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Adsolutions.yp.com/PracticalMarketing
#practicalmarketing
Practical
Marketing Education Series
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies. All other marks contained herein are the property of their respective owners.
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Practical Marketing | Meet your Presenters
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies. All other marks contained herein are the property of their respective owners.
Tina Stock | Executive Director, Marketing
An entrepreneurial marketing executive with over 10 years experience
in product marketing, social media marketing, content marketing,
communications strategy, display advertising and search engine
marketing. Tina blogs about marketing at tinastock.com , and you can
follow her on Twitter @tinadstock.
Who is YP?
• YP is North America’s largest local search, media and
advertising company.
• Our mission is to help local businesses and communities grow.
• We generate 40 billion annual impressions on the YP Local Ad
network and have 3,000 marketing consultants helping over
600,000 businesses get, and keep, customers.
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies. All other marks contained herein are the property of their respective owners.
Practical Marketing | Meet your Presenters
Eric Enge | CEO, Stone Temple
Consulting
Lead Co-Author, The Art of SEO Columnist, Search Engine Land Columnist Search Engine Watch Frequently speaks at major industry Conferences (Search Marketing Expo, Search Engine Watch, & Pubcon) Learn more from Eric: • The Renowned Stone Temple Consulting Blog • Eric on Google Plus • Eric on Twitter
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
This is session 2 in the series:
Get Customers to Know You & Hear Your Message
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
You Need Customers
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies. All other marks contained herein are the property of their respective owners.
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Your Customers are Online
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies. All other marks contained herein are the property of their respective owners.
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
You Need to Get Online
Website plus Search Engine = Web Listing
Business Record plus Directory = Business Listing
Get Found Online Get Your Business Online
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Have a Smart Website
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Have a Complete Website
60% don’t have
phone number
75% don’t have
an email
address
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Its Easy for You to get Online too
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies. All other marks contained herein are the property of their respective owners.
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Three Major Components to SEO
• Make sure the search
engines can see your pages
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
• Make sure the search
engines can see your pages
Three Major Components to SEO
• Help the search engines learn
what your site is about
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
• Make sure the search
engines can see your pages
Three Major Components to SEO
• Help the search engines learn
what your site is about
• Why should your site outrank
other selling the same stuff?
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
First Major Component to SEO
• Make sure the search
engines can see your pages
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
• Search engines don’t know about pages they
can’t see
• Reasons why they might not see a page? – No links to the page exist
– The publisher instructs the search engine to NOT visit the page
Search Engine Concept - Discovery
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Check With the “Site:” Command
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
• If you think you have 100 pages on your site:
– and the response says 20 or less, that’s a big problem
– and the response says 200 or more, that’s a big
problem
• Don’t worry about smaller problems
• If you have a big problem, you may need to
replace the tools used to build your site
• Hard news to find out, but better to know it now
• YP sites or Wordpress sites should be fine
OK, I Checked, What Now?
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Second Major Component to SEO
• Help the search engines learn
what your site is about
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Search Engine Concept - Relevance
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Search Engine Results Page (SERP) Landscape
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Two most important:
Meta tags = Search Engine Relevance
• Treat this like the headline
• Describes the page content
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
SERP Pulls from Meta
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Meta tags = Search Engine Relevance
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
In Wordpress …
Practical Marketing | Meet your Presenters
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Basic Title Tag Guidelines
<head> <title> Digital marketing excellence, SEO, Social Media - Stone Temple </title> </head>
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Poor Title!
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
OK Title
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
1st Golden Rule for Title Tags
Practical Marketing | Meet your Presenters
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
2nd Golden Rule for Title Tags
Page 1 Page 2 Page 3 Page 4
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Third Major Component to SEO
• Why should your site outrank
other selling the same stuff?
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
On-Page Content = Big Factor in Relevance
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Search Engine Concept - Importance
Why Would You Rank First?
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Why are These the Top Three Results?
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Increasing Importance: Links are Like Votes in an Election
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
• DOs (for local businesses): – Ask the local chamber of commerce
– Write articles for the local paper
– Interact with local bloggers
– Obtain links from local business directories (like YP.com!)
– You can trade links with a small number of closely related sites
• DON’Ts – Buy ads just to get links (Google does not like that)
– Swap links with unrelated sites
Getting Links to Your Site (For Local Businesses)
3
5
Practical Marketing | Meet your Presenters
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Take Action - SEO
• Make sure your website is discoverable
– Site: command
• Make sure your website is relevant
– Title Tags
– Meta Tags
• Get links to your website
– DO: local websites, friends, directories
– DON’T: unrelated sites
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Business Listings are your businesses
name / number / address
Common places where business
listings are found are
• Yellow pages directories, local search
sites (YP.com), review sites (Yelp),
online directories (lawyer.com) and map
sites (google map)
Business Listings
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
What Customers Looking for You Online Find
Search Engine
Local Search Site
Practical Marketing | Meet your Presenters
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Put Your Business Online with Business Listings
• Put your businesses listing
everywhere
• Make sure they are accurate
• Check for reviews
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Local Customers Love to Review Local Businesses
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Reviews are Your Best Friend
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
How to Respond
Practical Marketing | Meet your Presenters
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Take Action
1. Get your business listing on the Top 5:
Google, Bing, YP.com, Yahoo!, Yelp
– Google -
https://www.google.com/business/placesforbusines
s/
– YP.com - http://adsolutions.yp.com/free-listing-
benefits
– Yahoo - http://search.yahoo.com/info/submit.html
– Bing - https://www.bingplaces.com/
– Yelp - https://biz.yelp.com/support/unlocking
2. Fill in ALL the spaces on the web form –
especially your web address (remember
the SEO?)
3. Respond to reviews where applicable
Practical Marketing | Meet your Presenters
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies.
All other marks contained herein are the property of their respective owners.
Part 1: The heart of Practical Marketing
Part 2: Get customers to know you and
hear your message
Part 3: Zero in on customers who
matter most to your business
Part 4: Turn your customers into fans and
cheerleaders for your business
Part 5: Do it again. Learn what works best to
connect you with your customers
Thank you! | Register for Entire Practical Marketing Series
© 2013 YP Intellectual Property. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP Intellectual Property and/or YP Holdings LLC
affiliated companies. All other marks contained herein are the property of their respective owners.
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Be Sure to REGISTER for the 3rd in the Series
October 3, 11:00 am, pst – learn SEM with