Slide 1 Coaching & Mentoring - PoliceOfficerLeadership.com District... · Slide 8 Coaching & Mentoring is a By-Product of Great Leadership It is a By-Product Coaching & Mentoring

© 2003 By Default!

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Slide 1

Coaching & Mentoring Coaching & Mentoring Making a Difference…Making a Difference…

One Person at a TimeOne Person at a Time

Superintendent Ward ClaphamSuperintendent Ward ClaphamRoyal Canadian Mounted PoliceRoyal Canadian Mounted Police

www.WardClapham.comwww.WardClapham.com

© 2003 By Default!


Slide 2

What We Will Quickly Cover What We Will Quickly Cover

Exercise Exercise –– Leadership Leadership QualitiesQualitiesPeople Are Our Most People Are Our Most Valuable AssetValuable AssetServant LeadershipServant LeadershipCoaching & Mentoring Coaching & Mentoring is a Byis a By--Product of Product of Great LeadershipGreat LeadershipStart with a Wellness Start with a Wellness Leadership Philosophy Leadership Philosophy (Inside (Inside –– Out Out Approach)Approach)

Practicing WellnessPracticing WellnessTen (10) Guiding Ten (10) Guiding Leadership PrinciplesLeadership PrinciplesBaby StepsBaby StepsCoaching & Mentoring Coaching & Mentoring IdeasIdeasCoaching WebsitesCoaching WebsitesSurround Yourself Surround Yourself

Around Great PeopleAround Great PeopleStarfish StoryStarfish Story

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Slide 3

Exercise Exercise –– Leadership QualitiesLeadership Qualities

Think About Someone You Worked For Think About Someone You Worked For That You Really Admired That You Really Admired –– That You That You

Would Consider a Great LeaderWould Consider a Great Leader

•• No Names… What were Some of the No Names… What were Some of the things he or she did?things he or she did?

•• Write down those actions or qualities that Write down those actions or qualities that meant the most to you!meant the most to you!

•• Share this with you the person beside you.Share this with you the person beside you.

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Slide 4

People Are Our Most Valuable People Are Our Most Valuable AssetAsset

It is all about “our people”It is all about “our people”You must truly believe that YOUR people are You must truly believe that YOUR people are the most valuable asset the most valuable asset –– must show this in must show this in both word and deedboth word and deedWalking the talk Walking the talk –– people can see past the people can see past the smoke and mirrorssmoke and mirrorsWe are talking about genuine interest We are talking about genuine interest –– really really caringcaringNo quick fix No quick fix –– No short cutsNo short cuts

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Slide 5

Modern CoachingModern Coaching

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Slide 6

A Great Coach Must Practice A Great Coach Must Practice Servant LeadershipServant Leadership

Inverted pyramid Inverted pyramid From mindset to daily practiceFrom mindset to daily practiceDetachment “enabler”Detachment “enabler”Team leader conceptTeam leader conceptMoving from “command and control” or Moving from “command and control” or dictatorshipdictatorshipShared leadership philosophyShared leadership philosophyBuilding trust…and it takes timeBuilding trust…and it takes time

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Slide 7

Servant Leaders Ask For Help Servant Leaders Ask For Help and Directions!and Directions!

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Slide 8

Coaching & Mentoring is a Coaching & Mentoring is a ByBy--Product of Great LeadershipProduct of Great Leadership

It is a ByIt is a By--ProductProductCoaching & Mentoring is NOT a programCoaching & Mentoring is NOT a programIt is NOT an plan or curriculum It is NOT an plan or curriculum Not something you cannot “fake” or Not something you cannot “fake” or “empower someone else to do”“empower someone else to do”This is something that occurs within a This is something that occurs within a leadership philosophy that is “grounded” in leadership philosophy that is “grounded” in the spirit of the “abundance mentality”the spirit of the “abundance mentality”You manage things You manage things –– You LEAD peopleYou LEAD people

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Slide 9

Coaching is Like Herding CatsCoaching is Like Herding Cats

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Slide 10

Coaching Is…Coaching Is…

A comprehensive A comprehensive communication communication process process to help people enhance their effectivenessto help people enhance their effectivenessA way to create mutually supportive A way to create mutually supportive partnerships and a way to deliver partnerships and a way to deliver performance feedback timely and performance feedback timely and respectfullyrespectfullyA way to guide, challenge and support A way to guide, challenge and support people in achieving their performance people in achieving their performance objectivesobjectivesA way to deal with A way to deal with change change and and resistanceresistance

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Slide 11

Start with a Wellness Start with a Wellness Leadership Philosophy Leadership Philosophy

An InsideAn Inside--Out ApproachOut Approach

Work on the Inside First Work on the Inside First –– Develop Your Develop Your People People –– Coach and Mentor Them!Coach and Mentor Them!

