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Prepared For
TABLE OF CONTENTS
Table of Contents
SAFETY MATTERS..............................................................3
INTRODUCTION TO SMI..................................................4
QUALIFICATION STATEMENT.........................................9, 10
ORGANIZATION CHART...................................................12
MANUFACTURE CAPABILITIES......................................13
WARRANTY STATEMENT..................................................14
RECENT PROJECTS...........................................................15
EQUAL EMPLOYMENT OPPORTUNITY.......................16
CERTIFICATES OF INSURANCE.....................................20
PROJECT MANAGEMENT PLAN....................................23
SUBCONTRACTORS & PARTNERS.................................24
EXECUTIVE SUMMARY......................................................26
RATES......................................................................................11
SAFETY MATTERS
Safety First
DATE: January 5, 2015
To: SMI Employees
RE: SMI Safety Policy
SMI Sign Systems is proud to reaffirm commitment to safety in 2015. As the President, I
have charged Tom Stacey and Dave Ehrenreich with the responsibility of executing our safety
policy on behalf of the company.
It will be executed without exception, and all employees - regardless of title or position in the
company - will be held accountable for their performance.
Please contact me with any concerns or questions at (301) 468-1132, or via email at
Sincerely,
Max Aronow, President
3
SMI Sign Systems Manufacturing Team
Introduction to SMI
SMI Sign Systems, Inc. was originally founded in 1989. The company experienced
tremendous growth due to consistent quality and creative designs, combined with cost-
effective value engineering. Since its inception, SMI has emerged as a premier sign solutions
provider in the Mid-Atlantic region and has established an unparalleled precedent in both
name recognition and reputation.
Our dedicated staff continues to strive towards excellence in the sign industry. We have not
forgotten the foundation on which the company's success is based: customer service,
quality, on-time delivery, and value engineering. Our passion for sign manufacturing attracts
the brightest and most creative staff, eager to serve and provide solutions for your signage
needs.
In 2006, SMI acquired long-established exterior sign company, CFS Signs, and extended its
array of sign products to provide fabrication, installation and service for exterior signs, both
illuminated and non-illuminated.
Headquartered in Frederick, Maryland, SMI provides manufacturing and sign program
management services nationally and internationally. SMI has a variety of equipment and
personnel to serve the needs of our clients. With an emphasis on ADA compliant interior
signs and illuminated/non-illuminated exterior signs, SMI also provides directional and way-
signage, lobby directories, reception signage, and digital printing along with a variety
of traditional signs, banners, traffic control, and parking sign solutions.
SMI's success could not have been achieved without the trust and loyalty of our many high
procorporate accounts. We hope to have the opportunity to serve your organization's
needs, both now and in the future.
Introduction to SMI
4
SMI Sign Systems Manufacturing Expantion
Introduction to SMI
Introduction to SMI
5
SMI Sign Systems, Inc. recently purchased of a 30,000 square foot manufacturing facility
on 10 acres of property at 4990 Winchester Blvd. in Frederick, MD. The building, which
was constructed in 1991, offers highly functional manufacturing space and is located
one mile from the company headquarters. This additional facility provides SMI with over
45,000 sqft of manufacturing space.
With zoning approval for two additional 24,000 square foot buildings, SMI intends to invest
in upgrades to the property to help foster the rapid growth of the company. SMI will
continue to operate interior sign manufacturing and digital printing out of its 15,000 square
foot facility at 3903 Cornell Place in Frederick, MD. Manufacturing of exterior signs will be
transferred to the new Winchester facility.
Max Aronow, SMI’s Owner/President remarked, “Expanding our facilities expands the
capabilities of our skilled staff and facilitates greater focus to our primary disciplines.”
Aronow is also the President of the Maryland Sign Association and Vice President of the
United States Sign Council.
SMI Executive Team
With more than two decades of operational and management experience in the sign industry,
Max Aronow has developed a sharp eye for how to expand his company's footprint in
architectural signage as a full-service design-build sign company. As an entrepreneur who
built his business based on quality, on-time delivery and the highest level of customer service,
he continues to embrace evolution and growth to move his company forward.
Max's clients range from pharmaceutical giants like AstraZeneca/Medimmune to regional
developers and local small businesses. Under his dedication and leadership, he has steadily
guided the growth of SMI and currently employs a staff of 38 with $4.6 million in annual sales.
