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SAP SNC Supply Network Collaboration Kirsten Loegering & Ganesh Vellore Solution Manager SAP SNC

SNC Workshop Presentation

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Page 1: SNC Workshop Presentation

SAP SNC Supply Network CollaborationKirsten Loegering & Ganesh VelloreSolution Manager SAP SNC

Page 2: SNC Workshop Presentation

© 2011 SAP AG. All rights reserved. 2

Agenda

SAP SNC – Overview

SAP SNC – Supplier Collaboration

SAP SNC – Outsourced Manufacturing

SAP SNC – Quality Collaboration

SAP SNC – Customer Collaboration

SAP SNC – Summary

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© 2011 SAP AG. All rights reserved. 3

Agenda

SAP SNC – OverviewCustomer Pain pointsCollaboration ChallengesSAP SNC Value PropositionSAP SNC Solution GrowthSAP SNC Customer References

SAP SNC – Supplier Collaboration

SAP SNC – Outsourced Manufacturing

SAP SNC – Quality Collaboration

SAP SNC – Customer Collaboration

SAP SNC – Summary

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© 2011 SAP AG. All rights reserved. 4

Collaboration –Customer Pain points

Customer Pain PointsReduced business visibility in multi-tier supply networksIncreased supply risksDelayed response to shifts in demandPressure to ensure customer satisfactionPressure to ensure return on assetsNeed to minimize inventory and decrease costNeed to consolidate heterogeneous IT landscapesPressure to synchronize data, people and processes internally and with external business partners

How can I address:Business needsMinimize TCOEfficient operation

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Collaboration –Six challenges to Your Success

Investment: Does the solution help me get a quick ROI?

Expertise: Can my business partners and my employees work effectively with the solution?

Networking: Can I synchronize my business with all involved partners?

Visibility: Can I manage my ‘white spots’?

Response time: Can I increase the speed of my business and order cycles?

On-boarding: Can I add new Business Partners easily over time?

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Collaboration –SAP Supply Network Collaboration

HighlightsCollaboration and visualization layer for external partnersEnabler of new business processesEnable of multimode communication (B2B, WEB UI, Up-and Download)

Networking:

Can I synchronize my business with all involved partners?

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Collaboration –SAP Supply Network Collaboration

HighlightsQuick view and Micro BlogFile Transfer and WorklistsException management through Alerts

Expertise:

Can my business partners and employees work effectively with the solution?

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Collaboration –SAP Supply Network Collaboration

HighlightsShort Implementation time for Supplier CollaborationPre-defined processesRapid Deployment Solution (RDS) SAP SNC for Customer Collaboration

Investment:

Does the solution help me get a quick ROI?

BenefitsLow implementation costsLower Total Cost of Ownership (TCO)Quick and immediate business effects to achieve cost reduction, customer service optimization and process automation

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Collaboration –SAP Supply Network Collaboration

HighlightsSupply Network Visibility (multi-tier subcontracting)Suppler Managed Inventory (SMI)Sales Forecast Collaboration (Demand Collaboration)

Visibility:

Can I manage my ‘white spots’?

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Collaboration –SAP Supply Network Collaboration

HighlightsEfficient operation via WorklistsEvent-driven via Alert ManagementAutomation through pre-delivered backend integration

Response time:

Can I increase the speed of my business and order cycles?

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Collaboration –SAP Supply Network Collaboration

HighlightsSupplier Connectivity & AdministrationFile transfer Capabilities (up/download)Multi-mode communication

On-boarding:

Can I add new Business Partners easily over time?

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SAP SNC is Enterprise-Wide Strategic Platform for All Supply Chain Collaboration Needs

SNC

Suppliers

Suppliers

Suppliers

Contract Mfg:ers

Contract Mfg:ers

Customers

My Subsidiary My Division

3PL/DC

SNC can be used for internal collaboration between divisions or lines of business and subsidiaries

SNC can be modeled to allow for visibility and collaboration between supplier’s suppliers and customer’s customers, as well as 3PL warehouses participating in the supply chain

SNC can be used for internal collaboration between divisions or lines of business and subsidiaries

SNC can be modeled to allow for visibility and collaboration between supplier’s suppliers and customer’s customers, as well as 3PL warehouses participating in the supply chain

Contract Manufacturers

My Company

Suppliers

Customers / DCSNC

Customers

Customers

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SAP SNC is Enterprise-Wide Strategic Platform for All Supply Chain Collaboration Needs

