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So, You’re So, You’re Going to Ask Going to Ask for a Big for a Big Gift… Gift… April 2013

So, You’re Going to Ask for a Big Gift… April 2013

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Page 1: So, You’re Going to Ask for a Big Gift… April 2013

So, You’re So, You’re Going to Ask Going to Ask

for a Big Gift…for a Big Gift…

April 2013

Page 2: So, You’re Going to Ask for a Big Gift… April 2013

DEVELOPMENT

“…is a lifelong process of building support based upon a long-term, positive, mutually beneficial relationship between a donor and the School.”

Page 3: So, You’re Going to Ask for a Big Gift… April 2013

THE FIVE I’s

• Identify• Inform• Interest• Involve• Invest.

Page 4: So, You’re Going to Ask for a Big Gift… April 2013

THE GIFT PYRAMID

Ultimate GiftsMajor Gifts

Special GiftsAnnual Gifts

All Constituents

Page 5: So, You’re Going to Ask for a Big Gift… April 2013

Let’s Begin with Motivation

Page 6: So, You’re Going to Ask for a Big Gift… April 2013

Why do people give?

To affect other people’s lives.

Page 7: So, You’re Going to Ask for a Big Gift… April 2013

The basic motivation

translates into many reasons…• Have $

• Believe in cause

• Trust solicitor

• Make good things happen

Greatest reason of all…

• Stop bad things

• Tradition of giving

• Legacy

• Guilt / fear

• Tax deduction

Page 8: So, You’re Going to Ask for a Big Gift… April 2013

By the right person

for the right amount

at the right time.

#1 REASON#1 REASON

Because they are

asked!

Page 9: So, You’re Going to Ask for a Big Gift… April 2013

The strategy of the “ask” is very important.

Therefore:

Page 10: So, You’re Going to Ask for a Big Gift… April 2013

Now, let’s get ready.

Page 11: So, You’re Going to Ask for a Big Gift… April 2013

3 “KNOWS”and you’re ready

• KNOW your case

• KNOW your prospect

• KNOW yourself.

Page 12: So, You’re Going to Ask for a Big Gift… April 2013

And before you ask…

Make your gift in writing

Effective solicitors are

givers first.

Page 13: So, You’re Going to Ask for a Big Gift… April 2013

Now for the hardest part…

Getting an appointment.

Page 14: So, You’re Going to Ask for a Big Gift… April 2013

‘Do we have to meet in person?’

“Yes -- this is so important and exciting to me that I believe it deserves a face-to-face meeting.”

Page 15: So, You’re Going to Ask for a Big Gift… April 2013

Other AppointmentConsiderations

• Who?• When?• Where?

Page 16: So, You’re Going to Ask for a Big Gift… April 2013

Now for the Easy Part…

Sharing the good news about the

School and its service to its students.

Page 17: So, You’re Going to Ask for a Big Gift… April 2013

Preparing for the Meeting

• Read the Case Statement -- your best guide to the “product”

• Read the Strategy Memo -- get to know your prospect (Confidential: don’t show to prospect)

• Don’t forget Named Gift Opportunities.

Page 18: So, You’re Going to Ask for a Big Gift… April 2013

Whom to take…How many to go?

It depends!

Know yourself

Know your prospect.

Page 19: So, You’re Going to Ask for a Big Gift… April 2013

What to Take

Proposal letterCase statementNamed Gift Opportunities

Letter of Commitment.

Page 20: So, You’re Going to Ask for a Big Gift… April 2013

What to do first?Relax!

•Be yourself

•Be sincere

•Be enthused. (committed)

Page 21: So, You’re Going to Ask for a Big Gift… April 2013

Be InterestedIn Them

Look ’em in the eye

LISTEN

Ask questions

LISTEN some more.

Page 22: So, You’re Going to Ask for a Big Gift… April 2013

Develop Rapport

Words = 7%

Tone of voice = 45%

Body language = 48%.

Page 23: So, You’re Going to Ask for a Big Gift… April 2013

Be ready for objections.

Page 24: So, You’re Going to Ask for a Big Gift… April 2013

“I’m shocked by how much you’re asking

me to give.”

“I was surprised by the amount that was requested from me, too. But this campaign is extremely important and deserves a high level of support.” (You might also say how much you have pledged.)

Page 25: So, You’re Going to Ask for a Big Gift… April 2013

“I’m just too over-committed right now.”

That’s why God created five-year pledge periods.

Page 26: So, You’re Going to Ask for a Big Gift… April 2013

“…I’ll have to talk it over with my partners [or spouse, financial advisor, bookie,etc.].”

“I can’t make a decision now…

Page 27: So, You’re Going to Ask for a Big Gift… April 2013

“I can’t make a decision now……

“Of course. This is an important decision. Could I see you this time next week to receive your commitment?”

Page 28: So, You’re Going to Ask for a Big Gift… April 2013

When to Close

• Rapport established

• You have told the story

• You have listened.

Page 29: So, You’re Going to Ask for a Big Gift… April 2013

When to askit depends!

On you

On your prospect

On the situation

Up front After making

your case and listening.

Page 30: So, You’re Going to Ask for a Big Gift… April 2013

Why is it necessary to ask for specific amount?

• It is a suggestion, not a demand• Avoids misunderstanding of your

purpose• Sets expectations and starting

point for further discussion• Tells donor how she/he can make a

difference, how she/he fits into the campaign.

Page 31: So, You’re Going to Ask for a Big Gift… April 2013

“I do not like to have anyone tell me what it is my duty to give (there is just one man who is going to decide that question and that is myself)…

“I like for the solicitor to

suggest how much it is hoped I will

give.”– John D. Rockefeller

Page 32: So, You’re Going to Ask for a Big Gift… April 2013

3 MAGIC WORDS

“Now that you have heard the story of the campaign and our plans for the School’s future, Would you consider?…”

Page 33: So, You’re Going to Ask for a Big Gift… April 2013

After you ask...

SILENCE

Page 34: So, You’re Going to Ask for a Big Gift… April 2013

Schedule Follow-Up

• YOU control

• Don’t leave open-ended

• “May I see you on _______”.

Page 35: So, You’re Going to Ask for a Big Gift… April 2013

Letter of

Intent

Keep control of the solicitation process until the letter of commitment is turned into the Campaign Office.

Prospects don’t usually close

their own gifts

Page 36: So, You’re Going to Ask for a Big Gift… April 2013

Keep in Touch

With prospect With chair With staff Attend committee report

meetings Be persistent Your job is not complete until the

gift/pledge is in.

Page 37: So, You’re Going to Ask for a Big Gift… April 2013

SAVOR SUCCESS

HAVE FUN!!!

Page 38: So, You’re Going to Ask for a Big Gift… April 2013

You’re Ready

•Informed•Knowledgeable•Committed.

Page 39: So, You’re Going to Ask for a Big Gift… April 2013

Great Askers Are:

• Enthusiastic• Informed• Sincere• Committed personally• Optimistic• Tactful• Patient

And...

Page 40: So, You’re Going to Ask for a Big Gift… April 2013

PERSISTENT!

Page 41: So, You’re Going to Ask for a Big Gift… April 2013

Q&A

Page 42: So, You’re Going to Ask for a Big Gift… April 2013

Thank You

Linda Wise McNay, Ph.D.