Embed Size (px)
Citation preview
Smart CID User GuideHPE ConvergedSystem 700
Version 4.2
AbstractThis document is intended for Pre-Sales, Account Managers, Integration Center personnel, and Solution Architects who are involved in creating Customer Intent Documents (CIDs) for HPE ConvergedSystems.
Published: December 2017
Edition: 1
Copyright Notices© Copyright 2017, Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HPE required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HPE products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HPE shall not be liable for technical or editorial errors or omissions contained herein.
Trademark NoticesRed Hat® is a registered trademarks of Red Hat, Inc.
SUSE® is a registered trademark of SUSE Linux AG.
SAP HANA® is a registered trademark of SAP AG.
VMware® is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.
vSphere® is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.
Microsoft® is a registered trademark of Microsoft Corporation in the United States and other countries.
Hyper-V® is a registered trademark of Microsoft Corporation in the United States and other countries.
vCenter™ is a trademark of VMware, Inc. in the United States and/or other jurisdictions.
Intel® is a trademark of Intel Corporation in the U.S. and other countries.
Chrome™ is a registered trademark of Google Inc.
Microsoft® Internet Explorer® are registered trademarks of the Microsoft Corporation.
Table of Contents
1 Introduction ....................................................................................................................................................................................... 1
Features .......................................................................................................................................................................................................... 1
Browser compatibility ............................................................................................................................................................................. 1
ConvergedSystems supported ..........................................................................................................................................................2
HPE ConvergedSystem 700 for Virtualization v2.0 ........................................................................................................2
Supported solution types ................................................................................................................................................................3
HPE ConvergedSystem 700 for Virtualization v2.0 and v2.5 .....................................................................................3
HPE ConvergedSystem 700 for Virtualization v2.5+ November 2017 ................................................................. 4
HPE ConvergedSystem 700 Foundation Kit .................................................................................................................... 4
2 Getting started............................................................................................................................................................................... 5
Accessing Smart CID .............................................................................................................................................................................. 5
Smart CID interface ................................................................................................................................................................................. 6
Profile CIDs ....................................................................................................................................................................................................7
Viewing CID details ............................................................................................................................................................................ 8
CID details ................................................................................................................................................................................................ 8
3 Creating CIDs .................................................................................................................................................................................. 9
Creating a new CID .................................................................................................................................................................................. 9
Importing CID ...................................................................................................................................................................................... 10
CID dashboard .......................................................................................................................................................................................... 10
Customer Info ....................................................................................................................................................................................... 11
HPE Contact ..........................................................................................................................................................................................12
Order Questionnaire .........................................................................................................................................................................13
Passwords .............................................................................................................................................................................................. 14
Rack Layout ...........................................................................................................................................................................................15
Boot Device Selection ...................................................................................................................................................................15
Blade Placement .............................................................................................................................................................................. 16
Storage .....................................................................................................................................................................................................17
Network ................................................................................................................................................................................................... 18
Connectivity Information to Customer’s Network ....................................................................................................... 19
Datacenter Management Network Configuration Settings ................................................................................... 19
Datacenter Management Solution Integration Components .................................................................................21
Production Network Configuration Settings ..................................................................................................................23
Time Configuration Setting ......................................................................................................................................................24
VMware Solution Specific Settings (Customer DC Management Network) .................................................24
Component Level Settings (Customer DC Management Network) ..................................................................25
CloudSystem ........................................................................................................................................................................................27
Important notes ...............................................................................................................................................................................27
Viewing CID summary ....................................................................................................................................................................28
Exporting to Microsoft Excel ...................................................................................................................................................29
Uploading files ....................................................................................................................................................................................29
File formats .........................................................................................................................................................................................29
Uploading a file ............................................................................................................................................................................... 30
Downloading a file ......................................................................................................................................................................... 30
Deleting a file ................................................................................................................................................................................... 30
Tracking ................................................................................................................................................................................................. 30
Cloning a CID .............................................................................................................................................................................................31
Deleting a CID ...........................................................................................................................................................................................32
Exporting CID ......................................................................................................................................................................................34
4 Submitting CIDs .......................................................................................................................................................................... 35
Customer submit ....................................................................................................................................................................................35
Output XML file ..................................................................................................................................................................................37
Reopening submitted CIDs ..........................................................................................................................................................38
Tracking submitted CIDs ...................................................................................................................................................................38
Factory Input .............................................................................................................................................................................................39
Accessing uploaded files ............................................................................................................................................................... 41
Factory Submit ......................................................................................................................................................................................... 41
Output XML file ..................................................................................................................................................................................43
Archiving a CID ........................................................................................................................................................................................43
5 Offline CID...................................................................................................................................................................................... 45
Prerequisites .............................................................................................................................................................................................45
Supported Operating Systems ..................................................................................................................................................45
Disk Space .............................................................................................................................................................................................45
Supported Web Browsers .............................................................................................................................................................45
Installing Offline CID .............................................................................................................................................................................45
Offline CID process ................................................................................................................................................................................45
Working with Offline CID .................................................................................................................................................................. 46
Exporting Offline CIDs ....................................................................................................................................................................47
Importing CIDs ................................................................................................................................................................................... 48
6 Smart CID support .................................................................................................................................................................... 49
Email support ........................................................................................................................................................................................... 49
Smart CID documentation ................................................................................................................................................................ 49
Related documentation ................................................................................................................................................................ 49
1 IntroductionNew workloads and business demands require infrastructure that is faster and more efficient. Conven-tional IT architecture creates silos and complexity because of multiple products and tools that lack interoperability. HPE ConvergedSystems meets today’s business and IT needs by bringing servers, stor-age, networking and management software together - engineered to work as one single converged sys-tem.