Customers

My CompanyCustomer

Collaboration

SNC

Customer Collaboration• VMI• Forecasts• Promotions• Replenishment• ASNs

Customer Collaboration• VMI• Forecasts• Promotions• Replenishment• ASNs

Contract ManufacturersOutsourced

Manufacturing

Outsourced Manufacturing• Sub Con POs• ASNs• Invoices• Shipments• Work Order WIP• Multi-tier Visibility

Outsourced Manufacturing• Sub Con POs• ASNs• Invoices• Shipments• Work Order WIP• Multi-tier Visibility

Suppliers

Quality Collaboration• Quality NotificationsQuality Collaboration• Quality Notifications

Quality Collaboration

Supplier CollaborationSupplier Collaboration

SMIForecastsPurchase Orders SA ReleasesKanbanASNsInvoicesShipments

Supplier Collaboration SMIForecastsPurchase Orders SA ReleasesKanbanASNsInvoicesShipments

SAP SNC is a central supply chain platform for real-time collaboration with internal and external business partners

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SAP SNC –Collaborative Business Process enablement

My Company

PO Process

Release Process

SMI Process

Kanban Process

DR (Forecast) Process

Work Order Process

SNI (Inv Monitoring) Process

Supplier Collaboration Manufacturing Collaboration

DCM (Reorder) Process

CMP (Subcon PO) Process

Min/Max VMI

Demand Collaboration

Customer Collaboration

Responsive Replenishment

SMI = Supplier Managed InventoryCMP = Contract Manufacturing PurchasingDCM = Delivery Control MonitorDR = Dynamic Replenishment

Quality

Collaboration

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SAP SNC –Value Proposition

Improvements in accuracy and velocity of your Supply ChainProvides global inventory, supply and demand visibility reducing the need for large inventory buffers while increasing inventory turnoverEnables higher customer service levels Reduces cost by eliminating need for manual data re-entry allowing for improved data accuracy and consolidation of data through one systemReduces operational costs by allowing for faster order to cash cycle and enabling exception based interactionSupplements structured collaboration with unstructured information Allows for reduction in administrative costs Enables consolidation of multiple systems into a unified frontend for all supply chain partners

Value Proposition:

What are the benefits of this Collaboration solution?

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SAP Supply Network Collaboration Current release

ICH 4.0Supplier Collaboration: • SMI• Release Process• ASN Maintenance• Alert Monitor

ICH 4.1Supplier Collaboration:• Purchase Order• Forecast Visibility• Enhancements to SMI,

Release Process, ASN• BW Reporting – KPI’s

Customer Collaboration:• Responsive

Replenishment

ICH 5.0Supplier Collaboration:• Kanban Replenishment• Delivery Control Monitor -

Reorder Point• Enhancements to SMI, PO

Customer Collaboration:• Responsive Replenishment

Enhancements for SAP AFS• Demand Combination

Outsourced Manufacturing:• Supply, Demand & Inv.

Visibility at Contract Mfg.• Subcontract PO’s

2003 2004 2005 2007 2009 2010

Initial Supplier-Side Capabilities

Addition of Customer Collaboration

Initial Outsourced Manufacturing Capabilities

Enhanced Customer Collaboration & Outsourced Manufacturing

Extensions, Outsourced Mfg & Usability Focus

SNC 5.1Supplier Collaboration:• Invoice and Credit Memo• Enhancements to SMI, PO

Customer Collaboration:• Collaborative Forecasting• Enhancements to

Responsive Replenishment

Outsourced Manufacturing:• Work Order Collaboration• Enhancements to

Outsourced Manufacturing

SNC Standalone

Sevice Enablement

SNC 7.0Supplier Collaboration:• Invoice and Credit Memo• Enhancements to SMI, PO

(FTR, Quickviews)

Customer Collaboration:• Forecast Collaboration• Enhancements to

Responsive Replenishment

Outsourced Manufacturing:• Work Order Collaboration• Enhancements to

Outsourced Manufacturing

SCM 7.0 „Stable Core“

SNC 7.0 EhP1Supplier Collaboration:• Quality Collaboration• Shipment Collaboration• APO integration (Planning

Collaboration)

Customer Collaboration:• Enhancements to Responsive

Replenishment

Outsourced Manufacturing:• Enhancements to Outsourced

Manufacturing(Batch Traceability)

Hosting Enhancements

Outsourced Manufacturing & Integration Focus

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Rapidly Expanding Customer Base750 Customers, 50 Reference Customers

Life Science , A&D, Auto

“We have already seen significant benefits, and we expect more in the future.”

