established 1958 • 616-454-1222 • 1-800-999-9180

Small Enough to Know You...

Large Enough to Serve You

www.CRESTONINDUSTRIAL.com

THE CRESTON DIFFERENCECutting tools are just a small percentage of your total operational cost, but have a significant impact on your bottom line when it comes to being competitive and profitable. The Creston Difference is our commitment to show you the way to maximize your bottom line while cutting waste and downtime.

Nobody in western Michigan knows or appreciates the art of machining/metalworking like the staff of Creston Industrial Sales. Nobody. It’s a passion we’ve been sharing with our industrial community for over 50 years. Our goal is to be the best partner your company can have. While most companies build client lists, we build long-term relationships. You can see it when our representatives visit your shop and you can see it in the way that we bring innovative solutions to your operation. We really care about our customers and believe that trust, great service, quality products and competitive pricing are the most important components to enhance your company’s success.

Customer service excellence is the pinnacle of our core values. We strive to be the only one-stop shop you’ll ever need for the following products:

Indexable Carbide ToolingToolholdingWorkholdingRound Cutting Tools

AbrasivesGagingSawing ProductsCoating Services

CoolantsLubricantsCleaners

CRESTON PROUDLY REPRESENTS

616-454-1222 • 1-800-999-9180

SALES EXPERIENCE SECOND-TO-NONEWe are proud of our hard-earned reputation for excellence. Our sales engineers (with over 200 years of combined experience) know the industry well, calling on everyone from major international manufacturers to the local, single-proprietor job shops. We speak the language of corporate, yet we understand and embrace the entrepreneurial spirit of smaller operations.

To continue our reputation of excellence, our representatives attend on-going supplier training seminars and participate in monthly product classes. Everyone across all walks of industry has access to our knowledge base and we’re glad to pass along what we’ve learned. Our commitment to training extends to our customers, as our vendors and staff offer product seminars, specialized customer updates and comprehensive product training.

www.CRESTONINDUSTRIAL.com

BALAXCARBIDE TOOL MFG. (CTMI)CARMEXCJT INDUSTRIESCOGSDILL TOOLCOUNTERSINKS INC.COUTROXCRYSTALLUMEDORMER TOOLSDOVETAIL TOOLSDRILL MASTERS-ELDORADO TOOLE-Z BURREMUGEFORM RELIEF TOOLFULLERTON TOOLGARR TOOLGEORGE WALLEY CO.GUHRINGHANITA CUTTING TOOLSHANNIBALHARVEY TOOLHASSY SAVAGE CO.HEULE TOOLHITACHIIMCOINTERNAL TOOLKAISER TOOL (THIN BIT)KEOM.A. FORDMETAL REMOVALMICRO 100NACHI AMERICANORTH AMERICANOHIO DRILLOSGQUALITY CARBIDE TOOLQUALITY CHASERREGAL CUTTING TOOLSRICHARDS MICRO 100SOMMATSP3SPECIALTY TOOLSUMITOMOTHREADMILLS USATITAN TOOLTITEXULTRA-METUNION / PRECISIONVEGA TOOLVERMONTWHITNEY TOOLYG-1

ROHMROYALSANDVIKSCHUNKTECHNARATECKNIKSTM SMITHTOOLMEXULTRA DEXWALTER

WORKHOLDINGALORISBISONBUCK FORKARDTLOGANSPORTCAMERON (SPEEDGRIP)CHICK WORKHOLDINGEARTH-CHAINGEORGE H. SELTZER & CO.GERADI, USAHAAS AUTOMATIONHARIG MFG.HURON MACHINE PRODUCTSKALAMAZOO CHUCKKITAGAWAKURT MFG.MICROCENTRICMITEE-BITENORTHWESTERN TOOLSPRECISION COMPONENTSRITEN INDUSTRIESROHM PRODUCTSSCHUNKSUBURBAN TOOLTE-COTOMBSTONE CITYWALKER

HAND & AIR TOOLSAIR TURBINEBONDHUSDYNABRADESNAP-ONWIHAWILLIAMS

ROUND CUTTING TOOLS – HSS, COBALT, CARBIDEADVENTALLIED MACHINEALVORD-POLK

INDEXABLE CARBIDE TOOLINGAB TOOLS, INC.ALLIED MACHINEBIG KAISERCARMEXCIRCLE TOOLCLAYMORE TOOLSDEXPORT TOOLDORIAN TOOLEVEREDE TOOLHARROUNph HORNINTERNAL TOOLK-TOOLKAISER TOOL (THIN-BIT)KYOCERA (CERATIP)LMT/FETTEMANCHESTER (WIDIA)MILLSTARNEW TECHNTKROMAYSCIENTIFICSANDVIK COROMANTSCHWANOGSSANGYONGSUMITOMOTOOL-FLOTOOLMEXULTRA-DEXVARDEXVERMONT INDEXABLEWALTER USAWHIZ CUTYG1YES TOOL

TOOL HOLDINGALBRECHTBILZBRINEYCENTAURCRITERIONDORIANERICKSON-WIDIAGEORGE WHALLEYGUHRINGJACOBSLYNDEXPARLECph HORNPRECISION COMPONENTSREGO-FIXRETENTION KNOB SUPPLY

ABRASIVES3MBRUSH RESEARCHCAMEL GRINDINGCONTINENTAL DIAMONDOSBORNSTANDARD ABRASIVESSUNNENVSMWIELER

GAGINGASIMETOBLAKE MFG.BROWN & SHARPEMAHR FEDERALMAGASCALEROCK OF AGESSPI (SWISS PRECISION)