Max honorably served in the United States Marine Corp and was assigned to the Presidential
Helicopter Squadron during the Reagan Administration. He currently sits on the Executive
Board of the United States Sign Council and is the President of the Maryland Sign
Association.
A 31 year sign industry veteran, Tom has held various sales, project management, account
management and executive management positions throughout his career, and is currently
Vice- President, General Manager of SMI Sign Systems, Inc., joining the company in
September, 2011.
He has extensive leadership experience related to many notable rebranding programs during
his career, such as: TD Bank's acquisition of Commerce Bank in the Mid-Atlantic region, as
well as the rebranding of TD Bank north to the new TD Bank brand in the New England region;
the Capital One acquisition of Chevy Chase Bank, as well as the Wells Fargo Bank acquisition
of Wachovia Bank in the Washington, DC metropolitan region; and the AutoZone acquisition
of Chief Auto Parts stores throughout California and Arizona. Tom has a lengthy business
relationship with Image Resource Group, participating in a number of rebrand programs,
such as TD Bank, Macy's rebrand of the Hecht's department stores, the Public Storage
rebrand, and current Sunbelt Rentals projects.
Additionally, Tom was the sign consultant to Charles Schwab, Inc., during their aggressive
branch expansion years and has managed the signage planning and implementation for a
number of other national and regional accounts, including numerous bank clients. He was
National Sign Manager for Fortune 500 retailer AutoZone, Inc. from 1993 to 1996. During his
time with AutoZone, new store growth rate averaged over 300 stores per year. Tom has
handled in excess of 100 municipal sign variance cases throughout the USA, with a greater
than 90% success rate. He was a member of the Board of Directors for the Business Identity
Council of America (BICA) from 1994 to 1995.
MAX ARONOW, president
TOM STACEY, vice-president, general manager
6
SMI Executive Team
Warren has been in the signage industry for 16 years, starting in the digital signage segment
and ultimately moving to the more traditional side of the industry. He has held various roles,
from National Sales Manager to Vice President of Sales and Client Services and is currently
the Business Development Director for SMI Sign Systems, Inc.
Aside from Warren's expertise in sales and business development, his principal strength is in
the oversight, management and implementation of major account signage systems. He
managed the implementation and rollout of campus-wide interactive and non-interactive
digital signage systems for the Georgia Tech University technology campus in Atlanta, GA
and was responsible for developing consensus of system design and functionality from
multiple stakeholders within all departments. Additionally, Warren led the project
development and implementation for complete facility-wide roll out of digital signage systems
for Walter Washington Convention Center, Washington, DC, and was responsible for
permitting, interface with electrical contractors, DC Government team and multiple
equipment vendors.
He also successfully managed the development and implementation of a cohesive system
and roll out plan for campus-wide digital signage and waysystem between multiple
health care institutions for the Texas Medical Center in Houston TX. He was accountable to
stakeholder teams from individual institutions, each seeking a unique system.
David has over 25 years of hands-on experience in the signage industry ranging from local to
national branding. He started as a production associate and has performed every role in the
industry since from sales to project management to installation and is now the Director of
Operations at SMI after joining the in 2011.
He ran his own sign company for 8 years where he directly handled sales, design, project
management, production, installation, and training of all personnel. He has extensive
experience in design build projects and has managed many large DC School Renovation
Projects as well as assisted in the TD Bank Conversion with Tom Stacey. He utilizes his vast
experience on a daily basis running the production and installation department as well
as assisting in estimating and design to ensure SMI produces to their high quality standard.
WARREN ROSEN, business development director
DAVE EHRENREICH, director of operations
7
SMI Executive Team
Renee has successfully managed signage projects for multi-location national retail clients for
over 15 years, including CVS, Wells Fargo Bank, Citibank, Bank of America, Sprint, Ace
Hardware, True Value Hardware and Kaplan College. One sign and notable project is
her management of the Citizens Bank exterior rebranding initiative, which included 78
locations in the Pittsburgh, PA region and 120 locations in Philadelphia, PA and surrounding
areas. Renee was responsible for obtaining permits and property owner approval,
coordinating sign installations to meet scheduled timeline and worked with the Citizens Bank
Real Estate department to coordinate electrical service for new products and fascia repairs.
