAL INNOVATOR PERFORMANCE REPORT | 7
FOUNDED: 2011
CURRENT ORGANIZATION BUDGET: $568,000
CONTACT: Lydia Sisson & Francey Slater, Co-Directors
PHONE: 978.726.5746
EMAIL: [email protected]; [email protected]
WEB: www.millcitygrows.org
SOCIAL IMPACT INVESTMENT GUIDE | 2
PROGRAM PERFORMANCE AND ORGANIZATIONAL HEALTH
Below is a summary of the key measures that Mill City Grows uses and
will continue to use to demonstrate progress, capture lessons learned,
and make course corrections as needed.
SOCIAL IMPACT
Mill City Grows’ urban food production and education programming has
improved the health of the community and strengthened residents’
connections to each other in a powerful way. Mill City Grows gardeners have
reported increased health benefits from gardening, including reduced blood
pressure and cholesterol. The gardens and farms have transformed formerly
vacant or blighted urban land, turning unused spaces into productive and
beautiful community resources. MCG will continue to gather data and build
capacity to evaluate its impact on the following measures:
Lessons LearnedIn 2015 Mill City Grows has had its greatest year of growth and expansion and the organization has added numerous gardens, programs, and staff. By far the greatest lesson learned is the importance of on-boarding new staff to ensure that they understand Mill City Grows’ mission, culture, program details, and community partnerships and relationships. Through its growing staff, MCG has been able to surpass its goals in almost all of the program areas. However, with a bigger team comes the need to ensure that the organization has streamlined communication, reporting, and record keeping systems.
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Success Story: Mobile MarketMill City Grows’ Mobile Market is reaching thousands of residents each year with local produce. The Mobile Market is a farm stand on wheels—working to make food shopping as convenient as possible—stopping at many busy locations, including health centers, hospitals, and Lowell’s commuter rail station. The Mobile Market accepts cash, credit/debit cards, SNAP/EBT, and WIC and Senior Farmers’ Market Coupons at all market locations. Mill City Grows’ Market Bucks Program provides 50 percent matching funds to residents who receive benefits such as SNAP, WIC, and Senior Farmers’ Market Coupons. Market Bucks essentially double the value of these benefits, allowing residents to shop at MCG’s Mobile Market and get the freshest possible produce at a very affordable price. The Mobile Market has had great success this year and Mill City Grows has hired its first Mobile Market Manager, expanded to eight stops a week (from six in 2014), and attracted over 6,677 customers this year.
SOCIAL INNOVATOR PERFORMANCE REPORT | 8
FY 2014 (A) FY 2015 (P) FY 2015 (A)
PROGRAM PERFORMANCE
Pounds of food grown 20,000 31,000 28,400
Number of community gardens 3 4 4
Acres of farmland 5/8 1 1/8 1 5/8
Number of people with access to fresh produce through community gardens and Mobile Market
3,450 4,575 7,110
Number of community gardeners 425 550 433
Number of Mobile Market customers
3,025 4,025 6,677
Number of weekly Mobile Marketsites
6 10 8
ORGANIZATIONAL HEALTH/CAPACITY BUILDING
Staff growth:
Administrative/development 1.75 FTE 2.5 FTE 1.8 FTE
Farm & market 1.25 FTE 2 FTE 2.5 FTE
Community garden & education 1.5 FTE 2 FTE 2.7 FTE
Seasonal 2.5 5 5
Total revenue $280,000 $460,000 $460,000
% earned income 10% 16% 10%
INDICATOR
Improved health % of community gardeners who eat more produce 19%*
% of community gardeners who are more physically active
40%
Engaged residents % of community gardeners who have increased their relationships within the community
39%
Transformation of the environment
Total urban food production space (square feet) 167,565
Increased economic opportunity
Amount of money saved per family per season from growing food in the community garden
$262.50
* 55% of community gardeners reported eating 4+daily servings of fruits and vegetables in the post season survey.
SOCIAL IMPACT INVESTMENT GUIDE | 1
In June 2015, Adoption & Foster Care (AFC) Mentoring formally changed its
name to Silver Lining Mentoring. This strategic decision was made after
months of conversations with board members, stakeholders, and, most
importantly, young people in foster care. The inspiration for the new name
came directly from one of the youth participants who said, "AFC gave me a
mentor I could count on and a future to look forward to—this organization is
my silver lining."
Silver Lining Mentoring (SLM) empowers youth in foster care to flourish
through committed mentoring relationships and the development of essential
life skills. Silver Lining Mentoring provides specialized mentoring services,
clinical support, and skill-building opportunities for young people who have
been removed from their homes due to abuse and neglect.
Silver Lining Mentoring creates a community of consistent, adult support for
youth in foster care, enabling them to build the self-confidence, essential life
skills, and emotional well-being they need to thrive. Silver Lining’s highly
trained clinical social workers form the foundation for Mentors, which pairs
volunteer adult mentors with youth in foster care, and Leaders, a skill-building
and mentoring program that also provides teens with financial incentives to
earn and save. By combining long-term, committed mentoring with personal
capacity building, Silver Lining Mentoring quiets the chaos and fills the gaps in
disconnected interventions, empowering youth to gain the coping skills and
sense of belonging they need to move beyond a life of trauma.
