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SMALL BUSINESS CERTIFICATION MANUAL 1

SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

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Page 2: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

TABLE OF CONTENTS

Small Business Program Overview……………………………………………………………..3

Access the Online Certification Application System…………………………………...4

Create an account for new applications……………………………………………………..5

No Certification Access………………………………………………………………………………6

Certification Access Granted……………………………………………..………………………..8

Certification Dashboard…………………………………..……………..………………………….10

Begin New Application………………………………..……………………………………………..14

Samples of Personal Net Worth Statement and Affidavit…………………………..15

Expedited Application………………………………………………………………………………..29

Recertification Application………………………………………………………………………….42

Samples of Personal Net Worth Statement and Affidavit…………………………

Technical Support and Access………………………………………………………………………57

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Page 3: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SMALL BUSINESS PROGRAM OVERVIEW METRO’s policy is to promote equal opportunity and nondiscrimination in all of its procurement

matters in accordance with state and federal laws. The Small (SBE) Program was created to

provide additional opportunities for Small Business Enterprises to participate in contracting and

procurement opportunities within METRO. METRO’s SBE Program operates in a race and

gender neutral manner and is designed to include all segments of the region’s business

community and is open to participation without regard to race, color, sex, religion, national or

ethnic origin, age or disability.

Office of Small Business Role The Office of Small Business is responsible for the implementation and monitoring of the

SBE/DBE Program through Small Business certifications, technical assistance, professional

trainings and contract compliance monitoring. METRO’s Office of Small Business sets small

business goals on contracts.

Certification Criteria • Must be in business for at least 1 year

• Must have at least 5,000 dollars in gross revenue within the last 12 months

• Company industry must not exceed SBA size standards

• Personal net worth of each owner may not exceed $1,320,000 dollars

(excluding the owner’s primary residence and the value of the business).

• One year of personal tax returns for each owner with 5% or more interest

• At least (3) years of the firms tax returns

• Owner(s) personal net worth statement and notarized affidavit

• Complete the METRO on-line certification application

Let’s Get Started!

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Page 4: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

ACCESS THE ONLINE CERTIFICATION APPLICATION SYSTEM

Please click Apply for Certification.

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Page 5: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

CREATE ACCOUNT 1. Go to www.ridemetro.sbdbe.com 2. Click on Apply for Certification If you are not currently certified with METRO, select Create an Account beneath Option 1. You will be able to create a new account for your firm. After you create an account you will be automatically directed to start the certification application, beginning on page (14) for new applications and page (29) for expedited applications.

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Page 6: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

LOOKUP ACCOUNT- FOR NO CERTIFICATION ACCESS

1. If you are currently certified, or if you need to gain access to your account information Select Lookup Account beneath Option 2. 2. If you have never accessed this system before but are currently certified by METRO, an account has already

been created for your firm. 3. Once you have your username and password you may start your application and choose from the following

options:

New Applications- Page (14) Expedited Applications- Page (29) Recertification Applications- Page (42)

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Page 7: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SEARCH FOR ACCOUNT EXAMPLE

1. Type a few letters of your company name, in the business name field and click Search. 2. From the list of results, select “Username/Password Reminder” and you will

immediately receive your username and password to your email. 3. If you don’t see your e-mail address listed, contact METRO’s Office of Small Business.

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Page 8: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

LOGIN – CERTIFICATION ACCESS GRANTED

1. If you have accessed this system before for certification or other related

functions (contract/concession compliance, vendor registration) and know

your username and password, select Login beneath Option 3.

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Page 9: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

LOGIN TO SYSTEM

Type your username and password into the designated fields then Click Login.

The very first screen, you should see the Welcome Page.

Please take the time to read the information on this page. Under help and support there is a PDF that will download the Instruction Guide. This guide can be used as a quick reference to the system. 9

Page 10: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

CERTIFICATION DASHBOARD

Click Continue and you will automatically be taken to your Dashboard. From the dashboard, you can link to anywhere in the system. To start the certification process, click Renew / Apply for Certification located at the top right of your screen.

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Page 11: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

OPTIONS FOR CERTIFICATION

The screen below will appear. Now you are ready to access your desired Certification Application. You may choose from New SBE Application, Expedited SBE Certification or SBE Recertification Application.

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Page 12: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SELECT AN APPLICATION OPTION

Once you click the application of your choice, you must fill in all required fields or you will not be able to move to the next Section.

The application instructions may be found on the following pages:

New SBE Application - Go to page (13)

Expedited SBE Certification- Go to page (29)

SBE Recertification Application - Go to page (42) 12

Page 13: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

NEW CERTIFICATION APPLICATION

Please read information below. All questions and fields must be answered, before the system will allow you to move forward. Click Continue, after all questions are answered.