Renee utilizes her outstanding ability to make decisions based on logic, experience and
knowledge of expectations, to successfully supervise project management staff, coordinate
multiple projects simultaneously, while successfully delivering on-time and on-budget
project outcomes.
Tricia Aronow, Director of Project Management
Kristina Esterheld, Project Management
Eric Tapp, Field Project Manager
Mike Buchner, Director of Design
Dechiele Huntsberry, Office Manager
James Winkler, Production Manager
RENEE RANDAZZO, sr. project manager
ADDITIONAL KEY PROJECT PERSONNEL
8
STEVEN E. APPLEGATE, account executiveSteve began his work in the sign industry in 2007 with custom neon fabrication and sign
service. He moved from New Jersey in 2011 to start his own company in Mt. Airy,
Maryland. With years of extensive experience in manufacturing and installation of
signage, he now handles all aspects of Sales and Account Management for SMI Sign
System, Inc.
Qualification Statement
- Design and Creative Services
- ADA Compliance Assessments
- Code Investigation and Permit Acquisition
- Fabrication/Manufacturing of Interior and Exterior Signs and Graphics, Illuminated and
Non-Illuminated
- Signage Repair and Maintenance
- Surverys and Installation
President, Max Aronow
V.P., General Manager, Tom Stacey
Director of Operations, Dave Ehrenreich
Director of Business Development, Warren Rosen
Director of Project Management, Tricia Aronow
Director of Design, Mike Buchner
3 Designers
3 Project Managers
14 Production Associates
10 Installation Technicians
2 Administrative Associates
Installation Vehicles: 76’ Crane Truck, 52’ Crane/Bucket Combination Truck, 55’ Bucket, 2
Pick-Ups, 4 Cargo Vans, 16’ Trailer
Business Classification: Veteran Owned Small Business
Dunn & Bradstreet Rating: 785116286
OSHA Incident Rate: 0.00
Contract Completion Record: 100%
Subcontractor Completion Record: 100%
2010 Sales: $2.9 Million
2011 Sales: $3.1 Million
2012 Sales: $3.2 Million
2013 Sales: $4.0 Million
2014 Sales: $4.6 Million
Projected 2015 Sales: $5.3 Million
Federal Tax ID #: 52-1648547
SERVICES OFFERED:
YEARS IN BUSINESS: 26
CORPORATE STRUCTURE:
9
Qualification Statement
Maryland: Sign Manufacturing #10707388
Virginia: Sign Manufacturing #2705143709
West Virginia: Sign Manufacturing #Wv050795
Washington DC: Sign Manufacturing #410514000135
Jacquelyn Watson: Buch Construction (571) 271-1372
Kurt Anders: Coakley Williams (240) 200-1007
Christopher Winters: HITT Construction (202) 623-7335
Nicholas Coleric: StructureTone (571) 733-6702
Single Limit: $300,000.00
Aggregate: $1,500,000.00
Insurance Coverage: Commercial General Liability
Each Occurance: $1,000,000.00
General Aggregate: $2,000,000.00
Products-Comp/OP AGG: $2,000,000.00
Umbrella Liability:
Each Occurrence: $9,000,000.00
Aggregate: $9,000,000.00
SMI has an established Safety Policy. 2014 EMR Rating: 0.96%
SMI is a growing, healthy corporation and has never petitioned for bankruptcy,
failed in a business endeavor, defaulted of been terminated from a contract, never been
debarred or precluded from bidding public work, nor had a claim against our Company
in a court of law for defective, improper of non-conforming work or failed to comply with
warranty obligations.
LICENSES:
CLIENT REFERENCES:
TRADE REFERENCES: available upon request
BOND CAPACITY: aegis security insurance company, rated A by am best
SAFETY:
MISCELLANEOUS:
10
Rates
INSTALLATION & SERVICE RATES
NOTES:
11
1 MAN - PICKUP/VAN
2 MEN – PICKUP/VAN
1 MAN – BUCKET TRUCK
2 MEN – BUCKET TRUCK
2 MEN – CRANE TRUCK
2+ MEN – CRANE TRUCK
SURVEYS
INSTALLATION BEYOND
50 MILE RADIUS
RATES APPLY TO TRAVEL, ONSITE
INSTALLATION, SERVICE LABOR
AND EQUIPMENT.