The result is simplified, yet powerful IT that is energy and space efficient, less expensive, and aligns to meet the needs of the business for any workload at any scale. HPE ConvergedSystems are tightly-inte-grated to help reduce deployment errors along with operational and maintenance costs.
When ordering for a custom or pre-configured converged system, HPE Sales, Solution Architects and technical contacts from customers put together a Customer Intent Document (CID) that contains sys-tem requirements and configuration information. This information is used by HPE to build the system according to specifications in the CID.
Smart CID is the Web version of CID that allows you to customize and order pre-configured HPE Con-vergedSystems faster and easier. The tool allows you to select a system, select a configuration and enter relevant details and order a custom and pre-configured system.
FeaturesFollowing are the feature highlights:
• Web-based: Smart CID is Web-based and can be accessed from a browser. It is a single place to store and retrieve all information instead working with multiple versions shared over email.
• Simplified experience: Smart CID has built-in validations to ensure that the information entered is complete and accurate.
• It provides default values for hostnames, IP addresses and passwords to make the CID process faster and more efficient.
• The inline help is context-aware. It progressively discloses the required information – guiding users to provide the right data in the right field.
• User friendly and intuitive interface: Smart CID’s intuitive and user friendly interface makes it easy to enter all CID information in one place. The interface is similar to other HPE management tools like HPE OneView.
Browser compatibilitySmart CID is designed to work on the following browsers:
• Google Chrome (http://www.google.com/chrome/)
• Microsoft Internet Explorer 11 (http://windows.microsoft.com/en-IN/internet-explorer/download-ie)
Features 1
ConvergedSystems supportedSmart CID supports creating CIDs for the following HPE ConvergedSystems:
• HPE ConvergedSystem 500 for SAP HANA
• HPE ConvergedSystem 900 for SAP HANA
• HPE ConvergedSystem 700 for Virtualization v2.0
Note: Smart CID for HPE ConvergedSystem 500 for SAP HANA and HPE ConvergedSystem 900 for SAP HANA are not covered in this document. Refer to the Smart CID User Guide for CS500 and CS900 for SAP HANA on the Smart CID website.
HPE ConvergedSystem 700 for Virtualization v2.0HPE ConvergedSystem 700 v2.0 provides customers the fastest path to optimized infrastructure, deliv-ered on a common platform that provides broad scalability as well as the flexibility to move to the cloud when ready. The end-to-end solution is covered by HPE Proactive Care support and can be sourced entirely from HPE, inclusive of VMware software licenses. Key features and benefits include:
• Flexible architecture and easy expansion - The system is based on a common architecture of HPE Converged Infrastructure that delivers new levels of flexibility in the configuration of compute and storage components. The variety of combinations provides an ability to uniquely meet a broader set of unique requirements, and expansion to accommodate additional capacity needs is made easy by simply scaling out the system with additional compute and storage nodes.
• Complete, optimized system - HPE ConvergedSystem 700 is built on the latest HPE Converged Infrastructure technology including HPE BladeSystem servers, HPE 3PAR StoreServ storage, and HPE or Cisco Networking, optimized and pre-integrated, creating an ideal platform for a wide vari-ety of business applications. When ordering HPE ConvergedSystem 700 for VMware, the system is optimized and pre-integrated with VMware vCenter Server and VMware vSOM Enterprise Plus, cre-ating an ideal virtualization platform for business applications.
• Ready for the Cloud - HPE ConvergedSystem 700 2.0 extends to the cloud with a factory integration option for HPE Helion CloudSystem 9 or other management stacks.
• Integrated storage - HPE 3PAR StoreServ storage and software platforms support multiple levels of integration with VMware vSphere or Microsoft Hyper-V, providing a doubling of VM density to improve performance and scalability.
• Simplified, consolidated management - HPE OneView integrates the manageability features of HPE Converged Infrastructure products into VMware’s vRealize Operations Manager. VMware vRealize Operations Manager provides intelligence and visibility on performance and capacity management via vCenter server to provide analytics to proactively ensure service levels and operational effi-ciency in dynamic virtualized environments.
• Pre-built system, implement on-site - The system is pre-integrated in the Hewlett Packard Enter-prise factory based on extensively tested configuration guidelines. Included implementation ser-vices quickly get the system up and running to peak performance, reducing the risk of disruption to the existing infrastructure.
• Accelerate deployment - HPE ConvergedSystem 700 2.0 for Microsoft Hyper-V includes a deploy-ment acceleration service to deliver a complete Microsoft Hyper-V/System Center environment.
2 ConvergedSystems supported
Supported solution types Smart CID supports creating CIDs for the following configuration and solution types for HPE Con-vergedSystem 700 for Virtualization:
• HPE ConvergedSystem 700 Virtualization v2.0 Foundation Kit (Single Rack and Multi Rack)
• HPE ConvergedSystem 700 for Virtualization v2.5 (Single Rack and Multi Rack)
• HPE ConvergedSystem 700 for Virtualization v2.5+ November 2017 release
Smart CID also supports ordering a single rack system with a SAN switch.
Note: When creating a CID, Smart CID automatically hides sections that are not applicable based on the configuration and answers in the Order Questionnaire. See “Creating CIDs” for more information on creating CIDs.
