Social & Workplace Activities Manual - Writing ACSF Levels

Social, Community & Workplace English & Mathematics

WRITING SKILLS - ACSF LEVELS 1 - 5

Foundation Skills

Acknowledgements Each activity in this booklet has been aligned to the Australian Core Skills Framework (ACSF) * indicators of competence so that they are at the levels appropriate to the delivery of language, literacy and numeracy skills underpinning the units of competency.

• *The “Title to and Intellectual Property rights in relations to the Australian Core Skills Framework are owned by the Commonwealth of Australia”.

Minimum required levels of writing skills to meet ACSF levels 1 - 5

© All rights reserved. No part of this publication may be reproduced, stored in retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of MW Training Consultants.

Chapter ACSF Reading Skills Level

ACSF Writing Skills Level

ACSF Oral Communication Skills Level

ACSF Numeracy Skills Level

ACSF Learning Skills Level

1. Writing Skills 1

2. Writing Skills 2

3. Writing Skills 3

4. Writing Skills 4

5. Writing Skills 5

Table of Contents

Writing Skills ACSF Levels 1 – 5

Chapter 1 Writing Skills ACSF Level 1 ............................... 8 Activity 1 Membership forms ....................................................... 9 Activity 2 Address Details ......................................................... 10 Activity 3 Participation Notice .................................................... 11 Activity 4 Calendar................................................................... 12 Activity 5 Local Community ....................................................... 13 Activity 6 Work Form................................................................ 14 Activity 7 Hazard Notice............................................................ 15 Activity 8 Leave Notice ............................................................. 16 Activity 9 Group Organisation .................................................... 17 Activity 10 Flyer ........................................................................ 19 Activity 11 Group Activity ........................................................... 20 Activity 12 Medical Form............................................................. 21 Activity 13 Message ................................................................... 22 Activity 14 Meeting Place............................................................ 23 Activity 15 Resume.................................................................... 24 Activity 16 Worker Safety ........................................................... 25 Activity 17 Local Shops .............................................................. 26 Activity 18 Application Form........................................................ 27 Activity 19 Instructions .............................................................. 28 Activity 20 Information Bank....................................................... 29 Activity 21 Self Assessment ........................................................ 30

Chapter 2 Writing Skills ACSF Level 2 .............................. 32 Activity 22 Basic Letter............................................................... 33 Activity 23 Report Form.............................................................. 35 Activity 24 Participation Form...................................................... 36 Activity 25 Sentence Structures................................................... 37 Activity 26 What is Going On? ..................................................... 38 Activity 27 Systems ................................................................... 39 Activity 28 Forms…. Forms…Forms............................................... 40 Activity 29 Issues Letter ............................................................. 41 Activity 30 Group Tasks.............................................................. 42 Activity 31 You & Me & Them ...................................................... 43 Activity 32 We Want To Say…...................................................... 44 Activity 33 What happened next?................................................. 45 Activity 34 I think that…. ............................................................ 46 Activity 35 This is what really happened…. .................................... 47 Activity 36 The Machine.............................................................. 48 Activity 37 Telephone Matters ..................................................... 49 Activity 38 Order Form............................................................... 50 Activity 39 The Procedures are….................................................. 51 Activity 40 My Data ................................................................... 52 Activity 41 Message in the Office ................................................. 53 Activity 42 Self Assessment ........................................................ 54

Chapter 3 Writing Skills ACSF Level 3 .............................. 56 Activity 43 Letters to Authority.................................................... 57 Activity 44 Formatted Forms ....................................................... 58 Activity 45 Arguing with statistics ................................................ 59 Activity 46 News Article.............................................................. 60 Activity 47 Survey ..................................................................... 61 Activity 48 Factual Text .............................................................. 62 Activity 49 Short, Formal Letter................................................... 63 Activity 50 Sequenced Written Instructions ................................... 64 Activity 51 Diagrams & Graphics.................................................. 65 Activity 52 Novel Response ......................................................... 66 Activity 53 Meeting Notes ........................................................... 67 Activity 54 The Agenda .............................................................. 70 Activity 55 Lists & Reports .......................................................... 71 Activity 56 A Personal Letter ....................................................... 73 Activity 57 Creative/Imaginative Text........................................... 75 Activity 58 Reporting Statistics .................................................... 77 Activity 59 Word Processing Technology ....................................... 79 Activity 60 How To Use Technology.............................................. 81 Activity 61 Information Procedures .............................................. 82 Activity 62 Routine Instructions ................................................... 83 Activity 63 Self Assessment ........................................................ 84

