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Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908 Participant code: 182500 © 2011 The Johns Hopkins University. All rights reserved.

Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

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Page 1: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 1

FastFactsFeature Presentation

April 12, 2011

We are using audio during this session, so please dial in to our conference line…

Phone number: 888-651-5908 Participant code: 182500

© 2011 The Johns Hopkins University. All rights reserved.

Page 2: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 2

Today’s TopicWe’ll be taking a look at…

Form I-9 Processing Updates

Page 3: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 3

Today’s PresenterJudy HarveySr. Administrator for Leave and Records for the School of Medicine

Page 4: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 4

Session Segments

PresentationJudy will address upcoming changes to processing a Form I-9 in the TALX system.During Judy’s presentation, your phone will be muted.

Q&AAfter the presentation, we’ll hold a Q&A session. We’ll open up the phone lines, and you’ll be able to ask questions. Judy will answer as many of your questions as time allows.

Page 5: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 5

Contact Us

If you would like to submit a question during the presentation or if you’re having technical difficulties, you can email us at: [email protected] can also send us an instant message!

GoogleTalk – [email protected] Instant Messenger – HopkinsFastFactsMSN – [email protected]

Page 6: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 6

How To View Full Screen

Page 7: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 7

Survey

SurveyAt the end of this FastFacts session, we’ll ask you to complete a short survey. Your honest comments will help us to enhance and improve future FastFacts sessions.

Page 8: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 8

Form I-9 Processing Updates

Page 9: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 9

Agenda

Today we will:Discuss Photo Match Requirements for U.S. Passports.Demonstrate the process for Passport Data Verified status.Demonstrate the process for Close and Resubmit Case status.Explain the new SSN Receipt Document Number field.

Page 10: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 10

New Photo Match Regulation

As of April 20, 2011, U.S. Passports and Passport Cards will become part of the E-Verify Photo Match Process.

Employees who present an unexpired U.S. Passport or Passport Card will have a status returned of “Photo Match” or “Photo Matching”.

As of December 4, 2010, employees who presented an I-551 (Permanent Resident Card) or an I-766 (Employment Authorization Document) began using Photo Match.

This will continue to be part of this process.

Page 11: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 11

Employee Presents Unexpired U.S. Passport or Passport Card

I-9 user indicates that a U.S. Passport or Passport Card is being used as the employee’s Section 2 document.

Page 12: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 12

Enter Passport Information

Accuracy is very important.

Page 13: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 13

3. Check the box

4. Click Continue.

Complete I-9 Process

2. Read statement

1. Verify information

Page 14: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 14

Photo Match Status

E-Verify returns a status of “Photo Matching.” Click Photo

Matching.

Page 15: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 15

Matching Photos

You must match the DOCUMENT photo with the E-Verify photo. Do not match the E-Verify photo to the employee. Hair color and length, weight, facial hair, and eyeglasses may have all changed from the time the photo was taken.

Click the Yes radio button when:--The document photo and the E-Verify photo match--E-Verify is not able to provide a photograph

Page 16: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 16

Retaining Document Copy

You will be reminded that the last part of the Photo Match process involves scanning a copy of the document into the employee’s TALX file.

Click Continue to move to the next screens to close the case.

Page 17: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 17

Completing a Positive Photo Match

E-Verify will return an “Employment Authorized” status

The I-9 user will need to click Continue to close the case.

Page 18: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 18

Closing a Case—Employee Employed

If the employee is currently employed, click the Yes radio button.

Page 19: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 19

Closing a Case

When Yes is selected, the screen will display 3 options. The default option is ‘The employee continues to work

after receiving an Employment Authorized result’. If this is the correct response, click the Close Case button.

Choosing option 2, ‘The case is invalid because another case with the same data already exists’ may require a new I-9 to be completed.

Choosing option 3, ‘The case is invalid because the data entered is incorrect’ will require a new I-9 to be processed.

Select the appropriate option.

Click Close Case.

Page 20: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 20

Closing a Case-Employee Not Employed

If the employee is NOT currently employed, click the No radio button.

Page 21: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 21

When No is selected, the screen will expand to show 4 options. There is no default option when No is selected.

Closing a Case-Employee Not Employed

Select the appropriate option.

Click Close Case.

Page 22: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 22

Attaching a Document to the TALX Record

Once the case is resolved, you will be prompted to attach the document copy to the electronic I-9.

Click History…

Page 23: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 23

Attaching a Document to the TALX Record

Click Attach File.

Page 24: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 24

1. Scan and save the document to your computer.

Attaching a Document to the TALX Record

2. Click Browse and select the file.

4. Click Save.

3. Enter the document name.

Page 25: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 25

Non-matching Photos

If the document photo and E-Verify photo do not match, select the No radio button.