HPE ConvergedSystem 700 for Virtualization v2.0 and v2.5The following table lists the supported configuration and classification for HPE ConvergedSystem 700 for Virtualization v2.0 and v2.5:.
Table 1. HPE ConvergedSystem 700 for Virtualization v2.0 and v2.5
Configuration Solution type
Foundation Single rack
Single rack with SAN switch
Multi rack
VMware Single rack
Single rack with SAN switch
Multi rack
Hyper-V Single rack
Single rack with SAN switch
Multi rack
ConvergedSystems supported 3
HPE ConvergedSystem 700 for Virtualization v2.5+ November 2017The following table lists the supported configuration and classification for HPE ConvergedSystem 700 for Virtualization v2.5 November 2017:.
HPE ConvergedSystem 700 Foundation KitFoundation kit is the hardware-only variant of HPE ConvergedSystem 700. It does not include any pre-installed operating system or setup of the Virtualization software stack. Configuration of hardware components such as switches or C7000 OA/VC via OneView is also not covered by the default services.
Any software and hardware configuration related activities need to be done on-site by HPE or a quali-fied partner. This will require a separate service agreement. Contact HPE Pre-Sales for more informa-tion.
When creating a CID for Foundation kit, Smart CID displays the following sections. The other sections are not applicable and are not displayed.
• Customer Information
• HPE Contact Information
• Order Questionnaire
• Rack Layout
Table 2. HPE ConvergedSystem 700 for Virtualization v2.5+ November 2017
Configuration Solution type
Foundation Single rack
Single rack with SAN switch
Multi rack
VMware Single rack
Single rack with SAN switch
Multi rack
4 ConvergedSystems supported
2 Getting startedSmart CID is a Web-based application. To start using Smart CID, you need to create a user account.
Accessing Smart CIDAccess Smart CID (https://smartcid.itcs.hpe.com/) from a web browser.
Figure 1. HPE Single sign-on (SSO) login for Smart CID.
If you are an HPE employee, click HPE. Smart CID authenticates your email address from the HPE cor-porate directory.
If you are a customer or a partner, click Customers and Partners and sign in with your user name and password on the HPE Passport web page.
If you do not have a HPE Passport account, follow the instructions on the HPE Passport web page to create a new account. Log in to HPE Smart CID with your new passport account.
Accessing Smart CID 5
Smart CID interfaceWhen you log in to Smart CID, the default page lists all the CIDs that are created by you.
Figure 2. Smart CID Interface
Click a CID number to view its dashboard.
Table 1. Smart CID Interface
# Description
1 Navigation menu. Click this for options to upload files, view summary and download valida-tion files.
2 Search pane - Search CIDs by any detail, for example, CID number, order number, customer name, region, configuration, description, and age (in days).
3 Content pane - displays CIDs, order number, customer name, region, configuration, descrip-tion and age. Click a CID number to view its details.
4 Session – displays email ID of the user and option to log out.
4
6 Smart CID interface
Profile CIDsThe Profile CIDs page displays all CIDs that are created by you.
It also lists all the CIDs created by others that have your email ID in either the Customer Information or HPE Contact sections.
Figure 3. Profile CIDs page
Profile CIDs page lists CIDs with the following details:
• Deal Specific Requirements (DSR)
• CID number
• Order number
• Customer name
• Region
• Configuration
• Description
• Age (in days)
• For active CIDs, this is the number of days after a CID is created.
• For submitted CIDs, this is the number of days after a CID is submitted.
Search and filter CIDs by using any search string parameter like CID number, Order number, Customer name, Region and so on. For example, to list out all the reviewed CIDs in EMEA region, enter the search string parameter, Reviewed EMEA, in the search box. As a result, all the CIDs which are reviewed and in the EMEA region will be displayed in the Profile CIDs page.
A few additional sample keywords to search or filter CIDs are as follows: Submitted APJ, Active Ameri-cas, and In Review APJ.
Profile CIDs 7
Viewing CID detailsCID details are available in the CID popup window. Click the section title to view details of each section. Click Edit to add, edit or update information.
Figure 4. Viewing CID details
CID detailsThe CID details window allows you to enter information or view information that is either previously entered or auto-populated in that section.
Figure 5. CID details
Each section is explained in detail in “Creating CIDs” on page 9.
8 Profile CIDs
3 Creating CIDsThe following steps outline the CID creation and submittal briefly.
1. The initiator initiates the CID process or workflow by selecting the ordered system on Smart CID.
2. The initiator then adds one or more contributors to that CID.
3. Contributors add all the required information in all the sections on Smart CID.
4. When all the information is complete and accurate, either the initiator or the contributor submits the CID for factory input.
5. Factory personnel login with factory credentials to enter factory information.
6. Factory personnel then (factory) submit the CID.
7. Smart CID generates validation files from the submitted CID.
8. Factory uses this information to start building the system.
Creating a new CIDTo create a new CID:
1. Log in to Smart CID with your username and password.
2. Click Start a new CID.
3. Select the converged system.
4. Select the configuration.
5. Select the classification.
6. Enter the HPE order number related to the CID (optional).
7. Click Start. This initiates the CID process.
Figure 6. Creating a new CID
Smart CID generates a unique ID for every CID that is created.
Creating a new CID 9
Importing CIDThe Import feature enables a user to import CIDs into Smart CID.