Chapter 4 Writing Skills ACSF Level 4 .............................. 86 Activity 64 Personal Viewpoint..................................................... 87 Activity 65 Tables ...................................................................... 89 Activity 66 News Article.............................................................. 91 Activity 67 Vis a Vis Visual Media ................................................. 94 Activity 68 Job Application .......................................................... 96 Activity 69 A Letter to the Customer ............................................ 99 Activity 70 Groups in Order........................................................101 Activity 71 Members of a Team ..................................................102 Activity 72 Narrative .................................................................104 Activity 73 Recount...................................................................106 Activity 74 Autobiography..........................................................108 Activity 75 Personal Story..........................................................110 Activity 76 Media Summary .......................................................112 Activity 77 Report.....................................................................115 Activity 78 Technology in the News .............................................117 Activity 79 The Impact of Technology..........................................119 Activity 80 News on Change.......................................................121 Activity 81 Processes & Procedures .............................................122 Activity 82 Recommendations ....................................................124 Activity 83 Resolutions ..............................................................127 Activity 84 Self Assessment .......................................................130

Chapter 5 Writing Skills ACSF Level 5 ............................ 132 Activity 85 Terrorism- what form?...............................................133 Activity 86 Science & Politics: Greenhouse ...................................141 Activity 87 Drink-driving: Local & National ...................................143 Activity 88 Statistics in Reporting ...............................................146 Activity 89 CV – Who am I? .......................................................148 Activity 90 Boardroom Minutes ...................................................150 Activity 91 Persuading with Reference to… ...................................152 Activity 92 Group Investigation & Analysis ...................................154 Activity 93 My point is...............................................................156 Activity 94 My colleagues and I Have… ........................................158 Activity 95 Reflection ................................................................160 Activity 96 Once upon a time… ...................................................164 Activity 97 It Was a Dark & Stormy Night When… .........................166 Activity 98 Defining the Technology ............................................168 Activity 99 Replace the Old with the New.....................................170 Activity 100 Who needs to know now? ..........................................172 Activity 101 Work Instructions .....................................................175 Activity 102 If That Doesn’t Work, Try… ........................................177 Activity 103 Plan A .....................................................................179 Activity 104 Plan B .....................................................................181 Activity 105 Self Assessment .......................................................183

Contact details & order information – refer last 2 pages.

V5 03/12

© MW Training Consultants Chapter 1 – Writing Skills ACSF Level 1 Page 8 of 30

Chapter 1 Writing Skills ACSF Level 1

CONTENTS

1. Membership Forms

2. Address Details

3. Participation Notice

4. Calendar

5. Places In Local Community

6. Work Form

7. Hazard Notice

8. Leave Notice

9. Lists

10. Flyer

11. Group Activity

12. Medical Form

13. Message

14. Meeting Place

15. Resume

16. Worker Safety

17. Local Shops

18. Personal Details

19. Instructions

20. Information Bank

21. Self Assessment

V5 03/12


Writing Skills Level 1

Activity 16 Worker Safety Use this information to create a hand-drawn or computer created flyer about safety in this workplace It is an office. There are 10 desks side by side. Each desk has a computer. Each computer is linked to the others to print documents. The printer is at the end of the room near the window. To get to the printer you walk past the back of the computers. They all have cords and cables and powerboards coming out of them and lying on the floor. It is a narrow squeeze if two people have to pass each other. Windows printer walkway to printer

What could you suggest the office do to improve the set up? Draw up a notice to change the arrangements or warn people about the dangers of tripping.

window

V5 03/12



Activity 21 Self Assessment

Name .............................................................. Aspects of Communication Task Activity Description Date Task Self Assessment Activity Date

Public Communication 1 - 2 Membership Form

Address Details 1 Complete enrolment form

3 Participation Notice 2 Enter local community competition

4 Calendar 3 Write public holidays on calendar

5 The Local Community 4 Write a reply to attend a local event

System Communication 6 Work Form 5 Complete Tax file form

7 Hazard Notice 6 Identify possible hazards in home

8 Notice For Leave 7 Write a message to workmate

Cooperative Communication 9 Group Organisation 8 List the members of a

team

10 Flyer 9 Write a flyer for children’s/own birthday

11 Group Activity 10 Write a list of events for a birthday party day

Personal Communication 12 Medical Form 11 Complete a Medicare

form

13 Message 12 Take a message for children/partner/ friend

14 A Meeting Place 13 Write address and draws mud-map to party

Technical Communication 15 Resume 14 Write information about a

job advertisement

16 Worker Safety Advertisement 15 Make a safety sign for a

staff party

Procedural Communication 17 Local Shops 16 Write directions for a

friend

18 Application Form 17 Complete details for a cheque

19 Instructions 18 Give verbal instructions to child

20 Information Bank 19 Create family information bank

V5 03/12


NOTES/QUESTIONS/COMMENTS ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... ....................................................................................................................... ....................................................................................................................... ....................................................................................................................... ....................................................................................................................... .......................................................................................................................