MOST STANDARD SERVICE CALLS
REQUIRE 1 MAN/BUCKET TRUCK
@$95.00/HR WITH 2 HR MINIMUM
STANDARD
$95.00/HR
$135.00/HR
$110.00/HR
$150.00/HR
$165.00/HR
$195.00/HR
$195.00
MINIMUM
SUBJECT TO
FUEL
SURCHARGE
$0.85 PER MILE
OVER 50 MILES
OVERTIME
$142.50/HR
$202.50/HR
$165.00/HR
$225.00/HR
$247.50/HR
$292.50/HR
DOUBLE-TIME
$180.00/HR
$270.00/HR
$220.00/HR
$300.00/HR
$330.00/HR
$390.00/HR
DESIGN & ARTWORK RATES: $85/HOUR
Organization Chart
max aronowpresident
tom staceyvp, general manager
dave ehrenreichdir. manufacturing
warren rosendir. businessdevelopment
mike buchnerdir. design
tricia aronowdir. projectmanagement
10 installationtechnicians
5 accountmanagers 3 designers
3 projectmanagers
14 productionassociates
2 administrativeassociates
ORGANIZATION CHART
12
MANUFACTURE CAPABILITIES & CAPACITY
Capabilities & Capacity
In-House Manufacturing Capabilities
15,000 square foot Manufacturing Facility located in Frederick, MD and recently purchased
additional 30,000 square foot building on 10 acre parcel. Sign manufacturing departments
include routing, metal fabrication, electrical wiring, paint (two spray booths), plastics, vinyl,
digital graphics, photopolymer, laser, assembly and shipping/receiving.
Partial List of Outsource Manufacturing Resources
Facilities | Location | Square Footage | Specialties
Alabama | Approximately 60K with outside storage | Full service sign fabrication including
awnings, canvas, neon and digital graphics
Texas | Approximately 75K with dry and outside storage | Custom Fabrication, Stainless
Steel, Ful lservice and specialty architectural fabrication
Georgia | Approximately 50K | Custom Fabrication, Full service and specialty architectural
fabrication, canopies, steel and aluminum fab
Georgia | Approximately 50K | Custom sign fabrication, Letters, cabinets, Vacuum Forming
Michigan | Approximately 25K | Interior ADA, Full service interior and directories
South Carolina | Approximately 50K | Custom Fabrication, Full service standard sign
fabrication, Stainless steel, steel fab
Pennsylvania | Approximately 100K | Custom Fabrication, Stainless Steel, Specialty
signage
California / Nevada |Approximately 40K | Custom Fabrication, Full service and specialty
fabrication, steel and aluminum fab, letters
Puerto Rico |Approximately 50K | Full service sign fabrication and Installation, engineering
custom fabrication
13
WARRANTY STATEMENT
Warranty Statement
We hereby warranty all parts and labor included in the fabrication of any exterior signs for
which SMI Sign Systems, Inc. has manufactured/supplied for a period of one (1) years, from
the date of shipment, with the following exceptions:
Proper Procedure in Case Of Failure: Notify SMI Sign Systems, Inc. in writing of any failure
regarding deformation or deterioration of the signs beyond normal weathering. In the event of
our failure to comply within a reasonable time after being notiin writing, we collectively
and separately do hereby authorize the owner to proceed to have defects repaired and made
good at our expense and we will pay the cost and charges, therefore, immediately upon
demand.
Instances which might affect the validity of this warranty: Damage to lluminated and/or
electrical components and /or power supplies due to severe weather including but not limited
to electrical shorts, power surges, damage by others, acts of terrorism, vandalism, war or
natural disaster may affect this warranty.
We agree to repair or replace components that fail in materials or workmanship within the
speciwarranty period. Ordinary wear and tear and unusual abuse or neglect, together
with any other which may be damaged or displaced in so doing. Failures include but are not
limited to, damage to illuminated and/or electrical components and /or power supply due to
severe weather. This warranty shall be in addition to and not a limitation of, other rights the
Owner may have against the contractor under requirements of the contract documents.