Figure 7. Importing CIDs
To import CIDs:
1. Access Smart CID (https://smartcid.itcs.hpe.com/) from a web browser.
2. Click HPE or Customers/Partners and enter login credentials.
3. Click Start a new CID and Import.
4. Click Browse to select .cid file from local computer.
CID dashboardThe Smart CID dashboard is divided into the following sections depending on the system selected:
• Customer Information
• HPE Contact Info
• Order Questionnaire
• Passwords
• Rack layout
• Storage
• Network
• CloudSystem (if applicable)
• Factory Input - This section is available only for factory personnel in Integration Centers.
10 CID dashboard
Figure 8. CID dashboard
The dashboard also has options to Submit for Review, Submit, Delete, Clone, and Export CID.
Note: The following sections are not applicable when ordering for Foundation kits:
• Passwords
• Rack layout
• Storage
• Network
• CloudSystem
The following sections describe each of these in detail.
Customer InfoThe Customer Info section allows you to enter or edit the following details:
• Customer details. Ensure that you specify the correct region (AMERICAS/APJ/EMEA) in this section. This is important because in Smart CID, CIDs are grouped and classified by regions. See “Tracking submitted CIDs” on page 38 for more information.
• Customer technical contact
• Installation site details
• HPE order details (sales order number and sales quotation number).
• 3 additional customer contacts (optional)
CID dashboard 11
Figure 9. Customer Info
Click Partial Save to save the form and update information later.
Every time you enter an email ID and click Partial Save or OK, an auto-generated email is sent to that email ID with the CID number and a link to access the CID.
Note: All email IDs entered in section can access this CID.
HPE ContactThe HPE Contact section allows you to enter contact details for the following HPE personnel:
• HPE Integration Center Project Manager
• HPE Integration Engineer
• Account Manager
• Solution Configuration Specialist
• EPM
• Technical Consultant
• Lead Solutions Architect
• 3 additional contacts (optional)
12 CID dashboard
Figure 10. HPE Contact
Click Partial Save to save the form and update that information later.
Every time you enter an email ID and click Partial Save or OK, an auto-generated email is sent to that email ID with the CID number and a link to access the CID.
Note: All email IDs entered in section can access this CID.
Order QuestionnaireThe Order Questionnaire has questions that allow you to specify system configuration. This section is divided into the following topics:
• Network Component Related
• Hardware Related Questions
• Storage Related Questions
• License Related Questions
• CloudSystem Related Questions
• VMware Related Questions
Note: For Foundation and Hyper-V systems, some of these sections are not applicable and are not available in the CID dashboard.
CID dashboard 13
Figure 11. Order Questionnaire
Each question has an option to enter comments against it. Click Show Comments Field to enter com-ments for each question.
In Hardware Related Questions section, entering comments to the following questions is mandatory.
• Are there any standard hardware component modifications to the HPE CS700 solution?
• Are there any standard hardware deletions to the standard HPE CS700 solution?
• Have the customer and accounts team received approval from HPE, the appropriate distributor and VAR for the deletion/modification?
• Has the customer and accounts team received approval from HPE, the appropriate distributor and VAR for the substitution?
If required, attach supporting documents to the CID. For more information on attaching or uploading document, see “Uploading files”.
PasswordsThe Passwords section lists the default usernames and passwords that are generated by Smart CID. When creating a new CID, click Edit to open and generate the default values.
14 CID dashboard
Figure 12. Passwords
Click Show Passwords as text to view the passwords.
Rack LayoutThis section allows you to specify the boot options for each server and specify the number of servers in each enclosure. The number of enclosures is based on the number specified in the order questionnaire.
The following servers can be installed in HPE ConvergedSystem 700:
• HPE ProLiant WS460c Gen9 w/ PCI Expansion M6 Blades
• HPE ProLiant WS460c Gen9 w/ PCI Expansion Blades (no GPU)
• HPE ProLiant WS460c Gen9 M6 Blades
• HPE ProLiant WS460c Gen9 Blades (no GPU)
• HPE ProLiant BL460c Gen Blades
Note: Hyper-V configuration supports only Gen9 server blades. The other servers are not displayed for Hyper-V.
Rack Layout has the following sections:
• Boot device selection
• Blade placement
Boot Device SelectionThe Boot Device section allows you to specify booting options for each type of blade. The following option is available:
• SAN
CID dashboard 15
Figure 13. Rack layout - Boot Device selection
Select the boot option for each type of blade in this section. This option is not applicable for Foundation configuration and is not displayed.
Note: VMware 5.5 configuration supports only HPE ProLiant BL460c Gen9 servers. The option to spec-ify booting for other servers is disabled by default.
Blade PlacementThe Blade Placement section allows you to specify the number of servers in each enclosure. Enter the number of servers in each field.
Figure 14. Rack Layout - Blade Placement
16 CID dashboard
Note: VMware 5.5 configuration supports only HPE ProLiant BL460c Gen9 servers. The option to spec-ify other servers is disabled by default.
Click OK to save the information.
StorageThe Storage section allows you to specify 3PAR array type. Depending on the number of enclosures specified in the Order Questionnaire, Smart CID displays the available 3PAR models. Select the 3PAR array from the drop down menu.
Figure 15. Storage
In the Proxy Details section, enter the following details:
• Proxy Server - required if a proxy server is needed to access the Internet.
• Proxy Port - required if a proxy port is needed to access the Internet.
• Proxy Username
• Proxy Password
Select Yes, if the 3PAR Secure Service Policy Manager needs installation.
Click OK to save this information.