CONTENTS

22. Routine Letter

23. Routine Report Form

24. Participation Form

25. Sentence Structures

26. What is Going On?

27. Systems

28. Forms … Forms… Forms...

29. Issues Letter

30. Group Tasks

31. You, Me, Them

32. We want to say…

33. What happened next?

34. I think that …

35. This is what really happened…

36. The Machine

37. Telephone Matters

38. Order Form

39. The Procedures are...

40. My Data

41. Message in the Office

42. Self-Assessment



Activity 35 This is what really happened…. You were invited to a lunch at a friend’s house. You were walking there past the shopping centre and on the way you were stopped by the police because a person who looked like you had just robbed a jewelry store. Write here what that person looked like:

When the police stopped you they then took you to the police station. You waited there for one hour before they realised that you were not the robber. You were angry and hungry. Hungry because you had missed the lunch, and angry because your friend would be hurt that you had not arrived nor called Write here the first thing you would say to your friend about what had really happened:

When you start to explain what happened and you can only use one sentence, what will you write?

How will you end your story? Write it here

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Public Communication 22 Routine Letter 22 Writes letter of complaint

about community problem

23 Routine Report Form 23 Provides a response for local group on an issue

24 Participation Form 24 Participates in festivities on a public holiday

25 Sentence Structures 25 Write a request to attend a local event

26 What is Going On? 26 Makes a list of coming events over a month

System Communication 27 Systems 27 Reflect on ‘ways’ of doing

work to improve

28 Forms. Forms. Forms. 28 Helps a colleague complete a form

29 Issues Letter 29 Follows procedures to make a complaint or suggestion

Cooperative Communication 30 Group Tasks 30 Writes up jobs for family

31 You & Me & Them 31 Writes up contact list of friends or family for festival time

32 We Want To Say… 32 Sends greetings on behalf of family or friends

Personal Communication 33 What Happened Next? 33 Writes up a funny event

34 I think that…. 34 Argues opinion with family/friends

35 This is what really happened… 35 Writes a card to friend or

family

Technical Communication 36 The Machine 36 Writes up ‘what to do’ if

power fails

37 Telephone Matters 37 Sets up home message book

Procedural Communication 38 Order Form 38 Orders equipment or

materials for home or work

39 The Procedures are.. 39 Explains how to setup a system or make an item

40 My Data 40 Completes detailed forms

41 Message in the Office 41 Writes detailed message for family or friend



© MW Training Consultants Chapter 3 – Writing Skills Level 3 Page 16 of 30


CONTENTS

43. Letters To Authority

44. Formatted Forms

45. Arguing With Statistics

46. News Article

47. Survey

48. Factual Text

49. Short, Formal Letter

50. Sequenced Written Instructions

51. Diagrams & Graphics

52. Meeting Notes

53. Novel response

54. The Agenda

55. A Personal Letter

56. Lists & reports

57. Creative/Imaginative Text

58. Reporting Statistics

59. Word Processing Technology

60. How To Use Technology

61. Information Procedures

62. Routine Instructions

63. Self Assessment



Activity 55 Lists & Reports Each organisation needs to prepare ‘lists of things to do’ and ‘reports on what was done’.

The Piney Hills Soccer Club needed to meet every six months and have just the managers from each team. They decided to meet on the first Tuesday of the month at the soccer club at 5.30pm. Their first meeting was held on the 9th January 2002 and 6 of the 8 managers turned up. At that meeting Jerry Boswell was named Chairman, Noni Marshall was to be treasurer and Sharlene Simpson to be Secretary. Fiona Serty, Mark Longsly, Ned Crums, Wendel Sopson and Jim Brown became committee members so they could vote. They decided that the missing two – Jenny Stevens and Reg Williams – could be made committee members at the next meeting on the 10th February 2002. Jim Brown moved the acceptances and Mark seconded them. Once all the positions were organised there was a general discussion about training times for the different teams and the payment of fees to the club. Wendell suggested that he write up a table that would list all the teams and what to pay and when training was and get it to the managers. Mark also wanted to acknowledge the work done on the grounds last year by the club and that it would be great to do that again and make it a fund-raising day too. Fiona asked that a regular roster be organised for the canteen on Home days that included both parents not just the mums. Jerry said he would write a memo to be given to each manager to pass on to the parents about that. He said he would have it ready for the next meeting. The meeting closed at 7pm.


