Embed Size (px)
Citation preview
Smarter Approaches to the Smart Grid
Ecosystem
TODAY’S SPEAKERS
Joanne Furtsch, CIPP/US Director of Product Policy TRUSTe
Megan Hertzler, CIPP/US Director of Information Governance Xcel Energy
Jules Polonetsky, CIPP/US Co-Chair and Director Future of Privacy Forum
TODAY’S SESSION
You will have an understanding of
• Privacy risks around energy usage data
• What utilities do know about you
• How to recognize trustworthy energy management services
• The stakeholders in the smart grid ecosystem and the work being done to build consumer trust
Customer Energy Usage Data (CEUD)
• Emerging privacy risk unique to utilities
• Issues being examined by both state and federal agencies
• Multifaceted risk profile, including high public visibility
• Challenge: Create internal controls and external policies that are transparent, provide customer choice and maintain trust
0
2
4
6
8
10
12
12:0
0 AM
2:00
AM
4:00
AM
6:00
AM
8:00
AM
10:0
0 AM
12:0
0 PM
2:00
PM
4:00
PM
6:00
PM
8:00
PM
10:0
0 PM
Time
Usag
e (
kW
)
Potential Privacy Implications of Interval Data (Whether from a “Smart” or Not-As-Smart Meter)
Customer-specific
Energy Usage Data (CEUD) may reveal personal details about the lives of consumers:
– Occupancy
– Some Behavioral Patterns
– Total Energy Consumption
Refrigerator Cycling
Coffee Pot
Toaster
TV TV
Oven
Chart is for illustrative purposes only.
CEUD: Why is it Private?
Reactions Can Be Dramatic
A Texas town saw the recall of their mayor and the defeat of two city council members over the decision to install smart meters.
Available at: http://www.nytimes.com/2013/05/26/us/as-texas-towns-say-no-signs-of-rising-resistance-to-smart-meters.html?_r=0
Reactions Can Be Dramatic
“They see how many watts your electric
toothbrush pulls. They send a record of that little event … to the power company where they keep a record of all your electric consumption volumes and patterns, every minute of every day and store that data forever”
“If you let your power company put a Smart Meter in your house, you may as well walk around all day with a Facebook helmet webcam pointed at yourself”
Reactions Can Be Dramatic
• Meters are “surveillance” devices
• Allows others to “…determine medical conditions, sexual activities, physical locations of persons within the home, vacancy patterns, general affluence, trade secrets and personal habits of occupants”
• Meter “signals” are “interceptable”
• By “…unauthorized law enforcement, private hackers …”
• And “violate Federal and State wiretapping laws…”
Reactions Can Be Dramatic
Available at: http://www.takebackyourpower.net
CEUD Reality Test
• Utilities use CEUD to provide electricity
– Focus is safe, reliable service at a reasonable price
– Data mining for other purposes does not align
• Long standing practice is to limit data release
– As needed to provide electricity
– As required by law
– With consent
• Existing and developing state regulations
consistent with this construct
CEUD: Federal Action
• Department of Energy Voluntary Code of Conduct
– Builds on DOE past involvement
– Best practices for state commissions, utilities and third parties with access to CEUD
Transparency Choice Accountability
White House Green Button Initiative
“Goal: provide electricity customers with easy access to their energy usage data in a consumer-friendly and computer-friendly format via a “Green Button” on electric utilities’ website. “ http://www.whitehouse.gov/blog/2012/01/18/green-button-providing-consumers-access-their-energy-data
1. Home energy management
2. Remote home control or security
3. Smart thermostats
4. Home automation (ease, security and energy efficiency)
5. Other services that seek to access CEUD
3rd parties access CEUD to provide:
Smart Grid Gives Rise to New Services
What Does Trust Look Like?
Smart Grid Privacy Guidelines for Consumer Energy Data
1.Transparency
2.Purpose Specification & Use Limitation
3.Data Minimization
4. Individual Participation/Consent
5.Data Quality & Integrity
6.Access to Personal Data
7.Enforcement
Source: http://www.futureofprivacy.org/wp-content/uploads/FPF_Smart_Grid_Guidelines.pdf
Starting at the Utility
Notice & Consent
App Store Listing
Accessing the Privacy Policy
Within the App
19
TRUST INDICATORS
RESOURCES
• Future of Privacy Forum
http://www.futureofprivacy.org/issues/smart-grid/
• Smart Grid Consumer Collaborative
http://smartgridcc.org/
• US Dept. of Energy
http://energy.gov/oe/technology-development/smart-grid
• Xcel Energy – Information regarding meter data
https://www.xcelenergy.com/My_Account/Billing_&_Payment/Meter_Information/Meters,_Privacy_and_Radio_Frequency
THANK YOU
Joanne Furstch [email protected] @privacygeek
Jules Polonetsky [email protected] @julespolonetsky
Megan Hertzler [email protected]
