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Guidelines
ButtleUKSmallGrantsProgrammeandBBCChildreninNeedEmergencyEssentialsProgramme
1. Theaimoftheprogramme2. Whocanwehelp?3. Whocanmakegrantapplications?4. HowtoApply?5. Whatitemswecanassistwith?6. Whatitemswecannotassistwith?7. LocalAuthorityWelfareProvision,DiscretionaryAssistanceFund,
ScottishWelfareFundand
CommunityCareGrants
8. Submittingyourapplication–WhatHappensNext?9. Howdoestheclientreceivetheiraward?10. ItemsSuppliedDirectlytoClient11. CashGrants12. ContactDetailsforBedsandWhiteGoodsSuppliedDirect13. IsthereaRighttoAppeal?14. HowcanIcontactButtleUK?
1. The aim of the programme
TheaimofButtleUKSmallGrantsProgrammeandBBCChildreninNeedEmergencyEssentialsProgrammeistohelpchildrenandyoungpeopleindesperateneedwhoarewithoutessentialitems.Wedirectlyprovidegrantsforitemsthatareintendedtomakeapositiveimpactwhereachild’shealthordevelopmentisatrisk.Theitemsthatwefundarecriticaltothewellbeingofthechild/youngperson.Thesewillensurethatthechildren’sbasicneedsaremet,suchasawarmbedtosleepin,acookertoprovideahotmeal,orafridgesothatfoodcanbesafelystored,toallowforabalanced,healthydietsothattheycanthrive.
ButtleUKprioritisesapplicationsfromchildrenandyoungpeoplewhoarefacingexceptionallydifficultcircumstancesorwhoarefacingacrisissituation.We
considerthosewhoarelivinginseverepoverty,sufferingdeprivationasaresultandwhoarefacingadditionalsocialissuessuchasdomesticviolence,drugandalcoholmisuse,estrangement,illness,distress,abuse,neglect,behaviouralormentalhealthissues.
Applicationsbasedmainlyonfinancialhardshipwillnotnormallybeconsidered.Byfinancialhardshipwemeanfamiliesoryoungpeoplewhoarestrugglingtomeeteverydaylivingcostsandcannotaffordtopurchaseorreplaceessentialhouseholditems.Facingfinancialhardshipalonedoesnotmakeaclienteligibleforoursupportandtheyneedtobefacingadditionalsocialwelfareissuesinordertobeconsidered.
2. Who can we help?
• Childrenaged18orunderlivingwithparentsorcarers • Youngpeopleaged20yearsandunderwhoarelivingindependentlywho
areestrangedororphaned.
Weareunabletohelp
• Adultsaged21andover • Parentswhoarenotthemaincarerforthechild • Youngpeopleleavingcarewhocanaccessfundingundertheprovisionsof
TheChildren(LeavingCare)Act2000 • Familiesandyoungpeoplewhoarenon-EUresidentsonastudentor
workvisa • FamiliesoryoungpeoplenotnormallyresidentintheUK
3. Who can make grant applications?
Wedonotacceptapplicationsdirectlyfromclients.Applicationsmustbecompletedbyasupportworker,workingwithinanorganisation,supportingthefamilyoryoungperson,andwhoiscapableofassessingtheirneeds.TheyshouldalsobeabletoadministeragrantonbehalfofButtleUK.Wecanacceptapplicationsfromawidevarietyoforganisationsincludingstatutoryorcharitableorganisationsprovidingahealthcare,socialcareoradviceservice,ProbationandYouthOffending,Tenancysupport,EducationservicesincludingPrimaryandSecondaryschools,NHSandPrimaryCareTrusts,SureStartandChildren’sCentresandFlyingStartandCommunitiesFirst.
4. How to Apply?
OnlineWebForm-ThequickestandeasiestwaystosubmitanapplicationistoapplyviaourOn-lineWebsystem.Itisourpreferredmethodofmakinganapplicationasitallowsforsensitiveandconfidentialinformationaboutclientstobesecurelyreceivedandautomaticallysaved.Youwillalsobeabletoreturntoincompleteapplicationsshouldyouneedtoobtainfurtherinformationtocompleteit.Therewillalsobeahistoricallogofyourapplicationsforfuturereference.YouwillneedtohaveaccesstotheInternetandregistrationis
straightforwardandinstantaslongasyouhaveanagency-administeredemailaccountthatisonlyusedbyyourselfandnotsharedwithcolleagues.(PleasenotethatwecannotacceptregistrationsfromemailaccountssuchasHotmail,GmailorYahoo).TheWeb-ApplicationFormsupportsthefollowingbrowsers-InternetExplorer10orabove,GoogleChromeorMozillaFirefox.Ifyouareusingolderbrowsers(InternetExplorerVersion9andolder),thenyouwillnotbeabletoaccessthesystem.WeadviseyoutospeakwithyourITSupportinrespectofupgradedyourcurrentbrowsersinorderforyoutoaccessthesecureweb-form.