Note: You can allow or deny outbound communications or remote services to and from HPE 3PAR Stor-age Systems. The Storage section is not available for Foundation configuration. For more infor-mation, see “HPE ConvergedSystem 700 Foundation Kit”.
CID dashboard 17
NetworkThe Network section allows you to specify all the network related settings and configuration informa-tion. It is divided into the following sections:
• Connectivity Information to Customer’s Network
• Datacenter Management Network Configuration Settings
• Datacenter Management Solution Integration Components
• Production Network Configuration Settings
• Time Configuration Settings
• Optional VMware Solution Specific Settings
• Optional Component Level Settings
Access each section from the drop down menu.
Figure 16. Network
Note: You can update different sections at different stages. To save entered information, click Partial Save.
Each of these is explained in detail in the following sections:
18 CID dashboard
Connectivity Information to Customer’s NetworkThis section allows you to specify connectivity information to the customer network.
Figure 17. Connectivity Information to Customer’s Network
Enter the following information in this section:
• Datacenter uplink device manufacturer or model.
• Datacenter uplink media or cable type.
• Datacenter uplink speed.
• Number of uplink connections - this can be 2, 4, 6 or 8.
• Link aggregation protocol - select from the options in the drop down menu. If you select Other, specify its details in the text area.
• Link aggregation port mode - select from the options in the drop down menu. If you select Other, specify its details in the text area.
Datacenter Management Network Configuration SettingsThis section allows you to specify configuration settings for the Datacenter Management network.
CID dashboard 19
Figure 18. Datacenter Management Network Configuration Settings
Enter the following information in this section:
• VLAN ID - VLAN IDs can range from 1 to 4095. Do not enter the following VLAN IDs in this field:
• VLAN IDs 102 and 103 - these are reserved for Management Clusters.
• VLAN IDs 105 and 106 - these are reserved for Virtual Machines.
• VLAN IDs 3968 to 4094 are reserved for Cisco switches - if Cisco switches are used.
• IP Network block or addresses
• Subnet mask
• Gateway IP address
• DNS domain name
• DNS search domain name
• DNS server IP address
• NTP server IP address
• SMTP server IP address
• Support email address for alerts and notifications - enter a valid email address that can receive sys-tem alerts and notifications.
At any point, you can save the entered data and resume at a later stage. Click Partial Save to partially save the information.
20 CID dashboard
Datacenter Management Solution Integration ComponentsThis section allows you to specify configuration for the datacenter management solution integration components.
Figure 19. Datacenter Management Solution Integration Components
Enter the following information in this section:
• Solution Compute Network Switch IRF ID - This is the IRF Domain ID (HPN) or Cisco vPC Domain ID (Cisco) of the Solution Compute switches. The default value is 1. Change this value only if the switch it is connecting to has the same ID number or if the customer wants every MLAG configuration to have a different ID.
• Solution OOBM Network Switch IRF ID - This is the IRF Domain ID (HPN) or Cisco vPC Domain ID (Cisco) of the Solution OOBM switches. The default value is 2. Change this value only if the switch it is connecting to has the same ID number or if the customer wants every MLAG configuration to have a different ID.
• The following fields are applicable if HPE Virtual Service Router (VSR) is used in deployment. These fields are displayed if VSR deployment is set to Yes in the order questionnaire.
• Solution VSR IRF VLAN ID- This is the IRF Domain ID (HPN) or Cisco vPC Domain ID (Cisco) of the Solution Compute switches. Default is 2. This only needs to be changed if the Switch it is con-necting to has the same ID number or the customer wants every MLAG configuration to have a different ID.
• Solution VSR IRF Domain ID - This is the IRF Domain ID (HPN) or Cisco vPC Domain ID (Cisco) of the Solution Compute switches. Default is 10. This only needs to be changed if the Switch it is connecting to has the same ID number or the customer wants every MLAG configuration to have a different ID.
• Solution VSR DC Management Network IP Address - IP address of the server svsr on the DC Management Network.
• Solution Management VM IP address - IP address of the Solution Management VM (smgmt01) on the DC Management Network
• HPE OneView VM IP address - IP address of HPE OneView VM on the DC Management Network
CID dashboard 21
• VMware vRealize Operations Manager User Interface VM (vrops) IP address - IP address of VMware vCenter Operations Manager VM on the DC Management Network.
• HPE Troubleshooting VM1 IP address - IP Address of Troubleshooting VM on the DC Management Network.
• HPE Troubleshooting VM2 IP address - IP Address of Troubleshooting VM on the DC Management Network.
• MAC Address Range - MAC Address Range for HPE OneView Profiles. If you have existing Virtual Connect or OneView environment, it is critical you ensure this range does not conflict with those.
• MAC Address Count - MAC Address count for HPE OneView. It is recommended that you do not change this number and that the range between your start and end MAC address range is 4096 entires.
• WWN Range - WWN Address Range for HPE OneView Profiles. If you have existing Virtual Connect or OneView environment, it is critical you ensure this range does not conflict with those.
• WWN Range Count - WWN Address count for HPE OneView. It is recommended that you do not change this number and that the range between your start and end WWN address range is 4096 entires.
• Serial Number Range - Virtual Serial Number Range for HPE OneView Profiles. If you have existing Virtual Connect or OneView environment, it is critical you ensure this range does not conflict with those.
• Serial Number Count - Virtual Serial Number count for HPE OneView. It is recommended that you do not change this number and that the range between your start and end MAC address range is 256 entries.
At any point, you can save the entered data and resume at a later stage. Click Partial Save to partially save the information.