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Page 14: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

DOWNLOAD MANDATORY DOCUMENTS

Please make sure your document is notarized and attach it electronically or submit it by fax

and it will be scanned into your application. Note: If you choose to fax your documents the

fax number will be provided in the B2G system.

After downloading the forms please Check the box and click Continue to start the application process. (Note: You can download the form and complete it at the end of your certification process. 14

Page 15: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SAMPLES OF PERSONAL NET WORTH STATEMENT AND AFFIDAVIT

Download the Personal Net Worth form and Affidavit below, complete the form and have it notarized on page (5). Please review below samples of METRO’s Personal Net Worth Statement and Affidavit of Certification: Complete a form for each partner, who has 5% or more ownership of the company. An individual's personal net worth includes only ½ of marital assets held jointly or as community property. In addition, any business interest and primary residence are not counted in the individuals’ personal net worth.

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Page 16: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Sample of

METRO’s

Personal Net Worth

Statement

Pg.1

CONTD.

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Page 17: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Pg.2

CONTD.

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Page 18: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Pg.3

CONTD.

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Page 19: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Pg.4

CONTD.

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Page 20: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Pg.5

CONTD.

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Page 21: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTIONS AND DOCUMENTATION

Under Sections and Documents there are 3 steps that must be completed, before you can sign and submit your application. The steps do not have to be completed in order. Fill in each Section below by clicking the Process buttons.

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Page 22: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (1) CONTACT INFORMATION

Please Click Process in section (1) and enter your information .

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Page 23: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (1) CONTACT INFORMATION CONTD.

Please answer the required questions and then click Save & Return.

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Page 24: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (2) BUSINESS PROFILE

After completing Section 1 once you return to the Summary Screen you should see a green check, you may now move to Section 2. Please Click Process.

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Page 25: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (2) BUSINESS PROFILE CONTD.

Please answer all required fields and click Save & Return.

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Page 26: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (3) DOCUMENT LIST

After completing Section (2) Business Profile, you should have a second green check and you may now move to Section (3) Document List.

Click Process to view the Mandatory and Required documents section. Only documents sent electronically will be accepted.

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Page 27: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

OPTIONS FOR SUBMITTING DOCUMENTS Please select the option you will be using for submitting documents for this application: Attach Electronic or Fax. Once you select the format, all documents for this application must be provided in the selected format; all electronic or attach all by fax. If you choose electronically, you will be able to attach all of your documents. Please make sure after attaching your documents that you click Lock In then Return Electronic documents only. Under required documents mark each document as acknowledged or not applicable. Then click Lock In and Return.

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Page 28: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (4) SIGNATURE AND SUBMITTAL

In order to submit your application an electronic signature is needed. Please Click Sign to type your first and last name.

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Page 29: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SIGNATURE PAGE

Type the owner’s name in the Signature box below. Check the box. Click Sign Application.

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Page 30: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SUBMIT YOUR APPLICATION

This screen will appear. Before submitting you may view or edit your application Check the box. Click Submit Application. Application Process Completed. METRO has a 30 day certification process. The process will not begin, until all documents are submitted.

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Page 31: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

CERTIFICATION DASHBOARD (EXPEDITED APPLICATION)

This application is for firms that are currently Disadvantage Business Enterprise (DBE) certified by a qualifying agency. Click Renew/ Apply for Certification.

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Page 32: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SELECT APPLICATION OPTION

Click Expedited SBE Certification.

Check the box below and click continue to start the application process. (Only Disadvantage Business Enterprise (DBE) firms can fill out the Expedited SBE Certification).

DBE Firms do not have to complete the Personal Net Worth Statement or submit tax information.

DBE Firms must submit a DBE certificate with their application.

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Page 33: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

ELIGIBILITY REQUIREMENTS

Please read information below. All questions and fields must be answered before the system will allow you to move forward. You may choose the application auto fill option. Click Continue, after all questions are answered.

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Page 34: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTIONS AND DOCUMENTATION

Under Sections and Documentation there are 3 steps that must be completed, before you can sign and submit your application. The steps do not have to be completed in order. Please view Section (1) below by clicking the Process Buttons.

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Page 35: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (1) CONTACT INFORMATION

After entering your contact information please Click Process.

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Page 36: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (1) CONTACT INFORMATION CONTD.

Please answer all required fields and click Save & Return.

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Page 37: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (2) BUSINESS PROFILE

After completing Section (1), once you return to the Summary Screen you should see a green check, you may now move to Section (2). Please Click Process.

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Page 38: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (2) BUSINESS PROFILE CONTD.

Once you have answered the required questions in Section 2, please click Save & Return. .

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Page 39: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (3) DOCUMENT LIST

After completing Section (2) Business Profile, you should have a second green check and now you may move on to Section (3) Document List.

Please Click Process.

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Page 40: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

OPTIONS FOR SUBMITTING DOCUMENTS Please select the option you will be using for submitting documents for this application:

Attach Electronic or Fax. Once you select the format, all documents for this application must be

provided in the selected format; all electronic or attach by fax. If you choose electronically, you will be

able to attach all of your documents.

