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Using QR Codes to Improve Learning and Performance Dr. Kella B. Price, SPHR, CPLP Price Consulting Group @kellaprice Session: W202 Wednesday, 1:15-2:15 p.m. Marriott, Salon V/VI

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QR codes are rapidly growing as a great interactive technology tool, a way to communicate with clients and colleagues and share information rapidly. QR codes can be used by workplace learning professionals in conducting training as well. When used appropriately in training, QR codes increase conversion optimization, increase participant engagement, and allow participants to find information, learn in teams, and access company resources just-in-time. This session will show you how to create and scan QR codes and use them to share information with clients, colleagues, and training participants. You will create and use QR codes; identify opportunities to enhance learning through their use; integrate use of QR tagging into existing training; and understand how to use QR codes as a mechanism to improve learning and performance in your organization.

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Page 1: Slideshare version using qr codes to improve learning and performance

Using QR Codes to

Improve Learning and Performance

Dr. Kella B. Price, SPHR, CPLPPrice Consulting Group

@kellaprice

Session: W202Wednesday, 1:15-2:15 p.m.

Marriott, Salon V/VI

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Once you have a QR Reader loaded on your smart phone scan this code to test if it is functioning correctly.

To prepare for this session, please access your smart phone’s application store and download a free QR

Reader.

KaywaReader

BeeTagg Qrafter Bakodo

QRReader i-nigma TapReader ATTScanner

QR Droid

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Using QR Codes to

Improve Learning and Performance

Dr. Kella B. Price, SPHR, CPLPPrice Consulting Group

@kellaprice

Session: W202Wednesday, 1:15-2:15 p.m.

Marriott, Salon V/VI

Take this survey before the session starts!http://svy.mk/SQUqZX

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#W202 #ASTDTK13

During this collaborative session, please feel free to Tweet your;

• Ideas• Tips• Tricks• Discoveries • Ah Ha! Moments

So that everyone can benefit!

•Other useful hashtags: #socialmedia #ASTD #QR #QRtip

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Who is “live tweeting this presentation?

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What do you want to take from this session? #ASTDLV

What do you want to take from this session? #W202 #ASTDTK13

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QR Codes for Trainers

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How does the technology impact YOU?

• More peer-to-peer collaboration• Better knowledge transfer• Real-time activities and information• Low skills required to use• Low cost to implement• Increase training opportunities/modalities

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Benefits of using QR codes:

• Green• Resources when they want, where they want

it• Provide supplemental information• Evaluate training effectiveness• Engage audiences• Conversion optimization

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MS Tags

• Must have Microsoft Tag Reader

Scan these by downloading app: gettag.mobi

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Customizing

• Color

• Edges

• Multiple pieces of data• Customized content for end user• Details about end user (location and phone)

Contact info sample:Viscards.mobi/johnkella

Plinks.me/nuggwq

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Guidelines for QR Codes

• Business objective• Add value• Provide contextual assistance• Tested with multiple applications

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Generating QR Codes

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qrcode.kaywa.com

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Link Shortener

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What is it?

QRCodes:“quick response” square barcodes of (usually) black & white, link to data:

–contact info–Website–video

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Where can I find QR Codes?

YourCodes

Here

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Generating QR Codes

• Youscan.me

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Generating QR Codes

• Youscan.me– Location tracking– Analytics

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Generating QR Codes

• Youscan.me– Location tracking– Analytics

• Kaywa

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Other apps

• Google: QR-Code Tag• Firefox: Mobile barcode

Create a QR code from content in your web browser. QR-Code Tag and Mobile barcode make it easy.

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Link Shortener

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Link Shortener in QR Code

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Step-by-Step with bit.ly

1. Enter the website address in the link shortener. Click on shorten.

2. Copy the shortened link.

3. Use the shortened link to create your QR code.

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Link Shortener Analytics

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Remember:

• Explain why they should scan• Provide a URL• Use a link shortener• Test with multiple applications

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Check the Backchannel

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What are the implications for training?

bit.ly/10KCQQ3

Give your feedback in the discussion forum by scanning the code:

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As a business tool

• Likify.net• Facebook Places• Check-ins via Facebook,

Foursquare, Twitter FOLLOW, or Google Places.

• Subscribe to blog• Opt-in on email list

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As a business tool

• Promotions• Billing invoices• Business cards• Marketing brochures• Conferences• CV

http://bit.ly/CVwQRCode

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As a business tool

• Send QR Codes quickly via social media

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Training: Pre-session

• Registration• Map• Session description• Prework• Texts• Survey for participants• Pre-populated tweets

Pre-populate by creating a URL:1. Start with

twitter.com/intent/tweet?text=2. Hashtag: %233. Spaces: +

I learned how to pre-populate #Twitter statuses Thanks @kellaprice #cool #W202 #astdtk13

http://twitter.com/intent/tweet?text=I+learned+how+to+pre-populate+%23Twitter+statuses+Thanks+@kellaprice+%23cool+%23w202+%23astdtk13

4. Don’t forget to shorten link before you create the QR code

http://bit.ly/VuI8M4

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Training: During the Session

• What is the goal or learning objective? • What will the code do to enhance the activity or

information? • Does the QR code enrich the activity with FUN as

well as supplemental information? • How will you support learners who need assistance?• Finally, how will you measure if the activity has been

successful (specifically, consider Kirkpatrick’s Levels 1-3)?

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Training: During the session

• Intro – download the app• Supplemental reading• Slideshare• Delicious• Contact information• Videos• Polls/Surveys

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Surveys

• Employee Satisfaction survey• Exit survey• Customer survey/performance data• Testing, evaluating, polling• Name tags

Get real-time feedback from customers after each interaction with a QR Code; helps coach employees.

Tweet me! #W202 #ASTDTK13

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Surveys1. One benefit of using a link shortener is:2. True or False: Mobile barcode (#QR Code) scanning was up over 4500%

comparing from Q1 2010 to Q1 2011. 3. QR codes should:

a)Serve a business objectiveb)Add value for the userc)Provide contextual assistanced)Be scannable e)All of the above

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Distribution

• Reading – provide link• Calendar items• Recruiting• Webinar• What’s new• Orientation

Check out this site to create your calendar event:

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Distribution

Using your smart phone click on the QR Code to download a copy of this presentation.

http://bit.ly/slideshareKella

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Video

• Memo – Leadership video• Job Aids

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Video

http://youtu.be/d9NF2edxy-M

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Activities

• Weekly fun

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Activities

Team meeting tomorrow in the break room @ 9am. Join us for doughnuts&coffee. We'll be celebrating someone's service anniversary and the Sales contest winner!

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Using QR codes for supplemental information

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Training: Post-session

• Conversion optimization: Analytics• Consider these questions:

– How QR code was presented– Did you test the QR codes for scannability?– Did you explain to the audience how to scan QR codes

before the session?– How was the QR code introduced? – Did you point it out to the audience and tell them what

content it was linked to? – Was the QR code on the projector screen (more difficult to

scan) or was it presented in handouts?

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Following up with your audience

• Summary of key points• Copy of session tweets• Document with all QR codes• Bookmarking resources

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What are your takeaways? #ASTDTK13 #W202

© SAP 2009 /

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Thank you!What are your questions?

Dr. Kella B. Price, SPHR, CPLPwww.thepriceconsultinggroup.com

[email protected] 252.622.8119

Price Consulting Group

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Don’t forget:

Check out my QR Code resources on Delicious:

http://bit.ly/deliciousastdtk13

Download a copy of the slides and supplemental materials from the

Conference site or from slideshare:http://bit.ly/slideshareKella

Complete the evaluation feedback about this session!