Page 26: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 26

Non-matching Photos

You will be reminded that the last part of the Photo Match process involves scanning a copy of the document into the employee’s TALX file.

Click Continue.

Page 27: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 27

E-Verify Response to Non-matching Photos

E-Verify will return a “Tentative Non Confirmation” status.

Attach the document copy to the electronic I-9.

Follow the Tentative Non Confirmation process.

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Page 28: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 28

Uploading a Document Copy to E-Verify

A document copy must be uploaded to E-Verify only when all of the following three conditions are met:

1. An employee presented a document included in the Photo Match.

--U.S. Passport or Passport Card--I-766 Employment Authorization Document--I-551 Permanent Resident Card

2. The I-9 User indicated that the photo on the employee’s document did NOT match the photo presented by E-Verify.

3. The employee chooses to contest the DHS Tentative Non Confirmation.

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Page 29: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 29

Follow the Tentative Non Confirmation process for an employee contesting the Tentative Non Confirmation

--Verify employees information--Print the notice and give it to the employee--Upload the document to E-Verify. Follow these steps:

Uploading a Document Copy to E-Verify

1. Scan and save the document to your computer.

2. Click Browse and select the file.

3. Click Continue.

Page 30: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 30

Completing the Tentative Non Confirmation Process

Complete the Tentative Non Confirmation process:--Refer the employee to DHS.--Print the Tentative Non Confirmation letters.--Complete the process by returning to the Employee

Detail Page.

An employee will have eight business days to contact DHS

Monitor the TALX system for updated status.

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Page 31: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 31

Passport Data Verified Status

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Page 32: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 32

Passport Data Verified

“Passport Data Verified” status may occur after a DHS Referral.

When a status of “Passport Data Verified” is returned, there is nothing for the I-9 User to do. This is a non-actionable status.

The I-9 User will need to wait for E-Verify to update the employee to a new status. Often the updated status will be “Photo Match.”

Page 33: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 33

Tentative Non Confirmation and Photo Non Match

The possibility exists for an employee to receive more than one Tentative Non Confirmation.

A Tentative Non Confirmation may be returned for data such as name, birth date, or passport number that does note match.

The employee would correct the situation with DHS, and a status of Photo Matching would be returned.

Then, if the I-9 user indicates that the photos do not match, a second DHS Tentative Non Confirmation will be created requiring an additional set of paperwork and eight day period.

Page 34: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 34

Close and Resubmit Case

Page 35: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 35

Close and Resubmit Case Status

“Close and Resubmit Case Status” may occur after a DHS Referral.

I-9 User must close the case, using the appropriate closure reason

--Select Yes or No to indicate if the employee is still employed.

--Select the closure option for the employee.--Click Close Case.

The I-9 User must complete a new I-9 to open another case within E-Verify.

Page 36: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 36

SSN Receipt Document Number

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Page 37: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 37

Addition of SSN Receipt Document Number

A valid List C document is a receipt for a lost, stolen, or damaged Social Security Card.The I-9 will now require the document number of the receipt rather than the employee’s SSN.

Please note that an SSN Receipt Document is valid for 90 days, after which the employee must present the replacement document to complete the I-9.

Page 38: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 38

E-Verify Status Available on TALX Main Menu

Indicates current status of E-Verify.

Check for future E-Verify down times.

Page 39: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 39

Conclusion

Today we...Discussed Photo Match Requirements for U.S. Passports.Demonstrated the process for Passport Data Verified status.Demonstrated the process for Close and Resubmit Case status.Explained the new SSN Receipt Document Number field.

Page 40: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 40

We’re going to open the phone lines now!

There will be a slight pause, and then a recorded voice will provide instructions on how to ask questions over this conference call line.

We’ll be answering questions in the order that we receive them.

We’ll also be answering the questions that were emailed to us during the presentation.

If there’s a question that we can’t answer, we’ll do some research after this session, and then email the answer to all participants.

Q&A

Page 41: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 41

Thank You!

Thank you for participating!We would love to hear from you.

Are there certain topics that you would like us to cover in future FastFacts sessions?Would you like to be a FastFacts presenter?Please email us at: [email protected]

Page 42: Slide 1 FastFacts Feature Presentation April 12, 2011 We are using audio during this session, so please dial in to our conference line… Phone number: 888-651-5908

Slide 42

Survey

Before we close, please take the time to complete a short survey.Your feedback will help us as we plan future FastFacts sessions.Click this link to access the survey… http://connect.johnshopkins.edu/fastfactssurvey/

Thanks again!