Gary Botine VP Information TechnologySauer Danfoss

“SAP is a key enabler of our corporate strategy. SAP Supply Network Collaboration ensures we are tightly integrated with our manufacturing partners to maintain service, control costs, and uphold lean IT practices.”

Jon Harding CIOConair Corporation

“By the time the analysts start their work day, forecasts and replenishment plans have been updated, based on information about retailer activity that happened the previous day. “

Nicholas DaddettoSenior ManagerColgate- Palmolive Company

IM&C

High Tech

Consumer Products

© SAP AG 2010. All rights reserved. / Page 17

SOLUTION TODAY

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Reduced inventory levels by 20%Reduced number orders placed by 30%

Improved avg. wt. per order by 50%

Live in 4 Months10-15% stock reduction in the chain using supplier managed inventory

50% FTE reduction at GR processing

66% reduction in early shipments100% improvement in errors associated with direct material invoice

discrepancies

Acknowledgement rate increased from 40 – 80 %Inbound decreasing for Stock/JIT : - 30 %

Purchase order processing productivity gains 3–5 timesReduction in nonqualified returns 20%

SAP SNCTangible Benefits Gained by Customers

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Agenda

SAP SNC – Overview

SAP SNC – Supplier CollaborationEssentialsPurchase Order CollaborationRelease ProcessingWeb-based KanbanSupplier Managed InventoryDelivery Control MonitorDynamic Replenishment

SAP SNC – Outsourced Manufacturing

SAP SNC – Quality Collaboration

SAP SNC – Customer Collaboration

SAP SNC – Summary

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SAP SNC – Supplier Collaboration Business Challenge

How do I align a vastly distributed supply chain across multiple partners and geographies to increase responsiveness while effectively managing costs?

Customer Pain PointsLack of visibility beyond four wallsManual partner interaction, expensive too many errors and slow Supplier on/off boardingGlobalization (faster & more complex & multiple partners)Lack of compliance in Supply Network

Heterogeneous IT landscapes

Customer Goals/NeedsEnhanced Visibility through the Supply Network to anticipate supply delays and respond to demand changesImproved collaboration in real-time and automatedIncreased cash-flow through reduced inventory and faster order cycle times while increasing service levels

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SAP Supply Network SolutionSupplier Collaboration Landscape Example

My CompanyWeb BrowserWeb Browser

SAP NetWeaverLow

Vol

ume

–W

eb B

row

ser O

nly

SAP PI

Hig

h Vo

lum

e –

B2B

Inte

grat

ed

Backend SystemBackend System

BackendSystemsUp/Down

Load FilesUp/Down Load Files

Mid

Vol

ume

–Fi

le U

p/D

own

Load

s

SUPP

LIER

S &

CO

NTR

ACT

MFG

’S

SAPSNC

Crossgate Business-Ready Content (1)

SAP Information Interchangeby Crossgate

CommunityPlatform

Item

Location

Party

Business PartnerProfiles

SAP PI Only (2)

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Solution Enhancements Key Benefits

SAP SNCSAP Information Interchange by Crossgate

Integrate SAP SNC with SAP Information Interchange by Crossgate First bundle focus covers– Purchase Order– ASN– Invoice

Provides a simpler, more affordable way to connect with customers and suppliers for business-to-business Reduce supplier on boarding time, IT complexity, and costSuppliers can view data from their customers directly in their Back-End system and respond accordingly with SNC still acting as the central source of data for all suppliers (small, medium, high volume)

SAP Information Interchange has two focuses:• Out of the box and pre-integrated interfaces to SAP applications, focus of first deliverables is SAP ERP. • Partner Profiles – fixed fee B2B Content.

Essentials

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Usability and On-Boarding

• SAP SNC Micro Blog allows users to collaborate on unstructured data

• Short 140-character twitter-like messages can be exchanged between suppliers and customers and between users within an organization

Micro blog•The Quick view is a tactical dashboard that serves as an entry screen for the business partner•It provides an “at-a-glance” view of the users’ work through a prioritized list of work items

Quick Views•SAP SNC allows reduction of administrative workloads through delegation of user administration to external business partners

•Enhanced File Transfer capabilities to support offline supplier collaboration

On-Boarding

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SAP Supply Network Collaboration – Microblog WEB 2.0 enabled solution

Use preferred Workspaces

• Outlook• MS Sharepoint• Jive SBS• Mobile devices

Microblog allows unstructured ‘twitter-like’ collaboration between users and companies

RSS = Really Simple Syndication

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SAP SNC Supplier Collaboration –Raw Material/Component Replenishment