Toregisterpleasegotothelinkbelowortypeitintoyourinternetbrowser.Ifyouareusingthesystemforthefirsttime,youwillneedtopresstheREGISTERbuttontotellusyouragency’sdetails.https://applications.buttleuk.org/login
EmailForm-Ifyouareunabletousetheon-linewebformduetoincompatibilityissues,youcanrequestanemailform.Weaskthatyoutrytoregistertousetheonlineformbeforerequestinganemailform.Youwillneedtosendanemailaddressedtoapplications@buttleuk.orgwiththewordREQUESTinthesubjectline.Youdonotneedtotypeanythingelseintheemail.Aformwillbesenttoyouwithin15minutes,asanattachmentlocatedintheemail.Completetheform,saveitfirst,thenattachittoanemailandsubmitittoourautomatedsystembysendingittoapplications@buttleuk.orgwiththewordSUBMITinthesubjectline.Pleasedonotattachanyotherdocumentstothisemailanddonotpasswordprotectthedocument.
PostalApplicationForm-PaperapplicationformsavailableasaprintablePDFdocument,willonlybeacceptedifyouareunabletousetheweboremailversionsoftheformandifyoudonothaveanindividualagencyadministeredemailaddress.Pleasedonotuseoldversionsoftheformthatyoumayhaveonfile.Weaskthatyoudownloadthemostup-to-dateversionoftheformfromourwebsiteatwww.buttleuk.org.Theformwillneedtobecompletedbyhand,signedbyyourselfandyourclientandpostedwithasupportingstatementonyouragencyheadedpapertotherelevantButtleUKoffice.
Oncereceived,anapplicationcantakebetween2–4weeksforassessmentbyacaseworker.Wewillnotifyyouoftheoutcomebyemailorletter,whetherornotithasbeensuccessful.
5. What items we CAN assist with
ButtleUKprovidescriticalhouseholditemssuchas:
• Gasorelectriccookers(standardsized50cmwide) • Fridgefreezers(includingseparateundercounteritemsandchest
freezers) • Washingmachines,particularlyiftherearedisabilityorsoilingissues • Children’sbedsandbedding • Essentialhouseholditems,furnitureandkitchenequipment • Clothinginexceptionaloremergencysituations
• Babyequipment–ifthefamilyisnoteligibleforaSureStartMaternityGrant
AsButtleUKreceivesalargevolumeofapplications,andwehavelimitedfunds,ourmaximumgrantisaround£300.Thishelpsustoassistasmanychildrenandyoungpeopleaswecanandalsoprovidealeveloffundingthatcanmeettheirneeds.Wearenormallyonlyabletoassistwithoneitempersuccessfulapplication.Pleasespeaktoyourclienttoprioritisetheitemtheyaremostinneedof.Inexceptionalcircumstancesweareabletoconsiderrequestsformorethanoneitem.ThisdecisionwillbeatthediscretionofButtleUK.
ButtleUKhastoworkwithinspecificcriteria,agreedbyourTrustees,howeverwealsoaimtoprovideaflexiblegrantprogrammetoassistthosemostinneed.Ifyouareunsureastowhetheryourrequestwillmeetwithourcriteriaandyouwishtodiscussacasepriortomakinganapplication,pleasecontactus:
England–[email protected]–[email protected]–[email protected]–[email protected]
6. What items we CANNOT assist with
Aswereceiveahighvolumeofapplicationsandhavelimitedfundingtherearesomeitemsweareunabletoconsider,theseinclude:CarpetingorflooringPaymentoffuel/utilitybills,counciltaxorrent
Paymentofloansordebts,bankruptcyfeesorrentdepositsHouseholdrepairs/adaptations/additionsHolidays,schooltripsorplayschemesChildcare/Child-minding/AfterschoolClubs
Children’stoys/ChristmaspresentsSpecialistequipmentComputersortelevisionsTravelcostsordrivinglessons
GeneralsubsistencecostsFuneralCosts/HeadstonesItemssolelyfortheuseofparentse.g.bedsforparents
7. Local Authority Welfare Provision, Discretionary Assistance Fund, Scottish Welfare Fund and Community Care Grants
ButtleUKhasapolicytoensurethatclientshaveexhaustedallpossiblesupportfrompublicfundsbeforemakinganawardandthereisanexpectationthatifafamilyoryoungpersoniseligibletoapplyforassistancefromstatutorysourcesthatanapplicationismadefortheitemsbeingrequestedfromButtleUK.ThiswouldbetheirLocalAuthorityWelfareProvisioninEngland,theDiscretionary
AssistanceFundinWales,theScottishWelfareFundoraCommunityCareGrantinNorthernIreland.