Max Aronow, President
14
NOTABLE RECENT LARGE PROJECTS
Recent Projects
•AstraZeneca/MedImmune Multi-Location RetroGaithersburg, MD, Buch Construction,
2014-2016, $2,000,000 Interior ADA Signage, Digitally Printed Graphic Wallcoverings and
Decorative Glass Film
•The World Bank, Washington, DC, Forrester Construction, 2013-2014. $335,000
Interior ADA Signage, Exterior Signage and WaySignage.
•GSA Headquarters Refresh, Washington, DC, Whiting-Turner/Walsh Joint Venture, 2013-
2014. $240,000
Interior ADA Signage, WaySignage and Digitally Printed Graphic Wall Coverings
•UMUC Inn & Conference Center, Hyattsville, MD, Holder Construction, 2013-2014. $106,000
Interior ADA Signage, Illuminated Lounge Signage and WaySignage
•Citron Apartments, Silver Spring, MD, Foulger-Pratt Construction, 2013. $96,000
Exterior Illuminated Building ID Signage, Full Building Interior Signage, Custom Window
Graphics
15
Recent Projects
16
Recent Projects
17
Recent Projects
18
EQUAL EMPLOYMENT OPPORTUNITY
Employment Oppotunity
SMI Sign Systems, Inc. provides equal employment opportunity to all persons regardless of
race, color, religion, sex, national origin, age, disability or any other characteristic protected
by law. Therefore, employment practices shall not be inor affected by virtue of an
applicant's or employee's race, color, religion, sex, national origin, age, disability, or any other
characteristic protected by law. In addition, it is SMI's policy to provide an environment that is
free of unlawful harassment of any kind, including that which is sexual, age-related, or ethnic.
This policy governs all aspects of employment, promotion, assignment, discharge, and other
terms and conditions of employment.
Sexual harassment is a form of sex discrimination, is unlawful, and will not be tolerated. It is
SMI policy to provide a work place free from sexual harassment and the company strictly
prohibits it's employees from engaging in sexual harassment. SMI likewise prohibits
retaliation against any employee for reporting sexual harassment or for asserting his or her
right to work in an environment free from sexual harassment.
NON-DISCRIMINATION POLICY
19
Certificate of Insurance
20
Certificate of Insurance
21
Certificate of Insurance
22
Management Plan
PROJECT MANAGEMENT PLAN
PROJECT MOBILIZATION DESIGN
MANUFACTURING
INSTALLATION
CLOSEOUT
sign package reviewsignage site review
site recommendation packagesubmittal for approvaltechnical surveys
jurisdictional requirementslandlord requirements
permit acquisitionmaterial acquisition
manufacturingquality control
removal & disposal ofexisting signage
installation of signage
post-conversion punchlistwarranty and o&m
closeout paperwork
23
*NOTICE TO PROCEED
*COMPLETION
SUBCONTRACTORS & PARTNERS
Subcontractors & Partners
Through our many years of operation and countless projects, SMI Sign Systems, Inc. has
been fortunate to develop a vast network of highly qualiand reliably performing suppliers
and subcontractors. We have forged long-standing, synergistic relationships with many of
them. These companies have partnered with us to eagerly provide their services and assist
us in tackling the most challenging projects. They have been instrumental in helping us
deliver exceptional results to our clients.
Following is a roster of pre-screened and qualivendors/suppliers and subcontractors we
are prepared to utilize.
Martin Supply Co., Inc.
Baltimore, MD.
SMI Sign Systems, Inc. has been doing business with Martin Supply for may years. They
provide a wide array of sign-related products for everyday use in our manufacturing plant,
such as ballasts, transformers, sockets, vinyl, paint and miscellaneous sign making
materials.
Pioneer Supply
Linthicum, MD.
A long-established sign supply distributor, they have been a supplier of sign making materials
to SMI for many years. We purchase SignComp aluminum extrusions and LED lighting
components which we use in the manufacturing of illuminated signs.
Eastern Metal Supply
Charlotte, NC.
A reliable, long-time supplier to SMI for sheet aluminum and metals, extruded aluminum and
various metal products for use in our sign fabrication process.
Harbor Supply
Sudlersville, MD.
Harbor is a supplier of plastics, vinyl and other sign substrates, paint, digital printing
supplies and many other sign making supplies to SMI to use in our production of a variety of
commercial signage.