Please make sure after attaching your documents that you click Lock In then Return.

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Page 41: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SIGNATURE AND SUBMITTAL

Before you sign your application you should see (3) green checks.

In order to submit your application an Electronic Signature is needed.

Please Click Sign to type your first and last name.

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Page 42: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

ELECTRONIC SIGNATURE

Type the Owner’s Name in the Signature box. Check the box. Click Sign Application.

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Page 43: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SUBMIT YOUR APPLICATION

This screen will appear. Check the box. Before submitting you may view or edit your application then Click Submit Application. Application Process Completed. METRO has a 30 day certification process. The process will not begin until all documents are submitted.

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Page 44: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

CERTIFICATION DASHBOARD

Click Renew/Apply for Certification

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Page 45: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SELECT APPLICATION OPTION

The screen below will appear. Now you are ready to access your desired Certification Application.

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Page 46: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

RECERTIFICATION APPLICATION

Please read information below. All questions and fields must be answered, before the system will allow you to move forward. Click Continue, after all questions are answered. You may also choose the application auto fill option. Then Click Continue.

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Page 47: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

DOWNLOAD MANDATORY DOCUMENTS Check the box and click Continue. (Note: You can download the form and complete it at the end of your certification process. Please make sure your document are notarized and attach it electronically or submit it by fax and it will be scanned into your application. Note: If you choose to fax your documents the fax number will be provided in the B2G system.

Once you have downloaded your Personal Net Worth form and your Affidavit. Check the Box and Click Continue to begin the application process. 47

Page 48: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SAMPLES OF PERSONAL NET WORTH STATEMENT AND AFFIDAVIT

Download the Personal Net Worth form and Affidavit below, complete the form and have it notarized on page (5). Please review below samples of METRO’s Personal Net Worth Statement and Affidavit of Certification: Complete a form for each partner, who has 5% or more ownership of the company. An individual's personal net worth includes only ½ of marital assets held jointly or as community property. In addition, any business interest and primary residence are not counted in the individuals’ personal net worth.

48

Page 49: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Sample of

METRO’s

Personal Net Worth

Statement

Pg.1

CONTD.

49

Page 50: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Pg.2

CONTD.

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Page 51: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Pg.3

CONTD.

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Page 52: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Pg.4

CONTD.

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Page 53: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Pg.5

CONTD.

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Page 54: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTIONS AND DOCUMENTATION

Under Sections and Documentation there are 3 steps that must be completed, before you can sign and submit your application. The steps do not have to be completed in order. Please view Section (1) below by clicking the Process Buttons.

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Page 55: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (1) CONTACT INFORMATION

Please Click Process in section (1) and enter you information.

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Page 56: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (1) CONTACT INFORMATION CONTD.

Once you have entered your business information, make sure all required fields are answered and click Save & Return.

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Page 57: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (2) BUSINESS PROFILE

After completing Section (1), once you return to the Summary Screen you may now move to Section (2). Please Click Process.

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Page 58: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (2) BUSINESS PROFILE CONTD.

Once you have entered your business information, make sure all required fields are answered and click Save & Return.

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Page 59: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (3) Document List

After completing Section (2) Business Profile, you should have a second green check and now you may move on to Section (3) Document List. Please Click Process to view the Mandatory and Required documents section. Only documents sent electronically will be accepted.

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Page 60: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

OPTIONS FOR SUBMITTING DOCUMENTS Please select the option you will be using for submitting documents for this application: Attach Electronic or Fax. Once you select the format, all documents for this application must be provided in the selected format; all electronic or attach all by fax. If you choose electronically, you will be able to attach all of your documents. Please make sure after attaching your documents that you click Lock In then Return Electronic documents only. Under required documents mark each document as acknowledged or not applicable. Then click Lock In and Return.

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Page 61: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SECTION (4) SIGNATURE AND SUBMITTAL

In order to submit your application an electronic signature is needed. Please Click Sign to type your first and last name.

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Page 62: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

Type the owner’s name in the Signature box. Check the box. Click Sign Application.

SIGNATURE PAGE

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Page 63: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SUBMIT YOUR APPLICATION

This screen will appear. Check the box. Click Submit Application. Application Process Completed. METRO has a 30 day certification process. The process will not begin, until all documents are submitted.

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Page 64: SMALL BUSINESS CERTIFICATION MANUAL · The Office of Small Business is responsible for the implementation and monitoring of the SBE/DBE Program through Small Business certifications,

SUPPORT AND ACCESS

Web Site: https://ridemetro.sbdbe.com

Technical Support: [email protected]

Account access Password resets New users User deactivations

Certification: Monique Pettaway [email protected]

Small Business Coordinator: Ana Cortez [email protected]

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