Suppliers My Company

Additional Process Features:Confirmations (Date & Qty Changes by Supplier) on Purchase Orders

ASNs (Ship Notifications) On All Processes (Packaging Capability with Bar Code/Label Printing) & Shipment Collaboration

Invoices (Supplier Creates Invoices via the Web), Includes Regular and ERS Invoices (Self-Billing)

Alerts for Exceptions (Includes e-mail notifications)

BW Reporting Content for Alerts and Supplier Performance based on Alerts

cFolders Integration

APO Integration for SMI and Release Processing

PO Process

Release Process

Kanban Process

SMI Process

DCM (Reorder Point) Process

DR (Forecast) Process

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SAP SNC –Purchase Order Process

Customer Supplier

Receive POPO

PO Confirmation

Legend:

Business Partner

Business Process Step/Action

Business Object

Confirmation Update

Create/Change PO

Create ASNReceive ASN

Create ShipmentReceive Shipment

ASN & Shipment updatePODGoods receipt

Quality CollaborationQuality Collaboration

Receive Invoice Create Invoice

Invoice updatePayment status update

Customer can change or cancel PO’s and PO items, and suppliers can reject PO items

Approval process based on rules such as quantity and date deviations can be done via web UI

ASN can combine many PO items into one communicated to the customer’s ERP in advance of receiving goods

Several ASNs can be grouped to shipments

Quality Collaboration is enabled based upon the Quality Notification

Includes supplier invoice creation based on shipments, or ERS handling of invoices, and payment status updates

Real-time, synchronized, collaboration on PO’s enable more accurate execution between a customer and a supplier

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SAP SNC –WEB UI Example Purchase Order Worklist

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SAP SNC –Scheduling Agreement Release Process

Customer Supplier

Receive ReleaseRelease

Release Confirmation

Legend:

Business Partner

Business Process Step/Action

Business Object

Rel. Confirmation Update

Create Release

Create ASNReceive ASN

Create ShipmentReceive Shipment

ASN & Shipment updatePODGoods receipt

Quality CollaborationQuality Collaboration

Receive Invoice Create Invoice

Invoice updatePayment status update

Customer can update and send new release updates whenever needed

Releases can be of type Forecast or JIT releases

Suppliers can create confirmations via a dedicated screen, and send them back to the customer (*only available with SAP APO on the customer side)

ASN can combine many SA items into one communicated to the customer’s ERP in advance of receiving goods Several ASNs can be grouped to shipments

Quality Collaboration is enabled based upon the Quality Notification

Includes supplier invoice creation based on shipments, or ERS handling of invoices, and payment status updates

Real-time, synchronized, collaboration on Releases enable more accurate execution between a customer and a supplier

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SAP SNC –WEB UI Example Scheduling Agreement Release

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SAP SNC –Web-based Kanban Process

Customer Supplier

Receive empty KanbanPO

Set Kanban in process

Legend:

Business Partner

Business Process Step/Action

Business Object

Set Kanban empty

Set Kanban in transitReceive ASN

Create ShipmentReceive Shipment

ASN & Shipment updatePODGoods receipt

Quality CollaborationQuality Collaboration

Receive Invoice Create Invoice

Invoice updatePayment status update

Customer sets Kanban bins to “empty” status in ERP, triggering a Kanban signal to the supplier

Suppliers view the Kanban needs in a dashboard environment, allowing for easy processing of empty and in-process Kanban ID’s

customer can change or cancel PO’s and PO items, and suppliers can reject PO items

ASNs can include packaging hierarchies and label with bar codes

Several ASNs can be grouped to shipments

Includes supplier invoice creation based on shipments, or ERS handling of invoices, and payment status updates

Real-time, synchronized, collaboration using Kanban enables pull-based execution between a customer and a supplier

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SAP SNC –WEB UI Example Kanban Screens

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SAP SNC –Supplier-Managed Inventory Process

Customer Supplier

Receive Forecast & Stock

Forecast & Inventory

Create plan & send orders

Legend:

Business Partner

Business Process Step/Action

Business Object

Receive PO

Send Forecast & Stock

Create ASNReceive ASN

Create ShipmentReceive Shipment

ASN & Shipment updatePODGoods receipt

Quality CollaborationQuality Collaboration

Receive Invoice Create Invoice

Invoice updatePayment status update

Customer can update and send forecast and inventory updates whenever needed

Suppliers use Min/Max logic to create optimal replenishment plans

Replenishment Orders can be created as indication of intended shipments, and can be sent to backend systems at both supplier and customer

