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SN-Sharing Lab SN-Reach Metrics Update Leslie Leonetti 408.335.0284 x813 [email protected] Chuck Fish 303.618.8738 [email protected] September 13, 2010

SN-Reach Social Metrics/Case Study Update

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An independent study by WebMetricsGuru.com showed that SN-Reach can improve marketing and promotions considerably via a fully measured, social media-integrated viral spread.

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Page 1: SN-Reach Social Metrics/Case Study Update

SN-Sharing Lab

SN-Reach Metrics Update

Leslie Leonetti

408.335.0284 x813

[email protected]

Chuck Fish

303.618.8738

[email protected]

September 13, 2010

Page 2: SN-Reach Social Metrics/Case Study Update

SN-Sharing Lab

Sends to

5 friends

1

Your Home Page

SN-Reach Multiplier Page

Sharing: Terminology

Starter

Branded Share Button

Responders

Starter

= generates a Responder

Page 3: SN-Reach Social Metrics/Case Study Update

SN-Sharing Lab

Multiply per button (button clicks)

Starters Responders V-Lift

website 51 14 27%

email 20 1 5%

twitter 14 — —

Total 85 15 18%

Reach (= total audience button clicks ) 100

Viral Lift (= # Responders / # Starters) 18%

Engagement Lift 21%

Sharing

Performance

Time period: 8/12/10 thru 9/12/10

>> NOTES: This shows the sharing performance, in a specific time

period.

The total audience is made up of:

a) “Starters” who the client touched via branded share buttons (see list)

-and-

b) “Responders” who acted on an invite

from a friend.

Reach = # Starters + # Responders

Viral Lift = how many new viewers were

generated as a result of invites sent to them. It is expressed as a growth %.

In this example: 85 Starters arrived from

share buttons, and 15 Responders

arrived from invites —(Total = 100) 15 / 85 = 18% growth

Engagement Lift=

# Responder Clicks / # Starter Clicks

Page 4: SN-Reach Social Metrics/Case Study Update

SN-Sharing Lab

Demographics

Time period: 8/12/10 thru 9/12/10

Total Audience, by Start Point

button clicks LP clicks

website 65 25 email 21 1

twitter 14 8

Total 100 34

button

clicks LP clicks

Australia 3 3 Belgium 2 2

Canada 7 4

Great Britain 1 —

Germany 2 1 California 3 1

Colorado 9 5

New York 20 1

Oregon 1 1

Rhode Island 2 —Subtotal 50 18 ----------------------------------------------------------------------------------------------------------

NA 50 16

Total 100 34

button

clicks LP clicks

Male

31 – 40 3 3 NA 40 13

Subtotal – Male 43 16

Female

31 – 40 — —

NA 23 1 Subtotal – Female 23 1

NA 34 17

Total 100 34

White Paper

20 starter clicks

3 responder clicks

15% engagement lift

Work with me

8/2, 25%

Page 5: SN-Reach Social Metrics/Case Study Update

SN-Sharing Lab

Lift graphs

Viral lift – viewer growth resulting from peer to peer promotion

= responder views/starter views

Engagement lift – growth in users taking actionresulting from peer-to-peer promotion

= responder clicks/starter clicks

5

10

15

20

25

30

35

40

45

50

8/15 8/22 8/29 9/5

bu

tto

n c

lic

ks

5%

10%

15%

20%

vir

al

lift

starters responders viral lift*

5

10

15

20

25

8/15 8/22 8/29 9/5

LP

clicks

5%

10%

15%

20%

25%

en

gag

em

en

t lift

starters responders engagement lift*

*lift %’s are cumulative – weeks ending 8/15 through 9/5; No activity week ending 9/12.