Silver Lining Mentoring
One-Year Accomplishments
Increased the number of youth served in one-to-one mentoring by 15%
Increased the number of youth in Leaders by 40%
Successfully changed organizational name and brand
Selected as an investee by Social Venture Partners Boston to receive three years of funding and capacity building
Hired two additional program coordinators to meet the needs of its organizational growth
Ways to Invest
FINANCIAL
$50,000 – Funds one clinically trained social worker to support 24 mentor/mentee matches
$25,000 – Supports a cohort of youth stipends for one year
$10,000 – Covers the cost of program evaluation platform to track youth outcomes for one year
$5,000 – Supports mentor training for a cohort of Life Skills Mentors
$1,000 – Provides healthy meals for youth participants and their mentors at bi-monthly reflection groups for one year
IN-KIND
Graphic design, marketing, and communications services
House party event hosts to expand the network of support for Silver Lining Mentoring
Life Skills Mentor volunteers
Construction services to update the mini-kitchen in SLM’s office where youth prepare meals during life skills programming
Investment Opportunity
Silver Lining Mentoring is seeking an investment of
$1.2 million over the next two years to expand its
capacity to serve more youth. This investment will
enable Silver Lining Mentoring to increase the
number of young people served with its integrated
service model.
29SOCIAL INNOVATOR PERFORMANCE REPORT | 9
FOUNDED: 2001
CURRENT ORGANIZATION BUDGET: $1,029,000
CONTACT: Colby Swettberg, CEO
PHONE: 617.224.1305
EMAIL: [email protected]
WEB: www.silverliningmentoring.org
SOCIAL IMPACT INVESTMENT GUIDE | 2
PROGRAM PERFORMANCE AND ORGANIZATIONAL HEALTH
Below is a summary of the key measures that Silver Lining Mentoring will use
to demonstrate progress over the next 2.5 years, capture lessons learned,
and make course corrections as needed.
SOCIAL IMPACT
SLM’s programs are successful because of the deep engagement between
program staff, youth, and volunteer mentors. The following impact measures
focus on monitoring outcomes that tie directly to program interventions.
Lessons LearnedSilver Lining Mentoring learned two important lessons this year:
• An in-depth data analysis with external consultants revealed that the average length of youth engagement in SLM is 55 months. This is over six times the national average of other mentoring organizations.
• In order for SLM to be more culturally responsive to its youth population, the organization set an ambitious hiring goal for the Leaders program. Finding the right match for the staff role was critically important to the program’s success and turned out to be a challenging and time-consuming process. As a result, SLM wasn’t able to serve as many youth through Leaders as planned in 2015. However, the organization learned a lot through the process and now has a full-time staff member poised for success in 2016 and beyond.
32
Success Story: EJAt the 2014 Social Innovator Showcase, SLM highlighted EJ, a young person who didn’t have a single supportive adult in his life when he was referred to our programs. EJ has now been matched with his mentor Yvonne for nearly three years. We are proud to report that EJ successfully completed his first year of college and started his sophomore year this fall. He is also working part-time to help with educational expenses and build employment experience. SLM and Yvonne have been with him every step of the way, providing support during EJ’s adjustment to college and independent living.
SOCIAL INNOVATOR PERFORMANCE REPORT | 10
FY 2014 (A) FY 2015 (P) FY 2015 (A)
PROGRAM PERFORMANCE
Increase intensive youth programs• Mentors• Leaders
90(65 in Mentors,25 in Leaders)
130(75 in Mentors, 55 in Leaders)
110 (75 in Mentors,35 in Leaders)
Increase youth outreach: Summer program, youth summit, skill-building workshops
115 140 160
Total youth served in all programs 205 270 270
Double time spent on outreach and public education about youth in foster care
12 speaking/ outreach events
18 speaking/ outreach events
18 speaking/outreach events
ORGANIZATIONAL HEALTH/CAPACITY BUILDING
Expand program delivery staff
Hire 1 social worker forexpanded Leaders
Hire 1 social worker
for expanded Mentors
Hired 1 socialworker to
expand Mentors and 1 social worker to
maintain Leaders
Strengthen operations infrastructure
Hire HR/Ops Dir., improve
evaluation
Evaluate opportunities to improve staffing
efficiencies
Hired an Outcomes
Strategist to increase capacity
to track and evaluate youth
outcomes
Expand program facilitiesInvest in
program space upgrades
Assess need for neighborhood-
based programming
Office re-design underway to
support additional staff
and youth
Total revenue $880,440 $1,100,000 $1,029,000
INDICATOR
Average length of Silver Lining Mentoring matches 55 months
Percentage of mentoring matches that reach the critical 1 year milestone
91%
Percentage of SLM youth graduating from high school 63%
Percentage of SLM youth attaining employment 67%
Youth reporting increases in communication skills and/or self-esteem subsequent to SLM engagement
94%
Percentage of SLM Leaders youth reporting that the life skills curriculum will help them in the future
100%
Youth reporting they had developed a positive peer network/sense of community subsequent to SLM engagement
75%
11 AVENUE DE LAFAYETTE, 5TH FLOOR, BOSTON, MA 02111
617.492.2305 • www.socialinnovationforum.org