8. Submitting your application
Ifyouareapplyingonlineorbyemailyourclientdoesnotneedtosigntheapplicationform.However,youdoneedtohaveyourclient’sfullconsenttoapplyforagrantontheirbehalf.Thereisaboxontheformthatyoumustcheck,toconfirmthisconsent.
Ourautomatedsystemwillreadyourapplicationformtoensurethatallcompulsoryfieldshavebeenfullycompleted.Youwillthenreceiveanemailnotifyingyouthatyourapplicationhasbeenreceived.TheemailwillalsocontaindetailsoftheCaseworkerdealingwithyourapplicationalongwiththeiremailaddressanddirecttelephonenumber.Yourcasewillbeallocatedauniqueapplicationnumberthatweaskyoutoquotewhencontactingus.Ifyouhavesentyourapplicationbypost,weareunabletosendanautomatedconfirmation.
Anapplicationcantakebetween2–4weeksforassessmentbyacaseworkerandyouwillbenotifiedoftheoutcomeofthisapplicationviaemailorletter,regardlessofwhetherornotithasbeensuccessful.ButtleUKreceivesaround15,000applicationsforassistanceperyearandtokeepthegrantprogrammeasfairaspossibleweareunabletoprioritiseapplications.Applicationsarethereforeassessedindateorder.Weappreciatethatthemajorityofapplicantsmeetwithourcriteriaandareexperiencingadifficultcrisisandrequireitemsthatareofanurgentnature.Weaskforyourassistanceinallowingsufficienttimetoconsideryourapplication,andtoonlycontactusaboutadecisiononanapplicationifyouhavenotheardfromuswithinfourweeksofitssubmission.
PLEASENOTE:ThedecisionwhethertoawardagrantispurelyatthediscretionofButtleUK,andthereisnoguaranteethatagrantwillbemade.
9. How does the client receive their award?
Cashawardsarepayablebychequetotheagencyapplying,andwillbesenttothesupportworkertoadminister.Directsupplyitemssuchaswhitegoodsandbedsaredeliveredandinstalleddirectlytotheclient'shome.ButtleUKrelyonthereferringagencytoinformthefamilyoftheoutcomeofanapplication.However,ifyourclienthasbeenawardedanitemtobysupplieddirect,acustomerservicerepresentativefromthatcompanywillcontactyourclienttoarrangeadeliverydatefortheawardeditem.Pleaseensureyourclientismadeawarethattheywillbecontactedandthatyouhavegivenustheircorrectdeliveryaddressandup-to-datephonenumberotherwisethismaycausedelaysinthemreceivingtheaward.Wewillsendaletterdirectlytotheclient’shomeinformingthemoftheaward.Thisletteralsogivesdetailsofthe12-monthguaranteeforproductsthathavebeensuppliedandalsogivesthetelephonenumberoftherepairsservicesshouldtheybeneeded.
10. Items Supplied Directly to Client
WhiteGoods-ButtleUKhascontractsinplaceforthedirectsupplyofwhitegoods.Iftheitemawardedisawhitegood(e.g.cooker,fridgefreezer,washingmachine)ButtleUKwillordertheitemfromtheirsuppliers.Theclientwillbecontactedwithin5workingdaystoarrangethedeliveryandinstallation.Theywillalsoremoveanolditemifrequiredandpreviouslyrequestedontheform.Ifagascookerhasbeenawardedpleaseensurethepropertyhastheappropriateconnectionsandthatthegassupplyisuncapped.