Activity 55 Cont’d Read the story above and make up two documents

1. A list of what the club needs to do 2. A report on what has been done

For the report use paragraphs, for the list use numbers. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________





Public Communication 43 Letters to Authority 43 Write own complaint or issues letter to local authority

44 Formatted Forms 44 Complete Medicare form

45 Arguing with Statistics 45 Use statistics in letter of complaint

46 News Article 46 Respond to letter to editor in State paper

47 Survey 47 Complete a magazine survey

System Communication 48 Factual Text 48 Use facts in letter of complaint

49 Short, Formal Letter 49 Write in letter format

50 Sequenced Written Instructions 50 Write instructions for

organising a get together

51 Diagrams & Graphics 51 Use diagrams in your instructions

52 Novel response 52 Suggest a new way of doing a

job at home

Cooperative Communication 53 Meeting Notes 53

Record the actions at the next family or friend or sports meeting

54 The Agenda 54 Make up an agenda for a meeting with a person in authority

55 Lists & Reports 55 List the chores to be done each day

Personal Communication 56 Personal letter 56

Write a letter to a friend of relative you have not seen for a long time

57 Creative /Imaginative Text 57 Write up a story to read to children

58 Reporting Statistics 58 Read the local paper and explain an article that has statistics

Technical Communication 59 Word Processing

Technology 59 Complete the activities that are required for word processing skills e.g. spreadsheet, data base

60 How to Use Technology 60 Write up a step-by-step procedure to start up your computer

Procedural Communication 61 Information Procedures 61 Explain how you would get

information on jobs

62 Routine Instructions 62 Write the process for putting the rubbish bins out for collection





CONTENTS

64. Personal Viewpoint

65. Tables

66. News Article

67. Vis A Vis Visual Media

68. Job Application

69. A Letter to the Customer

70. Groups in Order

71. Members of a Team

72. Narrative

73. Recount

74. Autobiography

75. Personal Story

76. Media Summary

77. Report

78. Technology in the News

79. The Impact of Technology

80. News on Change

81. Processes & Procedures

82. Recommendations

83. Resolutions

84. Self Assessment



Activity 80 News on Change Compare & Contrast views on technology

Staff News All staff must gain the minimum Certificate I Information Technology before the end of semester this year. All staff need to be able to provide support in this technology at this minimum level as 100% of assignments and communication in this subject area will be electronic!

What is the view of technology behind the writing of this notice?

Town Crier The local library has been able to install 5 up-to-date computers with Internet and email access for the community use. The U3A organisation that provides short courses for the over-60 group are insisting on all members signing up to learn how to use these facilities.

What is the view of technology behind the writing of this article?

Herald It is both a curse and a blessing! Computer technology makes our lives run efficiently and quickly in so many ways that often we don’t even know it is there. But… can it really be an educational revolution? Will people especially children really learn from a machine? Is it not just a tool? Does it not distance us from each other?

What is the view of technology behind the writing of this article?



Activity 84 Self Assessment Name .............................................................. Aspects of Communication Task Activity Description Date Task Self Assessment Activity Date

Public Communication 64 Personal Viewpoint 64 At a meeting express own ideas succinctly

65 Tables 65 Refer to tables and their purpose in a meeting or group

66 News Article 66 Comment on your ideas in response to national issue

67 Vis A Vis Visual Media 67 Explain pictures and diagrams that poke fun at a current issue

System Communication 68 Job Application 68 Identify the criteria for a specific occupation you want