22 CID dashboard
Production Network Configuration SettingsThis section allows you to specify configuration settings for the Production network.
Figure 20. Production Network Configuration Settings
Enter the following information in this section:
• VLAN ID - VLAN IDs can range from 1 to 4095. If there are more than 1 VLAN ID, enter them sepa-rated by commas (for example, 107, 108, 109). Do not enter the following VLAN IDs in this field:
• VLAN IDs 102 and 103 - these are reserved for Management Clusters.
• VLAN IDs 105 and 106 - these are reserved for Virtual Machines.
• VLAN IDs 3968 to 4094 are reserved for Cisco switches - if Cisco switches are used.
• IP Network block or addresses
• Subnet mask
• Gateway IP address
• DNS domain name
• DNS search domain name
• DNS server IP address
• NTP server IP address
At any point, you can save the entered data and resume at a later stage. Click Partial Save to partially save the information.
CID dashboard 23
Time Configuration SettingThis section allows you to set the time zone for the system.
Figure 21. Time Configuration setting
Select the time zone from the drop down. Smart CID auto-populates the GMT/UTC offset depending on the time zone.
VMware Solution Specific Settings (Customer DC Management Network)This section allows you to specify VMware solution settings for the Datacenter Management network.
Figure 22. Optional VMware Solution Specific settings
24 CID dashboard
This section has options to specify settings for the following:
• Hostnames and IP addresses for the following Solution Infrastructure VMs:
• HPE Insight Server Provisioning Management VM (icsp-mgmt)
• Recovery Management Central (rmc) - integrated with VMware
• VMware vSphere
• vCenter Single Sign-on Name - The name of the vCenter Sign-on server. The default is sSite01. You can change the default value to suit the customer environment.
• Important Setting
• Hostname Prefix - This is an optional setting. If this solution is part of a multiple deployment solution such as VMware Metro Cluster, the value is prefixed to all hostnames. If you enter SiteB- in this field prefixes SiteB- to all hostnames. For example, smgmt01 changes to SiteB-smg-mt01.
Component Level Settings (Customer DC Management Network)This section allows you to specify component level settings in the DC Management network.
Note: You can enter the DC Management Network IP address if you want direct access to the compo-nent from the DC Management Network. Optionally, you can log into the System Management VM (smgmt01) and access the component from there.
Figure 23. Optional component level settings
You can specify settings for the following components:
• 3PAR array
• Hostnames
• IP address
• Service processor hostname
• Service processor IP address
CID dashboard 25
• HPE Insight Remote Support (iRS)
• Proxy server - this is required if a proxy server is needed to access the Internet.
• iRS Instance Name - If you have an existing instance of HPE Insight Remote Support (iRS), pro-vide the instance name to link the HPE ConvergedSystem to that instance. If an instance name is not entered, a separate instance will be created for the HPE ConvergedSystem 700.
• Solution Network Switch
• Hostname
• IP address
• Solution SAN switch (applicable for Multi rack systems only)
• Hostname
• IP address
• Solution Management Servers and iLO
• Hostname
• IP address
• iLO hostname
• iLO IP address
• Solution Compute Servers in each enclosure.
• Enclosure Hostname
• Enclosure IP address
• Server hostname
• Server IP address
• iLO hostname
• iLO IP address
• Installation system IP address - this is applicable only when HPE Virtual Service Router is not used deployment. This field is displayed if VSR deployment is set to No in the Order Questionnaire.
After all the information is entered, click OK to save and close the Network window.
26 CID dashboard
CloudSystemThis section is displayed only if the HPE CloudSystem software (K0Q13A) is included in the CID. This is specified in the Order Questionnaire under CloudSystem related questions section. If the CloudSystem is set to Yes, the CloudSystem section is displayed in the CID dashboard.
Figure 24. CloudSystem details
Important notesThe following sections in CloudSystem are populated with default values and values based on entries in the Network section:
• General
• Storage
• Distributed Virtual Switch (vDS) Names
• Distributed Resource Scheduler (DRS)
• Cloud Configuration Network (CONF) Network
• DC Management Network
• CloudSystem Management Network
• Consumer Access Network
• External Network
• CloudSystem Management Hosts
Click OK to save and close the window.
In the General section, the following cannot be changed. These values are populated from the Network section:
• DNS Server
• NTP Server
• Production VLAN ID
CID dashboard 27
The default values in the CONF Network section are populated from the Network section and are not editable.
In DC Management Network, the IP address in the CloudSystem Controller Management Appliance VIP Address field should be in the DC Management Network IP range subset.
Figure 25. DC Management Network IP range details
Viewing CID summaryDetails of all the sections of the CID can be accessed from Summary. Click the Navigation panel and click Summary.
Figure 26. Accessing Summary
The Summary window displays data from all the sections.
28 CID dashboard
Figure 27. Summary view
Exporting to Microsoft ExcelSummary view also has an option to download CID details as a Microsoft Excel file. Click Generate Excel to download the file.
Note: This file has an XLS extension (CID_Number.xls) extension. When opening the file in Microsoft Excel 2007 or later, the application displays a pop up window. Click Yes to open the file.
Details of each section in the CID is available in a separate worksheet in the Microsoft Excel file.
Uploading filesSmart CID allows you to upload or attach files to a CID. This feature is useful when you need to add sup-porting documents to a CID. Use this feature for customization and Deal Specific Requirements (DSRs).
You can upload up to 10 files with every CID. Each CID can store files up to 10 MB.