ASN can be created to combine many planned receipts into one message communicated to the customer’s ERP in advance of receiving goods

Several ASNs can be grouped to shipments

Includes supplier invoice creation based on shipments, or ERS handling of invoices, and payment status updates

Supplier Managed Inventory, or customer-hosted VMI, enables more synchronized collaboration. between suppliers and customers

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SAP SNC –WEB UI Example Supplier Managed Inventory

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SAP SNC –Excel Example SMI (File up/download)

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SAP SNC –Delivery Control Monitor

Customer Supplier

Receive inventoryInventory

Monitor reorder point level

Legend:

Business Partner

Business Process Step/Action

Business Object

Send Inventory

Create ASNReceive ASN

Create ShipmentReceive Shipment

ASN & Shipment updatePODGoods receipt

Quality CollaborationQuality Collaboration

Receive Invoice Create Invoice

Invoice updatePayment status update

Customer can send inventory updates whenever needed, and not worry about replenishment anymore

Suppliers use reorder points and min/max logic to create optimal replenishment plans

Also uses color-coding and e-mail alerts to notify buyers of exceptions

ASN creation enabled to ship to customer

Several ASNs can be grouped to shipments

Includes supplier invoice creation based on shipments, or ERS handling of invoices, and payment status updates

Delivery Control Monitor enables a customer to “outsource” the replenishment of components using reorder point logic

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SAP SNC –Delivery Control Monitor Screen

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SAP SNC –Dynamic Replenishment Process

Customer Supplier

Receive forecastOrder Forecast

Receive firm orders

Legend:

Business Partner

Business Process Step/Action

Business Object

Send firm orders

Send forecast

Send forecast confirm.Receive Forecast confirm.

Send order confirmReceive order confirm.

Exception ManagementAlert GenerationException Management

Compare Supply/DemandCompare Supply/Demand

Customer can update and send forecast updates whenever needed

Suppliers can enter responses or commitments to forecasts

Calculation of delta quantities and dates including thresholds and alerts

The DR process is based on net requirements and does not include inventory

Allows for a comparison of customer and supplier planning data in a single-screen environment

Dynamic Replenishment is a supply and demand synchronization process, allowing for comparison between customer and supplier forecasts

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SAP SNC –Web UI – Dynamic Replenishment

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Agenda

SAP SNC – Overview

SAP SNC – Supplier Collaboration

SAP SNC – Outsourced ManufacturingEssentialsContract Manufacturing ProcurementWork Order CollaborationSupply Network Inventory

SAP SNC – Quality Collaboration

SAP SNC – Customer Collaboration

SAP SNC – Summary

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SAP SNC – Manufacturing CollaborationBusiness Challenge

How do I ensure that I optimize costly manufacturing capacity while meeting customer request dates and minimizing inventory levels and obsolescence?

Customer Pain PointsLost visibility to critical informationIncreased communication with multiple external organizationsReduced control of manufacturing process

Customer Goals/NeedsWork in process statusActual costsComponent planning activities and inventory levels at contract manufacturerMultiple useres requiring different views/levels of data accessNeed of quality and yield data

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SAP SNC – Manufacturing Collaboration Contract Manufacturing

My Company

Additional Process Features:Contract Manufacturing Purchasing (CMP) equals Subcontracting PO’s in ERP (PO’s with a BOM)

Changes to the components in BOM possible along with approval procedure

Work Order Process offers the most granular functionality for tracking production progress at CMIncludes BOM and “Phases (routing) collaboration with approvals/reject procedure

Advanced features calculate projected end date and finished goods qty in mid production

WO exists only in SNC. It is initiated via a subcon PO or regular PO from SAP ERP

Supply Network Inventory (SNI) is a time-bucketed supply and demand monitoring capabilityOn-hand stock, supply, demand and a calculated future stock per time bucket with min/max limits for monitoring

Cross-plant, cross business partner views on supply and demand including aggregation capabilities

CMP (Subcon PO) Process

Work Order Process

Supply Network Inventory (SNI) ProcessContract Manufacturers

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SAP SNC –Contract Manufacturing Procurement

Customer

Receive Subcon POSubcon PO

Subcon PO Confirmation

Legend:

Business Partner

Business Process Step/Action

Business Object

Confirmation Update

Create/Change Subcon PO

Create ASNReceive ASN

Create ShipmentReceive Shipment

ASN & Shipment updatePODGoods receipt

Quality CollaborationQuality Collaboration

Receive Invoice Create Invoice

Invoice updatePayment status update

Customer can change or cancel Subcon PO’s and items

Approval process based on rules such as quantity and date deviations can be done via web UI, includes collaboration on components used

