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Q1. What are the various phases of project management life cycle? Explain
A:
The various phases in project management life cycle are:
Analysis and Evaluation Phase:
It starts with receiving a request to analyse the problem from the customer.
The project manager conducts the analysis of the problem and submits a detailed
report to the top management. The report should consist of what the problem is,
ways of solving the problem, the objectives to be achieved, and the success rate of
achieving the goal.
Marketing Phase:
A project proposal is prepared by a group of people including the project
manager. This proposal has to contain the strategies adopted to market the product
to the customers.
Design Phase:
Based on the inputs received in the form of project feasibility study,
preliminary project evaluation, project proposal and customer interviews, following
outputs are produced:
System design specification
Program functional specification Program design specification
Project plan
Inspecting, Testing and Delivery Phase:
During this phase, the project team works under the guidance of the project
manager. The project manager has to ensure that the team working under him
implements the project designs accurately. The project has to be tracked or
monitored through its cost, manpower and schedule. The tasks involved in these
phases are: Managing the customer
Marketing the future work
Performing quality control work
Post Completion Analysis Phase:
After delivery or completion of the project, the staff performance has to be
evaluated. The tasks involved in this phase are:
Documenting the lessons learnt from the project
Analysing project feedback Preparing project execution report
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Analysing the problems encountered during the project
Q2. Write brief note on project planning and scoping.
A:
The purpose of project planning and scoping is to first identify the areas of the
project work and the forces affecting the project and then to define the boundaries of
the project. In addition, the scoping has to be explicitly stated on the line of the
project objectives. It also has to implicitly provide directions to the project. The
planning and scoping should be such that the project manager is able to assess
every stage of the project and also enabling the assessment of the quality of the
deliverable of the project at every stage.
First, let us list the steps involved in project scoping. These steps include:
Identifying the various parametric forces relevant to the project and its stages
Enabling the team members to work on tools to keep track of the stages and
thereby proceed in the planned manner
Avoiding areas of problems which may affect the progress of the project
Eliminating the factors responsible for inducing the problems
Analysing the financial implications and cost factor at various stages of the
project
Understanding and developing the various designs required at various stages
of the project
Identifying the key areas to be included in the scope through various
meetings, discussion, and interviews with the clients
Providing a base and track to enable alignment of project with the
organisation and its business objectives
Finding out the dimensions applicable to the project and also the ones not
applicable to the project Listing out all the limitations, boundary values and constraints in the project
Understanding the assumptions made in defining the scope
After completing the project scoping, you can start your project plan. Project planning
involves three processes as shown as under:
The identification process:
The main steps in the identification process of any project are: Identifying initial requirements
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Validating them against the project objective
Identifying the criteria such as quality objectives and quantitative requirements
for assessing the success of both the final product and the process used to
create it
Identifying the framework of the solution
Preparing a template of the frame work of solution to illustrate the project
feasibility
Preparing relevant charts to demonstrate the techniques of executing the
project and its different stages
Preparing a proper project schema of achieving the defined business
requirements for the project
Identifying training requirement
Making a list of the training program necessary for the personnel working on
the project
Identifying the training needs of the individuals working in various functions
responsible in the project
Preparing a training plan and a training calendar
Assessing the capabilities and skills of all those identified as part of the
project organisation
The review Process:
The main steps in the review process of any project are:
Establishing a training plan to acquaint the project team members with the
methodologies, technologies and business areas under study
Updating the project schedule to accommodate scheduled training activities
Identifying the needs for review and reviewing the project scope
Reviewing a project with respect to its stages and progress by preparing a
plan for the review, fixing an agenda to review the project progress and
keeping the reports ready for discussion about stage performance
Reviewing the project scope, the objective statement, the non conformancesin the project stages and identifying the need to use the project plan
Preparing a proper project plan indicating all the requirements from start to
finish of the project and also at every stage of the project
Preparing a checklist of items to be monitored and controlled during the
course of execution of the project
The analysis process:
The main steps in the analysis process of any project are:
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Comparing the actual details with that in the plan with reference to project
stages.
Measuring various components of the project and its stages frequently to
control the project from deviating and also monitor the performance.
Deciding how the task, the effort and the defects are to be tracked, what toolsto be used, what reporting structure and frequency will be followed at various
stages.
Identifying the preventive and corrective steps to be taken in case of any
variance
Performing root cause analysis for all problems encountered.
If all the above steps are performed, scoping and planning become effective
and the ideal outcome are achieved.
Q3. What is Return on Investment (ROI)? Explain its importance
A:
Return on Investment (ROI) is the calculated benefit that an organisation is
projected to receive in return for investing money, time and resources in a project.
Within the context of the review process, the investment would be in an information
system development or enhancement project.
ROI information is used to assess the status of the business viability of the
project at key checkpoints throughout the projects life-cycle. ROI may include the
benefits associated with improved mission performance, reduced cost, increased
quality, speed, or flexibility, and increased customer and employee satisfaction.