COATING SERVICESBLAZERSGUHRINGICO SURFACE RECOATINGROMAY

MACHINERYAMADAARMSTRONG – BLUM MFG. (MARVEL)CLAUSING INDUSTRIALDAKE CORPORATION

SAWING PRODUCTSAMADABAHCOBITNERCONTROXGAYLEETRU-CUT SAWKINKELDER

COOLANTS, LUBRICANTS, CLEANERSCASTROLCOOL TOOLMASTER CHEMICALMOLY DMODULAR AIRQPM COOLANT NOZZLESTAP MAGICUNISTZEBRA SKIMMERSZERO GRAVITY

LOCALLY OWNED AND FIERCELY INDEPENDENTIndependence is a rare and special commodity to leverage, especially in this day and age of mass consolidation, corporate subsidiaries, affiliations and multi-market saturation. Creston Industrial Sales is that rare breed of a local, independent industrial supply house that answers to nobody up the chain of command, because our staff commands the chain. We are the home office. Each of our sales engineers is uniquely positioned to size and leverage every order, every transaction and every situation to benefit you, so that your interests and bottom line are protected. Come see what our independent spirit can do for you!

WE LOVE PRODUCTIVITY. WE HATE DOWNTIME.Creston Industrial Sales stocks thousands of tools and support items from hundreds of manufacturers, so we can guarantee that you’ll never be more than a phone call away from keeping your project on time and on budget—maybe even under budget. Our clients know—firsthand—what it means to have us as their partner; and, we work hard to never let them down. Our sales team and staff step up to the plate on even the smallest of needs. Our relentless pursuit of customer service excellence is what sets us apart from our competition and we work hard at this, every minute of every day.

TECHNICAL EXPERTISE YOU CAN COUNT ONEvery day, the Creston Industrial Sales team talks to the manufacturers, the industrial engineers and the end-users who drive our economy. Our territory is national, right from the heart of western Michigan. We practice an old-fashioned work ethic that reaches back decades, borne of an honest and straightforward desire to be helpful.

616-454-1222 • 1-800-999-9180

OUR VISIONWe will be a trusted, expert partner; driven by a passionate commitment to providing the best solution to our client’s needs. Creston Industrial Sales has the expertise and experience to be consultative advisors to our clients with a focus on delivering value by thoroughly understanding their needs, being hyper-responsive to their requests and building trust through consistent execution.

We will work beside our clients at all times, always in contact and always mindful of our client’s goals and needs. Instilling confidence and trust is the foundation of our business.

We will be an employer that treats all people with respect and compassion. Business growth and success is attributed to our employees and shared with them. The Creston Industrial Sales team will treat each other with care and compassion at all levels of the business, from ownership to the newest team member. This business exists to serve its employees, customers and community.

OUR MISSIONWe provide industrial products and expertise to the metalworking industry in western Michigan. We act as an extension of our client’s team as product application and process experts so they have a resource who answers questions, supplies products and provides innovative solutions.

OUR CORE VALUESService – We will be attentive to all client requests. We will demonstrate our abilities through our expertise, product knowledge, appearance, conduct, conversation and results.

Responsiveness – We will treat our clients as they wish to be treated, listening and responding to their needs while providing prompt responses to requests and 100% on-time delivery.

Expertise Resource – We will always be perceived by our clients as an expert resource in the cutting tool, fluids, and other industrial machining needs. We are the opposite of a catalog house; we are an extension of their team as product application and process experts.

Innovative – We will continuously identify ways to improve our process, products and policies to meet the ever-changing needs of our clients. Our clients will look to us as a resource to keep them informed of new technologies, products and processes.

Communication – We will actively listen to our clients and vendors and respond in a clear, concise, knowledgeable manner. We will provide open communication channels to all team members of Creston so they can perform their responsibilities without impediment.

Encouragement – We will support employee creativity and teamwork to promote an open and collaborative work environment that encourages employees to excel in every aspect of their job.

Ethics – We will always act with integrity and a sense of duty and obligation to our clients and will always be accountable for our actions. We will treat our fellow team members with respect and in a way that we would in turn want to be treated.

Giving Back – Contribute to our community and/or employees in need through the donations of resources (financial or time).

Work Environment – Foster an enjoyable and rewarding team environment for our employees.

616-454-1222 • 1-800-999-9180www.CRESTONINDUSTRIAL.com

1150 Front Street NWGrand Rapids, Michigan 49504

Phone: (616) 454-1222Toll Free: (800) 999-9180

Fax: (616) 454-2227E-mail: info@crestonindustrial.com

Creston Industrial Sales is certifiedISO 9001:2000

DELIVERY TO YOUR DOORWhen partnerships thrive, success happens. That’s why our staff focuses on delivering more resourcefulness, more solutions and more hustle for our customers than any other cutting tool supply house. We know how important “just in time” means. This is why we have a fleet of delivery trucks that are ready to deliver to your door. There simply is no better partner for quality products, unparalleled value, outstanding service, ample inventory, quick turnaround and fast delivery. You can count on Creston Industrial Supply.

FRICTION-FREE COMMERCE SYSTEMProviding customers with tools in quantities that are needed at just the right time is a huge part of what Creston Industrial Sales does on a daily basis. We are experts on inventory management and are ready to show you the way to maximum efficiency. Our “Friction-Free Commerce” is second-to-none...anywhere! Your cutting tools and those support items are the backbone of your company. Managing these items is key to your success and Creston’s Tool Management program is just the right component.

www.CRESTONINDUSTRIAL.com

Small Enough to Know You...

Large Enough to Serve You

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