Customer’s ERP system gets periodical updates of components consumption at the contract manufacturer’s location

ASN can combine many PO items into one communicated to the customer’s ERP in advance of receiving goods. Several ASNs can be grouped to shipments

Quality Collaboration is based upon the Quality Notification (components + finished goods)

Includes supplier invoice creation based on shipments, or ERS handling of invoices, and payment status updates

Real-time, synchronized, collaboration on subcontracting PO’s enable more accurate execution between a customer and a contract manufacturer

Component stock updateComponent stock update

Cont. MfG

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SAP SNC –Web UI Example Contract Manufacturing Procurement

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SAP SNC –Work Order Process

Customer

Receive WOWork Order

Change/approve WO

Legend:

Business Partner

Business Process Step/Action

Business Object

WO update

Create/Change WO

Create ASNReceive ASN

Create ShipmentReceive Shipment

ASN & Shipment updatePODGoods receipt

Quality CollaborationQuality Collaboration

Receive Invoice Create Invoice

Invoice updatePayment status update

Work Orders exist as a collaborative object and facilitator of manufacturing status data between a customer and a contract manufacturer

Advanced on-screen collaboration on Work Order initiation, changes and updates based on statuses

Collaborate on order BOMs up front, before production starts

Project finished goods end date and quantity using production phase updates

Quality Collaboration is based upon the Quality Notification (components + finished goods)

Includes supplier invoice creation based on shipments, or ERS handling of invoices, and payment status updates

Real-time, synchronized, collaborative Work Orders enable more accurate execution between a customer and a contract manufacturer

Component stock updateComponent stock update

Cont. MfG

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SAP SNC –Web UI Example Work Order (1)

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SAP SNC –Web UI Example Work Order (2)

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SAP SNC –Web UI Example Work Order (3)

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SAP SNC –Supply Network Inventory Process

Customer

Supplier

Send demandDemand

Send supply

Legend:

Business Partner

Business Process Step/Action

Business Object

Send supply

Send demand

Send inventorySend inventory

Compare supply / demandCompare supply / demand

Exception ManagementAlert GenerationException Management

Customers, Suppliers, Contract Manufacturer’s and 3PL’s can all update their individual supply, demand and inventory positions

Configurable visibility concept as to which partner and user has access to another partners data

Proactive monitoring using min/max thresholds on calculated future inventories

Cross Location Visibility (multi-tier)

Allows for aggregation of data across multiple plants belonging to different partners

Supply Network Inventory is a cross-partner supply, demand and inventory monitoring and visibility process

3 PLCont. MfG

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SAP SNC –WEB UI Example Supply Network Inventory

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Agenda

SAP SNC – Overview

SAP SNC – Supplier Collaboration

SAP SNC – Outsourced Manufacturing

SAP SNC – Quality CollaborationEssentialsQuality Collaboration uses cases

SAP SNC – Customer Collaboration

SAP SNC – Summary

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SAP SNC Quality Collaboration –Business Challenge

How do I ensure that the viability of my key suppliers will not affect my ability to serve my customers?

Customer Pain PointsDelayed information about raw material or finished good defect or non-compliance with quality standardsDisruptive quality processInefficient quality notification process

Customer Goals/NeedsIncreased Customer ServiceQuick response timeAutomated Quality CollaborationAchieve improved overall quality metrics

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SAP SNC Quality Collaboration

Suppliers

My Company

Quality Notification Process

Contract Manufacturers

Additional Process Features:Collaborate on quality problems with products or subcontracting components during the manufacturing process or after delivery with Suppliers and Contract Manufacturer.Specific pre-defined Alerts availableQuick view building blocks supportedEfficient worklist processingcFolders integration supported

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SAP SNC Quality Collaboration –Use Case 1

Purchase Order

Customer (ERP-System)Supplier (SNC- System)

Provisioning of subcontractingcomponents

Goods Receipt inspection for components

Confirm PO

Defect

Creation of a qualitynotification

Processing of the quality notification

Provisioning of Additional

components

Analytics and internalCAPA Management

Production acc. to PO

Confirmation of the quality notification

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SAP SNC Quality Collaboration –Use Case 2

Purchase Order

Customer (ERP-System)Supplier (SNC- System)

