Globalization, Virtual Teams & Investor Confidence

Social CapitalVocal EQ

Competitive Advantage

ProductiveINTERFACES

Competitive advantage lies in relational tools: how a

company exploits opportunity rather than in technological tools which are available to others.

*Social Capital, Networks & Knowledge Transfer

Glue ofCOMPETITVENESS

Trust generates intellectual capital belief & learning dynamics*

eases knowledge transfer

coping with complexity & ambiguity*

&

*Social Capital, Intellectual Capital & Organizational Advantage

Our reptile brains decide who we

should trust.*Social Capital, Intellectual Capital & Organizational Advantage

VocalEMOTIONAL

INTELLIGENCE(EQ)

Our reptile brains decide “is this friend

or foe?” based on the sound of the voice.

SocialCAPITAL

Social capital is the only business asset which can

be expanded at will. Defined by Pierre Bourdieu*

*Social Capital Research

Network ties = access to resources*

Relational ties = preferential attachment*

*Social Capital Research

x Language trainingx On-camera presentationsx Cultural sensitivityx Organizational developmentx Corporate communicationsx Leadership evaluation

What we don’t do:

Catherine McQuaid

Connect with us:

✓ Vocal Emotional Intelligence Remote team-building✓ Science is your friend