File formatsSmart CID allows the following file formats:
• Image files with JPEG and JPG extensions (file_name.jpeg and file_name.jpg)
• Text files with (file_name.txt)
• Portable document format (PDF)
• Microsoft Word files with DOC and DOCX extensions (file_name.doc and file_name.docx)
• Microsoft Excel files with XLS and XLSX extensions (file_name.xls and file_name.xlsx)
• Microsoft Visio files with VSD extension (file_name.vsd)
CID dashboard 29
Uploading a fileYou can upload a file from the Navigation panel. Click Upload to upload a file.
Figure 28. Uploading a file
In the Upload window, click Browse and select the file and upload.
Figure 29. File upload window
The uploaded file is displayed in the Upload window.
Downloading a fileTo download a file, click the Download icon.
Deleting a fileTo delete a file, click the Delete icon.
TrackingThe Tracking window displays all the actions performed on the CID from the time it is created till it is archived. You can access Tracking from the navigation panel.
30 CID dashboard
Figure 30. Accessing Tracking
Tracking logs the date and time of actions performed. These include:
• CID is created.
• CID status changes from one stage to another (Active, Submitted, Factory Submitted).
• Files are uploaded.
• Files are deleted.
• Output file is generated after submitting a CID.
• Output file is generated after factory personnel submit the CID.
• CID is archived.
Figure 31. Tracking CID
Cloning a CIDYou can clone a CID to copy all its details of an existing CID to a new CID. When you clone a CID, all the details are copied except the HPE Sales Order Number and HPE Sales Quote Number. You need to enter these details for the cloned CID.
To clone a CID:
1. Open an existing CID.
2. Click Actions and click Clone.
Cloning a CID 31
Figure 32. Cloning a CID
3. In the Clone Confirmation window, click Yes.
Figure 33. Clone confirmation window
4. Smart CID creates a new CID with these details and generates a new CID number. The status of the new CID set to Active.
Figure 34. Cloned CID
You can make changes to the new CID and submit it.
Deleting a CIDYou can delete a CID if the CID is no longer valid. To delete a CID:
1. Open the CID.
2. Click Actions and Delete.
32 Deleting a CID
Figure 35. Deleting a CID
3. Click Yes in the Delete Confirmation window to delete the CID.
Figure 36. Delete confirmation window
Note: You can delete CIDs that are in Active state only. You cannot delete CIDs that are submitted.
Deleting a CID 33
Exporting CIDThe Export CID feature enables a user to download CIDs to your local computer. These CIDs are stored in .cid format.
Figure 37. Exporting CIDs
To export (download) CID:
1. In the actions menu, Click Export CID.
2. Save the .cid file.
34 Deleting a CID
4 Submitting CIDsAfter all the sections are filled in, the CID is ready for submit. For HPE ConvergedSystem 700, there are 2 stages in CID submittal:
1. Customer Submit
2. Factory Submit
Customer submitCustomer submit is the initial submit stage where all the information about the customer and customer requirements, system configuration and settings are finalized. At this stage, the CID is locked for editing and Smart CID does not allow changes to the customer information, configuration and other settings.
Customer submit 35
To submit a CID, click Actions and Submit from the CID dashboard.
Figure 38. Submitting a CID
Smart CID has built in validations to check if all the required information is entered. If there are sections that still need to be filled in, Smart CID displays a list of the sections that are incomplete and the areas that need to be filled.
Figure 39. Notification of incomplete sections when submitting a CID
36 Customer submit
Enter all the missing information and click Actions and Submit to submit the CID.
Figure 40. Submitting a CID
The status of the CID changes from Active to Submitted. The CID is now locked for changes and is now ready for Integration Center personnel to enter factory settings.
Output XML fileWhen a CID is submitted, Smart CID generates an XML file that has the details of the CID. Access this file from the Output files section.
Figure 41. Accessing output XML file
Customer submit 37
Reopening submitted CIDsWhen a CID is submitted, it is locked for editing. No changes can be made at this stage. If the CID needs additional changes or updates, the CID needs to be reopened. To reopen a CID, click Actions and Reopen from the CID dashboard.
Figure 42. Reopening a submitted CID
Note: The reopen feature is available only to users with special administrator privileges. Send an email to [email protected] for administrator privileges.
Tracking submitted CIDsBy default, you can only view or edit CIDs submitted by you from the dashboard. You can also view CIDs if your email ID is entered in any of the contact sections. You cannot view or access CIDs submitted by others.
CIDs are grouped by regions. You can view all the CIDs submitted in a region from one of the following usernames:
Login using these email ids and passwords to view all CIDs submitted in each region. Send an email to [email protected] for passwords.
Table 2. Usernames to track CIDs based on regions
Region Username
AMERICAS [email protected]
EMEA [email protected]
38 Tracking submitted CIDs
Factory InputSubmitted CIDs are now available for factory or Integration Center personnel to enter factory input. Special credentials are needed to view and enter factory input. These credentials are based on regions. Use the following usernames to log in as factory personnel
.
Send an email to [email protected] for passwords. To enter factory input, log in using the fac-tory credentials.
Table 3. Factory usernames based on region
Region Username
AMERICAS [email protected]
EMEA [email protected]
Factory Input 39
The profile CID displays all the CIDs that are submitted in that region. Click a CID number open the CID dashboard. All sections of the CID are in a read-only mode. Only the Factory Input section is enabled for entering factory input.
Figure 43. Factory input on a CID dashboard.