Provisioning of subcontractingcomponents

Goods Receipt inspection for components

Confirm PO

Goods Receipt (GR) and Inspection

Analytics and internalCAPA Management

Production, creation of an ASN and Delivery

Creation of a qualitynotification

Processing of the quality notification

Shipment of additional products

GR Inspection and confirmation

of the quality notification

Defect

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SAP SNC –WEB UI Example – Quality Collaboration

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Agenda

SAP SNC – Overview

SAP SNC – Supplier Collaboration

SAP SNC – Outsourced Manufacturing

SAP SNC – Quality Collaboration

SAP SNC – Customer CollaborationEssentialsDemand Forecast CollaborationResponsive ReplenishmentMin / Max ReplenishmentRapid Deployment Solution

SAP SNC – Summary

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SAP SNC – Customer Collaboration Business Challenge

How do I respond faster to rapidly changing consumer demand and economic uncertainty?

Customer Pain PointsForecasting and short term demand fluctuationsPromotion Visibility and ResponseTruck Load and Oreder Building EfficiencyData Mapping and Harmonization

Customer Goals/NeedsIncreased sales and lower lost sales through prevention of stock-outs, especially during promotions Improved responsiveness to short-term fluctuations to customer demand esp. during promotionsIncreased cash-flow through reduced inventory and faster order cycle times while increasing service levelsImproved asset utilization through higher truck capacity utilization and increased user productivity

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SAP SNC – Customer Collaboration Finished Goods Level

My Company

Responsive Replenishment . . .Is a real-time, demand-driven, replenishment scenario between supplier and customer including up and

down shifts of orders and shipments in the short term (“next generation VMI”)Manages promotional items separately thru-out end-to-end replenishment process and optimizes truck loads

Min/Max VMI. . .Allows for traditional VMI replenishment scenarios using maximum and minimum stock limits as driverCan be used without promotional and truck load building functionality

Demand Forecast Collaboration. . .Offers a time bucketed, on-screen, collaboration and workflow driven capability to reach a consensus

forecast between customers and suppliers

Demand Forecast Collaboration

Min / Max VMI

Responsive Replenishment Customers

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SAP SNC – Customer Collaboration Demand Forecast Collaboration

Demand Forecast Collaboration allows comparison and consensus between consumption data and

customer transmitted forecast

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My Company

Customers

Sales (Baseline / Promotion)

Forecast (Baseline / Promotion)

Revised Forecast

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SAP SNC – Customer CollaborationDemand Forecast Collaboration Process

CustomerVendor

SAP SCM SNCCollaboration

ERP (e.g. SAP ECC)

Sales

Forecast

Forecasting

Short-term Forecasting

ConsensusForecasting

Replenishment Planning

Revised Forecast

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SAP SNC – Customer CollaborationWEB-UI Example – Demand Forecast Collaboration

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SAP SNC – Customer Collaboration Responsive Replenishment

Responsive Replenishment represents the next generation in Demand driven Replenishment

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My Company

Customers

Inventory

Promotion Plans

Order Forecast

Sales

Forecast

Number Ranges

Baseline Orders

Promotion Orders

Advanced Shipping Notifications

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SAP SNC – Customer CollaborationResponsive Replenishment Process

ERP (e.g. SAP ECC)SAP ERP SAP SCM SNC

CustomerVendor

Inventory, Sales/ Forecast, Promotions

Data Import Controlling

Forecasting & Promotion Planning

Replenishment Planning

Transport Load Building

Order Generation

Shipping Notification Purchase Order

Inbound Delivery

Goods Receipt

Goods Issue

Outbound Delivery

Sales Order

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SAP SNC – Customer CollaborationResponsive Replenishment Process

ERP (e.g. SAP ECC)SAP ERP SAP SCM SNC

CustomerVendor

Inventory, Sales/ Forecast, Promotions

Data Import Controlling

Forecasting & Promotion Planning

Replenishment Planning

Transport Load Building

Order Generation

Shipping Notification Purchase Order

Inbound Delivery

Goods Receipt

Goods Issue

Outbound Delivery

Sales Order

APO

Deployment

Allocation

gATP Check

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SAP SNC – Customer CollaborationWEB UI Example – Responsive Replenishment

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SAP SNC – Customer Collaboration Min / Max Replenishment

Min-Max replenishment is a simple stock level based replenishment process

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My Company

Customers

Inventory

Order Forecast

Sales

Forecast

Number Ranges

Baseline Orders

Advanced Shipping Notifications

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SAP SNC – Customer CollaborationMin/Max Replenishment Process

ERP (e.g. SAP ECC)SAP ERP SAP SCM SNC

CustomerVendor

Inventory, Sales, Forecast

Data Import Controller

Forecasting

Min/Max Planning

Purchase Order

Inbound Delivery

Goods Receipt

Goods Issue

Sales Order

Shipment Notification

Order Generation

Outbound Delivery

POD

ASN

In-Transit

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SAP SNC – Customer CollaborationWEB UI Example – Min/Max Replenishment

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SAP SNC rapid-deployment solution for Customer Collaboration (1)

.