ROI should reflect such risk factors as the projects technical complexity, the
agencys management capacity, the likelihood of cost overruns, and the
consequences of under or non-performance. Where appropriate, ROI should reflectactual returns observed through pilot projects and prototypes.
ROI should be quantified in terms of money and should include a calculation
of the break-even point (BEP), which is the time (point in time) when the investment
begins to generate a positive return. ROI should be re-calculated at every major
checkpoint of a project to see if the BEP is still on schedule, based on project
spending and accomplishments to date.
If the project is behind schedule or over budget, the BEP may move out in
time; if the project is ahead of schedule or under budget the BEP may occur earlier.
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In either case, the information is important for decision-making based on the value of
the investment throughout the project life-cycle.
Any project that has developed a business case is expected to refresh the
ROI at each key project decision point (that is, stage exit) or at least yearly.
Q4. Discuss the role of effective data management in the success of project
management.
A:
Data management consists of conducting activities which facilitate acquiring
data, processing it and distributing it. Acquisition of data is the primary function.
To be useful, data should have three important characteristics timeliness,
sufficiency and relevancy (as shown in figure 9.3). Management of acquisition lies in
ensuring that these are satisfied before they are stored for processing and decisions
taken on the analysis.
There should be data about customers, suppliers, market conditions, new
technology, opportunities, human resources, economic activities, government
regulations, political upheavals, all of which affect the way you function. Most of the
data go on changing because the aforesaid sources have uncertainty inherent inthem. So updating data is a very important aspect of their management. Storing what
is relevant in a form that is available to concerned persons is also important. When a
project is underway dataflow from all members of the team will be flowing with the
progress of activities. The data may be about some shortfalls for which the member
is seeking instructions. A project manager will have to analyse them, discover further
data from other sources and see how he can use them and take decisions. Many
times he will have to inform and seek sanction from top management.
The management will have to study the impact on the overall organisational
goals and strategies and convey their decisions to the manager for implementation.
For example, Bill of Materials is a very important document in Project Management.
It contains details about all materials that go into the project at various stages and
has to be continuously updated as all members of the project depend upon it for
providing materials for their apportioned areas of execution. Since information is
shared by all members, there is an opportunity for utilising some of them when
others do not need them. To ascertain availability at some future point of time,
information about orders placed, backlogs, lead times are important for all the
members. A proper MIS will take care of all these aspects. ERP packages too help in
integrating data from all sources and present them to individual members in the way
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they require. When all these are done efficiently the project will have no hold ups an
assure success.
Q5. What is Project risk management? Explain its significance.
A: Project risk management is all about the systematic process of identifying, analysing,
prioritising and responding to risk by applying risk management principles and controlling the
probability and /or impact of unfortunate events at the project level. It attempts to maximise the
probability and consequences of positive events and to minimise the probability and
consequences of adverse events. The goal is to prevent or reduce risk in a cost-effective manner
without compromising quality or harming the mission or timeline.
The benefits of proper risk management in projects are huge. Organisations can generate a lot
of profit if they deal with uncertain project events in a proactive manner. The result will be that they
minimise the impact of project threats and seize the opportunities that exists.
Proper risk management enables you to deliver the project on time, on budget and with the
quality results ones project sponsor/client demands. In addition to this, other project
team members can be also happy and motivated enough to perform better and better. All this
would essentially boil down to increase in the productivity of team members and in the efficiency
and effectiveness of the resources. In this unit you will learn more about project risk management
Q6. Write brief note on project management application software.
A:
The Microsoft Project family of products offers tools to work on a project from
management point of view. Microsoft Project is designed for people who manage
projects independently and dont require the capability to manage resources from a
central repository. Microsoft has a team project management solution that enables
project managers and their teams to collaborate on projects.
After creating a fairly complete final project plan it is a good idea to create a
baseline version to compare the original project plan with actual events and
achievements.
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The following is the typical process followed for project management through
this software as shown as under:
Reviewing the Baseline:
The Baseline created can be used to compare the original project plan with
actual events and achievements. This will display the days required for each task
and project phase. For actual operating instructions please refer the Microsoft
Project User Handbook.
Tracking Progress:
After creating a baseline, if the project has begun, it is necessary to enter
actual dates for the tasks that are being completed and the resource utilisation used
to complete them.
Again review different views and the cost and summary tables before
proceeding to the next section. Return to the Entry view of the Gantt chart before
proceeding.
Balancing Workloads:
ReviewBaseline
TrackingProgress
BalancingWorkload
MonitoringVariances
CreatingReports
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At times people and equipment may be assigned more work than they can
complete in normal working hours. This is called over allocation. Project can test for
this condition and reschedule (or level) their workload to accommodate completing
tasks during a normal day.
Monitoring Variances:
After a baseline has been established and the project has begun, it is
desirable to determine if tasks are being accomplished on time and /or if cost over
runs are occurring. We also need to keep monitoring the performance to detect early
deviations.
Creating Reports:
Project has many different built-in reports and has the capability building
custom reports and exporting data to other MS Office applications for integration into
other reporting venues. These are often intelligent reports.