Beds-Ifthefamilyhasbeenawardedabed(e.g.eithersingle,double,bunkbedsandmattresses)ButtleUKwillordertheitemfromtheirsupplierswhowillcontacttheclientwithin5workingdaystoarrangeadeliverydate.Pleasenotethatthebedscomeflatpackedandwillrequireassembly.Weareunabletoofferanassemblyserviceonbedsandwecannottakeawayoldbedsormattresses.Clientswillneedtomaketheirownarrangements.
Wherepossiblewewillprovideitemsdirectlyratherthanawardingacashgrantevenwhenacashgranthasbeenrequested,asthiswillensureyourclientreceivestheirawardquicklyandsafely.Thisalsoeliminatestheneedforthesupportingagencytoreceiveandbankachequeaswellassupervisethespendingofthegranttopurchasethegoodsrequired.
Unfortunatelyweareunabletoassistwithcustomerpreference,soclientsareunabletochoosetheirownitem..ButtleUKhassetupcontractstoprovidewhitegoodsandbedsdirectlytofamilies.Thesegoodsarebrandnewitems,witha12-monthguaranteethatwillbesafelydeliveredandinstalleddirectlytotheclient’shome.Wehavealimitedselectionofitemsandweareunabletooffercustomerpreferenceonitemsinrespectofparticularcolour,makeandmodels,howeverwedotakeintoaccountparticulardimensionsofwheretheitemsneedtobeinstalledwithinthehome.
11. Cash Grants
Forallotheritems(ienotwhitegoodsorbeds)grantsareawardedbyachequemadepayabletothereferringagency.ButtleUKexpecttheorganisationtoprocessthecheque,supervisethespendingofthegranttoensureitisusedappropriatelyontheitemsrequestedandforreceiptstobekeptonfileforauditingpurposes.
Wewillneedthenameofyourorganisationasitappearsonthebankaccount.Wedonotneedthebankaccountnumber,aswesendpaymentsbychequethroughthepost.PaymentbyBACSisnotavailable.Ifyouareapplyingforawhitegoodorabedthatcanbesupplieddirectlytoyourclient’shome,pleaseenter“directsupply”or“unabletoacceptcheques”intheboxthatasksforachequepayee.IfyourorganisationcannotacceptachequeweareabletomakeachequepayabletoalocalsupplierprovidedthattheywillacceptachequefromButtleUK.Pleasenotewedonotmakechequespayabledirectlytoclients.
12. Contact Details for our suppliers
Thenameofthesupplierwillbedetailedonyourawardletter.InEnglandScotlandandWalesbedsandwhitegoodsaresuppliedbyCo-op,CSLandDreams.
InNorthernIrelandwhitegoodsandbedsaresuppliedbyVisionSales.
ForthedeliveryofwhitegoodsfromCo-opyouwillneedtocontactCo-opon08452504311option1oremailthematcommercialqueries@coop.co.uk
ForthedeliveryofbedsyouneedtocontactDreamson01628535353ext.1630orpeter.lally@dreams.co.uk
ForthedeliveryofBunkBeds,youneedtocontactSarahatCSLon01935–[email protected]
ForthedeliveryofwhitegoodsandbedsinNorthernIrelandyouneedtocontactWesleyBellatVisionSaleson02892674120Option3oremailwesley.bell@visionsaledirect.co.uk
Ifthereisaproblemregardingdeliveryorinstallation,includingproblemsthatmayoccurduringthe12-monthwarrantyperiod,pleasecontactthesuppliersdirectlyandtheywillbeabletorectifythisforyou.
13. Is there a right to appeal?
Thereisnorighttoappeal.ThedecisionwhethertoawardagrantissolelyatthediscretionofButtleUK.Ifyouwishustoreviewourdecisionbasedonadditionalinformationthatyouwishustoconsider,whichdidnotformpartoftheoriginalapplication,thiscanbeprovidedinwritingdirectlytotheCaseworkManagerbyemailorpost.
Duetothefactthatwereceivemoreapplicationsthanwehavefundsfor,weareunabletoassistineverycaseandhavetoapplyspecificcriteriaandprioritisethosemostinneedofourassistance.
14. How can I contact Buttle UK?
England:
ButtleUK,15GreycoatPlace,LondonSW1P1SBTel:02078287311Email:[email protected]
Scotland:
ButtleUK,POBox2081,GlasgowG322BRTel:01417782839Email:[email protected]
Wales:
ButtleUK,POBox2528,CardiffCF230GXTel:02920541996Email:[email protected]
NorthernIreland:
ButtleUK,POBox1534,DungannonBT709BRTel:02887746778Email:[email protected]