SAP BRINGS TOGETHER SOFTWARE AND SERVICES IN A NEW OFFERING THATGIVES YOU ESSENTIAL SNC FUNCTIONALITY QUICKLY AND AFFORDABLY

Preconfigured software to eliminate the guesswork

Rapid deliver in as little as 14 weeks, using SAP consulting

An affordable, flexibly priced solution

Limited scope to jump start

A clear path to your full Supply Network Collaboration vision

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SAP SNC rapid-deployment solution for Customer Collaboration (2)

Business RequirementBusiness Requirement SolutionSolution

What is my pain?Forecasting and VisibilityData Cleansing and HarmonizationTruck Load and Order Building EfficiencyPromotion Visibility and Response

What are my needs?Streamline replenishment process Reduce finished goods inventory Increase sales

What will excite me?Increased sales and lower lost sales through prevention of stock-outs, especially during promotions Improved responsiveness to short-term fluctuations to customer demand especially during promotionsIncreased cash-flow through reduced inventory and faster order cycle times while increasing service levels Improved asset utilization through higher truck capacity utilization and increased user productivity

Business KPI’sIncreased customer satisfaction Improved replenishment rates Reduced inventory levels Improved asset utilization

Solution descriptionThis SAP Rapid Deployment Solution provides Customer Collaboration functionality easy and fast to implement. The planned scope comprises the following:

Initial 10 ship to customer locationsMaster data cockpit accelerator for creation/maintenance of master data and profilesAccelerator (Altova tool) for inbound customer data to PI mapping Standard mapping for the inbound EDI data and outbound interface to backend ERP systemAccelerator for loading sales history Data validation and alerts generation Forecast collaborationResponsive replenishment & Promotion planning functionalityTransport load building functionality based on basic parameter like weight & volume Order generationASN generation and in-transit calculation Min/Max planning functionality

Business ProcessesDemand Forecast CollaborationResponsive ReplenishmentMin/Max Replenishment

Technical ComponentsSAP ERP 6.0, SAP SCM 7.0, PI 7.0

70

Available since Q1/2011

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Agenda

SAP SNC – Overview

SAP SNC – Supplier Collaboration

SAP SNC – Outsourced Manufacturing

SAP SNC – Quality Collaboration

SAP SNC – Customer Collaboration

SAP SNC – SummaryWrap upKey points to take home

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SAP SNC –Summary

SMI & VMIForecastingOrder sharing confirmation (PO, Release, Kanban)Shipping InvoicingQuality reportingWork order trackingMulti-tier supply and demand visibility

WEB UIUP/Download (Excel)Backend IntegrationQuick Views Micro blogAlert ManagementEfficient WorklistsNotes ManagementSupplier Self Service for User Administration

Usability & On-BoardingCollaboration Flows

SAP SNC is a central supply chain platform for real-time collaboration with internal and external business partners

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SAP SNC –Key Points

7 Key Points to take home?

SAP Supply Network Collaboration provides you with a 360° view of your supply network, including your customers, suppliers, and outsourced manufacturing partners

SAP Supply Network Collaboration drives supply chain efficiencies and transparency by optimizing information and data flows between your supply chain partners

SAP Supply Network Collaboration enables all your business partners, independent of their IT sophistications, size, or volume of data exchange

Collaboration capabilities in SAP Supply Network Collaboration are “plug-n-play” extensions of business processes managed in SAP ERP today

Rapid Deployment Solutions for SAP Supply Network Collaboration will allow you to quickly deploy SAP SNC with a fixed scope and fixed price

Benefits derived from SAP Supply Network Collaboration can be quantified as reduction in inventory, increased response times, operating cost reduction, and reduced lead time leading to increased customer satisfaction!

There is an active SAP Supply Network Community out there! Reach out, get information, engage, and exchange.

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Thank You!Contact information:

Kirsten LoegeringSolution Manager - Supply Chain Planning & Collaboration

Email: [email protected]: 650.391.4452

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Appendix

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SAP SNC: Work Order Screens

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SAP SNC:Quality Collaboration Screens