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Slide 12

At the Same Time Practice the At the Same Time Practice the Wellness PhilosophyWellness Philosophy

Wellness Philosophy DeWellness Philosophy De--Mystified Mystified –– It is Not It is Not a Program a Program Walking the Talk Walking the Talk –– ExecutionExecutionServant Leadership Servant Leadership –– First of EqualsFirst of EqualsJob #1 Where Do You Job #1 Where Do You NOTNOT Find Time?Find Time?The Key The Key –– Is Exercising this Philosophy in Is Exercising this Philosophy in the Moment of Choicethe Moment of ChoiceMake Them Feel Worthy…“Culture of Trust” Make Them Feel Worthy…“Culture of Trust” Will Slowly Begin to DevelopWill Slowly Begin to Develop

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Slide 13

Ten Guiding Leadership Ten Guiding Leadership Principles For CoachingPrinciples For CoachingExpectationsExpectationsProper ToolsProper ToolsPassionPassionRecognitionRecognitionWellnessWellness

Training and Training and DevelopmentDevelopmentYour Opinions MatterYour Opinions MatterYou MatterYou MatterMake a DifferenceMake a DifferenceHave FunHave Fun

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Slide 14

Baby StepsBaby Steps

Move slowlyMove slowlyThey will be suspicious at firstThey will be suspicious at firstCoaching is draining Coaching is draining –– time consumingtime consumingTakes time to earn trustTakes time to earn trustYou have to make this “job one”You have to make this “job one”Don’t try to do this all by yourself Don’t try to do this all by yourself –– Utilize the Utilize the experts out thereexperts out there

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Slide 15

Make Coaching Fun!Make Coaching Fun!

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Slide 16

Coaching and Mentoring Ideas Coaching and Mentoring Ideas For RCMP LeadersFor RCMP Leaders

Refer to handoutRefer to handout

Most important…these are just some ideas. Most important…these are just some ideas.

You may already be doing this and more!You may already be doing this and more!

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Slide 17

Coaching WebsitesCoaching Websites

www.www.WardClaphamWardClapham.com.com

www.www.FastCompanyFastCompany.com.com

Amazing Coaching StoryAmazing Coaching Storywww.www.fastcompanyfastcompany.com/magazine/75/soul.html.com/magazine/75/soul.html

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Slide 18

Surround Yourself Around Surround Yourself Around Great PeopleGreat People

Don’t try to be the one and only expertDon’t try to be the one and only expertSurround yourself with the resident expertsSurround yourself with the resident expertsSometimes a great coach just facilitates the Sometimes a great coach just facilitates the learning and developmental processlearning and developmental processSurround yourself around great people and Surround yourself around great people and then…let them go! Leadership is all about then…let them go! Leadership is all about “letting go”“letting go”

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Slide 19

The Dangers Of Being Stuck On The Dangers Of Being Stuck On a Treadmilla Treadmill

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Slide 20

Starfish StoryStarfish Story

Find Your Own StarfishFind Your Own Starfish

This is the essence of coaching & mentoring…This is the essence of coaching & mentoring…

Making a difference Making a difference –– one person at a timeone person at a time

And that is your challenge…find your ownAnd that is your challenge…find your ownstarfish starfish -- then throw your stars wisely and well!then throw your stars wisely and well!

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Slide 21

Success Is All About Your Success Is All About Your ATTITUDE!ATTITUDE!

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Slide 22

““Making a Difference Making a Difference –– One Person One Person at a Time”at a Time”

Thank You!Thank You!

Ward Ward ClaphamClaphamTeam LeaderTeam Leader

Royal Canadian Mounted Royal Canadian Mounted Police Police –– Richmond Richmond

www.wardclapham.comwww.wardclapham.com

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Slide 1 Coaching & Mentoring - PoliceOfficerLeadership.com District... · Slide 8 Coaching & Mentoring is a By-Product of Great Leadership It is a By-Product Coaching & Mentoring