69 A letter to the Customer 69 Observe your own dealings with sales staff, colleagues & boss

70 Groups in Order 70 Organise your family or friends on a specific job

Cooperative Communication 71 Members of a Team 71 Observe how you operate as a

team member

72 Narrative 72 Tell your friends or family an involved partially true story

73 Recount 73 Tell an official exactly what happened

Personal Communication 74 Autobiography 74 Tell your story to a new

acquaintance

75 Personal Story 75 Give a story about your aptitude with technology

76 Media Summary 76 Reflect on your life and summarise its key moments

Technical Communication 77 Report 77 Listen to a friend or colleague

report on an incident

78 Technology in the News 78 Respond to comments on advances in technology to your children or a particular friend

79 The Impact of Technology 79 Comment on changes in technology that impacts on you

Procedural Communication 80 News on Change 80

Provide comment on differing descriptions of technological change in the media

81 Processes & Procedures 81 Determine the process you use to think through tasks

82 Recommendations 82 Decide on a course of action you would like to take

83 Resolutions 83 List your new year resolutions and why them



©MW Training Consultants Chapter 5 – Writing Skills ACSF Level 5 Page 25 of 30


CONTENTS

85. Terrorism – what form?

86. Science v Politics: Greenhouse

87. Drink-driving: Local & National Initiatives

88. Statistics in Reporting

89. CV – Who am I?

90. Boardroom Minutes

91. Persuading with Reference to…

92. Group Investigation & Analysis

93. My point is…

94. My colleagues and I have…

95. Reflection

96. Once upon a time...

97. It was a dark and stormy night when…

98. Defining the Technology

99. Replace the old with the new

100. Who needs to know now?

101. Work Instructions

102. If that doesn’t work, try…

103. Plan A

104. Plan B

105. Self Assessment Contact details & order information – refer last 2 pages.



Activity 102 If That Doesn’t Work, Try… Steve is delivering a ‘new equipment’ training session to employees from two different departments of the Temy Corporation. One department has the delivery drivers who are mostly 30-50 years old and all male; the other department is administration with an all female staff who range in age from 16 to 27. He has to introduce the use of the electronic log-in time sheets to both sections. The drivers have to key in their personal PIN, record their mileage and record their fuel at the start of the day. As they do their rounds they then tick off their deliveries as they are completed and they record the mileage at each delivery on the electronic record sheet. The electronic monitor will automatically record the time the product was delivered and the mileage to get to the delivery point. This information is relayed automatically to the administration area and comes up in an Excel screen showing which drivers have done which deliveries, and the time taken to complete both the delivery and drive between delivery points. This means that the time spent driving between delivery points can be calculated with the kilometres logged and the fuel costs can be calculated. The administration staff have to interpret the information on the sheet to the costs of fuel allocated per driver to see whether the company is making a loss.

While the administration staff have all been through a least a Certificate II in Administration and understand how the system works they have no practical knowledge! On the other hand, the drivers know how and why the system works but are not comfortable with why they have to do this ‘techno-babble” to tell everyone else about it!


Activity 102 Cont’d Write the ‘training session’ for each group – make sure you use different words and different stories for each group ________________________________________________________

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Public Communication 85 Terrorism – what form? 85 Write to editor of national

magazine

86 Science v Politics: Greenhouse 86 Write to editor of local

paper

87 Drink-driving: local and national initiatives 87 Use tables to support

letters to papers

88 Statistics in Reporting 88 Use statistics to support letters to papers

System Communication 89 CV – who am I? 89 Write and present a CV

90 Boardroom Minutes 90 Participate in an actual meeting

91 Persuading with Reference to… 91 Ensure letters aim to

‘persuade’

Cooperative Communication 92 Group Investigation &

Analysis 92 Combine the ideas of a group/club to write a letter to local paper or MP

93 My point is… 93 Use statistics to support claims

94 My colleagues and I have…. 94

Ensure all members views are expressed in the letters

Personal Communication 95 Reflection 95 Write a haiku

96 Once upon a time... 96 Write up text for personal website

97 It was a dark and stormy night when… 97 Tell a friends story to

make them ‘shine’

Technical Communication 98 Defining the Technology 98 Explain the purpose of

some machinery

99 Replace the old with the new 99

Compare the new with the old technology being installed

100 Who needs to know now? 100

Review hierarchy of authority in a critical situation

Procedural Communication 101 Work Instructions 101 Review work instructions

for currency

102 If that doesn’t work, try… 102 Determine appropriate

contingency plans

103 Plan A 103 Use a set of information to provide A solution

104 Plan B 104 Use a set of information (same as in 19.) to provide B solution



Social & Workplace Language, Literacy & Numeracy

Activities Manual

Writing Skills ACSF Levels 1 - 5 Order from Teach2Learn Resources

Email [email protected] or [email protected] Mail PO Box 71 Scarborough QLD 4020 Phone: (07) 3203 5203 Fax: (07) 3203 7174

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Social & Workplace Activities Manual - Writing ACSF Levels