VENDORS/SUPPLIERS:
24
Subcontractors & Partners
Note: The extent these manufacturing subcontractors will be utilized are subject to
determination based on the scope of our project award. Other qualisubcontractors may
be added, if needed. Any and all manufacture subcontractors utilized by SMI Sign Systems
will conform to all sign speci and quality standards and shall be quality control
inspected by SMI, to ensure compliance to speciand quality expectations:
Image Resource Group, Inc.
Columbia, SC.
Strategic Business Partner. SMI personnel have successfully partnered with Image Resource
Group for many years, involving numerous nationally recognized brand identity programs.
Tom Stacey, SMI Vice-President & General Manager, has a lengthy partnering relationship
with Image Resource Group, participating in a number of signibank signage conversion
and rebrand programs, such as multiple TD Bank initiatives, the Macy's rebrand of the Hecht's
department store chain, the Public Storage rebrand, as well as implementation of Sunbelt
Rentals brand signage at multiple MD and VA locations. Image Resource Group also has
international partners and resources for international signage work. They provide brand
implementation services, including facility audits, design services, broad project
management capabilities and facility repairs and upgrades.
FaceCrafters, Inc.
Little Rock, AR.
Wholesale manufacturer of high-quality thermos-formed sign faces. They combine old-world
craftsmanship with state-of-the-art molding and face decoration techniques. They have
proven to be a reliable and efmanufacture subcontractor to SMI for several years.
Gemini Letters and Signs
Cannon Falls, MN
Wholesale to the trade. Over 30 years in business. Gemini has multiple manufacturing plants
in the US. They are the world's largest manufacturer of plastic and metal dimensional letters.
Specializing in injection molded letters, formed plastic, cast metal and fabricated ornate
metal letters. Gemini is known in the industry for their impeccable quality and reliable service.
SMI has had a business relationship with them for over 20 years.
MANUFACTURE SUBCONTRACTORS:
25
EXECUTIVE SUMMARY: needs and solutions
Executive Summary
SMI Sign Systems, Inc., a Veteran owned small business since 1989, has established an
industry reputation for successfully handling the signage design, manufacturing, installation
and related service needs of our diverse national client base. Our ongoing mission has
always been to provide exemplary service and be a consistent and dependable resource for
our customers. Having performed extensive work throughout most every vertical market, we
believe we have proven ourselves to be a reliable partner. We understand the needs of
Ingevity to be the following:
Basic Needs:
Provide signage design, permitting, manufacturing and installation services for any
and/or upgrades.
Client would like to work with a Sign Vendor that has the manpower, equipment
requirements of the organization. A sign vendor that will provide consistent quality
manufacturing ensuring proper representation of the new image.
The Sign Vendor will handle all permitting, required CAD drawings, obtaining
approvals, public notices, acquiring signatures, submittal of applications for variances,
attend hearings, or meetings and delivering copies of permits.
The Sign vendor will either self perform installation and/or use the sub-contracted services of
experienced and qualified installers that have a proven track record and existing relationship
with the sign vendor. The installation teams will at all times comply with any request made by
the client’s project manager.
The Sign vendor will be a stable company that will consistently provide maximum
value for all expenditures.client’s
Solution to the Basic Needs: Utilize our successful Project Management Model
26
location. Additional services on an a needed basis for technical surveys, maintenance,
and proven experience to provide seamless services, coordination and cooperation with the
EXECUTIVE SUMMARY: needs and solutions
Executive Summary
SMI Sign Systems has been a preferred vendor for many national accounts in both the
government as well as private sector and has proven that we can meet the design, production
and installation needs of our clients; on time and on budget. We did so by implementing our
Project Management method which utilizes team members' best attributes to contribute to
the success of a project led by a principal of the company.
Advanced Needs:
A:To work with a Sign vendor that understands the high expectations of the client for
consistent high quality deliverables.
B:To work with a Sign vendor that strives for diversity inclusion in all business endeavors.
C:To work with a Sign vendor that will perform as a part of the client’s team.
D:To work with a Sign vendor that takes corporate, social and environmental policy seriously!
Solution:
SMI Sign Systems will utilize our proven and successful project planning and management
process to ensure complete adherence to all contractual requirements; while our dedicated
team of trained experts will endeavor to provide total client satisfaction. We recognize that
our clients have a choice in selecting a vendor and we will consistently work to warrant that
you can trust.
Max Aronow
President
Tom Stacey
Vice President/General Mgr.
27