Click Edit to enter factory input.
Figure 44. Factory input window
Enter the following details for each server and enclosure:
• iLO MAC address for server
• OA MAC address for each enclosure
• IC MAC address for each enclosure
40 Factory Input
Note: The default passwords for each device is Factory. Do not change the default passwords. These default values are required for validation.
Click OK to save and close the window.
Accessing uploaded filesFiles that are uploaded can be accessed by factory personnel from Uploaded Files in the navigation panel. This option is enabled for factory personnel only.
Figure 45. Accessing attachments
Click Uploaded Files to view and download attachments.
Figure 46. Downloading attached files
Factory SubmitFactory submit is the final submit stage where factory input is finalized. After factory submit, the CID is locked for editing and Smart CID does not allow changes to the CID.
Factory Submit 41
To submit a CID, click Actions and Factory Submit from the CID dashboard.
Figure 47. Submitting a CID
Smart CID has built in validations to check if all the required information is entered. If there are sections that still need to be filled in, Smart CID displays a list of the sections that are incomplete and the areas that need to be entered.
Figure 48. Notification of incomplete sections when submitting a CID
Enter all the missing information and click Actions and Submit to submit the CID.
42 Factory Submit
Figure 49. Submitting a CID
The status of the CID changes from Submitted to Factory Submitted. The CID is now locked for changes.
Output XML fileWhen a CID is submitted, Smart CID generates an XML file that has the details of the CID including the factory input. Access this file from the Output files section.
Figure 50. Accessing output XML file
Archiving a CIDAfter a CID is factory-submitted, it can be archived. Archiving a CID moves the CID from the Profile CIDs list to Archived CIDs list.
Archiving a CID 43
To archive a CID, open the CID and on the CID dashboard, click Actions and Archive.
Figure 51. Archiving a CID
Note: You can archive a CID only after it is submitted. This option is disabled when the CID status is Active.
44 Archiving a CID
5 Offline CIDOffline CID is the desktop version of Smart CID. It allows a user to create CIDs in offline mode.
Prerequisites This section contains details about the prerequisites for Offline CID.
Supported Operating SystemsOffline CID is tested on the following operating systems.
• Windows 7
• Windows 10
Disk Space• Offline CID requires at least 2GB of disk space.
Supported Web BrowsersOffline CID is designed to run on the following browsers:
• Google Chrome
• Internet Explorer
Installing Offline CIDTo install Offline CID:
1. Download OfflineSmartCID.exe from the (\\americas.cpqcorp.net\HPE\204289_hpit-w-cld-smartcid-ent-prd_OfflineSmartCID-Releases) web browser.
2. Run the .exe file on local computer and follow the on-screen instructions.
3. After installation is complete, the installer creates a desktop icon.
4. Double click the icon to launch Offline CID.
Offline CID processOffline CID workflow.
1. Log into Offline CID and create a CID.
2. After all details are entered, click Validate.
3. Export the CID. Offline CID creates a <CID_Number>.cid file and stores it on your local computer.
4. Log in to Smart CID with your credentials.
Prerequisites 45
5. Import the <CID-number>.cid and Submit it. The following illustrates the workflow of the Offline CID.
Figure 52. Offline CID workflow
Working with Offline CIDTo create Offline CID:
1. Double click the Offline CID desktop icon to start offline services.
2. Access Offline CID (https://localhost:18080/) from a web browser.
3. Enter your window NT login credentials.
Note: When entering the username, include domain name. For example, enter username DOMAIN\Username. format.
Note: When the default port 18080 is in use, try to access the application from the port 18443. As a result, the application opens but reports an error from the port 18080.
46 Working with Offline CID
Exporting Offline CIDsThe Export CID feature enables a user to download CIDs to your local computer. These CIDs are stored in .cid format.
Figure 53. Exporting CIDs
To export (download) CID:
1. Enter CID information in Offline CID.
2. Click Validate to check if all the information entered in the CID is correct and complete.
3. Click Action and Export CID.
4. Save the .cid file.
Working with Offline CID 47
Importing CIDsThe Import feature enables a user to import CIDs into Smart CID.
Figure 54. Importing CIDs
To import CIDs:
1. Access Smart CID (https://smartcid.itcs.hpe.com/) from a web browser.
2. Click HPE or Customers/Partners and enter login credentials.
3. Click Start a new CID and Import to Import the CID.
Note: If you are an HPE employee, click HPE. Smart CID authenticates your email address from the HPE corporate directory.
Note: If you are a customer or a partner, click Customers and Partners and sign in with your user name and password on the HPE Passport web page.
Note: If you do not have a HPE Passport account, follow the instructions on the HPE Passport web page to create a new account. Log in to HPE Smart CID with your new passport account.
48 Working with Offline CID
6 Smart CID supportWe welcome your feedback. Smart CID is committed to providing you help and support that meets your needs. You can reach us in one of the following ways:
• Email support
• Smart CID Resource Center
Email supportFor critical issues that need immediate attention, send a mail to [email protected]. Our support personnel will contact you and help you resolve your issue.
Smart CID documentationHPE is committed to providing documentation that meets your needs. To help us improve the docu-mentation, send any errors, suggestions, or comments to CSS Documentation Feedback ([email protected]). Include the document title and version number when submitting your feedback.
Related documentationThe documentation set for this release is available on HPE Smart CID website. In addition to this docu-ment, you can find related documents and training material on the website:
https://smartcid.itcs.hpe.com/Training/#docs
Email support 49
